Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY
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10 150 Reviews
  • Wellington Vale Care Home, Waterlooville
Wellington Vale is a purpose-built care home set on the leafy borders of Denmead and Waterlooville.

Nursing Care • Dementia Care • Residential Care • Short-stay care •

Its aim is to help older people live happier, healthier, more fulfilled lives and give peace of mind to their families who entrust us with their care.

At Wellington Vale, they have the expertise and facilities to take care of you or your loved one whether you seek the companionship and stimulation of day care, a comfortable home and help with everyday tasks, or specialised dementia care. Short-term respite is also available for those in need of convalescence, holiday cover or simply a break.

A friendly management team has an unrivalled depth and breadth of experience gained from many years’ service in all aspects of high-quality residential care. They dedicate their extensive knowledge and skill to leading and mentoring staff so that, together, they are the difference in the lives of every individual within their care.

Established in November 2016, Wellington Vale is a luxurious, purpose-built care home that offers 80 spacious en-suite rooms in a luxurious, safe and welcoming home environment. In addition to expert 24-hour care, staff provide a wide variety of engaging activities and outings to keep residents stimulated, connected and happy.

It is part of the Cinnamon Care Collection, an exclusive group of luxury care homes and retirement villages throughout the country, which is dedicated to great design and outstanding care.

Situated between the village of Denmead and the vibrant, growing town of Waterlooville, Wellington Vale overlooks miles of ancient countryside.

At Wellington Vale you can be certain of a luxurious, safe and happy home environment that goes hand in hand with the reassurance of professional care at all times.

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Care Provided by Wellington Vale Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sandy Atkins (Home Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (10)
    • Single Rooms with ensuite Wet Room (60)
    • Couples/Companion Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Number of floors: 3

Funding & Fees Guide for Wellington Vale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,495
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,705

  • Our prices include, most importantly, 24hour care, 3 course meals & snacks, all drinks including alcohol, wine is served with meals if desired, activities and outings, landline installation and UK telephone calls, free wi-fi and laundry. Our rates are subject to a pre- admission assessment of care needs and room choice.
  • (these prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.


  • Parking

  • Private car parking available at Wellington Vale.


Wellington Vale Care Home Reviews (150)

Total of 150, showing 41-60
10

Wellington Vale Care Home has a Review Score of 10 (9.971) out of 10, based on 54 reviews in the last 2 years. Over all time Wellington Vale Care Home has 150 reviews.

Overall Experience

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Review from Christopher W (Son-in-law of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We searched around for respite care for my father-in-law whilst his wife was in hospital. We were recommended Wellington Vale by a friend. We went and had a look round and from the moment we arrived we were made to feel part of the home. It felt like family, every member of staff we passed during the
tour said hello and were smiling. The father-in-law was welcomed in and he loved it. He was the centre of attention and treated like a full-time resident. Sadly whilst there the mother-in-law passed away. The compassion shown to my wife who was visiting at the time of the news was exemplary. They helped us when we had to tell the father-in-law the sad news his wife had died, they went above and beyond. Since then he has thrived, every member of staff knocks on his door asking if he wants anything. The food is restaurant quality and plenty of it. The rooms are very good. Activities are also good and varied each day. The staff including all management are wonderful caring people.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this wonderful review! We are really proud of our team here at Wellington Vale. As you say, not only have they supported your father in-law at such a difficult time in his life, but also shown your wife and family the same empathy and care. Your father in-law is a special man!


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Review from Jane G (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wellington Vale have very caring and compassionate team. Everyone is friendly and has time for both residents and family.
The care home is well run and cared for by all the staff. There is always communication regarding medical issues with our resident.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this fantastic review!! It means a lot to know our resident families are happy with the care and overall service we provide for their loved ones.


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Review from Carol T (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt so supported and confident that Mum would be cared for as we would care for her ourselves. After a stay in hospital, the excellent level of care and information shared at Wellington Vale made us quite emotional and so relieved after a worrying and difficult time spent in hospital.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this wonderful review! We aim to support everyone in the family and to know that is how you all felt is amazing! I will share this with all of the team - thank you!


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Review from Ashley P (Nephew of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is having the time of her life at Wellington Vale, I couldn’t be happier with the way she is being cared for by the whole team.
They are nothing more than completely professional with their approach towards my aunt and myself.
Big thanks to all the team.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this fantastic review! You are right, your aunt is living her best life now she has daily activities and new friends - it is wonderful to see and we love taking care of her!


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Review from J W (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was given a very warm welcome on arrival at the home. During her two-week stay, she enjoyed the excellent choice of meals, the company of other residents and the friendly care given by all the staff. The group activities were a success and provided the opportunity for social interactions with
the other residents which were of great benefit to my mother.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this fantastic review. We really enjoyed getting to know Mum and it was great that Mum got to meet some new friends here at Wellington Vale. We look forward to seeing mum again soon!


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Review from Lindsay G (Respite Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly excellent care from the whole team. A very warm welcome on arrival and everyone worked hard to ensure my stay was comfortable and enjoyable. All the activities were well planned and the team worked hard to keep everyone entertained. The food was delicious and my stay did exactly what I wanted.
To leave after two weeks was much stronger than when I arrived. Thank you all very much.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

A great review, we really appreciate it! We absolutely loved meeting you and taking care of you for the few weeks you were with us all! Thank you for helping us with our Christmas Panto too!


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Review from Chris R (Son of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with great and caring staff. Mum was in for two weeks of respite and left feeling a much happier person. The activities laid on were thoroughly enjoyed and the food was excellent. Mum will definitely be returning for another 5-star break.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this 5-star review! It was lovely getting to know mum whilst she stayed with us and we can't wait to welcome mum back again!


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Review from A D (Niece of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by the staff and care at Wellington Vale. From the outset, meeting the Home Admission Advisor to discuss my uncle’s needs and to see if Wellington Vale was the right place for him, it has been clear that the staff are professional, caring, and trustworthy. These are important
when you are looking for somewhere for your loved one. The staff have gone over and above what I expected and nothing is too much trouble. The facilities are excellent and there is a very nice atmosphere every time I visit.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to share your experience of Wellington Vale. We look forward to seeing you on your next visit and remember if you would like to stay for lunch after your long journey you are welcome!


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Review from Jeanette H (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial contact with Wellington Vale Care Home to Mum spending some respite time with them, we have been very happy with the experience. Everyone is professional, kind, and caring and Mum enjoyed meeting new friends and joining the various activities.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this fantastic review! It was lovely having Mum stay with us again and we can't wait for next time!


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Review from Susan S (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents used the Respite Care service.
The high quality experience started before my parent's admission. After making an initial inquiry we were contacted back promptly and the admission team (admin and medical) was extremely professional and empathetic. The need was very short notice but they pulled
out all the stops to get them in as quickly as possible whilst ensuring the care packages were set up for their needs ahead of arrival.
The family were made to feel welcome and included. There were nice touches, such as setting up a 'private' dining area for them, demonstrating how they treated their residents as individuals.
Wellington Vale had a wonderful feel; everything looked fresh and clean, the corridors were wide giving a spacious feel and the common areas were beautifully appointed. The gardens were beautiful too.
Their greatest asset was the staff, friendly, professional and committed. An unexpected bonus is that the support continued even after they left.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to write this wonderful review. We are really looking forward to seeing dad again tomorrow at our Macmillan coffee event tomorrow!! We will be queuing up to give him a big hug!


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Review from Helen H (Granddaughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my nan became a resident at Wellington Vale we’ve been so happy with the way all the staff from the cleaners to the management treat and look after every resident. They’re all so loving and caring and there’s never doubt in my mind my nan is not taken care of and enjoying living there.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this review, we love taking care of your nan day to day here at Wellington Vale!


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Review from Lewis W (Grandson of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother enjoyed the most wonderful respite stay at Wellington Vale from May-July 2023. Wellington Vale itself is beautiful and always looking it’s best with attractive gardens and stylish interior.
Every single member of staff was friendly, welcoming and attentive to not only my grandmother
but us as visitors as well. The wide array of good quality activities, and resident lounges available to my grandmother both indoors and outdoors really made her respite enjoyable. The singing performers and “keep fit” style activities were firm favourites.
All areas of the home were always absolutely spotless and my grandmother’s room was bright, airy and very comfortable with large windows to watch the world go by.
Meal times looked and sounded like a treat with beautiful dining rooms and quality food and service.
Thank you to all at Wellington Vale, you have a care home to be proud of!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to write this fantastic review! We are really proud of our home and the team that support all of our residents. I will send your grandmother an invitation to our respite reunion tea party that is taking place at the end of the month and really hope to welcome her back then!


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Review from Cindy W (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Wellington Vale on a respite period from April until July. When she went into Wellington Vale, she was pretty poorly and underweight. The care she received from the staff was remarkable. Absolutely outstanding. She gained 7kg in weight thanks to the professional approach and dedication
of the staff. The care home is spotless and well-maintained. The staff are amazing and always friendly and polite. My mum loved all the activities on a daily basis especially the keep fit. She made some great friends and thoroughly enjoyed her stay. Her health improved 100%. She was sad to leave. I would fully recommend Wellington Vale to anyone looking to place their loved ones in a home. I am so grateful to Wellington Vale.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Aww, we miss your mum, especially in our exercise classes - she loved them! Thank you for this review, come back anytime to visit for a coffee with Mum, we would all love to see you both!


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Review from Bob M (Respite Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A few weeks ago I had an accident which prevented me from looking after my wife who has advanced Lewy Body dementia.
I am her sole carer and it was necessary to have respite care until I was capable of caring for her again.
There has been quite a bit of negative reporting of some care homes so I
took some time to select what I thought would be the best for us.
I chose Wellington Vale, Waterlooville, in Hampshire and I needn’t have worried.
The staff were excellent, couldn’t be faulted. Nothing was too much trouble for them. The accommodation was spacious and the food was good. There was a full programme of activities for those who wanted to participate and beautiful gardens to wander around.
I am very grateful to all the staff who instilled a level of enjoyment and even on occasions fun, which I really hadn’t expected.
Having returned home now I shall miss them.
I highly recommend Wellington Vale.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for your wonderful review! It was a pleasure to be able to support you both at a time when you needed it and meet your family too. We are always here should you need any help in the future!


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Review from Jackie M (Sister of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we found Wellington Vale Care Home for my brother and had a look around, we were blown away with how lovely everyone was. The home itself is very impressive, it feels more like a hotel than a care home. We knew straight away this would be the right place for all my brother's needs. Nothing was
ever too much trouble for any of the staff. From top nurses all the way through to the Chef. The attention and care he had there went far beyond what we expected. We knew everyone and for the brief time he was there they became part of our family, even now we keep in touch, feeling comforted just to know they are there. For us, Wellington Vale was a beacon, a light in the darkness. We love you all, thank you from the bottom of our hearts and treasure the memories of the time spent there, precious memories that you all helped make dignified and done with such love and care. Thank you

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

All of our team feel privileged to have been able to support your family at such a difficult time. We all have very fond memories of your courageous brother and will always be here for you all.


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Review from Julie R (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has a diagnosis of dementia and moving her to a care home and leaving her home was a big step. We received excellent support to help with this transition into her new living environment. Mum has settled well and receives excellent support to meet all her needs. Staff are friendly and efficient.
We have also been pleased with the access Mum has had to a GP when needed. Communication with us has been good from care staff. With support from the Zing team, Mum has greatly enjoyed accessing some of the activities on offer. Mum likes her room and she enjoys to walk in the well-kept gardens. I have also been impressed with the cheerful welcome you always get from reception staff on arrival at the home.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to review our home, it is lovely to hear how happy you are with your choice of care for mum.


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Review from M P (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Vale is a real home from home for Mum. The staff are caring and attentive, the activities are amazing, diverse and fun, keeping her mind active, and she is so happy.
The food, I must say, looks amazing, and the menu has a great variety of choices.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

It is great to hear you feel Wellington Vale is a home from home for Mum - this is really important to us! Mum really loves joining in all the fun, which is lovely for us to see!


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Review from Debra J (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with the care Mum has received from Wellington Vale. She settled in very quickly and is very well looked after. She is enjoying the food and all of the activities that are on offer. The staff all seem very friendly and caring, and Mum seems very at home. Nice facility as well.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to review Wellington Vale. Mum really does enjoy the activities, and we love Mum being part of our family!


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Review from Jacqui H (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be happier that our loved one is here. The staff could not be any better, they take the time to speak to the clients by name and nothing is too much trouble. They have wonderful events every day, on-site hairdressing, the food and the general ambience of the place are like being in a 5-star
hotel. Can't rate this place highly enough.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you; it has been a pleasure welcoming Mum to Wellington Vale and, of course, your wonderful family too!!


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Review from Gary W (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult process trying to find a care home for Mum after realising that she could no longer look after herself at home but after discovering Wellington Vale we could not be happier with the level of care that she is receiving.
Her room is like a home from home and we are fully assured of
her safety and well-being at all times.
The staff are very attentive and caring and the daily activity schedule keeps all the patients as active as possible, even stretching to outdoor visits which she really enjoyed. The food is also excellent and varied.
To sum up, Wellington Vale is an excellent care home that I have no hesitation in recommending to anyone seeking top-level care for a dementia patient.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this excellent review! Mum has certainly settled in so well and is enjoying every day!


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Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Wellington Vale Care Home is calculated as follows: ( (628 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 646 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Vale Care Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 14 Mar 2025

Limited availability on our en-suite rooms. Please call us and ask for up to date information.


Awards / Recognitions (15)

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Meet the Team (7)

Sandy

Sandy Atkins

Job Title: Home Manager

Joined: 2022

What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!


My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.


I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.


About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.


Helen

Helen Cox

Job Title: Home Admissions Advisor

Joined: 2020

What I Do:


As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!


My Experience:


I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.


About Me:


I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie called Sox completes our crazy but happy family life!


Samuel

Samuel Sewell

Job Title: Head Chef

Joined: 2022

What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.


My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.


About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I am really looking forward to implementing my ideas and creativity in the future. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.


Chloe

Chloe Billing

Job Title: Activities Coordinator

Joined: 2021

What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!


My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day I always took pride in ensuring that I always left residents with a smile on their face. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day I started my role as the Activities Lead and I am still making sure there are lots of smiles and laughter too!


About Me:
I live locally in a shared house with my lively housemates. During my time off I like to crochet, and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!


Cindy

Cindy Burns

Job Title: Head Housekeeper

Joined: 2017

What I Do:
I am the head housekeeper here at Wellington Vale. My role is to manage the housekeeping team effectively so that the whole home including resident rooms and communal areas is kept clean and tidy. It is also my responsibility to ensure the laundry service that we provide to our residents is of a high standard.


My Experience:
I started working for Cinnamon Care at Wellington Vale not long after it opened in 2017. My dedication and hard work as a general housekeeper were quickly noticed and I was promoted to head housekeeper within a few months. I have enjoyed watching the team grow and now have a wonderful team of seven working alongside me.


About Me:
I am a very sociable person and love to walk in my spare time. I also enjoy supporting my granddaughter with her doggie day care business.


Peter

Peter Adams

Job Title: Maintenance Manager

Joined: 2024

What I Do:
My role involves maintaining the upkeep of the building to ensure everything is to Cinnamon Care standards for safety and decoration. It is great to be able to provide a luxury home for our residents to enjoy.


My Experience:
I have worked mainly in the hospitality industry for the past 30 years as a maintenance manager and before that worked on building renovations.


About me:
I live with my partner and two mad labradoodles. I taught karate for many years and achieved a 3rd dan black belt. In my spare time, I love to have a blast out on my motorbike or chill out fishing on my boat.


Sabrina

Sabrina Webber

Job Title: Administrator

Joined: 2018

What I Do:


As the Home Administrator, I support residents and families with all things finance during their time at Wellington Vale. I also manage the friendly reception team and support the home with payroll, budgets, suppliers and rota management. I work closely with Sandy, our general manager to ensure all financial aspects of the home are managed effectively.


My Experience:


I started at Wellington Vale in 2018 as a part-time care assistant, then a few years later moved into the role of receptionist. My knowledge and experience of how the home operates soon grew, and in 2021 I accepted the opportunity of progressing to home administrator whilst completing my level 3 in business administration. Previously to Wellington Vale, I worked as a supervisor in retail and also became a fully qualified hairdresser.


About Me:
I live locally with my son Oliver who is 10. We enjoy spending time together as much as we can and we love travelling over to the family holiday home in Spain.