Ridley Manor

The Row, Lane End, High Wycombe HP14 3JS
Submit a Review
9.9 93 Reviews
  • Ridley Manor, High Wycombe
The team at Ridley Manor specialises in high-quality dementia, nursing and residential care for older people with permanent and respite options available.

This state-of-the-art care home features large, spacious en-suite rooms for all residents, with special touches that help to set them apart from other care homes. The excellent range of luxury facilities includes a hair and beauty salon, a welcoming café, a cinema room and beautifully landscaped sensory gardens.

The dedicated lifestyle team gets to know each resident to provide a tailored activities programme, including group and one-to-one activities, as well as outings to local areas of interest.

Show Ridley Manor on the Map

Care Provided by Ridley Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Estelle Adriaans (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ridley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,665
    • Self-Funded Residential Dementia Care from £1,785

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.

    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ridley Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking available on site


Ridley Manor Reviews (93)

Total of 93, showing 1-20
9.9

Ridley Manor has a Review Score of 9.9 (9.852) out of 10, based on 25 reviews in the last 2 years. Over all time Ridley Manor has 93 reviews.

Overall Experience

  • 83
  • 9
  • 1
  • 0
  • 0

Date Published

93
8
15
25
68

Review from Lloyd J (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Ridley Manor for a 2-month Respite period. The care and support all the staff provided for my mother over this period was excellent and provided my mother and the family assurances that my Mum would be cared for during a very challenging period. The staff went above and beyond to ensure
Mum was provided the tailored care and support she needed, which enabled Mum to thrive in the care home, getting involved in all of the activities that kept Mum active, engaged, social, and happy. It was a hard decision placing Mum in a care home, but I can honestly say it was the right one for everyone, thanks to the facilities and staff provided by Ridley Manor.

Reply from Hayley Devereaux, Home Manager at Ridley Manor

Thank you very much for taking the time to leave us a review about your experience.
We are so happy to hear that the assurances that we provided not only to your mum but to your family during a challenging period were excellent, it was a pleasure having your mum here to stay with us. All of us are unique and to hear that this was evident in the care that was tailored to support your mum with whatever she needed is truly wonderful. Your kind words and comment sating the team go above and beyond mean so very much to us all.
Thank you for your time.
Many thanks the Ridley Manor team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father went in for 1 month of respite care and left having had a very good experience. The staff were very caring and friendly and treated him with warmth and respect. It was a very positive experience for him.

Reply from Hayley Devereaux, Home Manager at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience.
We are glad that your father had a very good experience while staying at Ridley Manor for a respite. It is great to hear that the team was caring and friendly, treating him with warmth and respect, as he so very much deserves. We look forward to hopefully welcoming him back for another respite stay at a later date.
Thank you for your time.
Many thanks to the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ridley Manor for 6 months. The care, support, facilities, and communication is excellent. Last Sunday she became very unwell and confused. The care and kindness of the staff was fantastic. She had to go to hospital and we are pleased that she is back now.
The professionalism shown
by the staff keeping in contact with us and the hospital was exemplary.
Thank you.

Reply from Hayley Devereaux, Home Manager at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience.
Knowing that you feel that the care, support, facilities, and communication that both you as a family member and your mother receive is excellent, really makes all we do worthwhile to hear such wonderful comments. Communication really is key to ensure that we can build a good relationship and have open lines of communication to be able to provide the best possible care and support not only to the residents but their loved ones too
Thank you for your time.
Many thanks to the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Ridley Manor for a respite stay following a couple of falls at home. She was quite shaken up when she arrived but was so well looked after that she soon relaxed and settled in very well. The staff were unvaryingly kind and helpful and genuinely gave the impression that nothing was too much
trouble. Mum's stay at Ridley Manor ultimately lasted eight weeks and by the end of the period her condition had improved, this improvement being due, I am sure, to the care she received during her time there.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. We are very happy to hear that your mum, due to the support and care that she received was able to relax and settle in quite soon after her initial move to Ridley Manor, we hope that nothing is ever too much trouble and to hear that this was evident in your mother's care and that by the end of her respite stay her condition had improved, really is wonderful and a testament to the team. Thank you for your time. Many thanks The Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N L (Stepson of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved to Ridley Manor in 2022 and has been a resident ever since. He has always been treated very well, with sensitive care and professional consideration as his condition has deteriorated. I have been regularly updated on his general well-being, his happiness, and with reports on any
incidents. This is of particular importance as it is not possible to visit the home. The staff are all good at communicating quickly and with genuine kindness.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. Reading your kind words about the care your step-father has received since moving into the home in 2022 is lovely. At Ridley Manor family members play an extremely important role, so we can ensure that their loved one is being cared for exactly how they want to be looked after, communication and regular updates are vital in making sure this happens. Thank you for your time. Many thanks from the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard B (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed urgent respite care, and the manager at RM facilitated this within a few hours. Mum's experience at RM - over a 2-month stay - has been far beyond what we had hoped: the attention from all the staff, the quality of the food, the surroundings, and the evidently high standard of maintenance
were all huge positives, and during her stay, Mum has recovered from being a very poorly old lady to one who is much brighter and back to her normal self (actually, back to the normal self she was a year ago!). Mum made friends at RM, which was an obvious bonus, and the layout of the rooms (including the shared ones) clearly contributed to a good social experience, creating an atmosphere a very long way from my previously blinkered impression of what care would be like: closer to a well-run hotel, with caring staff always in evidence and with a good community spirit amongst the residents.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that we were able to facilitate an urgent respite care stay for your mother within a few hours of your request. We would like to thank you for your kind words about the team and the services we offer here at Ridley Manor, it is wonderful to see that your mother's stay has supported her recovery and she was able to make friends. It means so much to us when we receive such positive feedback so thank you for your time. Many thanks from all of us here at Ridley Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N W (Sister of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into Ridley Manor in September against her will! It was a very traumatic time but all the staff have shown us both only kindness, care, and compassion, and to me, she seems happier than she has been for a long while. Thank you.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. Although moving into care was not something that your sister initially wanted to do, we are glad to hear that the support from you and the team has been able to show that it can be a positive and happy experience. It is so wonderful to see her enjoying her new home and taking part in a variety of activities. We thank you for your kind words and for taking the time to provide us with a review. Many thanks from all of us here at Ridley Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Antoinette L (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Ridley Manor in August, after living with me for 28 years this was a heartbreaking decision to make.
However, I can truly say that 12 weeks later I can not believe how happy my father is, it has not been an easy transition for him or me but the love support, and kindness we have
received from everyone at the care home has been outstanding.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi Toni (Daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience. Moving in to care is a huge and sometimes very difficult decision, it is lovely to hear that your experience and the transition for your father although not easy, was made positive by the support, love and kindness you received by the outstanding team here at Ridley Manor. Thank you for your time, and many thanks from the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G B (Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident since the very day in 2022 when they took over. I have been well and kindly looked after. I feel I have a good relationship with the carers, entertainment staff and various department heads and management. Ridley Manor has become a safety net for me currently.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi G (resident) thank you very much for taking the time to leave us feedback about your experience. It is always wonderful to hear such a positive review from a resident, and for people who are looking at care options to read someone's first-hand experience of how it makes them feel, living in a care home and how we have become your safety net. Thank you for your time. Many thanks from the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G L (Brother of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Ridley Manor for my sister's palliative care because I was very impressed with the accommodation set in beautiful surroundings. The kindness of the staff and managers also helped in make a difficult decision in which place was best for my sister's life to end.
I made the decision to choose
Ridley Manor and I was not disappointed as the loving care my sister received could not be faulted.
I would like to thank all staff for the care they gave my sister and for bringing her life to a peaceful end.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi G (Brother of Resident) thank you very much for taking the time to leave us feedback about your experience. Although it was a difficult time for you and your family to find the right home, to ensure your sister was as comfortable and well looked after as she could be at the end of her life. We are glad that you chose us to make this happen for you and more importantly for her. Thank you for your time and your wonderfully kind words, we wish you and your family all the very best for the future. Many thanks from the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura B (Brother of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding residential accommodation for my brother was difficult until I “happened” upon Ridley Manor. The building is purpose designed so everything is laid out carefully. It’s the staff though that make this an excellent choice. From my first dealings with the Care Home management, I sensed that this
was going to be my first choice. Having now settled my brother there I can confirm that Ridley Manor fully lives up to expectations. Residents are really cared for and relatives are included not just in decisions about their loved ones but are invited to regular meetings, in-house and online, to discuss any general matters that might arise. Social events, of which there are numerous, always include relatives too. The care concept is extended to us as part of the “Ridley Family”. The atmosphere is that of a happy environment with every need met by staff and I am confident that my brother is in the very best of hands. I highly recommend Ridley Manor.

Reply from Reviews Team, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave such a wonderful review. The home is purpose-built to provide ease of access to everyone, but you are right we are so lucky to have such an excellent team in place who truly care. To know that what you expected has fully lived up to your expectations makes us very pleased to hear. This is the resident's home and as you have mentioned we like to welcome relatives as part of the Ridley Manor family too. Thank you for your time, and we look forward to seeing you soon. Many thanks to the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Friend of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mother's friend's 100th birthday and the staff put on a wonderful party for her with dancing, wonderful food and an amazing cake! She is obviously very well cared for and happy at Ridley Manor.

Reply from Reviews Team, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. The residents, relatives, visitors and team members all had such a wonderful afternoon celebrating her 100th birthday, singing, dancing, laughing and plenty of food, cake and bubbles, it is so nice to hear that you enjoyed the celebrations too and could see how well cared for she is. Thank you for your time, and we look forward to welcoming you again soon. Many thanks, the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley W (Daughter of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Ridley Manor two months ago. I am really impressed by the standard of care she has received. Nothing is too much trouble for the staff. They have managed to sort out my mum's blood pressure medication which I had been trying to do for months! Mum has put on weight due to the amazing
food provided! Relatives are always made welcome and the home creates the feeling of one big family. I could not be happier and am so relieved to know my mum is in such good and caring hands. A big thank you to all the staff.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. It is so wonderful to hear how impressed you have been with the standard of care that your mother has received since moving in with us, the clinical team being able to resolve the issue with her blood pressure medication and the fact that she has been enjoying the food so much that she has started putting on some weight. This is your mother's home so you should feel welcome at any time and be a part of the Ridley Manor family. We will pass your amazing feedback and thanks on to the whole team Thank you for your time, and we look forward to welcoming you again soon. From all of us here at Ridley Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Veronica M (Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely celebration Ridley Care Home have put on for my Dad's birthday. Live music, decorations, cake, gifts, and drinks. It really has been such a special day. Thank you so much to all the staff involved!

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. We try and make everyone's birthday as special as we can, celebrating in the way they want to with their favourite cake and a tailored gift. We are so glad you enjoyed all the celebrations on your dad's special day and will pass your thanks to all of the team. Thank you for your time, and we look forward to seeing you soon. Many thanks from all of the Ridley Manor Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine T (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Ridley Manor care home for over 2 years. During this time we have been very happy with the wonderful care provided by all the staff. From the nursing staff on Mum’s particular floor, medical staff, catering, housekeeping, reception and of course social activities planned by the excellent
‘lifestyles’ team.
The residents are kept safe within the confines of the home and its splendid garden and all relatives are made welcome and able to participate with loved ones in a wealth of activities.
Communication is openly encouraged between relatives and staff management through regular reviews, meetings in person and on video calls.
Our mum is very happy, content and feels very much at home at Ridley Manor.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi, thank you very much for taking the time to leave us feedback about your experience. We are so glad to hear that you are happy with the care provided by the whole team from every department here at Ridley Manor, especially the lifestyles team. It is always a pleasure welcoming the relatives and friends of the residents into the home and seeing them take part and enjoy in the activities organised. Open lines of communication are key to ensure that all feel involved and are able to discuss anything we may be able to support with so thank you for noting this. Your mother is a joy to care for and it is so wonderful to hear that Mum is happy, content and feels very much at home here at Ridley Manor. We will ensure that the whole team get a chance to read your feedback and appreciate you taking the time to provide it. Thank you from us all here at Ridley Manor


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Scott P (Regular Volunteer) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I come in once a month with my team to provide a worship experience to the residents. The team is fantastic and is a great help in facilitating the experience and making sure the residents are well looked after and cared for. From the organiser to the team inside, everyone plays their part in making
the worship time valuable and enjoyable. The room is always ready for us and very clean. The team at Ridley Manor helps create a wonderful atmosphere and always goes above and beyond to assist the residents and us when we come in. It's a real joy to be able to work with everyone at Ridley Manor.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience, the residents and the team love having you visit on a monthly basis to conduct your service, it is wonderful to be able to work together to integrate part of the local community into the home. Thank you for your time, and we look forward to hearing from you.
Many thanks Estelle and the Ridley Manor Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola A (Friend of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had the most lovely lunch in the private dining room to celebrate a birthday. Great food, atmosphere and service and it was free of charge. So very generous. This meant that my mother and her friends could be all together to celebrate and chat together which is such a rare opportunity. It was made
possible by the lovely staff at Ridley Manor. Thank you so very much!

Reply from Hayley Devereaux at Ridley Manor

Thank you very much for taking the time to leave us a review about your experience.
At Ridley Manor we set a high standard for ourselves, so we are very pleased to hear that the private lunch organised was such a success and that the food and service you received was lovely, we will ensure that we pass your wonderful comments on to the rest of the team.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicky M (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Ridley Manor for allowing my mum's best friends to come for lunch for a 90th birthday celebration today.
For dressing the dining room for our own little private party.
All the staff were so helpful and kind and we had the best day, cannot thank you enough.

Reply from Hayley Devereaux at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor Care Home we set a high standard for ourselves, so it was lovely to hear your wonderful comments, we try and ensure that we cater for everyone so being able to support your mother's best friend celebrate her 90th birthday here for a lunch, so your mother could be a part of the celebrations was our pleasure and we are very happy that you had the best day. We will make sure that your comments of the team being so helpful and kind are passed on to them.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Ridley Manor team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine E (Wife of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time I have been visiting my husband, all I have seen is care and respect. Lots of kindness. They also keep me well informed with all aspects of his health and welfare. They also include him in as many activities that he is able to do.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so we are very pleased to hear that our core values are evident in the care, respect and kindness that you have seen towards your husband, as well as the teams approach to his health and well-being through their communication to you.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G E (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mum and dad have been looked after in Ridley Manor. My dad is still there and has been a resident for the last 4-5 years. He has been well cared for the whole time, from being pretty self-sufficient when he first joined to his very frail confused self now. The full-time staff are great and really
care, management has been very supportive, proactive and caring to help my dad stay where he is settled and comfortable. The facilities are clean, tidy, well kept and comfortable with a good selection of food, snacks and varied menus.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi thank you very much for taking the time to leave us feedback about your experience.
At Ridley Manor, we set a high standard for ourselves, so it is lovely to hear that your father has been well cared for in the time that he has been with us and how supported you feel from the care and management team. The housekeeping team take pride in making sure that the home is clean and presentable at all times so thank you for your comments.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Ridley Manor team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Ridley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.852 for Ridley Manor is calculated as follows: ( (251 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 291 Ratings = 4.852

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ridley Manor is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Estelle

Estelle Adriaans

Job Title: General Manager

My early career started out in education, but my path stumbled into care and I found my true vocation, working my way up to become a care home manager at another home before joining Ridley Manor.


I have completed a post-graduate diploma in dementia, and currently I am completing my Master’s degree in dementia care too.


To be successful and good as a General Manager, I believe that you should be empathetic, caring, and supportive and have the passion to be able to look after all the changing needs of the residents entrusted into your care. By the same token, you need to be able to support, encourage and motivate your team to be able to achieve their career goals and be the best version of themselves.


My biggest career highlight has been meeting the great Nelson Mandela and being able to spend a few moments in his company.


Frequently Asked Questions about Ridley Manor

What types of Care is Ridley Manor registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ridley Manor provide?

Palliative Care, Convalescent Care & Physiotherapy are other types of care provided.

How many Rooms does Ridley Manor have?

There are 72 Single Rooms.

What are the Facilities & Services at Ridley Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ridley Manor to the centre of High Wycombe?

3.7 mile(s) as the crow flies, distance by road may be significantly further.