This Care Home is like no other and has a friendly atmosphere more like a real family home
David B (Son of Resident)
mum is safe, healthy and above all else, very happy so we are very happy that we chose Ty Llandaff
Sue B (Daughter of Resident)
Friendly, welcoming staff, comfortable, spacious care home, nice en-suite bedrooms
Cathy W (Daughter-in-law of Resident)
Respite stays are for a minimum of a 3 week stay
Parking is available on site at Ty Llandaff
Ty Llandaff Care Home has a Review Score of 9.9 (9.945) out of 10, based on 58 reviews in the last 2 years. Over all time Ty Llandaff Care Home has 119 reviews.
Review from A T (Resident) assisted by family/friend published on 7 March 2023
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Reply from Kath O'Dwyer, Manager at Ty Llandaff Care Home
What a beautiful review. We are so lucky to have you staying with us. What an absolutely wonderful statement to the care at Ty Llandaff. We look forward to enjoying our time with you too and you certainly give the home so much to smile about. Kindest wishes, Kath and the team at Ty Llandaff.
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Review from J W (Son of Resident) published on 28 February 2023
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Reply from Kath O'Dwyer, Manager at Ty Llandaff Care Home
Thank you for taking the time to write such a wonderful review where we make a difference daily in the lives of our beloved residents. It's always so heart-warming for the team to read such a lovely review. Kind regards, Kath and the team at Ty Llandaff.
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Review from Sue M (Daughter of Resident) published on 28 February 2023
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Reply from Kath O'Dwyer, Manager at Ty Llandaff Care Home
Such beautiful heartfelt comments, we are so very lucky at Ty Llandaff to get to spend time with your lovely mum and get to know you all as a family. It is such a privilege. I'm so glad you chose Ty Llandaff too. Thank you so much for the kind words. Best wishes, Kath and the team at Ty Llandaff.
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Review from Tracey W (Daughter of Resident) published on 28 February 2023
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Reply from Kath O'Dwyer, Manager at Ty Llandaff Care Home
What an absolute privilege to share the love of the Ty Llandaff family with your beautiful family and we are thoroughly enjoying getting to know you all and making a daily difference, Thank you so much for the heartfelt review, so very kind. Best wishes, Kath and the team at Ty Llandaff.
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Review from Kim L (Daughter of Resident) published on 16 February 2023
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Reply from Kath O'Dwyer, Manager at Ty Llandaff Care Home
What a humble privilege to share this special day with your beautiful parents. I am not sure who shed more tears. I am so pleased Mum and Dad had enjoyed their special day, we were so delighted when you shared the special date with us that we could make it memorable. We are excited for the 70th-anniversary celebration and so glad that we could create a beautiful memory for you all. Thank you for the heartfelt review. Kindest regards
Kath (Home Manager)
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Review from Lisa W (Daughter of Resident) published on 9 January 2023
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Reply from Kath O'Dwyer, Manager at Ty Llandaff Care Home
Thank you so very much for the heartfelt review, it was an absolute pleasure to welcome your beautiful family to enjoy some special time in the home. It's been such a pleasure getting to know you and welcoming you to the Ty Llandaff family. Kindest wishes.
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Review from Nia D (Daughter of Resident) published on 17 August 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
Thank you so much for your review. I am delighted to hear of your Mother's experience and how well she has settled into Ty Llandaff. The staff including all activities and housekeeping all work very hard to ensure people are well cared for. I will ensure this review is shared with the team as they really value feedback. Thank you again for taking the time out to review.
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Review from Sue B (Daughter of Resident) published on 11 August 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
Thank you so much for your review. I am delighted to hear that your mum is doing so well. I had the pleasure of meeting Mum again on my recent visit. I agree that staff have been extremely dedicated and extremely hard working to ensure people living at Ty Llandaff are cared for so well. I will of course share this feedback with the staff as they will be very pleased to hear about your experience. Again thank you for taking the time to leave a lovely review.
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Review from John G (Son of Resident) published on 18 July 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
Thank you for taking the time to give feedback. I am delighted to hear of how well your Mum is doing. I know the staff have worked very hard to ensure she is made comfortable. I will certainly ensure the staff receive the feedback given as I know they will be delighted to hear how happy you are with the care provided. We hope Mum continues to enjoy her stay at Ty Llandaff.
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Review from J A (Resident) assisted by family/friend published on 18 July 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
We are delighted you are enjoying your stay at Ty Llandaff and it is a real pleasure to have you with us. I really enjoyed our conversation last week and the feedback you gave me in relation to your stay. I will ensure the staff receive your feedback. I look forward to seeing more of you over the next couple of weeks.
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Review from Jan W (Daughter of Resident) published on 14 July 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
Thank you so much for such a beautiful review. I have seen first hand how well your Mum has settled into her new home. The staff really enjoy caring for your Mum. It has been so wonderful seeing your Mum doing activities and sharing experiences with other people in the home. I am very pleased to hear she will be staying with us. I will make sure the staff receive the feedback given. Really appreciated.
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Review from J H (Brother of Resident) published on 7 July 2022
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Reply from Kelly Walker, Regional Director / RI at Ty Llandaff Care Home
Thank you so much for your wonderful review. We are so pleased to hear that your sister is doing so well. As a family, you must be very relieved to see how well the staff care for your sister and we will ensure they receive the feedback. Really appreciated.
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Review from M R (Wife of Resident) published on 30 June 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
Thank you so much for your lovely review. We will ensure the staff receive the feedback. We appreciate you taking the time to submit and we thank you for choosing Ty Llandaff care to look after your loved one.
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Review from Tony T (Friend of Resident) published on 22 June 2022
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Reply from Kelly Walker, Regional Director at Ty Llandaff Care Home
Dear Tony, thank you so much for your lovely comments. We really appreciate hearing how well your friend has settled and are delighted to hear of the decision to stay. The staff really pride themselves on providing wonderful care to people living in Ty Llandaff. We will ensure they receive the feedback and I look forward to spending time with your friend on my next visit to Ty Llandaff. Once again thank you, Tony.
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Review from J A (Granddaughter of Resident) published on 29 April 2022
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Reply from Keyly Scott, Manager at Ty Llandaff Care Home
Thank you for taking the time to complete a review and we are sorry for the experience that your Grandad had at Ty Llandaff. We do take all comments seriously and have been working in partnership with our Regulatory Authority and Local Authorities and have made many positive changes at the home including the appointment of a new Home Manager. We would welcome the opportunity to discuss your concerns directly.
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Review from K G (Niece of Resident) published on 12 April 2022
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Reply from Keyly Scott, Manager at Ty Llandaff Care Home
Thank you for taking the time to leave a review. We are delighted to hear your kind words and we're glad that you and your family member are receiving the excellent service we strive to provide.
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Review from K W (Daughter of Resident) published on 28 March 2022
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Reply from Sian Lloyd, Receptionist at Ty Llandaff Care Home
Thank you for your recent review of Ty Llandaff Care Home. We loved having Mum stay with us and she will be sadly missed by all the staff at Ty Llandaff. Our thoughts are with you and your family at this time.
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Review from S C (Daughter of Resident) published on 22 March 2022
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Reply from Keyly Scott, Manager at Ty Llandaff Care Home
We would like to thank you for your lovely feedback and comments. Thank you from us all at Ty Llandaff.
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Review from Lynne B (Daughter of Resident) published on 11 March 2022
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Reply from Abigail Cotterell, Receptionist/activities co-ordinator at Ty Llandaff Care Home
From all the team at Ty Llandaff, we all wish you our deepest condolences and we will miss Mum very much. I will make sure the team see this review. Thank you so much for taking the time to write this review at such a hard time. We are so privileged that we were able to meet and help to make the transition easier for Mum and your family. Sending big hugs from all the team at Ty Llandaff.
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Review from C A (Granddaughter of Resident) published on 9 March 2022
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Reply from Abigail Cotterell, Receptionist at Ty Llandaff Care Home
Thank you for taking the time to complete a review and we are sorry for the experience that your Grandad had at Ty Llandaff. We do take all comments seriously and have been working in partnership with our Regulatory Authority and Local Authorities and have made many positive changes at the home including the appointment of a new Home Manager. We would welcome the opportunity to discuss your concerns directly.
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The Review Score of 9.9 (9.945) out of 10 for Ty Llandaff Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.945 for Ty Llandaff Care Home is calculated as follows: ( (640 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 676 Ratings = 4.945
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ty Llandaff Care Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 58 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 31 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful care home.
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Job Title: Home Manager
Joined: 2022
My Name is Kath O'Dwyer and I am the Home Manager at Ty Llandaff. Welcome to our carehome.co.uk profile.
I have worked in the care industry for over 30 years and have extensive experience across the sector. My career to date has been working with local authorities, charity and the private sector, in residential and Nursing Home settings, Day Services and Supported Living. It has been a privilege to care for our elderly and I have had the pleasure of a lifetime of stories and memories in my journey.
I strive for excellence, my door is always open, the values of the Care Concern Group and what I am committed to delivering, care of the highest standard, the basic principles of care I very much respect, and dignity is of the highest priority.
I am a very passionate carer, and endeavour to drive quality in the service for those in our care, with the combined support from staff, families, local authority commissioning teams, health care professionals and regulators.
Job Title: Responsible Individual
Joined: 2020
Kelly has been in the care sector for over 28 years. Kelly enjoys working with skilled staff to ensure people living in Ty Llandaff are cared for to the highest standard.
She started her career as a care assistant and worked her way through to management of various homes.
Kelly is the RI and is responsible for making sure staff have a safe place to work, relatives are satisfied with the care of their loved ones, but most importantly, the residents of Ty Llandaff have a safe and caring environment in which they can live and enjoy.
Job Title: Office Manager
Joined: 2022
Sue began working at Ty Llandaff at its opening in 2016. Sue has been our office manager since July 2022 but has previously worked as our senior carer, trainer, and receptionist. Her other experience compiles multiple roles within different departments in the NHS.
Sue is an avid reader of any genre except horror and loves to spend time with her four beautiful dogs. In her spare time, she enjoys going away with her partner in their caravan all around the country – her favourite places are Ceredigion and Cornwall.
Job Title: Head Chef
Joined: 2022
My name is James Newing, I have over twenty years of catering experience.
I trained at the Celtic Manor resort gaining my qualifications in NVQ 1,2,3 and 4. I worked my way up to the level of Sous chef during my time and helped cater for such events as the NATO summit and Ryder cup.
I took on my first head chef role for Brains working at the Ty Mawr in Lisvane for two years.
I left then to become a Catering Manager at St Joseph’s Hospital in Newport.
I then became Head chef of Pentwyn house care home in Marshfield until I became Head chef here at Ty Llandaff.
I’m very passionate about food and have taken on an allotment which I and my young children enjoy spending time at, it’s very important for me to teach them to respect food and know where it comes from and how it is grown.
I find my work at Ty Llandaff very rewarding and it’s a pleasure to provide healthy, nutritious meals for the residents.
Job Title: Head Of HouseKeeping
Joined: 2022
I am Kerhys and I have the proud job of heading up the housekeeping team at Ty Llandaff. I am passionate about my job and take great pride in the presentation of the home. I joined Ty Llandaff at the End of November 2022 and am enjoying being part of the amazing ty Llandaff Family
Job Title: RGN
Joined: 2022
Joseph Joined Ty Llandaff in 2022 as an oversees pre-registered Nurse, with the support of the team at Ty Llandaff, Joseph progressed in his role and successfully completed his OSCE exam and is proudly practising as a nurse in the home, Joseph is a valued member of the Team and has recently welcomed his family to Wales too.
Job Title: Nursing Assistant
Joined: 2017
Nicola Has worked at Ty Llandaff for 7 years, as one of the original staff members. Nicola is a hard-working dedicated staff member with a great sense of humour, Nicola is very organised, a great source of knowledge and a much-loved team member.
Job Title: Housekeeper/Laundry Assistant
Joined: 2018
Wendy has been working at Ty Llandaff since February 2018. She has pride in her job and ensures Ty Llandaff is kept clean and tidy. Wendy is making a move to the Laundry at Ty Llandaff in Feb 2023.