Manor Grange Care Home

Pinkhill, Edinburgh EH12 7FB
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9.9 58 Reviews
  • Manor Grange Care Home, Edinburgh
Manor Grange is a private, luxury care home located in the leafy suburbs of Edinburgh, surrounded by beautiful landscaped gardens overlooking Carrick Knowe Golf course.

Manor Grange offers respite, dementia and whole-life nursing care in a comfortable home from home environment.

Manor Grange is much more than just luxury facilities and beautiful surroundings. It is built on the ethos that residents should live an enriched and independent life in a supportive, caring environment.

Manor Grange provides exemplary standards of nursing and residential care as well as respite and dementia care in purpose-designed accommodation. Their approach is more than meeting care needs; it’s about caring for the health, wellbeing and interests of their residents as a whole, working closely with residents and their family to create a detailed and bespoke care plan and appoint a named nurse or key worker to ensure consistency of care.

The team at Manor Grange takes great pride in the standards of care delivered by their highly trained and motivated team.

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Care Provided by Manor Grange Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Gordon Philp (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 2

Funding & Fees Guide for Manor Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,900 – £2,100
    • Self-Funded Residential Dementia Care £1,900 – £2,100
    • Self-Funded Nursing Care £1,900 – £2,100
    • Self-Funded Nursing Dementia Care £1,900 – £2,100
    • RESPITE Self-Funded Residential Care £2,000 – £2,200
    • RESPITE Self-Funded Residential Dementia Care £2,000 – £2,200
    • RESPITE Self-Funded Nursing Care £2,000 – £2,200
    • RESPITE Self-Funded Nursing Dementia Care £2,000 – £2,200

  • Hairdressing, Podiatry and Daily Newspaper included are included in our weekly fees.
  • (these prices are only a guideline, please contact Manor Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are requested to sign in to ensure the team have the information in regard to an emergency.


  • Parking

  • Disability parking at front of building. All other parking on left hand when coming down the driveway.


Manor Grange Care Home Reviews (58)

Total of 58, showing 21-40
9.9

Manor Grange Care Home has a Review Score of 9.9 (9.860) out of 10, based on 27 reviews in the last 2 years. Over all time Manor Grange Care Home has 58 reviews.

Overall Experience

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Review from S P (Daughter of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Short visit over to see Mum. Manor Granfe is really a different class. The staff are so helpful and attend to my mum well. Mum is doing so great. We have not been over for a while, so it's good to see Mum looking well and enjoying activities, and a must for Mum, tea and cake.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you for your lovely review and for taking the time to provide us with such positive feedback. It really highlights the commitment and dedication of all the team, who make every day meaningful for all residents. It is so lovely to see your mum joining in with the activities, especially the daily exercise classes, where she sings along with the music, putting a smile on all our faces. Thank you again for taking the time to review us. I look forward to sharing your experience with the team.


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Review from C H (Daughter-in-law of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law entered Manor Grange after having been admitted to the hospital three times in six weeks, and his home care team wasn't coping at home. During this time, he lost weight. His dementia seemed more advanced, and his mobility was very poor. Four months later, he looks well, moving well,
and his cognition has improved so much that he is back using his mobile to call family and comments that it's like having a conversation with him ten years ago! His sense of humour has also returned. We have Dad back - all down to care and activities at Manor Grange.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you for your lovely review and for taking the time to provide us with valuable feedback. The team all know how upsetting it can be to move home and take great pride in ensuring it is a pleasurable, personal and positive experience. We take pride in ensuring each day is meaningful and residents are supported to achieve their objectives. I am thrilled your dad has settled in well and is thriving; it is a privilege for us all to know him and to be part of his care. Thank you once again. I look forward to sharing your review with the team.


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Review from Allan C (Husband of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, an Alzheimer's sufferer, has been in Manor Grange Care Home since April 2023. She has settled in well which was greatly helped by the friendly and helpful attitude of all the staff. She now happily refers to Manor Grange as "home" and waves me off when I depart. The staff and management have
been very supportive to me as well. The staff have been very efficient and professional when dealing with medical or behavioural issues arising from the Alzheimer's.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

On behalf of the whole team, thank you for your kind words. Their commitment to caring and supporting residents and their families is a privilege and a joy for us each and every day. It is extremely rewarding to know you both felt very supported and that your wife has settled in so well. Thank you again for sharing your experience with us and for writing such a heartwarming review. I look forward to sharing it with the team.


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Review from Malcolm L (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Manor Grange for 8 months and has Dementia and Alzheimer's. The staff really make you feel welcome and this is emphasised in the care and variety of activities provided. Nothing is perfect in this world and the staff are always willing to take suggestions onboard to make things better.
The management team are key to this and all the staff are always willing to chat, and provide updates.
The care home is always a friendly place with staff being attentive to the residents with a well-organised 7-day-a-week activities program to provide not only stimulation but also fun! Providing opportunities for residents to help with day-to-day tasks around the home is also a very welcome feature.
Thank you all!

Reply from Lesley Stewart, Manager at Manor Grange Care Home

What a lovely review. Thank you so much for taking the time to provide us with this fantastic feedback. It is indeed important for us all to work together to ensure we focus on each resident's history, strengths, hopes and ambitions. The activity programme certainly is fun and it is just lovely to see families join in with their loved ones. I am glad you feel you can approach anyone and that your feedback is listened to, this is certainly something we strive to achieve. Thank you again for your lovely review, I look forward to sharing it with the whole team.


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Review from Alison S (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with how Mum has settled into Manor Grange Care Home. Staff have been so supportive to both family and Mum. The atmosphere within the home is both relaxed and caring. Staff are always on hand to deal with Mum's needs and work well to her strengths and weaknesses. All staff are kind to the
residents, a calm and organised operation is in place - very reassuring.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

On behalf of team Manor Grange, thank you so much for your very kind and positive review and for recognising the commitment and dedication of all the team. Recognising and celebrating individuality is key to ensuring, every day is meaningful for all residents living at Manor Grange. We are delighted your mum has settled in so well and you are happy with the care and support your mum receives. I look forward to sharing your comments with the team.


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Review from Anne G (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived on Thursday the 13th of April, Mum was in the lounge enjoying the exercise class and singing along. She looks fabulous. Skin is so good now. The staff are always happy to chat and let me know what has been happening. So happy my mum is in Manor Grange Care Home. Two years of good care and Mum
is in good health and we know she is happy and settled.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

A sincere thank you for taking time to share your experience and for writing such a lovely review. The whole team are committed in providing the highest standards of care and we are delighted our dedication and commitment is recognised in your review. It is incredibly rewarding to know your mum is settled here, it is lovely to hear her singing throughout the day, she brings a smile to many. Thank you once again, I look forward to sharing your review with everyone.


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Review from Linda G (Wife of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled well into the home. I am very happy with his care and well-being. The activities that he joins in with, he enjoys very much.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you so much for taking the time to share your experience with us. We are all delighted your husband has settled in well and that you are happy with our care and support. The team are extremely dedicated and committed and I am very happy you acknowledge this in your review. I look forward to sharing your lovely and thoughtful comments with them all.


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Review from M B (Wife of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only experienced this care home, and find the home excellent.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you so much for your very kind words and for taking the time to share your experience with us. The team are all dedicated and committed to filling every day with happiness and ensuring all residents feel valued, so thank you for recognising this in your review. I look forward to sharing your comments with the team.


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Review from Susan P (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and settled in Manor Grange. This is very reassuring for us as a family. She fully participates in all the activities and we also like to take her out for walks and meals. The staff are all very supportive to mum and take the time to go that 'extra mile'. They are reassuring to her
concerns if she is feeling a bit anxious. Great to see her so settled.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

On behalf of the whole team, thank you for taking the time to write and share your experience with us. Each person we care for is unique and we feel very privileged in supporting residents and ensuring every moment counts. Those we support also enrich our lives and enhance our knowledge to assure we continually develop the care and support we provide. I will share your very kind review with the team, I know it will be greatly appreciated.


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Review from Heather G (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been recently very ill within Manor Grange and since then the care home team have excelled themselves at providing care and attention over and above what would be expected. Even providing entertainment within her room to help rehabilitate her. The team show so much care and love to my mum,
from the hairdresser, laundry team, entertainment team and nursing staff. Thank you so much.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you Heather, for taking the time to share your thoughts with us, it really is deeply appreciated. It is lovely to see your mum joining in again and spending time with her group of friends. Thank you also for recognising the dedication and commitment of the whole team, I look forward to sharing your lovely comments with them.


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Review from M H (Wife of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my husband to Manor Grange from another care home. He settled immediately into his new routine quickly and is now content and showing a marked improvement in his health. He seems happier and less anxious due to the consistent caring and professional assistance provided by the nurses and carers.
The happy atmosphere provided by all the staff, and the activities team makes Manor Grange a happy place. The management team are very visible and happy to help. I know he is now being well cared for.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you for your kind words and for sharing your experience with us. We are thrilled your husband has settled in so well and that you are happy with the care and support he receives. The whole team, really do work hard to create a happy and positive environment to ensure all residents feel valued and fulfilled. It is important to us, you also feel supported, so thank you for your very positive feedback, I will ensure your lovely comments are shared with everyone. Thank you once again.


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Review from John G (Son of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Manor Grange for almost 2 years now and I've been nothing but impressed by the level of care and support she receives.
The staff are excellent and treat residents with the utmost level of respect and dignity.
Thank you!

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you John, for your positive comments and for taking time to share your experience with us. The whole team are dedicated in providing the best possible care and experience for all residents and making the home such a happy place for everyone. It is so rewarding to have the team's daily commitment and dedication recognised, I will share your comments with them all. Thank you again, from all the team at Manor Grange.


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Review from William R (Husband of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place to be in for those who need it.
Resident is happy with the care given.
Staff are always encouraging residents to join in activities.

Reply from Lesley Stewart, Manager at Manor Grange Care Home

Thank you so much for your kind words. We are very appreciative you have taken time to share your experience with us and are delighted your loved one is happy with the level of care we provide. The team are committed and dedicated to making life at Manor Grange as joyful and fulfilling as possible and I will ensure your kind thoughts are shared with the whole team. Thank you once again.


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Review from Lynda B (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the care provided so far to our mother. The staff are all so enthusiastic and friendly and the day to day activities are varied and interesting.

Reply from Billy Thomson, Manager at Manor Grange Care Home

What a lovely review, and many thanks for taking the time to write in. I am sorry that my reply is a little tardy, but I am really grateful. We strive, at all levels, to provide the level and quality of care which is reflective of our wonderful home. I will ensure that all the staff are aware of your kind words.


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Review from C R (Son of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's dementia came on quickly followed by Alzheimer’s. We kept him at home as long as we could but had to look for options. We looked at 3 homes but Manor Grange shone above the rest. From the minute we walked in the process was pleasant and easy. The manager talked through the process and spent time
on a tour, with no pressure whatsoever. Moving Dad in was difficult but made so much easier by the staff. Despite the challenges of COVID, they were friendly, courteous and treated him like a guest. Dad has now been a resident for 3 months - he is settled, well-fed, comfortable and above all, safe. We are also reassured he is in very good hands. The team are brilliant - I get regular calls updating me on his condition and I am always looked after when I phone up or pop in. Dad is in a much better place and is doing very well. His bedroom, the facilities, the atmosphere and the staff make this feel more like a hotel than a care home. We rest easy knowing he is very well cared for.

Reply from Billy Thomson, Manager at Manor Grange Care Home

Thank you for taking the time to write a review. I am always pleased when family members take the time to recognise the care and dedication of the staff team in our home. Your dad has settled well and I am glad we were able to help. Dad is attending social afternoons more regularly now and appears to be enjoying them. These get-togethers are both integral and essential in maintaining wellbeing and social contact especially while we have had been in lockdown. Again, many thanks and I will make sure that all the staff are aware of your review.


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Review from F R (Son of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Informative, friendly and supportive. Been very helpful since my dad arrived and supportive during lockdowns and periods where we couldn’t visit. All areas always nice and clean and staff helpful when arranging visits etc

Reply from Billy Thomson, Manager at Manor Grange Care Home

Thank you for taking the time to submit a review. I am proud of the efforts our team have made during lockdown periods to enable residents to keep in touch with their families and vice versa. It has certainly been a challenging time for all but hopefully, we are now seeing light at the end of the tunnel. We look forward to you visiting again soon.


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Review from Brian R (Son of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, my dad's looked much happier since he’s been accommodated here and we feel much happier knowing he is being taken good care of. Facilities are excellent, food is of a very good standard and the staff are genuinely caring.

Reply from Billy Thomson, Manager at Manor Grange Care Home

Thank you for taking the time to submit a review and for your kind words. Our team work hard to provide a high level of care, it's lovely to know that it's acknowledged and appreciated.


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Review from Gail M (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident since the beginning of the year and due to circumstances, it wasn't until October I was able to visit him. I was so impressed with the staff and facility. The staff are genuinely engaged with the residents and care deeply about their well being. The facility is lovely and
very well kept. My dad is being very well cared for and get lots of attention. Knowing he is getting such excellent care there makes not having him at home more bearable. Thank you to all of the staff. You do excellent work.

Reply from Michelle Reid, Regional Manager at Manor Grange Care Home

Thank you for your most generous review. The team at Manor Grange recognise how upsetting it can be to move home and pride themselves in making the move an enjoyable experience. It's important to make each experience as personal as possible. Getting to know your dad has been key and a privilege for all.


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Review from Steve S (Son-in-law of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a former care home mystery shopper, I can say with confidence this is the nicest home I have ever been in. In fact, it feels like my father-in-law's home. Great culture and clear genuine concern for the people you look after. Thank you is not enough. Our family are so grateful for your professional
but non-clinical care. A great team! The only suggestion I would have is a small fridge in each room.

Reply from Billy Thomson, Manager at Manor Grange Care Home

Many thanks for taking the time to complete this review. I was fortunate enough to bump into you during your visit and was delighted to feedback to the team your kind review. It has been a challenging experience for people living and working in care homes during the past 18 months, but to see the smiles all round when loved ones come in again, is worth all the hard work. Many thanks again.


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Review from M F (Wife of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, they are cheery and pleasant on the phone. I have not seen around the home yet just his room. But from what I have seen, it looks lovely. I am glad he is there.

Reply from Billy Thomson, Manager at Manor Grange Care Home

I am so glad that you recognise our staff in your kind review. We do our very best to make everyone's stay here as pleasant as possible and I am really hopeful that it wont be long until you can visit freely indoors and see all the wonderful things that go on.


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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Manor Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Manor Grange Care Home is calculated as follows: ( (276 Excellents x 5) + (45 Goods x 4) ) ÷ 321 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manor Grange Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Meet the Team (7)

Gordon

Gordon Philp

Job Title: Home Manager

Joined: 2024

Gordon has worked as a Care Home manager for 15 years in Edinburgh and is keen to provide the highest standards of care possible for the home residents.


He is passionate about creating a culture of positivity and warmth within the home.


He is married, has 4 boys and lives in Dunfermline.


Louise

Louise Ross

Job Title: Clinical Lead

Joined: 2021

I chose a career in nursing in care for the elderly as I am very passionate about advocating for those living with dementia. I am very new to Manor Grange but hope to bring my skills and knowledge to the team. In my previous post as a Charge Nurse, I won Nurse of the Year for the whole of the UK in 2016. I have extensive knowledge of dementia and strive to make every day a good day for our Residents here at Manor Grange ensuring that their choices are respected at all times.


Carolanne

Carolanne Rankin

Job Title: Night Nurse Manager

Joined: 2010

I trained as a General Nurse but found my passion was in caring for the elderly focusing on dementia care. I have done a lot of research into this area in the last 20 years and have worked in the Scottish Borders as well as Edinburgh. I enjoy being part of the team here at Manor Grange and I enjoy my role as Charge Nurse immensely. I feel we are a great time and give the highest level of care to each of our Residents.


Elizabeth

Elizabeth Whigham

Job Title: Head Housekeeper

Joined: 2002

I have worked in the care sector for 20 years, I started off as a Carer at TOR nursing home and then moved to the Laundry, when TOR closed I moved to Manor Grange along with the residents. While working at Manor Grange I was promoted to Head Housekeeper, my job role consists of leading the housekeeping team and ensuring that our high standards of cleanliness are maintained within both cleaning and laundry. I also liaise with Residents & Relatives to help identify and resolve any problems which may occur.


Maureen

Maureen Cameron

Job Title: Activity Co-Ordinator

Joined: 2017

I have extensive experience working in both Domiciliary Care and Residential Care as a Senior Care Assistant as well as an Activity Coordinator and I hold my SVQ Level 3 in Social Care for Adults. My role which I adore is very diverse and as well as planning daily activities I also organise many special events throughout the year and always am “cooking up” some new ideas. I enjoy building strong relationships with both Residents and Relatives. I lead a small but growing team of Activities staff who are all dedicated to bringing joy to our Residents. I can honestly say that Manor Grange is the best place I have worked in, we are a big family and this is “Home” and not “A Home”.


Sophie

Sophie Mansbridge

Job Title: Receptionist

Joined: 2024

To complete


Teri

Teri Anderson

Job Title: Accounts administrator

Joined: 2020

To complete...