Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
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9.9 131 Reviews
  • Belmont House Nursing Home, Sutton
The home is conveniently located in a quiet residential area of the ancient parish of Sutton, offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home has been designed around the needs of its residents, they can benefit from first class accommodation, with a range of communal areas for socialising and activities. State-of-the-art facilities include a bistro area, private dining room, cinema, hair salon, quiet lounges and activity rooms. All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own.

An active life is a happier and more fulfilling life. Key members of the care team work with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Residents are encouraged to maintain hobbies and interests and also try new experiences as and when they wish.

Mealtimes at Belmont House are vibrant social occasions, providing delicious, local, nourishing food to enrich residents' taste buds as well as providing all their dietary requirements.

Care Provided by Belmont House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Arthur Tanare (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Belmont House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,950
    • Self-Funded Residential Dementia Care from £1,950
    • Self-Funded Nursing Care from £2,200
    • Self-Funded Nursing Dementia Care from £2,200
    • RESPITE Self-Funded Residential Care from £2,100
    • RESPITE Self-Funded Residential Dementia Care from £2,100
    • RESPITE Self-Funded Nursing Care from £2,200
    • RESPITE Self-Funded Nursing Dementia Care from £2,200
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required. Nursing
    fees include Local Authority nursing contributions (Funded Nursing Contribution) if applicable.


    Fee rates are also determined by the size and aspect of the room and the duration of the stay (short stay/respite or permanent). Fees are payable monthly in advance.


  • (these prices are only a guideline, please contact Belmont House Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Belmont House Nursing Home Reviews (131)

Total of 131, showing 21-40
9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.883) out of 10, based on 23 reviews in the last 2 years. Over all time Belmont House Nursing Home has 131 reviews.

Overall Experience

  • 115
  • 13
  • 1
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Date Published

131
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10
23
108
Overall Experience  Overall Experience 5.0 out of 5

Belmont House Nursing Home is like a home away from home. Everyone is so caring and kind. We were there every day at all different times. The staff were all kind and caring at any time of the day. They welcome you to be there and felt comfortable.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Gary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience of Belmont House is so positive and you see how much we value our residents and the care provided for them. I will pass on your wonderful comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

We were so pleased with all aspects of care, all staff are kind, caring and happy to help. Nothing was too much trouble, my dad passed away peacefully at Belmont House Nursing Home.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Sharon for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your dad’s time with us as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came to Belmont House Nursing Home back in 2018 and we feel thoroughly blessed that we found this home. My mum recently passed away but can honestly say she received the best possible care. The staff are amazing, always happy to help, stop and chat, and fully supported my mum and her needs in
a dignified manner. The home was always clean and a pleasure to visit at any time of day. Thank you from the bottom of my heart for looking after my mum so well and giving us peace of mind that she was in the best place. Thank you.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Louise, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was only at Belmont House Nursing Home for 6 months but we couldn't have chosen a better place for her to spend that time. Every single member of the staff cared for her with kindness and compassion. They got to know Mum's likes and dislikes, her humour and the consistency of her carers meant she
built up a rapport with each one and she was comfortable with them all. The palliative care at Belmont is exceptional, every detail is thought of to make the time less stressful and the manager went above and beyond to ensure we all felt loved and cared for during this time. We will miss everyone but never forget what an exceptional home it is.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Karen, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team, who will be touched.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had superb care at Belmont House Nursing Home during the six months she was there and I cannot speak highly enough of the staff. Everyone was dedicated, kind, caring and mindful of her dignity. They did everything with a smile and genuinely seemed to love their jobs. No one could have done more
to make Mum comfortable and feel valued in her last months.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Elaine for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum’s last months as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in your care home from the spring of 2022 until she passed away on 29/12/2023. She suffered from advanced Alzheimers. The care home staff (all staff from nurses, doctors, health care assistants, admin etc.) were extremely kind, sympathetic, empathetic, professional, friendly
and proficient. Their care made us as a family very pleased about the care our mum received. I am a qualified nurse (Director of Nursing). I was extremely happy with the professionalism of the nurses and all the staff.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Zora for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mother’s time with us as enjoyable as possible and her passing as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Our mom received excellent care, and professional care from all staff qualified and unqualified nurses.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Saghi for your kind words and recognition of the team at Belmont House. Your mom has been a joy to care for. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care. As a family, we were well-informed and involved with care plans, and the staff communicated with the family. Excellent nursing/medical care. Excellent support and care from other staff.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Caring, compassionate and efficient. Belmont house offers superb caring service. The staff are highly skilled, extremely empathetic and provide excellent care. They made sure our mother was cared for to the highest standard. Treated her with dignity and compassion. As a family, we felt listened to and
highly recommended.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Sabooh, thank you for taking the time to leave us such a wonderful review! We're happy to hear that your mother received such excellent care at Belmont House and we would like to extend our condolences for your loss. The care and services we deliver as a team to our residents and families are extremely important to us and we hope we made your mother's time with us as enjoyable as possible. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff treat my mother as if she was their own mother/grandmother. They are caring and despite some of her outbursts due to her dementia, they treat her with respect and dignity. She has been there over a year now and despite her rocky start (constantly telling us she wanted to go home - not realising
this was now home) has settled in with the help of the staff. She has her hair done once a week in the in-house hairdressers and the activities coordinator ensures she has her nails filed and painted regularly - all things that she used to do before dementia took hold - this grounds her and is familiar. The staff know all the residents and regular relative visitors by name and we are always welcomed with open arms and offered a cup of tea to take with our loved ones when we visit no matter how busy they are. These little gestures make all the difference. Our family are extremely happy and secure in the knowledge that our mother is well looked after and in the loving, caring place.

Reply from Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Belmont House. The care and services we deliver as a team to our residents and their families are extremely important to us. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

A wonderful experince. She was only with you for a few weeks, but the care and attention were brilliant. Attentive staff, great food and professional, personal care. Thank you for ensuring her last few weeks were with dignity and without worry.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a lovely review. We pride ourselves on providing person-centred care to all our lovely residents, and we are pleased your friend enjoyed her few weeks with us. Thank you again for your kind words; they will be passed on to the team, who will appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Celebrating Philippine Independence Day at Belmont House on Friday 10th June. It was a fantastic afternoon - amazing food and entertainment. The event was well organized, and the staff made guests feel really welcome. My mother enjoyed the day and sang along to a couple of songs. As guests, we really
appreciated the efforts made, particularly having a special guest.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a lovely review! We're happy to hear that you and your mother enjoyed the event at the home and will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 4.0 out of 5

Had an unusual injury (broken bone in my neck). The staff nurse soon learned to change my collar every other day, the specialist commented favourably on the state of my neck and this was due to the nurse washing and creaming my neck every time.
Very kind staff. Some activities would be welcomed, also
a fiddly tv control.

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Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Belmont following a two-week stay in hospital. My initial impression was brilliant with a friendly welcome. Throughout my stay I have not been disappointed in any way. The entire staff have been superb and made my stay enjoyable.
Thank you Belmont House

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Overall Experience  Overall Experience 5.0 out of 5

My friend has always lived in her own home, so like many, it was a big change. The staff, however, are fantastic and really get to know the residents, their likes, dislikes and she soon settled in. You get the feeling that with the staff it is not just a job, they really care and want to help the residents
feel at home. They are so attentive and caring. They also appear to work as a good team, which makes for a great atmosphere. The home, rooms, gardens are great. Full marks Belmont!

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Overall Experience  Overall Experience 5.0 out of 5

When my mother-in-law went into Belmont House she was very frail and didn't want to interact with anyone. Thanks to the exceptional care provided within a very short time she was a different person. Attending every activity, eating in the lounge, something she swore she would not do! she was there for
four and a half years.

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Overall Experience  Overall Experience 5.0 out of 5

Since my friend of 50 years moved into Belmont House she has been the happiest I have seen since her diagnosis. All the staff are very attentive and kind they are so lovely to her. All her medical needs are dealt with and I am kept up to date. It is such a relief for me to know. I am impressed with
the importance the manager and staff put on safety, particularly Coronavirus. Although it can seem there are a lot of rules when visiting, it is better that they care about keeping residents and staff safe. Their attention to safety is to be applauded. The staff work well together and step in where needed. Even the manager will help out it is so good to see.

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Overall Experience  Overall Experience 5.0 out of 5

The experience from start to finish was great. My mum felt very at home, the care was great and she enjoyed the food. The team at Belmont House couldn't do enough to make her comfortable. My mum was the happiest I have seen her for the past couple of years in the short time she was at Belmont House
which gives me great comfort.

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Overall Experience  Overall Experience 5.0 out of 5

Sadly our mum died in May 2021 having been a permanent resident at Belmont House for three and a half years. She specifically chose to move there having spent two temporary spells there following surgery. This extract from her eulogy says it all. "As her mobility declined, our mum decided that it was
time to make a permanent move ... to Belmont House. She didn’t just go into a home – she made Belmont House her home – and the staff there made sure it was her home. She found a whole new group of friends in the manager and his brilliant team". My sister and I are so grateful to everyone at Belmont House for everything they did to support our mum, especially over the past very difficult 18 months. Their care in her final few weeks was outstanding and we will miss them all.

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Overall Experience  Overall Experience 5.0 out of 5

I have had my relative at Belmont House for 5 years and am so pleased as she has been looked after so well. It has relieved us so much as we have not had to worry.
We have no complaints. A big thank you to all the staff and management.

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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Belmont House Nursing Home is calculated as follows: ( (249 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (5)

Arthur

Arthur Tanare

Job Title: Home Manager

As the Home Manager, I have a qualified nursing background from the Philippines. I ensure the effective delivery of highly holistic person-centred care in a safe environment. I lead by example, creating a culture of continuous learning and development and the team is encouraged and valued ensuring all aspects of care can be maintained to the highest standards.


I enjoy all aspects of my job, although there are many challenges on a day-to-day basis, working with a team that provides high standards of person-centred care to residents to ensure they have a fulfilled, engaged and happy environment to live in always makes me happy.


I have been working in the care industry all my working life starting as a Psychiatric Nurse for 5 years and A&E Nurse for almost 3 years. I worked as a General Nurse for 2 years, working my way up to Senior Nurse. I began work in care homes as Head of Care before quickly becoming a Deputy Manager and then being promoted to Home Manager and then Senior Home Manager.


I have been involved in the commissioning of a new home and understand the challenges that can be encountered. I enjoy the day-to-day challenges of running a care home, working with many professionals, internally and externally and building those relationships with and for Belmont House. I continue to learn and develop and no day is ever the same which makes everything so worthwhile.


My experience and passion for the role I perform is to lead by example, ensuring the home follows all policies and procedures to provide a highly skilled team to enhance the residents' lives so they have the most fulfilled life they can have with a leader who is driven to outstanding care.


Mary

Mary

Job Title: Deputy Manager

Belmont House is a special place filled with warmth, compassion, and a true sense of community. Watching our residents thrive and knowing we’re making a difference is what makes this role so rewarding. Together, we create an environment where every day is meaningful and every moment is cherished.


Elize

Elize

Job Title: Wellbeing Coordinator

Every resident has their own unique story and it’s my mission to honor those stories by creating opportunities for them to thrive, feel valued, and be a part of a warm and vibrant community. Belmont House is a place where friendships flourish, laughter echoes, and life is celebrated every single day.


Sandra

Sandra

Job Title: Administrator

From managing important details to assisting with daily operations, I approach each task with care, dedication, and the knowledge that every effort contributes to making Belmont House a true home. It brings me joy to see our residents happy, families reassured, and our staff empowered to deliver exceptional care.


Doris

Doris

Job Title: Head Chef

Our residents are at the heart of everything we do, and it’s my privilege to bring smiles to their faces every day. Whether it’s recreating a cherished family recipe, celebrating special occasions with festive menus, or simply ensuring each plate is as flavourful as it is nutritious.