Wytham House

Oaken Holt, Eynsham Road, Oxford OX2 9NL
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9.5 41 Reviews
  • Wytham House, Oxford
Situated within the Oaken Holt estate, Wytham House care home offers residential and nursing dementia care centred on providing a safe environment, including trial stays, short stays, convalescent care and permanent care for individuals or couples. Specialist dementia care is provided for residents by highly-skilled professionals.

Wytham House has its own in-house chefs and hospitality team, drivers, gardeners, resident concierge, fully trained care and nursing teams, all of whom ensure that residents experience a rewarding time at the home.

Wytham House follows the University of Stirling standards for dementia care. It is designed to offer an appealing and safe environment for residents, whilst providing the high quality of care and hospitality the Oaken Holt estate is renowned for.

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Care Provided by Wytham House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pete Watt (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Wytham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,850
    • Self-Funded Nursing Dementia Care from £1,850
    • RESPITE Self-Funded Residential Care from £1,750
    • RESPITE Self-Funded Residential Dementia Care from £1,750
    • RESPITE Self-Funded Nursing Care from £1,850
    • RESPITE Self-Funded Nursing Dementia Care from £1,850
  • (these prices are only a guideline, please contact Wytham House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Wytham House Reviews (41)

Total of 41, showing 1-20
9.5

Wytham House has a Review Score of 9.5 (9.486) out of 10, based on 12 reviews in the last 2 years. Over all time Wytham House has 41 reviews.

Overall Experience

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Review from Sally P (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident of Wytham House for over three years and her care in that time has been amazing and faultless. She really enjoyed the entertainment and activities. Her care at the end of her life was so appropriate and caring. Her care was always discussed with us and the staff always
made sure that mum was comfortable and calm. At the end the staff made sure that we were comfortable, offering us food and drinks and making sure they didn’t intrude on our last hours with mum, though they were always there if we needed them.
I would not hesitate to recommend Wytham House to anyone.

Reply from Home Manager, Home Manager at Wytham House

Thank you for your kind words and recognition of the team at Wytham House. We are really sorry for your loss and we hope we made your mother’s last weeks as peaceful as possible and helped the family as much as we could. Your comments will be passed on to the team.


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Review from F D (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we feel very lucky to have chosen Wytham House for my father, who is blind and also has dementia. The staff are extremely caring, and clearly make a great effort to treat residents with respect and make them feel at home. It is easy for friends and family members to visit my father: we are
always made to feel welcome. The home itself is always clean and well-organised, and the location is good for walks around the grounds.

Reply from Home Manager, Home Manager at Wytham House

Thank you for taking the time to leave us a review and for your wonderful comments about the care your father is receiving, as well as our home and grounds. Your feedback has been shared with the team.


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Review from Gregory P (Husband of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was content during her brief stay in Wytham House. The staff were patient, caring and friendly. The facilities were clean and tidy. The activities staff worked hard to ensure the residents were stimulated.

Reply from Home Manager, Home Manager at Wytham House

Thank you Gregory for taking the time to leave us a review and for your lovely comments about our home, team and activities on offer. Your feedback will be shared with the team.


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Review from Nicholas L (Nephew of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, my Aunt has just died after 5 years at Wytham House. Five years ago we rescued her from a horrible home where social services had put her, and could not be happier with our choice, which gave her a lively and caring environment to spend her last few years. We were so happy that she was able to
stay there until she died gently and naturally.

Reply from Home Manager, Home Manager at Wytham House

Thank you, Nicholas for taking the time to leave us a review at this difficult time and for your kind words and recognition of the team at Wytham House. We are really sorry for your loss, your comments will be passed on to the team.


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Review from Lorraine D (Daughter of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has had some serious issues and has at times failed residents and relatives - but now things are looking very good. I am very impressed with the manager, deputy, reception, kitchen staff and activities staff. There are some incredible nurses and carers but unfortunately, there are care staff
who do their job but do not connect with the residents - perhaps not having dementia training?

Reply from Home Manager, Home Manager at Wytham House

Thank you Lorraine for taking the time to leave a review and for your kind words and recognition of the team at Wytham House. Your feedback has been shared with the team, we take reviews of our services seriously as they help to inform our continuous improvement plans.


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Review from Carolyn D (Wife of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe kindness is the most important attribute of all and I would say that Wytham House Care Home is especially marked for this as the staff (almost without exception) seem to be extremely kind and gracious towards everyone in their care, even when their patients are not being easy!
Lovely that
drink is always available now, it would be great if it could be offered more frequently!

Reply from Home Manager at Wytham House

Thank you, Carolyn, for taking the time to leave us a review and for your kind words and recognition of the team at Wytham House. Your comments will be passed on to the team.


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Review from Leonie D (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall a good experience, considering the sad circumstances. Thank you.

Reply from Home Manager at Wytham House

On behalf of the Wytham House team, we would like to thank you, Leonie, for taking the time to leave us a review and for your feedback. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from K T (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home where my mum is living to be extremely good. The staff are friendly towards us and more importantly, treat my mum with great care and respect. This is a great source of comfort to me as I know my mum is well looked after.

Reply from Home Manager, Home Manager at Wytham House

We are so pleased to read your wonderful comments about the care your mum receives at Wytham House. The team work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from Hywel T (Son-in-law of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the care home very friendly and welcoming to both residents and visitors. We always find our mother-in-law very happy and content and the staff friendly, caring and attentive. any requests are always dealt with swiftly and appropriately. We have no concerns regarding the care or welfare of my
mother-in-law.

Reply from Home Manager, Home Manager at Wytham House

Thank you for your lovely comments Hywel. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Helen W (Granddaughter of Resident) published on 13 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm welcome from all of the team. Everyone we met took the time to chat to us. Clean facilities. A lovely stay.
Thank you for looking after Granny so well.

Reply from Home Manager, Home Manager at Wytham House

On behalf of the Wytham House team, we would like to thank you for your wonderful feedback Helen. This will be shared with the whole team.


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Review from L A (Daughter of Resident) published on 13 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm welcome on arrival. We were with Mum, staff were very attentive, nothing was too much trouble. Each member of staff acknowledged us and refreshments were readily available. The cinema room, which was made available to us, was clean, tidy and a very nice environment. The whole building was
clean and tidy and had a nice, relaxed atmosphere!

Reply from Home Manager, Home Manager at Wytham House

We are so pleased to read your wonderful comments about your experience of Wytham House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Sarah M (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The care my mother received at Wytham House was good, and I am very grateful for that. However, I am posting a review now to alert potential clients that I am having enormous difficulty getting back money that I am owed by Aria Care. I don't know if I'm uniquely unlucky in this, or whether other clients
are finding the same. This is the straightforward repayment of a deposit, that was due in mid-March. At the time of writing (2 May) I am still waiting for the money to be credited to my account. In the only email I have received from the credit department (7 April) I was told that an invoice would be issued to me the following week. Still nothing, and I have been emailing to ask for updates.

Reply from Home Manager, Home Manager at Wytham House

Thank you for your comments, which we will pass on to the Finance team at Aria Care and ask to contact you. We pride ourselves on the resident experience and we are committed to using feedback to continue to build on, and improve, the services we provide.


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Review from Tim C (Son of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers and staff are wonderful and have worked under immense pressure over recent years. I am grateful for the care given to Mum over many years. The reason for the four rather than five stars is the cost of care. I didn't give a rating for activities as Mum cannot partake in any.

Reply from Home Manager, Home Manager at Wytham House

Thank you Tim, for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from M B (Son of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for a number of months and has settled in quickly. The manager is very approachable with a very caring and compassionate manner. My father has a tailored care plan and the staff have been amazing in following and assisting my father.

Reply from Home Manager, Home Manager at Wytham House

We would like to thank you for your words of kindness which are very much appreciated, superb to hear that your father has settled in quickly and you have found our staff compassionate, caring and approachable - we strive to deliver person-centred care. All comments will be passed on to the team and thank you again for the review.


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Review from V T (Husband of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wytham House is set in a beautiful location, welcoming you from both outside and inside. Staff are friendly and kind. They attend to residents' needs promptly. My wife has been there for three years now. Before the pandemic, the service was excellent in every approach. During the pandemic, everybody
had difficult times, but now the situation has improved.

Reply from Home Manager at Wytham House

Thank you for your kind words, and I will feed back to the team at Wytham House. We always strive to ensure high-quality care is delivered to all the residents within our care.


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Review from Chris H (Husband of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife seems to have settled with this splendid environment. I wonder what the next move will be.

Reply from Home Manager, Home Manager at Wytham House

On behalf of the Wytham House team, we would like to thank you for your wonderful feedback, Chris. Thank you again for your review.


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Review from Jill R (Daughter of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wytham House offers care, encouragement and empathy to all its residents. Also, as a relative, it has been a relief to have confidence in the safety aspects and inclusion, where possible, in a variety of activities. I always feel the staff take a personal interest in their residents whatever their limitations.
In addition, during the difficult days of the pandemic, the staff remained calm and courteous during phone calls. It is definitely a place to recommend for dementia care.

Reply from Home Manager, Home Manager at Wytham House

Thank you for leaving us such a lovely review of Wytham House, we are pleased you would recommend us for the care and hard work our team puts in daily to look after all our residents. Your feedback will be passed on to the team. Thank you again.


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Review from P F (Daughter of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Wytham House is a sinking ship. I have been trying to get my mother out of there for the last month but because of yet another covid outbreak, I could not move her until now. The nurses and remaining staff are trying their best but they are struggling. Communication with residents is poor and complaints
to the company are not dealt with satisfactorily. To say I am disappointed by them is an understatement. Caring Homes are more interested in profit than care and the service my mother gets considering what she pays in fees is basic, to say the least. What they promise on their website is not what they provide. They have just raised the fees by 8% which is unacceptable.

Reply from Home Manager, Home Manager at Wytham House

Thank you for your open feedback, which we welcome, as it is vital in our understanding of where and how we need to improve. We are sincerely sorry that your experience has not been a good one, and we agree that it does fall well below the standards that we expect to deliver to all that we care for. We note though that you have scored both the Staff and the Care/Support with more confidence, for which we thank you.


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Review from S B (Daughter of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was initially very happy with the care of my father - they managed to get him without a catheter and there was a real sense that they were trying to connect with him.
However, since lockdown Caring Homes have focused on safety over the quality of life. No one advocated for those with dementia -
who spent 18 months being cared for by staff in masks. The home itself also has staff shortages now - regrettable but this has meant a reduction in care standards. For example, he was found in another resident's clothes, his stick broke and no one informed me until I visited and communication has almost exclusively only happened when we initiated it.
He is not getting the value of care he is paying for.
Individual staff do their best but sadly I get the sense that the shareholders are happy taking their cut rather than investing in providing good care e.g. installing a screen so that residents could have visits more safely during the lockdown.
(As an introvert no one accommodates him with 1-1 walks.)

Reply from Home Manager, Home Manager at Wytham House

We are very sorry to learn of the experience delivered at the home. We truly value feedback to enable continuous improvement. If you would like to discuss your father's care with us, please contact us directly using: WeCare@caringhomes.org


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Review from Sue G (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved here in May 2021. I have always been impressed with the caring way she has been looked after and the staff are good at letting me know what is happening. It has clearly been a difficult time during Covid, but the staff were very accommodating when I came to visit Mum after 18 months
of being unable to see her (I live abroad). There have been times when it is difficult to get through to my mother's unit as there is only one line into the home so it is not uncommon for either the main line not to pick up or when it does they can't get through to the unit. It can take several tries. The main thing is I know Mum is being well looked after and is safe. She has always complimented on how good the food is.

Reply from Home Manager, Home Manager at Wytham House

Thank you very much for your kind words. Nothing will stop us from delivering outstanding care for our residents at Wytham House. The team join me in thanking you for your positive comments.


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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Wytham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.486 for Wytham House is calculated as follows: ( (79 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 142 Ratings = 4.486

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wytham House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Pete

Pete Watt

Job Title: Home Manager

Pete is our Home Manager at Wytham House Care Home, here’s a little bit more about himself and the home in his own words:


“Oaken Holt is a wonderful home-from-home with a fascinating history and a wide range of activities and facilities. There is an energetic and compassionate team working with me to deliver the highest standards of care.


We are really fortunate to have such extensive and beautiful grounds, and it is well-documented what a positive impact being outdoors can have on everyone’s mental well-being, so I will be working with my colleagues and our residents to make sure we are making the most of those opportunities.


Every person in our community has a story to tell and our role is to help those stories be told, shared, and understood. We put the individual at the heart of everything we do, celebrating their stories, and helping them write new chapters.”


Ray

Ray Woodill

Job Title: Community Relations Manager

I work closely with families and their loved ones to support them through the transition to residential care, building lasting relationships and providing peace of mind during what can be a difficult and emotional time. My role is to ensure they make fully informed decisions, using the knowledge and experience I have gained over 16 years in this role.


Frequently Asked Questions about Wytham House

What types of Care is Wytham House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wytham House provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Wytham House have?

There are 40 Single Rooms.

What are the Facilities & Services at Wytham House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wytham House to the centre of Oxford?

3.3 mile(s) as the crow flies, distance by road may be significantly further.