Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY
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10 150 Reviews
  • Wellington Vale Care Home, Waterlooville
Wellington Vale is a purpose-built care home set on the leafy borders of Denmead and Waterlooville.

Nursing Care • Dementia Care • Residential Care • Short-stay care •

Its aim is to help older people live happier, healthier, more fulfilled lives and give peace of mind to their families who entrust us with their care.

At Wellington Vale, they have the expertise and facilities to take care of you or your loved one whether you seek the companionship and stimulation of day care, a comfortable home and help with everyday tasks, or specialised dementia care. Short-term respite is also available for those in need of convalescence, holiday cover or simply a break.

A friendly management team has an unrivalled depth and breadth of experience gained from many years’ service in all aspects of high-quality residential care. They dedicate their extensive knowledge and skill to leading and mentoring staff so that, together, they are the difference in the lives of every individual within their care.

Established in November 2016, Wellington Vale is a luxurious, purpose-built care home that offers 80 spacious en-suite rooms in a luxurious, safe and welcoming home environment. In addition to expert 24-hour care, staff provide a wide variety of engaging activities and outings to keep residents stimulated, connected and happy.

It is part of the Cinnamon Care Collection, an exclusive group of luxury care homes and retirement villages throughout the country, which is dedicated to great design and outstanding care.

Situated between the village of Denmead and the vibrant, growing town of Waterlooville, Wellington Vale overlooks miles of ancient countryside.

At Wellington Vale you can be certain of a luxurious, safe and happy home environment that goes hand in hand with the reassurance of professional care at all times.

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Care Provided by Wellington Vale Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sandy Atkins (Home Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (10)
    • Single Rooms with ensuite Wet Room (60)
    • Couples/Companion Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Number of floors: 3

Funding & Fees Guide for Wellington Vale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,495
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,705

  • Our prices include, most importantly, 24hour care, 3 course meals & snacks, all drinks including alcohol, wine is served with meals if desired, activities and outings, landline installation and UK telephone calls, free wi-fi and laundry. Our rates are subject to a pre- admission assessment of care needs and room choice.
  • (these prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.


  • Parking

  • Private car parking available at Wellington Vale.


Wellington Vale Care Home Reviews (150)

Total of 150, showing 61-80
10

Wellington Vale Care Home has a Review Score of 10 (9.971) out of 10, based on 54 reviews in the last 2 years. Over all time Wellington Vale Care Home has 150 reviews.

Overall Experience

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Date Published

150
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Review from Alison D (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Wellington Vale Care Home when looking for respite care for my father in October 2021. What a lucky find it was. I had to rely on reviews because of Covid restrictions.
Dad was a bit reluctant at first but needed a base close to the hospital for regular visits. He stayed for four weeks but
didn’t want to leave.
Without exception, the staff have been absolutely fantastic and nothing is too much trouble. It has such a friendly and positive atmosphere, lots going on if you want it and plenty of quiet places if you don’t.
It’s spotlessly clean everywhere and smells fresh so it’s more like a hotel than a care home.
Communication with me is excellent for all of Dad's needs and I feel reassured that they will sort out anything he requires.
It’s not cheap but you get what you pay for and it’s worth it.
The captain's table was a great idea. More frequent, please.
I rarely write reviews and had to rely on reviews to find Dad this amazing place. I hope this helps others help loved ones.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to write this fantastic review. I am sure this will help future families make the difficult decision of choosing a quality care home.


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Review from J H (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care for Mum, I wondered how she would get on. We were made very welcome on moving-in day. All staff across the board were helpful, kind, friendly and cheerful, introducing themselves to Mum by name. The lounges, dining and cinema room are bright and welcoming and films, books and games around.
Mum tells me the food was good, and plentiful, with snacks and fruit available all day. Captain's Dinner (the chef I believe) evening was a hit too.
The room was comfy, with an ensuite, Mum needed a different pillow, changed happily with a smile. The view and tree full of birds were an awesome bonus.
Varied activities daily - visiting pets, days out, hairdresser, nails done, all enjoyed by Mum. Walks in the colourful well-tended gardens, chats in the coffee shop... friends were made. Thank you, Wellington Vale, for making her stay a happy experience.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you! It was a pleasure looking after Mum whilst you were away - you could say Mum went on holiday too - to Wellington Vale! Hope to see you both again before Christmas for a hot chocolate or mulled wine!


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Review from P P (Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here - well looked after, met a lot of new people and excellent staff. So well looked after.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for the excellent review! It is great to see you making so many new friends since living here at Wellington Vale!


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Review from J T (Respite Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been amazingly kind and caring. I will miss you all until my next stay. Thank you.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

We can't wait for your next stay and neither can our residents! Thank you so much for taking the time to write this review!


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Review from K W (Daughter of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from the manager to reception, all care staff and admissions are so kind, caring and helpful. From the first day, my mother was made to feel welcome at Wellington Vale. The rooms are comfortable and to a high standard. The activities are fun and varied for all the residents to enjoy. There
are quiet, lovely lounges to sit and for family members to visit. Also, a lovely seating area overlooking the well-kept gardens during the summer. The food provided is excellent too. It is a really lovely relaxing care home with friendly and caring care staff available at all times.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for sharing this review. I will never forget your Mum's face when Rod Stewart welcomed her to Wellington Vale!!


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Review from D R (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent support and attention both in medical and communication elements. The focus of attention is centred around the residents' well-being and social interaction to promote their mental awareness. Excellent environment to be in!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for your kind words! Everything we do is for our residents' individual needs to ensure they are having the best day, every day! Social interaction is so important and we certainly offer that here at Wellington Vale!


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Review from J G (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. I love both gardens and the care I receive.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to share your love of Wellington Vale, we are happy you are living here too! We love watching you enjoy walking around the gardens every day!


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Review from C D (Respite Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I self-referred for short-term respite care after an operation. After experience
trying to find care homes for elderly parents, and knowing how they vary, I was very encouraged by what I found even just from initial phone calls to Wellington Vale. Everyone was very efficient, but also warm and friendly
and this continued throughout my stay.
The buildings are modern, purpose-built and don't feel 'institutional' with welcoming communal spaces indoors and outside, as well as spacious comfortable individual facilities. Activities are varied and thoughtful to suit a range of people.
The staff are kind and treat people like individuals - even when they are very busy - and it felt like nothing was too much trouble. Families and visitors are made to feel welcome and it feels safe and secure.
I would highly recommend it here!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to share your experience of staying with us here at Wellington Vale. It was a pleasure being there for you when you needed support!


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Review from Gary W (Son of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who has dementia, has been a resident at Wellington Vale for just over a year now. She is well looked after and cared for and we are happy that we made the decision for her to come here. She appears to be happy, in her own way, although she rarely takes part in the numerous activities
that are available to her. She enjoys little tasks that she can do like folding the washing clothes up and sorting out the magazines, but these are less often as her health has deteriorated over the months.
My wife and I have taken part in several events that have been organised, i.e. charity walks, coffee mornings and litter pickings!
We have built up a good rapport with the Admissions Manager, who guided and helped us from the beginning when we first made the initial enquires about getting her into Wellington Vale and the whole process was made easy for us by them. It is reassuring that we are able to speak to her about the care/issues etc. that we may have.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to review Wellington Vale and an even bigger thank you for all the support you and your wife give to us as a home! Our events wouldn't be the same without you - Summer Fair next!


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Review from S C (Relative of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and friendly when we visit, nothing is too much.
Nan was made to feel very welcome when she moved in and is very happy. She always gives positive feedback about the staff and the facilities which is reassuring for the family. I follow Wellington Vale on Facebook and
I love seeing what events they are celebrating and activities they have been up to - it shows that it’s never a dull day at Wellington Vale! An all-round 5-star service.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this 5-star review! You are right, there is never a dull moment here and Nan loves being a part of that!


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Review from Chloe F (Friend of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful care home, from the accommodation to the staff. Thank you to everyone and especially the home admissions advisor for all your guidance, help and care! I really am impressed and feel safe in the knowledge that my dear friend is in the best place.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Many thanks for taking the time to write this wonderful review!


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Review from W F (Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoroughly happy here, excellent care! This is my home!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this excellent review! It is lovely to hear how happy you are!


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Review from M A (Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted. Love it here.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

We love you being here too! Thank you for taking the time to review us!


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Review from J H (Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Vale is very nice, everything you could wish for is here.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this wonderful review! It is lovely to hear that we provide everything you wish for in a home!


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Review from Janine W (Daughter of Resident) published on 4 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put Mum into residential care was undoubtedly the hardest decision I’ve ever had to make, but I can honestly say that from the very first day that the home admissions advisor showed me around, I knew it was the right place for Mum.
To see the difference in Mum's appearance and well being
is incredible, she has really come out of herself and enjoys the banter with the team at Wellington Vale.
Its decor is inviting and there is always something going on and even if Mum doesn’t always join in, she can sit back and watch, the food is amazing and Mum's bedroom is beautiful.
All in all, I wouldn’t want Mum to be anywhere else.
Thank you for looking after my mum, Wellington Vale.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this lovely review! I remember the day I helped Mum move in, she has settled in so well and really is part of our family here at Wellington Vale!


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Review from Wendy J (Respite Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my great pleasure to write a review for Wellington. I chose to use their respite care service following a major operation, due to home circumstances. It was without a doubt a good choice. The care, food, sensitivity and dignity I was afforded was touching. Although a large environment, it was
friendly, homely and a professional place to be. The staff were amazing, gentle and kind, while professional. If you are considering this as a place for yourself or a loved family member, visit and see for yourself.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this wonderful review! It was a pleasure to take care of you during your recovery, helping you to gain the strength to go back home to your amazing husband! Thank you also from all of the team for the fabulous poem you wrote to us all.


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Review from Sandie M (Daughter-in-law of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Vale is a beautiful home with lovely decor. The staff are all very friendly and professional. Meals are home-cooked and are very tasty. I am giving an excellent review as my mother-in-law moved into the home and I can honestly say we are extremely pleased that she loves the place. Her room
is lovely with a garden view and an en-suite shower room. Security is also very good.
I definitely recommend this home to anyone who requires residential care.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

A great review - thank you so much! It is so important to us that families have trust and confidence in our home and the team that take care of your loved ones so thank you for sharing that with us!


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Review from Nigel M (Son of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been moved into Wellington Vale following discharge from the hospital after a difficult few months with various illnesses. She has been made to feel very welcome and all the staff we have dealt with have been friendly, professional and helpful. They have already arranged for a hairdresser visit
to get Mum ready for an 'away day' to a family wedding and worked with us to organise that visit. Overall very impressed with Wellington Vale so far and Mum is very happy and comfortable there.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to write this wonderful review! Mum looked absolutely beautiful for the family wedding she attended and was so excited telling us all about it the next day! It makes us very happy to hear you are impressed with Wellington Vale, thank you!


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Review from Sharon L (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the care that my mum receives at Wellington Vale. A noticeable difference and improvement in her physical appearance. Great activities and her room is so lovely. The staff are very friendly and helpful.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this review - it is really great to see Mum enjoying the daily activities and social life! (Not to mention the salon services - Mum looked stunning when she floated on cloud 9 out of the salon last week!)


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Review from Sue L (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received at Wellington Vale has been exceptional. He went in during the pandemic and we have been both felt that he has been in a very safe environment. The staff are wonderful and so caring. Dad loves his room, the food and all the enrichment programmes, which are so varied and
entertaining. In all, Dad is happy, I haven't seen him smile and laugh so much in years.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

What a lovely review, thank you!
I always hear Dad laughing whilst having his morning coffee with our other residents - his laugh is infectious! For you to see Dad happy must mean the world to you, as it does to us! It is a pleasure taking care of Dad!


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Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Wellington Vale Care Home is calculated as follows: ( (628 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 646 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Vale Care Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 14 Mar 2025

Limited availability on our en-suite rooms. Please call us and ask for up to date information.


Awards / Recognitions (15)

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Meet the Team (7)

Sandy

Sandy Atkins

Job Title: Home Manager

Joined: 2022

What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!


My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.


I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.


About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.


Helen

Helen Cox

Job Title: Home Admissions Advisor

Joined: 2020

What I Do:


As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!


My Experience:


I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.


About Me:


I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie called Sox completes our crazy but happy family life!


Samuel

Samuel Sewell

Job Title: Head Chef

Joined: 2022

What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.


My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.


About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I am really looking forward to implementing my ideas and creativity in the future. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.


Chloe

Chloe Billing

Job Title: Activities Coordinator

Joined: 2021

What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!


My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day I always took pride in ensuring that I always left residents with a smile on their face. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day I started my role as the Activities Lead and I am still making sure there are lots of smiles and laughter too!


About Me:
I live locally in a shared house with my lively housemates. During my time off I like to crochet, and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!


Cindy

Cindy Burns

Job Title: Head Housekeeper

Joined: 2017

What I Do:
I am the head housekeeper here at Wellington Vale. My role is to manage the housekeeping team effectively so that the whole home including resident rooms and communal areas is kept clean and tidy. It is also my responsibility to ensure the laundry service that we provide to our residents is of a high standard.


My Experience:
I started working for Cinnamon Care at Wellington Vale not long after it opened in 2017. My dedication and hard work as a general housekeeper were quickly noticed and I was promoted to head housekeeper within a few months. I have enjoyed watching the team grow and now have a wonderful team of seven working alongside me.


About Me:
I am a very sociable person and love to walk in my spare time. I also enjoy supporting my granddaughter with her doggie day care business.


Peter

Peter Adams

Job Title: Maintenance Manager

Joined: 2024

What I Do:
My role involves maintaining the upkeep of the building to ensure everything is to Cinnamon Care standards for safety and decoration. It is great to be able to provide a luxury home for our residents to enjoy.


My Experience:
I have worked mainly in the hospitality industry for the past 30 years as a maintenance manager and before that worked on building renovations.


About me:
I live with my partner and two mad labradoodles. I taught karate for many years and achieved a 3rd dan black belt. In my spare time, I love to have a blast out on my motorbike or chill out fishing on my boat.


Sabrina

Sabrina Webber

Job Title: Administrator

Joined: 2018

What I Do:


As the Home Administrator, I support residents and families with all things finance during their time at Wellington Vale. I also manage the friendly reception team and support the home with payroll, budgets, suppliers and rota management. I work closely with Sandy, our general manager to ensure all financial aspects of the home are managed effectively.


My Experience:


I started at Wellington Vale in 2018 as a part-time care assistant, then a few years later moved into the role of receptionist. My knowledge and experience of how the home operates soon grew, and in 2021 I accepted the opportunity of progressing to home administrator whilst completing my level 3 in business administration. Previously to Wellington Vale, I worked as a supervisor in retail and also became a fully qualified hairdresser.


About Me:
I live locally with my son Oliver who is 10. We enjoy spending time together as much as we can and we love travelling over to the family holiday home in Spain.