Wytham House

Oaken Holt, Eynsham Road, Oxford OX2 9NL
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9.5 41 Reviews
  • Wytham House, Oxford
Situated within the Oaken Holt estate, Wytham House care home offers residential and nursing dementia care centred on providing a safe environment, including trial stays, short stays, convalescent care and permanent care for individuals or couples. Specialist dementia care is provided for residents by highly-skilled professionals.

Wytham House has its own in-house chefs and hospitality team, drivers, gardeners, resident concierge, fully trained care and nursing teams, all of whom ensure that residents experience a rewarding time at the home.

Wytham House follows the University of Stirling standards for dementia care. It is designed to offer an appealing and safe environment for residents, whilst providing the high quality of care and hospitality the Oaken Holt estate is renowned for.

Care Provided by Wytham House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pete Watt (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Wytham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,850
    • Self-Funded Nursing Dementia Care from £1,850
    • RESPITE Self-Funded Residential Care from £1,750
    • RESPITE Self-Funded Residential Dementia Care from £1,750
    • RESPITE Self-Funded Nursing Care from £1,850
    • RESPITE Self-Funded Nursing Dementia Care from £1,850
  • (these prices are only a guideline, please contact Wytham House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 41, showing 21-40
9.5

Wytham House has a Review Score of 9.5 (9.486) out of 10, based on 12 reviews in the last 2 years. Over all time Wytham House has 41 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I can’t fault this care home. The support and dedication from all members of staff is outstanding. They are passionate about what they do and are always available if you have any concerns or questions.

Reply from Home Manager, Home Manager at Wytham House

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

We have always been pleased with the way Dad has been looked after and are fully confident that he is safe and secure. It has been difficult over this past year not being able to freely visit and be with residents in the day room, but the visits we have had have been well managed, and Dad seems fine.
The high turnover of staff is a concern, but the management team and all staff have done really well in uncertain times. The activities provided each day are well throughout and provide good stimulation for the residents. Thank you to all the team.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was in the home for 11-months before she died. In that time, I was very impressed with the care she received and the effort the staff went to.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Wytham House for over two years. He was extremely well cared for during this time and the staff always showed him great kindness. I was able to visit him at any time which was much appreciated and so many of the staff, as well as residents, grew to be my friends so that
it became my second home. Wytham House is a first-class residential care home for those suffering from dementia. The residents are treated with respect and are always encouraged to join in the many activities wherever possible. The clinical care is excellent, the home is clean and very well managed. I would like to say a very big thank you to all the staff for looking after my lovely man so well.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Wytham House enough for the care they gave my father during his time at Wytham House. During every frequent visit, they always were kind, helpful, professional and showed nothing but to make sure my father was as comfortable and happy as possible. All my thanks to you.

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Overall Experience  Overall Experience 5.0 out of 5

The "working level" care staff are very good, engaged, attentive, helpful to family visitors. They seem to care for my dad and try to keep him comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

My father was in the care home at Wytham House for 5 months before his death. The staff were exceptionally caring and respectful to him, treated with dignity. He was a retired GP and they treated him as such, never talking down to him. Clearly clean, well fed and attentive to him. He had very sore legs
on admission which were improved 100% by being cared for properly. Thank you! Excellent staff and end of life care exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

From the first phone call and then a visit we immediately picked up 'good vibes' and felt reassured we had found the right place. With speed and efficiency, everything was organised for Mum to move and settle into the wonderful calm and caring environment. The staff are attentive, quickly picking up
on what 'works' for Mum to make her feel safe and care for all her needs. It is obvious when visiting, staff really get to know each patient, their individual needs and requirements dealing with each in a caring, sensitive and personal manner. We are constantly kept informed of how Mum is doing and included in discussions of her care plan etc.
Wytham House has also been wonderful for my 93-year-old Father-in-law who visits his wife regularly and often has lunch with her. After 73 years of never being apart, it was obviously a huge wrench for him. In his own words "she couldn't be in a better place, they look after her so well', it is a great comfort to him to see how content and well cared for she is.

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Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old father-in-law had a nasty fall and on his discharge from hospital (which was far too soon), we felt he wasn't able to go home, so we looked for some respite care. We are so glad that Wytham House had availability to look after him (at very short notice). They were so helpful with this
and he went to stay there for 6 weeks.
On arrival, he was quite poorly – the fall had left him badly cut and bruised along with being very shaken and confused. However, the staff were all so friendly and welcoming that he soon settled in. His room was spotlessly clean, bright and fresh – with a lovely view of the garden and woodlands. He particularly liked the food – which all smelled lovely and looked very fresh and appetising.
We can't fault the care they gave to him. It is a testament to them that his cuts and bruises healed very quickly and he regained his confidence enough so that within weeks was well enough to be almost back to his old self.
I would highly recommend Wytham House to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

Great facility, my grandma seems very happy here. Nurses are caring and take time to speak to her and understand her needs even though she now has difficulty talking.

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Overall Experience  Overall Experience 5.0 out of 5

The review to admit my mother from hospital was very comprehensive. Atmosphere at the care home was lovely and the caring for my mother was very attentive. The room was very airy, clean and comfortable. The food was surprisingly good and the flexibility in terms of the resident's needs were delivered
without fuss. The nursing staff were exceptional in terms of knowledge and the home felt safe and comfortable for all. I would have no hesitation to recommend.

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Overall Experience  Overall Experience 4.0 out of 5

My husband spent the last 16 months of his life at Wytham House. During that time his condition steadily deteriorated but the loving care and professional attention by the staff was superb. Every member of staff including the catering and housekeeping personnel always treated him as a human being who
needed help and not as simply a nuisance who had to be kept clean and quiet. Any outbursts on his part were met with calmness and sympathetic patience while a solution to solve the source of his distress was sought. When the end came the support for myself and family was excellent and helped us through an emotionally difficult time.

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Overall Experience  Overall Experience 4.0 out of 5

My 93-year-old mother had been a resident at Wytham House for a year until February this year when sadly she passed away. During the time she was at Wytham House, she had been looked after very well. All the staff were very kind and considerate to her, taking into account her personality and likes/dislikes
and always seemed to make time for her. I was made to feel welcome whatever time of day I visited the home and never felt in the way. I felt very reassured that my mother was in the best hands she could be at that stage of her life. A big "thank you" to the staff at Wytham House.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are caring, inclusive, interested and treat my mum with dignity and love.

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Overall Experience  Overall Experience 4.0 out of 5

The review was very reassuring knowing mum was being looked after. The nursing staff are very good.

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Overall Experience  Overall Experience 5.0 out of 5

My very old father entered the home for a two-week respite, which we are now converting to permanent residency. He is not a particularly difficult or demanding resident, since he sleeps a lot, stays in his room, and doesn't take part in any activities. The staff have been unfailingly kind and patient
with him, adjusting as far as they can to his needs, and allowing him to retain his dignity. The home is very welcoming of visitors and concerned to help them; my wife was impressed by the sense that all the people she met, from the receptionist to a random passing maintenance person, were keen to project a positive image of the home, which is always a key sign of an institution that is working well, and a credit to the management. The physical design of the rooms and the public areas is excellent. The outside environment is exceptionally pleasant. Travel into Oxford by bus is very convenient.

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Overall Experience  Overall Experience 5.0 out of 5

Wytham House has provided excellent care for my father since he arrived one year ago. Staff are always helpful, polite and make themselves available when we have questions. The food looks tasty and varied, and my father likes it. His room and all areas of the home are nicely furnished, his room is spacious
with plenty of natural light, storage etc. The security arrangements seem to be fit for purpose and working well, parking is easy and near the entrance. Finance Dept is clear, prompt and helpful when we have had payment queries. Nursing staff are always ready to update us on my father's health, the staff handled a week-long hospital stay by my father very efficiently and were helpful with updates on his situation. There is a good activities programme on offer, there are really nice communal areas and facilities for visitors eg a comfortable lounge, cinema, children's play area, garden sitting area, leafy spacious grounds, tea and cake is available. It is always clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

My father went to A&E at the J.R. hospital in Oxford. Wytham House staff liaised with the hospital to get him back and make him comfortable.
He was stressed and unhappy at A&E - he was so happy to be back at Wytham House, he sees it as his home and is very happy there.
Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my Mother receives at Wytham House. Mum is in her 90s with memory problems. When I cared for her she could be very aggressive. At Wytham, the aggression has largely disappeared and traces of my Mother's normally pleasant personality have surfaced. Mum seems happy
and tells me she enjoys life. The building is extremely well designed, in an attractive setting and the rooms are lovely. The staff treat my Mother with dignity and kindness. The staff check on Mum frequently. They manage to keep Mum and her room clean, which as she is doubly incontinent, is not easy. I find the nursing and housekeeping staff to be caring and efficient and very responsive to any requests. My Mother enjoys the food and mealtimes are a highlight of her day. The new Director who arrived at the end of last year has worked very hard to ensure the care at Wytham is up to the high standard that was promised. I believe she is succeeding.

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Overall Experience  Overall Experience 5.0 out of 5

We placed my mother here for a 2 weeks respite stay. The staff were very friendly and eager to help, my mother's behaviour was not easy to manage but they did their best and only called me a couple of times to report problems. They appropriately requested the local GP to review her twice. The accommodation
is very new, smart, easy to navigate, smells pleasant and the atmosphere is mostly calm. Outdoor access limited in winter, I think will be much nicer in summer and when footpaths completed.

Reply from Koren Evans-Slade, Home Manager at Wytham House

Thank you for your positive review of Wytham House. We are delighted that you were so pleased with the level of care and thank you for your comments about the overall standard of our home. We build our care team to ensure they are able to provide person-centred care and spend valuable time with our residents. We have a programme of works planned for additions to the paths and landscaping which will enhance the environment around our home and once the weather improves, we will be carrying out more outside activities for our residents to enjoy. We always welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home.


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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Wytham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.486 for Wytham House is calculated as follows: ( (79 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 142 Ratings = 4.486

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wytham House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Pete

Pete Watt

Job Title: Home Manager

Pete is our Home Manager at Wytham House Care Home, here’s a little bit more about himself and the home in his own words:


“Oaken Holt is a wonderful home-from-home with a fascinating history and a wide range of activities and facilities. There is an energetic and compassionate team working with me to deliver the highest standards of care.


We are really fortunate to have such extensive and beautiful grounds, and it is well-documented what a positive impact being outdoors can have on everyone’s mental well-being, so I will be working with my colleagues and our residents to make sure we are making the most of those opportunities.


Every person in our community has a story to tell and our role is to help those stories be told, shared, and understood. We put the individual at the heart of everything we do, celebrating their stories, and helping them write new chapters.”


Ray

Ray Woodill

Job Title: Community Relations Manager

I work closely with families and their loved ones to support them through the transition to residential care, building lasting relationships and providing peace of mind during what can be a difficult and emotional time. My role is to ensure they make fully informed decisions, using the knowledge and experience I have gained over 16 years in this role.