Oulton Manor

3 Wakefield Road, Oulton, Leeds LS26 8EL
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9.9 93 Reviews
  • Oulton Manor, Leeds
Oulton Manor is a purpose-built modern care home and is operated by Anchor. The home provides quality care and luxurious facilities within a comfortable and relaxing environment. Oulton Manor welcomes new residents, both on a permanent basis and for shorter stays.

The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide personally tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a bar area.

Oulton Manor provides residential dementia care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. It works with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Anchor prides itself on dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Oulton Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Owens (Manager)
  • Admission Criteria
    • Please contact Oulton Manor directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Number of floors: 2

Funding & Fees Guide for Oulton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • Our team at Oulton Manor will be happy to provide more information regarding our fees and what is included.


  • (these prices are only a guideline, please contact Oulton Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Oulton Manor as part of daily care home life.


  • Parking

  • There is on site parking, including disabled spaces.


Oulton Manor Reviews (93)

Total of 93, showing 1-20
9.9

Oulton Manor has a Review Score of 9.9 (9.943) out of 10, based on 38 reviews in the last 2 years. Over all time Oulton Manor has 93 reviews.

Overall Experience

  • 79
  • 12
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93
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38
55

Review from Neil V (Relative of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oulton Manor is smart, modern, comfortable and spotless. The staff without exception are nice, very caring and generous with their time. The atmosphere is cheerful, calm and friendly. The restaurants serve great food and residents enjoy the company of each other and staff at meal times. We have been
lucky to find it.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for taking the time to leave us a review as feedback is very important to us here at Oulton Manor. It is our priority here to provide tailored high-quality care within a comfortable and homely environment, so we are very pleased to see you have rated Overall Experience as Excellent. Your kind words will be passed on to the team. Thank you!


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Review from A S (Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after and felt safe.

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Review from Hazel H (Daughter of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used this home once before in an emergency and they were brilliant. It was a no-brainer for him to come in again to give my mum respite. The staff are friendly and attentive and extremely helpful. The home itself is large and quite plush, like a hotel. I couldn't be more pleased and know that
my dad is in safe hands.

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Review from Julie P (Daughter of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at many homes it was such a relief to find Oulton Manor! The staff really care, they are approachable and want to get things right for my dad. There are activities morning and afternoon and it is great to see that residents are not just left sitting in front of the television in communal
areas, as was the case in other homes!

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Review from Kathryn H (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Plenty of caring staff, who looked after Dad so well. Dad was poorly a couple of times and they were quick to notify the doctor and get him treated very quickly. I cannot recommend this care home enough and would not hesitate to place Dad here again in the future.

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Review from Ruth R (Daughter of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident in Oulton Manor for 8 months because his worsening dementia meant he couldn’t stay alone at his home.
The place is beautiful and the care exceptional. All the staff are welcoming and friendly and his care in Rockinham is personalised and supportive. The staff have gone
out of their way to look after him and keep me informed and he couldn’t be in a better place in the circumstances.
I would have no hesitation recommending this place.

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Review from Alison H (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been very pleasant and helpful sorting out the care for my dad. He seemed to be really well looked after and his needs have been met.

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Review from Y E (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum called 'Chester' (the unit) her home. A home that was full of compassion, empathy, and understanding. Amazing team of individuals. Thank you.

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Review from S H (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can relax and know that my dad is safe and well looked after at Oulton Manor. The staff are all lovely and caring and the facilities are clean and modern. I'm very happy with the level of care he's receiving.

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Review from L E (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my Mum was only in Oulton Manor (Chestos) for what turned out to be a short period of time the care, empathy and compassion of all the staff was truly amazing, nothing was too much trouble. We as a family will never forget our experience here. Mom called it "her house" and was so happy there.
Well done everyone on "Chestos".

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Review from L E (Granddaughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Grandmother received at Oulton Manor was beyond exceptional. The staff have been the most caring, supportive, and compassionate people to my Grandmother and her family in such a difficult time. I've always worried about leaving a family member in the hands of someone else to care for but
I never had a single worry when she was here. I didn't know a care home like this existed, this home should be proud of everything they do.

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Review from A C (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has had poor health for 9 months. We had to make the difficult decision to put her into the care system, which was a scary thought. 9 weeks at Oulton Manor has been the best experience for our Mum. We are eternally grateful for all the care, dignity, and respect shown not only to her but
to her family. Thank you so much!

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Review from K E (Granddaughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, compassion, and support given to Nan during her time at Oulton Manor have been outstanding. Nan had an amazing time and had lots of fun. Maintained as much independence as she could during her time. On her final journey, the staff were so caring and treated her like family. I would not hesitate
to recommend Oulton Manor to anyone. Thank you for your care and support.

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Review from D B (Sister of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late sister resided at Oulton Manor care home prior to her passing. We were comforted by the amazing care and genuine affection shown by all staff both to my sister and us her family. The residence itself is thoughtfully designed and decorated to a very high standard and all facilities were brilliant.
Add to this the varied and frequent activities provided for residents and this care home is in my opinion fully worth all stars. Thank you to all at Oulton Manor who supported my sister so well whilst she was there.

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Review from Julie H (Daughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oulton Manor is an exceptional setting. The environment is beautiful and immaculately clean. The quality of care is outstanding. All of the staff seem to genuinely care about the residents and go above and beyond to support. This includes dressing, hair and makeup for my mum to attend a party and taking
time after a shift to sort out my dad's IT disasters. The enrichment programme is amazing with the entertainment manager constantly coming up with lovely ideas for activities and themed events to bring a 'normality' e.g. bonfire night, Christmas, Valentine's etc. The management team are 100% behind residents and supportive of the whole family.

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Review from F D (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Oulton Manor from November 2022 until he recently passed away. The care he received from day one until his last day was second to none. Throughout his time on his floor, he was so well cared for and helped to settle in at the beginning and then at the end he was looked after with such
love, support and dignity. I was also supported throughout.
I'll never forget all the staff there, so kind, helpful, thoughtful, whilst being professional every day.

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Review from G P (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial visit when we were enquiring about facilities and availability, the staff could not have been more helpful. Nothing was too much trouble, and the time that was spent showing us around, answering our queries and reassuring us about this next step in our mother's care was truly noteworthy.
Since our mum took up residency, she has really blossomed. She is eating well (loves the food), is putting on much-needed weight, has great relationships with the staff and is gradually returning to her former self as an outgoing, funny, intelligent and interesting woman. I can't thank your team enough for enabling this transformation.

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Review from L C (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum seems to have settled in well. All of the staff I have met have been so lovely, very warm and welcoming and have so much patience and time for the residents. Really happy that Mum has chosen Oulton Manor, and she has improved so much both mentally and physically since she arrived.

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Review from Andrea E (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum arrived at Oulton Manor, we have seen an incredible improvement in both her health and social responsiveness. The staff are so friendly and helpful. Nothing seems to be too much trouble for them, not just with Mum but with the family as well.

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Review from Jaqui P (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic, homely place, with kind, caring, lovely staff. I cannot fault anything.
The massive improvement I have seen in my mum since being here is lovely to see. She loves the food and has now regained her lost appetite.
Certainly, know where I want to go when the time comes.
Special
mention to one gentleman.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Oulton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Oulton Manor is calculated as follows: ( (430 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 454 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oulton Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Oulton Manor directly for more details.


Awards / Recognitions (10)

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Meet the Team (5)

Lisa

Lisa Owens

Job Title: Manager

Joined: 2022

Hi, my name is Lisa and I have worked for Anchor for 15 years but have worked in the health and social care sector for 25 years.


Before becoming the manager at Oulton Manor in December 2022, I worked at Millfield care home in Manchester. During the 14 years I was there, I progressed from team leader to home manager and lead the home successfully for 4 years.


I am very passionate about elderly care and believe everybody deserves quality living. Outside of work, I enjoy spending time hiking, wild swimming and travelling.


I am really looking forward to steering our home forward to achieve its best potential and delivering excellent care to all those who choose to live at Oulton Manor.


Sheridan

Sheridan Beckett

Job Title: Home Administrator

Joined: 2018

I have been an administrator in the care industry for over ten years and have 25 years experience in total in the sector. Oulton Manor is like my second family, I have worked here since September 2018. I am extremely passionate about supporting people living in a residential setting and have a personal interest in Dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working I love going on long walks, I enjoy reading and when I really want to let my hair down I love a good dance and sing-song!


Nicola

Nicola Wood

Job Title: Deputy Manager

Joined: 2018

I have worked at Oulton Manor since June 2018. In November 2024 I was appointed as a Deputy Manager working alongside the Home Manager to ensure safe, well-led, effective and responsive care and compliance throughout the home. Caring is a vocation for me and cannot imagine doing anything else. When I am not at work I love spending time with my family; I have two granddaughters whom I adore. To relax I enjoy shopping and holidays abroad.


Susie

Susie Dodd

Job Title: Activities Coordinator

Joined: 2025

Hello I’m Susie, I joined Oulton Manor in January 2025. I am trained in complementary therapies and have had my own business for several years. I’ve always connected really well with the older generation and am passionate about people living well. When I am not working I enjoy spending time with my son and husband; we are a very musical family and go to lots of gigs together.


Martin

Martin Armstrong

Job Title: Hospitality Manager

Joined: 2016

I've worked in the care sector for over 16 years and have been an employee at Oulton Manor for nearly 9 years. I started out as a care assistant working my way to team leader and I am now the hospitality manager. The thing I enjoy the most is spending time with the residents and their relatives. I've even been labelled as "the best bar man in the world" by one of the wonderful people who live here.


Outside of work I enjoy travelling and going to the gym. I am an avid Everton supporter and recently slept out at Goodison Park to raise money and awareness of the homeless.


Frequently Asked Questions about Oulton Manor

What types of Care is Oulton Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oulton Manor provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Oulton Manor have?

There are 77 Single Rooms.

What are the Facilities & Services at Oulton Manor?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oulton Manor to the centre of Leeds?

5.3 mile(s) as the crow flies, distance by road may be significantly further.