Oulton Manor

3 Wakefield Road, Oulton, Leeds LS26 8EL
Submit a Review
9.9 93 Reviews
  • Oulton Manor, Leeds
Oulton Manor is a purpose-built modern care home and is operated by Anchor. The home provides quality care and luxurious facilities within a comfortable and relaxing environment. Oulton Manor welcomes new residents, both on a permanent basis and for shorter stays.

The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide personally tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a bar area.

Oulton Manor provides residential dementia care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. It works with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Anchor prides itself on dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Show Oulton Manor on the Map

Care Provided by Oulton Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Owens (Manager)
  • Admission Criteria
    • Please contact Oulton Manor directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Number of floors: 2

Funding & Fees Guide for Oulton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • Our team at Oulton Manor will be happy to provide more information regarding our fees and what is included.


  • (these prices are only a guideline, please contact Oulton Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Oulton Manor as part of daily care home life.


  • Parking

  • There is on site parking, including disabled spaces.


Oulton Manor Reviews (93)

Total of 93, showing 21-40
9.9

Oulton Manor has a Review Score of 9.9 (9.943) out of 10, based on 38 reviews in the last 2 years. Over all time Oulton Manor has 93 reviews.

Overall Experience

  • 79
  • 12
  • 0
  • 1
  • 1

Date Published

93
2
15
38
55

Review from K H (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good home. One member of staff came to our home, very professional, good mannered and made us feel very comfortable with what he told us about the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debi T (Friend of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend in the Oulton Manor Care Home. I have known her for many years, and I came to support her and pray for her. The home itself is beautiful, and I'm very confident that she is being looked after properly. It is very hard to see my beautiful, dear friend deteriorating, but I am happy
that she is being cared for. Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Daughter-in-law of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home from start to finish. One member of staff came to our home to assess Mum, he was very professional and took in all her needs so that when she came to Oulton Manor she had everything waiting for her when she arrived. The home is lovely, all the staff can't do enough for her and are very
welcome when you visit. I am pleased to say it is a lovely place for her to live in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R S (Son of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A member of staff from Oulton Manor came to assess my mum, very professional and has a nice and caring manner. All staff are kind and caring. Loads going on for the residents, games, quizzes etc. Lovely meals and nice rooms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very well cared for by staff who were friendly, kind and caring, this includes admin, care and ancillary staff.
The environment was comfortable, clean and furnished like a five-star hotel.
Nothing was too much trouble and staff easily adapted their care to meet her changing needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited several care homes and found Oulton Manor in a different League from all the others. All the staff are caring and really do go above and beyond. Any problems they get in touch straight away. My mind is at ease knowing my father is being cared for properly and professionally. The care home
is really lovely, and the food is great. Nothing seems to be too much trouble. But it's the staff that make it what it is. Ten out of ten.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick T (Son of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Oulton Manor earlier this year following a stay in hospital and then some respite care at another home.
He wasn't happy there so my brother and sister-in-law searched for somewhere else and found Oulton Manor. First impressions were very good, and so the decision was taken to move Dad
there.
I live in Hampshire so I can't visit as often as my brother, but I have to say I am extremely impressed by the standard of care Dad receives and the quality of the place as a whole.
I can't fault the staff at all. They are so welcoming and caring and nothing is too much trouble.
Dad is now in a safe and happy environment and he is very content to be there and we all know that he is getting the care that he needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andy R (Son of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the quality of care provided to my mum, who moved into Oulton Manor earlier this year.
Staff are kind and friendly towards residents and staff alike. There is a great broad-ranging activity programme which includes inter-generational sessions. The home is very well maintained
and the housekeeping service is good. I also understand that the food is good with a wide range of choices.
Where there have been minor issues, these have been responded to well by staff and the management team.
Although the fees are not cheap, the facilities are very good there appears to be a good level of staff available at all times, a good number of whom are very experienced and, by and large, appear very committed and happy in their work.
Overall, I am very happy with the standard of care provided to my mum at Oulton Manor
And am grateful to the staff team for making her feel safe and well cared for in her new home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has stayed at Oulton Manor for respite on numerous occasions, and he has always enjoyed his stay. We have used other care providers in the past, but Dad has definitely been most comfortable at Oulton Manor and has been the only one he doesn’t mind going back to. The staff are all so lovely, and
I know Dad is safe and well looked after. As my dad has dementia, it is lovely that he remembers some of the staff members, so I know they must have left a positive memorable impression on him. Oulton Manor has been brilliant at stepping in at the last minute when I have had to arrange emergency respite. I can’t thank them enough and do not hesitate to recommend them and use them in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip B (Son of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the two years of my mother being a resident, the staff have responded promptly to needs, whilst allowing my mother to be as independent as is safe.
Whenever there has been any health issue the response has been caring and efficient, with the family kept updated promptly.
Some of the questions are
difficult to answer since no direct experience i.e food and drink.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mavid E (Respite Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Oulton Manor was very pleasant.
I enjoyed my stay and have already booked to revisit in September.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Niece of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a regular visitor, I am always greeted with a smile and friendly chat. The surroundings are very relaxed and welcoming. My aunt has received the best attention and care, to help her settle and transition from living in her own home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed in Oulton Manor in June this year for respite care. The staff were amazing and so caring. The activities were well thought out and stimulating. She really enjoyed the food and variety. The Manor was spotlessly clean with good facilities, and both I and my sister had the peace of mind that
she would be well cared for while we had the break we needed to recharge. I would highly recommend this care home to anyone wanting the best care for their family member.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased that you are happy with the care your mum received whilst here at Oulton Manor. We appreciate your kind comments regarding our team, activities and variety of food choices. We’re pleased you chose Oulton Manor for your mum’s respite. If your mum should stay at Oulton Manor again, we’ll look forward to welcoming her back. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Oulton Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane J (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean dining room/Calverley lounge. Dad like to come in and have coffee made by one gentleman who is always pleasant and can't do enough for you. Also, make the best lattes in Leeds.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased that you are happy with the facilities at Oulton Manor. We appreciate your kind comments regarding our team and the coffee that your dad enjoys – it’s lovely to hear, and we’ll be sure to pass on these comments to the team. We are very pleased that your dad is happy living at Oulton Manor. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Oulton Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Natasha J (Granddaughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very welcoming when we visit.
One gentleman makes a lovely Irish coffee and is always happy to serve us with a smile.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased to know that you always receive a warm welcome at Oulton Manor. We appreciate your kind comments regarding our team and the coffee – it’s lovely to hear, and we’ll be sure to pass on these comments to the team. We are very pleased that your grandad is happily living at Oulton Manor. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Oulton Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F S (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care my mum is/as received is absolutely amazing. All the staff are truly kind, caring and extremely helpful. This is a great relief to both myself, my family and Mum, knowing she is at Oulton Manor has made a huge difference mentally and physically to us all. Just not having that worry
is much appreciated. Thank you to all the staff members here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola B (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, support, safety and everything have been outstanding. Every member of staff has been nothing more than caring, polite, happy, friendly and there for my mum every hour of the day. I thank each and every one of you for all you have done to keep Mum happy and healthy for the three months she
has been here in respite. Until I secured her a place in a care home in Northern Irelands, near to my home. Mum had a beautiful room and good food and attend, eg all events the home offered. Mum enjoyed them all. Thank you to everyone. Just need to mention fees in England are 50% higher than in Northern Ireland, so had to make down value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison S (Daughter of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, who is 91, recently stayed at Oulton Manor for three weeks of respite care.
She has mobility issues but mentally is good for her age.
The care home is very well maintained inside and out and beautifully furnished.
Her room was spacious, modern and kept very clean. She really liked the French
doors as she could see people coming and going.
Some days Mum was overwhelmed by her new surroundings, but the staff were all very caring and reassuring.
Even though Mum wasn’t there long, they really took the trouble to get to know her.
She was encouraged to join in the varied activities and socialise, which she did most days.
She was reluctant to ring her buzzer, but staff continually encouraged her to do this.
Mum enjoyed most of the food.
I miss visiting as I was made so welcome, and Mum says she will return if she needs to in the future.
Thank you to all the wonderful, hard-working staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K N (Niece of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is beautiful, staff are extremely hard-working and caring.
My biggest problem is the food. Both quality and quantity are very poor.
Given the cost of staying at Oulton Manor, it is shameful the food is so bad. This needs addressing and I will observe if any change is made.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased that you are happy with many areas of the care your aunt receives at Oulton Manor. We do have an open-door policy and welcome residents and families to voice their concerns directly to ensure we meet their expectations. We hold a monthly food committee that is advertised in the newsletter and on the activity boards that families are welcome to join. We also have dining room experience communication books for residents to share their views on the meals served at the time, which are reviewed regularly by our chef manager and hospitality manager. Unfortunately, at times, there may be food served that is not to everyone’s taste, but we can discuss this individually with each customer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maria D (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking around several care homes in the Leeds area and feeling quite deflated, we visited Oulton Manor. The first impression was warm and welcoming. We were shown round and no one insisted on filing in forms, instead my mum was treated with care and consideration for what she wanted. We felt
valued and listened to. My mum came away feeling wanted and excited about moving on. The past month has been wonderful for her and the care and consideration to making her feel at home, rather than in a home has been fantastic. As a family we are very grateful to all the staff at Oulton Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.943)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Oulton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Oulton Manor is calculated as follows: ( (430 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 454 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oulton Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Oulton Manor directly for more details.


Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Lisa

Lisa Owens

Job Title: Manager

Joined: 2022

Hi, my name is Lisa and I have worked for Anchor for 15 years but have worked in the health and social care sector for 25 years.


Before becoming the manager at Oulton Manor in December 2022, I worked at Millfield care home in Manchester. During the 14 years I was there, I progressed from team leader to home manager and lead the home successfully for 4 years.


I am very passionate about elderly care and believe everybody deserves quality living. Outside of work, I enjoy spending time hiking, wild swimming and travelling.


I am really looking forward to steering our home forward to achieve its best potential and delivering excellent care to all those who choose to live at Oulton Manor.


Sheridan

Sheridan Beckett

Job Title: Home Administrator

Joined: 2018

I have been an administrator in the care industry for over ten years and have 25 years experience in total in the sector. Oulton Manor is like my second family, I have worked here since September 2018. I am extremely passionate about supporting people living in a residential setting and have a personal interest in Dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working I love going on long walks, I enjoy reading and when I really want to let my hair down I love a good dance and sing-song!


Nicola

Nicola Wood

Job Title: Deputy Manager

Joined: 2018

I have worked at Oulton Manor since June 2018. In November 2024 I was appointed as a Deputy Manager working alongside the Home Manager to ensure safe, well-led, effective and responsive care and compliance throughout the home. Caring is a vocation for me and cannot imagine doing anything else. When I am not at work I love spending time with my family; I have two granddaughters whom I adore. To relax I enjoy shopping and holidays abroad.


Susie

Susie Dodd

Job Title: Activities Coordinator

Joined: 2025

Hello I’m Susie, I joined Oulton Manor in January 2025. I am trained in complementary therapies and have had my own business for several years. I’ve always connected really well with the older generation and am passionate about people living well. When I am not working I enjoy spending time with my son and husband; we are a very musical family and go to lots of gigs together.


Martin

Martin Armstrong

Job Title: Hospitality Manager

Joined: 2016

I've worked in the care sector for over 16 years and have been an employee at Oulton Manor for nearly 9 years. I started out as a care assistant working my way to team leader and I am now the hospitality manager. The thing I enjoy the most is spending time with the residents and their relatives. I've even been labelled as "the best bar man in the world" by one of the wonderful people who live here.


Outside of work I enjoy travelling and going to the gym. I am an avid Everton supporter and recently slept out at Goodison Park to raise money and awareness of the homeless.