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Sairam Villa Care Home has a Review Score of 9.8 (9.759) out of 10, based on 34 reviews in the last 2 years. Over all time Sairam Villa Care Home has 50 reviews.
Review from D S (Daughter of Resident) published on 4 February 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for this kind review of our lovely care home.
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Review from Sapna M (Daughter-in-law of Resident) published on 31 January 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
This review has brought a smile to my face, thank you. I will make sure the team are thanked.
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Review from R G (Son of Resident) published on 23 January 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for taking the time to review our lovely care home, I will pass your kind words onto the team at Sairam Villa.
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Review from S O (Son of Resident) published on 23 January 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for your wonderful recommendation of our specialist care home, I will pass your kind words onto the team.
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Review from M S (Son of Resident) published on 21 January 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
We do appreciate that the decision is a hard one to make, and we are pleased your Mum has settled well. Thank you for recommending Sairam Villa.
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Review from Vihar S (Grandson of Resident) published on 21 January 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for your review, I will make sure that the team are thanked for their care and support.
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Review from D V (Son of Resident) published on 17 January 2025
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for your kind review of our lovely care home.
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Review from Mitulkumar B (Son of Resident) published on 20 December 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
What a lovely review! Thank you for your kind words, I will make sure the team is thanked.
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Review from Anjna S (Daughter of Resident) published on 19 December 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for this lovely review, I will make sure the team are aware.
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Review from S P (Brother of Resident) published on 18 December 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for your kind review, I will make sure the team are thanked.
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Review from P B (Niece of Resident) published on 17 December 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
We put great importance on training and use a variety of different delivery methods, to suit different learning styles. Thank you for bringing this to our attention. I will review the effectiveness of the training that we provide and discuss this with the home directly.
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Review from J P (Friend of Resident) published on 2 October 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you so much for your kind words about our lovely care home.
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Review from Paresh S (Brother of Resident) published on 24 September 2024
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Reply from Alex Keevans, PA to Operations Director at Sairam Villa Care Home
Thank you for taking the time to write such a kind review, I will pass your comments on to the staff.
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Review from R P (Son-in-law of Resident) published on 20 September 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you so much for your kind words of recommendation, I will make sure the team at Sairam Villa are thanked.
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Review from P G (Brother of Resident) published on 30 April 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for your lovely review of our wonderful care home.
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Review from Ashok G (Son of Resident) published on 29 April 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you so much for your lovely review and for your recognition of the dedication of the whole team at Sairam Villa.
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Review from Kaushik S (Son of Resident) published on 29 April 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for taking the time to write this kind review, I will make sure the team at Sairam Villa are made aware of your thoughtful words.
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Review from D C (Mother of Resident) published on 25 April 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you for your kind review of our lovely care home, I will make sure that the team are aware of your kind words.
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Review from Jitu P (Son of Resident) published on 25 April 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thank you you for your lovely review, I will make sure the team are thanked at Sairam Villa, our condolences are extended to you and your family.
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Review from N W (Son of Resident) published on 3 January 2024
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Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home
Thankk you for your kind words regarding our lovely care home.
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The Review Score of 9.8 (9.759) out of 10 for Sairam Villa Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.759 for Sairam Villa Care Home is calculated as follows: ( (312 Excellents x 5) + (85 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 403 Ratings = 4.759
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sairam Villa Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jun 2019
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Job Title: Home Manager
Soobash ensures the smooth running of the lovely Sairam Villa Care Home.
Job Title: Operations Director
Joined: 2019
I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.
I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.