Oulton Manor

3 Wakefield Road, Oulton, Leeds LS26 8EL
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9.9 93 Reviews
  • Oulton Manor, Leeds
Oulton Manor is a purpose-built modern care home and is operated by Anchor. The home provides quality care and luxurious facilities within a comfortable and relaxing environment. Oulton Manor welcomes new residents, both on a permanent basis and for shorter stays.

The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide personally tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a bar area.

Oulton Manor provides residential dementia care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. It works with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Anchor prides itself on dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Oulton Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Owens (Manager)
  • Admission Criteria
    • Please contact Oulton Manor directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Number of floors: 2

Funding & Fees Guide for Oulton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • Our team at Oulton Manor will be happy to provide more information regarding our fees and what is included.


  • (these prices are only a guideline, please contact Oulton Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Oulton Manor as part of daily care home life.


  • Parking

  • There is on site parking, including disabled spaces.


Oulton Manor Reviews (93)

Total of 93, showing 81-93
9.9

Oulton Manor has a Review Score of 9.9 (9.943) out of 10, based on 38 reviews in the last 2 years. Over all time Oulton Manor has 93 reviews.

Overall Experience

  • 79
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Date Published

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Review from Graham N (Son of Resident) published on 18 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Oulton Manor which is a modern, clean and friendly caring environment. I have two relatives currently residing at the home and both are kept safe and are well looked after. Staff are kind and very friendly from the Manager to the cleaning staff and they are sensitive to
the individual care needs of my relatives. There is a wide variety of activities available and staff seek to flex activities to suit individual needs. The Home is always looking to put on different events for relatives and residents and takes residents on trips outside the Home. The Home seeks to collect residents and relatives views and staff are open to listening to views about how they can improve what services are provided. Residents are consulted about food menus and they can cater for different tastes. Not everything is perfect, but the great thing is that Management and staff want you to work openly with them to make sure that care is consistently delivered to a high standard.

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Review from Peter S (Regular Volunteer) published on 17 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a member of the community involved in dementia support and awareness, I have found Oulton Manor to be very aware of the needs of those affected by dementia, including very important support for the family members. Oulton Manor is a very inviting home from the moment you enter. The staff are the most
important in any care facility, and the staff at Oulton are very professional, courteous and polite. When speaking to residents and family, the comments are always very positive, management are always available with an open door policy to ensure the smooth running of Oulton Manor. Everyone goes beyond the usual expectation of support staff, the personal involvement gives so much respect and dignity to each and every resident together with the family environment felt by everyone. I have been involved with Oulton Manor since it was opened, and have nothing but praise for the staff, and their ongoing commitment to provide the best care they can.

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Review from Kim B (Son of Resident) published on 16 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home enough. From the moment that the deputy manager came to assess mum at our home in a desperate time of need during the Christmas holiday period, to the day she passed away, she could not have been looked after any better.


The manager leads a very committed and caring

team of professionals. I had zero cause for concern with the care mum received and felt part of the Oulton Manor family. Often hotel like care homes are judged by the nice environment but with Oulton Manor, you have both this and the very best of care. Nothing is ever too much trouble, you can relax knowing that your loved one is in good hands.


As a dementia unit, they fully understand the challenges and recognise everyone is an individual so should have personal care to suit their needs.


Going ABCD with staff like a certain care assistance, taking a real interest in mum and to a certain senior care assistant and the manager giving up part of their Saturday to bring mum to her granddaughter's wedding! This is a special home!


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Review from Liz S (Daughter of Resident) published on 19 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oulton, in my opinion, is the best there is. The home is beautiful and the staff are lovely.
Care is the best I’ve seen and my mum is very well looked after. Previously she wouldn’t join in activities or get involved but now she joins in with everything! She has a better social life than I do! She
is very happy and very content and I know she is safe and well looked after.
Fab team and fab managers. Wouldn’t want my mum anywhere else. Thank you for everything you do.

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Review from Christine (Daughter of Resident) published on 8 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just completed our first review of Dad's care. I can honestly say that it was one of the most traumatic experiences taking the decision to place our Dad in a Care home. Oulton Manor made the transition so much easier for Dad and us and continues to make us think that we did make the right choice.
The staff go above and beyond to ensure residents and family feel included in everything which is all we can ask.
We have also just moved my Father in law into Oulton Manor and again were impressed at how everyone made the process so easy for us all.
We really can’t thank you all enough.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at Oulton Manor

We understand just how difficult and emotional it can be for everyone involved when considering a move to a new home, and we're on hand to support clients and their families through this process. It's lovely to know that your father and now your father-in-law are enjoying life at Oulton Manor, thank you for sharing your review.


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Review from Wendy W (Daughter of Resident) published on 16 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oulton Manor cared for my mother in the final stages of a progressive terminal brain tumour. Their commitment to her care and the help and support they offered both mum and the family was exceptional. The staff go above and beyond and are 100% committed to the residents. There is always something
going on to entertain the residents whilst plenty of space for them to have privacy if desired.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at Oulton Manor

Thank you for sharing your experience of Oulton Manor, we really appreciate it. We are always available to spend time with our residents and their families and to provide as much support as needed when required.


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Review from Gina G (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oulton Manor is a lovely home and I'm so glad that my mum has been able to get a place here. The staff are incredible and work so hard to accommodate everyone's needs. I'm highly satisfied with the home and they care my mum receives.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

Thank you for sharing your thoughts on Oulton Manor, we are very pleased your mum is enjoying life there. It's always our aim to provide great individualised care in lovely surroundings for each of our residents.


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Review from Michelle W (Daughter of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The accommodation is very homely and safe. The staff are nice and make everyone feel at home. The manager is always available to help and runs the manor well. My mum feels very safe in Oulton Manor and sees it as her home now. It's a fantastic home and there are lots of activities with the residents,
the music company that come in is fantastic, plus lots more. I can't thank them enough. Keep up the good work.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

Thank you so much for this review of Oulton Manor. We aim to create a real home from home for each of our residents where they can enjoy life to the full, supported by our caring staff.


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Review from Elisabeth M (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find everything clean with lovely staff - a fantastic place.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

We always aim to provide the highest standard of individualised care for each of our residents. We are very pleased that the care and accommodation at Oulton Manor are meeting your expectations, thank you for sharing your experience.


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Review from Steve J (Son of Resident) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the home since January 2017. Not only is the home beautifully furnished and appointed, the staff are exceptional and the food is excellent. Settling in has been a challenge for Mum since losing Dad, but all the staff have gone out of their way to ensure that Mum is made to feel welcome,
cared for and comfortable.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

Thank you for taking time to write this review, we are very pleased that Oulton Manor is meeting your expectations. We find it helpful to get to know each resident and their life history before they move, so we can anticipate and respond to their particular needs as they settle in to their new home with us.


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Review from Maria J (Daughter-in-law of Resident) published on 15 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living abroad, we wanted to know mum with her dementia was getting the care/security, meals and dignity she deserved. From the first day I walked through the doors, I felt an amazing upbeat, caring atmosphere as result of the staff interaction with all the residents. At no time did I think of it has
an old people's home but walking into a beautifully presented 6-star facility with wonderful areas for mum to enjoy her days and share time with us and her fellow residents, watching movies, having a drink at the bar, chairobics, charades, homemade cake and tea or just relaxing in the quiet lounge. Meals have been great with the option to stay and enjoy together if booked ahead. Mum loves getting her hair and nails done on site too and its just charged to her account! Lastly, every time I call to speak to mum, the staff always know where she is and put me through to her. Just fantastic Oulton Manor! Hope they can maintain the oustanding staff here.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

We really value your feedback, thank you for writing this review. Lifestyle is an important part of our approach to care, and we encourage all our residents to be as independent as they want to be with the comfort of knowing our staff are always on hand to help if needed.


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Review from Linda F (Daughter of Resident) published on 13 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oulton Manor is an excellent care home and they take very good care of my mum.
My mum is a very private person and needs a lot of coaxing to mix with other residents, the staff are very good at helping with this. Also, she has become really close to some members of staff.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

Many thanks for writing this review. Our aim is always to provide the highest quality of individualised care for each of our residents, helping each person to feel comfortable and truly at home.


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Review from W M (Husband of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Oulton Manor dates from April 2016, when my wife with dementia entered until her death in October 2016. During that time she and I received the utmost care and compassion. We were always treated with respect and friendship from the manager, admin staff, care assistants, cooks, cleaners
and ground staff. An inspection by anyone can vouch for the high quality of all aspects of the home but only personal experience can vouch for the high quality and professionalism of the staff employed. I do that without reservation and can highly recommend Oulton Manor to anyone seeking care facilities.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at Oulton Manor

Thank you for taking time to write this review as we really value your views. We are very pleased that the care and service at Oulton Manor met your expectations. At Hadrian Healthcare we always aim to provide the highest standard of individual care for each of our residents and also to support their families whenever needed.


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Current Review Score: 9.9 (9.943)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Oulton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Oulton Manor is calculated as follows: ( (430 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 454 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oulton Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Oulton Manor directly for more details.


Awards / Recognitions (10)

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Meet the Team (5)

Lisa

Lisa Owens

Job Title: Manager

Joined: 2022

Hi, my name is Lisa and I have worked for Anchor for 15 years but have worked in the health and social care sector for 25 years.


Before becoming the manager at Oulton Manor in December 2022, I worked at Millfield care home in Manchester. During the 14 years I was there, I progressed from team leader to home manager and lead the home successfully for 4 years.


I am very passionate about elderly care and believe everybody deserves quality living. Outside of work, I enjoy spending time hiking, wild swimming and travelling.


I am really looking forward to steering our home forward to achieve its best potential and delivering excellent care to all those who choose to live at Oulton Manor.


Sheridan

Sheridan Beckett

Job Title: Home Administrator

Joined: 2018

I have been an administrator in the care industry for over ten years and have 25 years experience in total in the sector. Oulton Manor is like my second family, I have worked here since September 2018. I am extremely passionate about supporting people living in a residential setting and have a personal interest in Dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working I love going on long walks, I enjoy reading and when I really want to let my hair down I love a good dance and sing-song!


Nicola

Nicola Wood

Job Title: Deputy Manager

Joined: 2018

I have worked at Oulton Manor since June 2018. In November 2024 I was appointed as a Deputy Manager working alongside the Home Manager to ensure safe, well-led, effective and responsive care and compliance throughout the home. Caring is a vocation for me and cannot imagine doing anything else. When I am not at work I love spending time with my family; I have two granddaughters whom I adore. To relax I enjoy shopping and holidays abroad.


Susie

Susie Dodd

Job Title: Activities Coordinator

Joined: 2025

Hello I’m Susie, I joined Oulton Manor in January 2025. I am trained in complementary therapies and have had my own business for several years. I’ve always connected really well with the older generation and am passionate about people living well. When I am not working I enjoy spending time with my son and husband; we are a very musical family and go to lots of gigs together.


Martin

Martin Armstrong

Job Title: Hospitality Manager

Joined: 2016

I've worked in the care sector for over 16 years and have been an employee at Oulton Manor for nearly 9 years. I started out as a care assistant working my way to team leader and I am now the hospitality manager. The thing I enjoy the most is spending time with the residents and their relatives. I've even been labelled as "the best bar man in the world" by one of the wonderful people who live here.


Outside of work I enjoy travelling and going to the gym. I am an avid Everton supporter and recently slept out at Goodison Park to raise money and awareness of the homeless.