Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
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9.9 128 Reviews
  • Belmont House Nursing Home, Sutton
The home is conveniently located in a quiet residential area of the ancient parish of Sutton, offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home has been designed around the needs of its residents, they can benefit from first class accommodation, with a range of communal areas for socialising and activities. State-of-the-art facilities include a bistro area, private dining room, cinema, hair salon, quiet lounges and activity rooms. All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own.

An active life is a happier and more fulfilling life. Key members of the care team work with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Residents are encouraged to maintain hobbies and interests and also try new experiences as and when they wish.

Mealtimes at Belmont House are vibrant social occasions, providing delicious, local, nourishing food to enrich residents' taste buds as well as providing all their dietary requirements.

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Care Provided by Belmont House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Arthur Tanare (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Belmont House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,950
    • Self-Funded Residential Dementia Care from £1,950
    • Self-Funded Nursing Care from £2,200
    • Self-Funded Nursing Dementia Care from £2,200
    • RESPITE Self-Funded Residential Care from £2,100
    • RESPITE Self-Funded Residential Dementia Care from £2,100
    • RESPITE Self-Funded Nursing Care from £2,200
    • RESPITE Self-Funded Nursing Dementia Care from £2,200

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required. Nursing
    fees include Local Authority nursing contributions (Funded Nursing Contribution) if applicable.


    Fee rates are also determined by the size and aspect of the room and the duration of the stay (short stay/respite or permanent). Fees are payable monthly in advance.
  • (these prices are only a guideline, please contact Belmont House Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Belmont House Nursing Home Reviews (128)

Total of 128, showing 101-120
9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.886) out of 10, based on 22 reviews in the last 2 years. Over all time Belmont House Nursing Home has 128 reviews.

Overall Experience

  • 112
  • 13
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Date Published

128
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10
22
106

Review from V B (Wife of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has spent his last weeks in this lovely nursing home.


Nothing was too much trouble to make his last days comfortable, even ordering a larger bed.


Food was always enjoyable with plenty of different menus.


The manager had a room available for me for the last days of his life.


I

would recommend this nursing home to everyone.

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Review from T H (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment our family interacted with Belmont House, they could not have been more helpful and more supportive. The nursing staff were amazing and the management did whatever they could to help. The carers tried so hard to help and went out of their way to accommodate too.


Excellent all round!


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Review from Christine B (Sister of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother spent the last 6 weeks of his life in Belmont House. The room was lovely and the staff were very warm and caring. His pain medication was very well monitored and any help he needed was always available very quickly. More importantly, he was always treated with the utmost respect and both
he and his visitors warmly treated. It is always a very difficult time, but we were very impressed with the whole team and the lengths they went to to ensure more able residents had interesting activities to enjoy on a regular basis.

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Review from Mary M (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old mother spent the last 6 weeks of her life in Belmont House where the care was exemplary. The staff not only looked after her but were painstaking in their care and concern for us, her family. We were made welcome at any time of day or night and they did all they could to make our mother's
last few weeks as comfortable as possible.

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Review from Susan B (Daughter of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Belmont House from the day it opened to August 2017.
She was suffering from Parkinson's.
The home was excellent.
Food - excellent and the care was above excellent. Always made me feel very welcome as well.

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Review from Daisy W (Brother of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend several times in the last 3 months and the staff have always been vigilant to her needs and demands.

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Review from Joyce W (Resident) assisted by family/friend published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chose this home for its location, comfort and facilities when recovering from an operation. The staff were so helpful and friendly to me and my family and friends, nothing is too much trouble.
Would use again if required.

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Review from M T (Friend of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 0.0 out of 5

Delightful home (+coffee) whilst my friend finished her lunch. Beautiful new home - building up numbers. Friend treated with dignity and courtesy.

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Review from Elizabeth V (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting my father from Australia. I am very impressed with the nursing home and the staff and the care my father is being given.

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Review from Jacquie R (Daughter of Resident) published on 23 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When I asked about my father's sleep pattern, activities or anything else, the favourite response was "I don't know I have just come on shift". No one even noticed my father's feet had swollen to at least twice the size! They insisted that because he was a respite client they could not call their on-call
doctor. My father gained weight and despite asking everyone I met not to let him keep eating (as he has dementia he forgets) they continued to give him cake biscuits and orange juice - A lot of the time the two staff they had on my father's landing were dealing with other clients and my father could not remember where his room was and didn't know where there was a loo, therefore, he had several accidents. The first time one member of staff said loudly and in front of other people "he has had an accident, that's what that smell is". I feel most of the staff do not have a caring background and if they do they need to change their career. Absolutely no stimulation whatever.

Reply from Kay Wainwright, Home Manager at Belmont House Nursing Home

We are sorry you were not happy with your father’s recent respite stay at Belmont House. The health and well being of all our residents is our absolute priority and our staff have continued training in order to provide this. Please feel free to contact the home manager if you wish to discuss any of the points raised in more detail.


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Review from Patrick F (Friend of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Attentive staff with good facilities.

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Review from P W (Friend of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my old friend at Belmont House and was pleasantly surprised to find her happily in first class accommodation more which is more like a luxury hotel than a care home. So much thought and care have gone into the needs of all the residents (too many to list here) one needs to it for oneself.
I don't know the financial details but if I could afford it, I would love to find a place like that should the need ever arise. The staff, in particular, deserve every praise for their care and attention.

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Review from M F (Cousin of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and caring. They always seem happy and interact well with the residents. The rooms are very comfortable and always kept clean. The food is very good and well presented. All the residents seem happy and content.

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Review from Richard C (Son of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following her admission in August 2016 and despite a short spell in hospital, my 102-year-old mother has prospered thanks to the care and support of the nursing and other staff at the home. I visit care homes as part of my work and I feel Belmont House is among the best.

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Review from Julie S (Friend of Resident) published on 10 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The receptionist, all carers and staff are exceptionally friendly. The home is really clean and tidy. Meals are excellent.

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Review from M S (Resident) assisted by family/friend published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since I arrived as the No1 resident, things have improved, various grumbles have been sorted and being seen to, only the catering could be better but is getting there. Management and staff always helpful and polite. I am very happy here since the day I arrived with my husband.

Reply from Carol Marsh, Home Manager at Belmont House Nursing Home

We really appreciate your feedback. At Belmont House we pride ourselves on providing outstanding choices and quality produce when creating a healthy and varied menu, meeting the needs of every resident’s individual dietary requirements, we hold monthly meetings with the chef to ensure we continually meet these standards. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.


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Review from R H (Husband of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a shaky start, the home now has reliable staff and is well managed. The quality and variety of food is of a high.
Good standard of furniture and fittings.

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Review from Wendy D (Relative of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time visiting my uncle who has been in the home for 3 weeks, very impressed with the facilities and cleanliness of the home. The staff were very helpful. It was like coming into a hotel. My uncle appears to be happy and has settled in well. As a nurse myself I am very impressed.

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Review from S S (Niece of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personnel were polite and helpful, rooms well equipped and airy. Food tasty and diverse.

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Review from K S (Nephew of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice décor, calm and peaceful. Rooms well decorated and clean. Pleasant atmosphere with polite and caring staff.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Belmont House Nursing Home is calculated as follows: ( (241 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 263 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (5)

Arthur

Arthur Tanare

Job Title: Home Manager

As the Home Manager, I have a qualified nursing background from the Philippines. I ensure the effective delivery of highly holistic person-centred care in a safe environment. I lead by example, creating a culture of continuous learning and development and the team is encouraged and valued ensuring all aspects of care can be maintained to the highest standards.


I enjoy all aspects of my job, although there are many challenges on a day-to-day basis, working with a team that provides high standards of person-centred care to residents to ensure they have a fulfilled, engaged and happy environment to live in always makes me happy.


I have been working in the care industry all my working life starting as a Psychiatric Nurse for 5 years and A&E Nurse for almost 3 years. I worked as a General Nurse for 2 years, working my way up to Senior Nurse. I began work in care homes as Head of Care before quickly becoming a Deputy Manager and then being promoted to Home Manager and then Senior Home Manager.


I have been involved in the commissioning of a new home and understand the challenges that can be encountered. I enjoy the day-to-day challenges of running a care home, working with many professionals, internally and externally and building those relationships with and for Belmont House. I continue to learn and develop and no day is ever the same which makes everything so worthwhile.


My experience and passion for the role I perform is to lead by example, ensuring the home follows all policies and procedures to provide a highly skilled team to enhance the residents' lives so they have the most fulfilled life they can have with a leader who is driven to outstanding care.


Mary

Mary

Job Title: Deputy Manager

Belmont House is a special place filled with warmth, compassion, and a true sense of community. Watching our residents thrive and knowing we’re making a difference is what makes this role so rewarding. Together, we create an environment where every day is meaningful and every moment is cherished.


Elize

Elize

Job Title: Wellbeing Coordinator

Every resident has their own unique story and it’s my mission to honor those stories by creating opportunities for them to thrive, feel valued, and be a part of a warm and vibrant community. Belmont House is a place where friendships flourish, laughter echoes, and life is celebrated every single day.


Sandra

Sandra

Job Title: Administrator

From managing important details to assisting with daily operations, I approach each task with care, dedication, and the knowledge that every effort contributes to making Belmont House a true home. It brings me joy to see our residents happy, families reassured, and our staff empowered to deliver exceptional care.


Doris

Doris

Job Title: Head Chef

Our residents are at the heart of everything we do, and it’s my privilege to bring smiles to their faces every day. Whether it’s recreating a cherished family recipe, celebrating special occasions with festive menus, or simply ensuring each plate is as flavourful as it is nutritious.