P N P Care Home

90-92 Queens Promenade, Blackpool, FY2 9NS
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9.3 36 Reviews
  • P N P Care Home, Blackpool
PNP Care Home provides quality full-time, daycare and night care for people over the age of 65 years. Respite care is also available to provide a break for those caring for loved ones, particularly if they have little support.

The experienced and qualified team creates a personalised care plan tailored to each individual’s needs, and endeavours to find out right from the start exactly what each resident expects and requires from their time at PNP care home.

Personal history and interests are the main focus for care staff so that they can tailor the service they provide to individual needs and desires.

All staff are trained in principles of care, food hygiene, moving and handling, and first aid. They all hold or are working towards an NVQ level two or three in health and social care.

Residents are served good quality, homely food each day, and activities and events are organised on a regular basis, including music therapy sessions.

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Care Provided by P N P Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PNP
  • Person in charge
  • Susan Cooke (Manager)
  • Admission Criteria
    • PRIVATE, LOCAL COUNCIL
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for P N P Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £860 – £900
    • Self-Funded Residential Dementia Care £860 – £900
    • RESPITE Self-Funded Residential Care £860 – £900
  • (these prices are only a guideline, please contact P N P Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is flexible


  • Parking

  • Car parking at front of building


P N P Care Home Reviews (36)

Total of 36, showing 1-20
9.3

P N P Care Home has a Review Score of 9.3 (9.333) out of 10, based on 5 reviews in the last 2 years. Over all time P N P Care Home has 36 reviews.

Overall Experience

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  • 6
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Review from Jason B (Son of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Felt at ease from the moment we visited the home. Residents are cared for throughout the day with regular meals and drinks.
The staff are interactive with the residents and include them in various activities. All of them seem to follow the same ethos and I can't fault them for their efforts in making
my mum's stay as pleasant as possible,
The home is clean and secure. The staff numbers always seem to be enough to enable them to engage with the residents. Rooms are ample in size and ensuite. I wouldn't hesitate to recommend PNP to anyone looking to place a loved one in a care home.
I can't thank them enough for the help and empathy given to my mum during her time with them. I probably should give myself a pat on the back for choosing to use PNP!

Reply from Susan Cooke, Manager at P N P Care Home

Thank you very much for your heartfelt comment; it was a pleasure looking after Mum, as her smile would brighten up any room. She had a lovely family that cared for her deeply, and she was much loved. She will be missed, but not forgotten. Thank you again, I wish you all the best for the future.


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Review from Matthew T (Son of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We're really pleased with PNP, our family visits at a variety of times, there has always been plenty of staff, and they've always been very friendly. My parent wasn't doing well in their previous care home, but here their quality of life has improved greatly. Thank you, PNP.

Reply from Susan Cooke, Manager at P N P Care Home

Thank you so much for your positive feedback, she has settled in from the onset of her admission, a home-from-home, it is always a pleasure and very rewarding when we know that our residents and their families are happy and feel cared for.


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Review from Hazel R (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was ill and subsequently passed away, the manager and staff showed immense respect and care.

Reply from Susan Cooke, Manager at P N P Care Home

Hi Hazel, Thank you for your heartfelt response, it was a privilege looking after Mum she will be sadly missed but not forgotten.


All the best from PNP Staff and manager


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Review from Karen W (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at P N P Care Home for a little over two years and has seamlessly settled into a comfortable, safe and fully inclusive environment. All of the carers are professional and treat her as an individual, ensuring that she feels safe and participates in all activities. My mum
has been in care for five years and in all that time, my husband and I have never felt able to take a holiday without fear; P N P have changed that. We have complete faith in their staff and procedures and feel able to relax, knowing she is receiving the very best possible care.

Reply from Susan Cooke, Manager at P N P Care Home

Thank you for trusting our care, it's been a pleasure and a privilege looking after Mum.


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Review from P S (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day my mother arrived it has been a lovely experience. All the staff are really nice, helpful and treat her with total respect. I would recommend PNP Care Home to anybody.

Reply from Susan Cooke, Manager at P N P Care Home

Thank you for your lovely review, we aim to maintain the same and better quality of care.


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Review from Lorraine F (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have viewed many homes over the months for my mum who has been diagnosed with Vascular Dementia / Alzheimers mix. As mum's main carer it was not an easy decision, but I have to say P N P care home and staff have improved mums life 100%. She is eating healthier at regular times and is offered a constant
flow of drinks throughout the day. I have seen an improvement in her weight and her skin is glowing. I feel she is back to her cheeky chatty self which I have not seen for so long. This is all down to the helpful cheerful and attentive staff who are wonderful. Although the Dementia is progressively taking over her mind I feel like I have a piece of my mum back. The staff always look after the visitors too, offering drinks throughout all visits. I would highly recommend this care home to anyone looking for a home from home.

Reply from Susan Cooke, Manager at P N P Care Home

Thank you, Lorraine, for the wonderful review - we aim to provide the best care for our residents and ensure that our quality of our care is consistent.


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Review from Elaine D (Daughter of Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that both my parents have received over the years, has been great. The staff are so caring and helpful. The parties that have been put on for families to attend have been exceptional. The staff worked so hard to make it a great day. The owners could make more appearances at these fixtures to
see how hard the staff have worked.

Reply from Susan Cooke, Manager at P N P Care Home

Thank you for your positive review it is always nice to know what we are doing well, all the staff at P N P really do enjoy working with the residents and enjoy participating wholeheartedly. Families have been so patient and understanding over the last couple of years, it is nice to see loved ones coming together again, as it is time well spent and special to us all.
Thank you.


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Review from Gwen W (Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can assure you that whoever you are, you would settle here and be satisfied, that all the staff will look after you well. The place is kept clean and the food is very good. A different meal and drinks each day. My room I have been given, I feel is like home. Comfortable, warm and homely.It isn't like
a strict school place. It is relaxing, it's not like being told to do this or that all the time. I would tell anyone that I think they would be as happy as I am.

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Review from Tim P (Son of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In December 2018, my mother’s progressive Alzheimer's took a rapid turn for the worse. After visiting many different residential Care Homes and researching the most holistic and cost-effective solution, we found PNP Care Home to be clearly superior to all its competitors in the area. Straight away,
my sister and I could tell that its panoramic sea-front views provided the perfect lift and distraction to take a resident's mind off any anxieties complicit with leaving a lifelong home. Inside the rooms were light, roomy, warm and clean. Resident numbers weren’t overbearing, there being a variety of rooms, for quiet reading, watching TV, eating meals in a refectory, or relaxing and watching the world go by in a conservatory. Everyone at PNP Care Home contributes to its success, from the management level to staff co-ordinating daily welfare, crafts and activities, caterers, nursing staff, cleaners and the lovely tea lady who engaged with everyone, brightening their day with chat while serving tea and biscuits.

Reply from Susan Cooke, Manager at P N P Care Home

Thank you, Tim for such kind words. we really appreciate the time you took to write such a detailed review! At PNP we ensure our residents are provided with the best care possible.


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Review from H G (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very supportive to my Mum. I cannot comment on the cleanliness of the care home as covid restrictions only allow me to access the front conservatory, but it is always clean and tidy. The food is shown as a three-star rating, my mum hasn't complained but it would be nice to be a higher
rating than three-star. I would like to hear of more activities available. The staff are amazing and very supportive to mum and myself being a relative.

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Review from Bethany W (Granddaughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like everyone in similar situations, finding a carehome for your loved one is not a task anyone wants to do. Truthfully, PNP Care Home was not our first choice but Nan always said 'everything happens for a reason' and I do not think we could have found anywhere better. It's very resident-centred and
the carers and seniors are excellent at keeping us informed. And her bedroom has the most amazing view of Blackpool Prom. We are very grateful to all!

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Review from L P (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a pleasant experience. Very capable staff. My mother is very well cared for and is always cheerful and happy.

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Review from J H (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in P N P for just over 6 months and seems to have settled. Staff are very friendly and look after her well. Unfortunately with Covid we cannot/haven't been to her room so cannot comment but have seen her, on a video call, enjoying her meals. It takes a while to decide on a home for
a loved one but we chose this as it is small and are very glad we did.

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Review from Sharon P (Niece of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

P N P Care Home have provided excellent care for my Aunt for the last 2 years now. The home is fresh, clean and bright and the staff are always friendly and helpful. My aunt has thrived since living here. She always looks clean and well presented and physically healthy and well. I can't thank everyone
enough for their hard work and commitment to providing a happy, safe space especially throughout Covid over the last 15 months. A big thank you to the management and staff - care and domiciliary.

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Review from Liz J (Sister of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and accommodating.

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Review from D S (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very settled here. She loves her room and the food and says that the staff are very good. I know that the staff have a good understanding of my Mum's needs and always put the residents' care first which has been a great comfort during the pandemic, knowing that all health and safety regulations
have been adhered to.

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Review from Jan F (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad settled in well. The staff went above and beyond to make him feel welcome and encouraged dad to join in the activities. The food, dad tells me is good and he enjoys walks along the promenade. Nothing is too much trouble for the staff.

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Review from Margaret T (Wife of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for. He is kept clean and smart, well-fed and food is good. The staff are excellent and caring.

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Review from Andrew S (Son of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The outstanding feature of this home is the care it shows towards its residents and their family. Nothing is too much trouble for the management and staff who have made it a smooth transition for Mum and her family into making this her 'new home'.

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Review from Sheryl H (Daughter of Resident) published on 2 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough at PNP for their care and support over the last 12 months. My Dad found an additional family that he didn’t know he had, the love and compassion they showed him was beyond all expectations. It was a tough year with Covid but they always made sure My Dad was happy and
supported us as a family with visits as much as possible. Thank you to one staff member who stayed with him until the end; I will always remember your kindness. Many thanks to all who cared for my Dad.

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Current Review Score: 9.3 (9.333)

Overview of Review Score

The Review Score of 9.3 (9.333) out of 10 for P N P Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for P N P Care Home is calculated as follows: ( (50 Excellents x 5) + (10 Goods x 4) ) ÷ 60 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for P N P Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

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Susan Cooke

Job Title: Manager

Joined: 2020

I have worked within the care sector for many years and have worked with different client groups, I find my job both rewarding and productive, at PNP I have a dedicated staff team that strives to maintain a good standard of care, we are a small but friendly home, always welcoming to ensure people feel at ease and are assisted to settle in on their arrival.


I have worked as a manager for 12 years and qualified as a Registered manager back in 2007 I have always enjoyed the changes and challenges, in the care industry, keeping my knowledge and skills up to date, to deliver a compliant and safe environment for both my residents and staff at PNP care home.


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Robert Webster

Job Title: Senior

Joined: 2020

Has been at the home for approximately 4 years has a really great relationship with health care professionals as well as family members, is caring, proactive, and has been working in the care sector for many years. Respected and loved by all.


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Colette Stanley

Job Title: Senior

Joined: 2021

I am organized and have been in the post of a senior for three years, am always approachable and friendly, and enjoy interacting with the residents, especially activities and different events that are arranged throughout the year, her background is nursing work. She has worked in the health and social care sector for many years.


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Akash Barudi

Job Title: Senior

Joined: 2022

Is a newer member of the senior team, is originally from Nepal, has worked for many years as a health care lead, working at a nursing level, has excellent skills and experience in health care, and is friendly and outgoing.


Frequently Asked Questions about P N P Care Home

What types of Care is P N P Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does P N P Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does P N P Care Home have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at P N P Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is P N P Care Home to the centre of Blackpool?

1.7 mile(s) as the crow flies, distance by road may be significantly further.