Sairam Villa Care Home

116 Headstone Drive, Harrow HA1 4UH
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9.8 50 Reviews
  • Sairam Villa Care Home, Harrow
Sai Ram Villa care home cares for predominantly, but not exclusively, older Asian people, particularly Indian. The home offers residential, nursing, mental health, dementia and palliative care for up to 46 residents.

Located in Harrow, London, the home is round the corner from Harrow and Wealdstone Underground station and close to local shops and amenities.

The beautifully decorated home features four lounges, three dining rooms, a salon and a therapy room. There is a special room dedicated to prayer and silent worship. Outdoor spaces include a landscaped garden, a terrace garden and a balcony. All bedrooms are single and include an en-suite wet room, as well as telephones and televisions which offer Asian TV networks. CCTV is in place in communal areas.

The home’s mini-bus takes residents to local attractions and places of worship. A large activity room is used for film nights and worship, the room has a TV link to enable residents to take part from their bedrooms if desired. Three dedicated activities coordinators offer a range of activities such as crafts, discussions and debates, exercise groups and outings. Residents can also request one to one activities of their choosing.

The home kitchen prepares exclusively vegetarian food. Residents are provided with freshly prepared, nutritious food throughout the day. Each resident is asked to write down their preferred foods so that the kitchen can cater for these, as well as any dietary requirements.

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Care Provided by Sairam Villa Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Soobash Jhurry (Manager)
  • Admission Criteria
    • Any
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Sairam Villa Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,750
    • Self-Funded Nursing Care from £1,950
    • Self-Funded Nursing Dementia Care from £1,949
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,799
    • RESPITE Self-Funded Nursing Care from £1,950
    • RESPITE Self-Funded Nursing Dementia Care from £1,949
  • (these prices are only a guideline, please contact Sairam Villa Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home can send information in advance before your viewing. This can be done via mail or email.


  • Parking

  • Parking on site


Sairam Villa Care Home Reviews (50)

Total of 50, showing 41-50
9.8

Sairam Villa Care Home has a Review Score of 9.8 (9.759) out of 10, based on 34 reviews in the last 2 years. Over all time Sairam Villa Care Home has 50 reviews.

Overall Experience

  • 38
  • 10
  • 1
  • 1
  • 0

Date Published

50
12
19
34
16

Review from Dharmendra B (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very difficult period due to the pandemic has been managed well, and my mother has been kept safe and cared for very well. They have allowed access to relatives as per Government guidelines and managed to keep circumstances as normal as can be.

Reply from Sharron Evans, PA/Data protection at Sairam Villa Care Home

Thank you for your review and for your support. We recognise that contact with family and friends is extremely important for our residents, and also for their loved ones. Imposing visiting restrictions has been hard on everyone and difficult for some to understand, but is necessary for our residents' protection. We hope to increase visiting opportunities when it is safe to do so.


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Review from D M (Son of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff have been extremely brave and caring in these uncertain times. The physical distancing has been particularly difficult for me as my parent is the only living relative I have.
A couple of suggestions/observations/recommendations:-
Please respond to emails of concerned relatives.
Since we
are not allowed to visit, please habitually check and advise relatives if the resident needs anything like toiletries and clothes in time to get them across before they run short.
Are any relatives willing to set up a support group for each other to tide us through these times?

Reply from Soobash Jhurry, Registered Care Home Manager at Sairam Villa Care Home

Thank you for taking the time to send us your review. We have taken note of your comments and the areas where you feel that we have to improve. My colleagues and I will work with you closely to maintain the high standard that Sairam Villa has achieved with our relatives.
I hope to discuss this review in the near future.


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Review from R P (Son of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service and food.
Most important is that my mother likes it there.
Very good nursing care too.

Reply from Sharron Evans, PA to Operations Director at Sairam Villa Care Home

Thank you so much for taking the time to send such a great review of our care home. All our staff work hard to make Sairam a lovely place to be, and it's a boost to our staff to be recognised for that. We are delighted that your mother is happy to be a part of our community.


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Review from Pratibha G (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One word comes to mind since we have dealt with this care home - Excellent. All credit goes to the Care Home Manager who has put in a lot of hard work to turn this home around. I genuinely cannot praise the carers enough - for their patience, hard work, kindness and affection, which is exemplary. The
care home is very well run by a strong Manager, spotlessly clean and very welcoming. The grounds are well maintained. I am always made to feel very welcome by the Manager and his staff and any suggestions made by me are taken on board and acted upon in a positive way. It is a great comfort to know that my mum is receiving the best care possible during this later time in her life when is extremely important to feel loved and treasured. The home has been extremely proactive in ensuring the Covid 19 infections are kept to a minimum, especially during these very testing times for all. Well done to you all.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you so much for your fantastic review of our lovely care home, the team are wonderful.


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Review from Naresh M (Son of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After an extremely troublesome period at a previous care home in Hendon, we decided to move mum to Sairam. Unfortunately, mum only lived for 3 weeks at this home, but she had a very dignified, peaceful and satisfactory last days. From the initial meeting with the manager right till the end, everybody
was friendly, kind and professional. We have experience of a few care homes over the last 7-8 years and we can definitely say all the staff especially the nurses and care staff (two of them in particular) are dedicated to their residents. They were looking after her with love and feelings. Even in this Covid-19 era, they support families and their loved ones. I/we thank them for their effort.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you very much for taking the time to review our lovely home, especially considering your bereavement, we all send you our best wishes and I will pass your thanks onto the team at Sairam.


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Review from H H (Son of Resident) published on 17 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful facilities for the elderly Indian community, particularly for Gujarati residents. Excellent and dedicated care workers. Cultural and religious functions and only vegetarian (including Jain) good served.

Reply from Sharron Evans, PA/Data protection at Sairam Villa Care Home

Thank you for your review of our lovely care home. Taking the time to recognise our staff and their dedication to keeping our residents safe, well and happy is very much appreciated, especially in the very difficult current circumstances.


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Review from Sudhir (Brother of Resident) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly brother is in Sairam Villa Care Home and I could not be happier and more pleased. Quality of care is top class and of very high professional standard. Management and staff are always very pleasant, approachable and caring. Courtesy, kindness and respect are always present when dealing with
the residents. The manager is a model of courtesy with a very calming and reassuring influence. Nothing is too much trouble for him.
I owe Sairam Villa Care Home huge thanks and am grateful beyond words for making my brother’s life so comfortable and happy in the sunset of his life. My sincere heartfelt thanks, appreciation and gratitude to all at Sairam Villa Care Home.

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Review from Radha D (Granddaughter of Resident) published on 8 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was very well looked after during her stay at Sairam Villa. The staff and the management team were very supportive and acted very professionally. My grandmother loved being at Sairam Villa. I am very pleased with the care and support she received at Sairam Villa Care Home.

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Review from Meera S (Daughter of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent some horrible weeks at this home between November and December and I do not wish something like this on anyone. My mother is mentally fit for her 86 years but physically disabled after a stroke. She liked the place after seeing it twice and decided to move there.
The manager is nice
and friendly but most of his staff are rude, inefficient and have little sympathy for those they take care of. They don't know what "politeness" is. My mother was at times scared about requesting or asking for anything for the fear of being snapped at by staff. The food served is not of a stand one would feed ageing people. There are also no activities for the residents apart from placing them in front of a TV. If you care about your parents, please don't send them to this home.

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Review from Bhanu J (Daughter of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Decent manager but aggressive uncaring staff. Worst possible place for vulnerable elderly residents.

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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Sairam Villa Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Sairam Villa Care Home is calculated as follows: ( (312 Excellents x 5) + (85 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 403 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sairam Villa Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Soobash

Soobash Jhurry

Job Title: Home Manager

Soobash ensures the smooth running of the lovely Sairam Villa Care Home.


Zeta

Zeta

Job Title: Operations Director

Joined: 2019

I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.