Facilities are excellent, food is of a very good standard and the staff are genuinely caring.
Brian R (Son of Resident)
The staff are all very supportive to mum and take the time to go that 'extra mile'
Susan P (Daughter of Resident)
I feel very fortunate to know Mum is in a lovely environment and highly recommend Manor Grange.
K S (Daughter of Resident)
Hairdressing, Podiatry and Daily Newspaper included are included in our weekly fees.
Visitors are requested to sign in to ensure the team have the information in regard to an emergency.
Disability parking at front of building. All other parking on left hand when coming down the driveway.
Manor Grange Care Home has a Review Score of 9.9 (9.860) out of 10, based on 27 reviews in the last 2 years. Over all time Manor Grange Care Home has 58 reviews.
Review from M T (Daughter of Resident) published on 25 March 2025
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you so much for leaving us a review. We are delighted how well mum has settled into the home
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Partner of Resident) published on 24 March 2025
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Hi, thank you for your review, it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Partner of Resident) published on 20 February 2025
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for taking the time to review the home. I will pass on your kind comments to the Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin H (Son of Resident) published on 9 January 2025
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thanks very much for your review. It's much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David F (Friend of Resident) published on 3 January 2025
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for your review, it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from George K (Son of Resident) published on 30 December 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thanks very much for your review. We are delighted to receive it and so happy at how well Mum is settled into life at Manor Grange.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Daughter of Resident) published on 4 December 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you very much for your kind review. I am delighted that mum has settled so well into the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter of Resident) published on 2 December 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you very much for your review. It is very much appreciated and I am delighted that your dad is so settled in the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I C (Husband of Resident) published on 27 November 2024
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for your review, it's very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David M (Friend of Resident) published on 22 November 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you very much for your kind review. We continue to strive to do the very best we can, every day, for our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R G (Daughter of Resident) published on 12 November 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for your kind review of the care here at Manor Grange. We are thrilled to hear about the compassion shown by our care team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alistair F (Son of Resident) published on 12 November 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for taking the time to complete a review on behalf of the home. Your feedback makes such a difference to the whole Team at Manor Grange.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane C (Daughter of Resident) published on 12 November 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you very much for your wonderful review. We are delighted at how well Mum has settled into her life here at Manor Grange
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 11 November 2024
Submitted via Website •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for your kind review. We pride ourselves on having such a positive and caring team in the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandie M (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for your wonderful review of the home Sandie. We are delighted that Mum has settled so well and is enjoying her new home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F W (Resident) assisted by family/friend published on 8 August 2024
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
I am delighted that you have settled so well into Manor Grange and are enjoying living here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Friend of Resident) published on 23 July 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Callum C (Son of Resident) published on 5 April 2024
Submitted via Postal Card •
Report
Reply from Gordon Philp, Manager at Manor Grange Care Home
Thank you for taking the time to review Manor Grange Care Home. Feedback is always very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip M (Husband of Resident) published on 5 January 2024
Submitted via Postal Card •
Report
Reply from Kieran Burt, Manager at Manor Grange Care Home
On behalf of the whole team, thank you for your kind words. Their commitment to caring and supporting residents and their families is a privilege and a joy for us each and every day. It is extremely rewarding to know you both felt very supported and that your wife has settled in so well. Thank you again for sharing your experience with us and for writing such a heart-warming review. I look forward to sharing it with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card •
Report
Reply from Lesley Stewart, Manager at Manor Grange Care Home
Many thanks for your review and taking time to provide us with valuable feedback. We are delighted your father has settled in so well and glad that you are happy with his care and support. Thank you also, for your positive feedback regarding our hospitality and catering teams. We are happy to say we have no problems with staff levels, however when visiting, staff do tend to leave relatives and residents to enjoy their time together but if you need anything at any time, please just ask. I would like reassure you, all our staff have to complete minimum three dementia courses each year, to ensure residents living with dementia, receive the appropriate support and person-centred care. However, your feedback is very important to us in order to continually improve and I look forward to sharing your review with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.860) out of 10 for Manor Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.860 for Manor Grange Care Home is calculated as follows: ( (276 Excellents x 5) + (45 Goods x 4) ) ÷ 321 Ratings = 4.86
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Manor Grange Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2024
Gordon has worked as a Care Home manager for 15 years in Edinburgh and is keen to provide the highest standards of care possible for the home residents.
He is passionate about creating a culture of positivity and warmth within the home.
He is married, has 4 boys and lives in Dunfermline.
Job Title: Clinical Lead
Joined: 2021
I chose a career in nursing in care for the elderly as I am very passionate about advocating for those living with dementia. I am very new to Manor Grange but hope to bring my skills and knowledge to the team. In my previous post as a Charge Nurse, I won Nurse of the Year for the whole of the UK in 2016. I have extensive knowledge of dementia and strive to make every day a good day for our Residents here at Manor Grange ensuring that their choices are respected at all times.
Job Title: Night Nurse Manager
Joined: 2010
I trained as a General Nurse but found my passion was in caring for the elderly focusing on dementia care. I have done a lot of research into this area in the last 20 years and have worked in the Scottish Borders as well as Edinburgh. I enjoy being part of the team here at Manor Grange and I enjoy my role as Charge Nurse immensely. I feel we are a great time and give the highest level of care to each of our Residents.
Job Title: Head Housekeeper
Joined: 2002
I have worked in the care sector for 20 years, I started off as a Carer at TOR nursing home and then moved to the Laundry, when TOR closed I moved to Manor Grange along with the residents. While working at Manor Grange I was promoted to Head Housekeeper, my job role consists of leading the housekeeping team and ensuring that our high standards of cleanliness are maintained within both cleaning and laundry. I also liaise with Residents & Relatives to help identify and resolve any problems which may occur.
Job Title: Activity Co-Ordinator
Joined: 2017
I have extensive experience working in both Domiciliary Care and Residential Care as a Senior Care Assistant as well as an Activity Coordinator and I hold my SVQ Level 3 in Social Care for Adults. My role which I adore is very diverse and as well as planning daily activities I also organise many special events throughout the year and always am “cooking up” some new ideas. I enjoy building strong relationships with both Residents and Relatives. I lead a small but growing team of Activities staff who are all dedicated to bringing joy to our Residents. I can honestly say that Manor Grange is the best place I have worked in, we are a big family and this is “Home” and not “A Home”.
Job Title: Receptionist
Joined: 2024
To complete
Job Title: Accounts administrator
Joined: 2020
To complete...