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Review from Tracey D (Niece of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience

I have found Baycroft staff to be extremely efficient and kind towards my uncle from the time he moved there in December 2022. I cannot fault the care and attention that they have provided since he arrived. I found this particularly reassuring when I first brought my uncle to the home because I was

worried he wouldn't settle. Though he had begun to forget where he was in his own home and kept wanting to leave there, he was the same when he arrived at Baycroft. It wasn't because he wanted to go home, he just wanted to leave wherever he was. It was a daily challenge for the staff at Baycroft to stop my uncle from leaving, despite the fact that he didn't know where he wanted to go. They handled this beautifully and with so much care and respect.

Fast forward to today, my uncle has settled into the Baycroft environment so nicely and is no longer a lonely man living on his own. I think he really likes knowing people are always around.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Thank you for taking the time to leave such a lovely review for our home. We understand how difficult it can be to make the decision to move into a care home and the anxiety and distress that can come with this, it is wonderful to know that the team spent time reassuring your uncle and due to this he has now settled in at the home and is enjoying his life and benefiting from having regular social interaction at Baycroft Grays Farm Road. I will ensure that your kind comments are shared with our team.

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Review from Gillian T (Daughter of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience

Mum came to Baycroft for respite in September 2022 for one month so my twin sister and I could have a holiday at the same time as we did care for Mum. Mum absolutely loved her time there, and made so many friends which is what she lacked with my sister and me caring for her and constant stimulation

from the staff. So after Christmas, she made the decision to move there permanently and she hasn't looked back!

Reply from Sophie Baker, Sales and Marketing Manager at Pemberley Manor Care Home

Thank you so much for your kind review of our home, we are so pleased that your mum is happy and settled. We will ensure these comments are cascaded to the team.

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Review from Louise A (Daughter of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience

Moving Mum who has dementia into a care home was the hardest decision I’ve ever had to make. The staff at Baycroft made the transition so much easier for us and have always been there to support us every step of the way. The staff on the dementia floor are kind and compassionate with Mum all the time

and an extra thank you to two particular members of staff who are amazing with her.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Thank you for taking the time to leave such an honest, heartfelt review of our home. It is so lovely to hear that moving your mum into Baycroft Grays Farm Road was made easier by the team, as we understand that this can be a very difficult decision to make. Thank you for your kind comments in regards to the team who work directly with Mum, it is great to hear that you feel that Mum is treated kindly and compassionately and that Mum has created special bonds with a few members of the team. I will ensure that your kind comments and feedback are shared with the home.

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Review from Valerie C (Stepdaughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience

Just wanted to say what a lovely time we had with our step mum at the Mother's Day lunch recently. The meal was lovely, the staff on duty couldn't do enough for you and the room looked beautiful. Must have taken an age to put all of those balloons together.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Thank you for taking the time to leave such a wonderful review. I am so happy to hear that you had a lovely time celebrating Mother's Day with your stepmother at Baycroft Grays Farm Road and that you enjoyed the meal that our kitchen team prepared and appreciated the effort that our activities team had put in to ensure that the room looked beautiful and the day went smoothly. I will ensure that your kind comments are shared with the team.

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Review from Doreen W (Respite Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience

I have been treated exceedingly well and have appreciated all the care and attention. All the staff work very hard and make us feel safe and cared for. I am leaving after respite and feel I have received care and attention for which I am truly grateful. I will be sad to leave.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Thank you so much for your kind review. I am so happy to hear that you enjoyed your respite stay with us at Baycroft Grays Farm Road and that you felt safe and well cared for throughout. We wish you the very best for the future and hope to see you again soon. I will ensure that your incredibly kind comments are shared with the team.

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Review from Ann P (Friend of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience

The atmosphere is always welcoming and there is a relaxing lounge for visiting residents. There is always a welcome coffee and cake. The staff are always friendly and on hand to answer queries and help residents.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Thank you so much for your wonderful review, we are so glad to hear that you feel welcome at Baycroft Grays Farm Road and enjoy our facilities in our Bistro and around the home. I will ensure that your kind comments are passed on to our team.

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Review from Sheila G (Respite Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience

I had lovely respite care at Baycroft Grays for a month. I could not fault the care and attention that I received. Thank you.

Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home

Thank you very much for your kind review, we are so pleased to hear you enjoyed your respite stay with us and were happy with the care you received.

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Review from Ellen D (Great-Niece of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience

My grandmother's sister is a resident of Baycroft Grays. She moved into the home during the Covid period and being a family that lives 60 miles away, it was very hard for both of us to visit at that time. I just want to say how amazing the staff are, how welcomed we felt when we came and how safe they

made everyone. We love coming to the home, seeing how clean it is, modern and how relaxed and happy the residents feel. Everyone is so welcoming and we know she is in safe hands. Being so far away we are kept updated with Baycroft Gray's social media page which is updated all week letting us know all the fun things my great aunt gets up to with videos, pictures and comments which makes us feel so happy that she is happy! Coming to see her is always at ease and we look forward to it every time. Thank you to everyone at Baycroft for all that you do.

Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home

Dear Ellen, thank you for your very kind review. It's great to hear how pleased you are with the care your great-aunt is receiving, how welcome you are made to feel and that you're kept fully up to date on what your great-aunt has been up to in between your visits. We look forward to welcoming you on your next visit. Kind regards, Sophie.

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Review from Helen S (Daughter of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience

My mother had 2 weeks respite care in Baycroft. Unfortunately because of Covid at the Orpington home she had one week in Essex and the second week in Orpington. Baycroft dealt with all the travel very well.
In the all too short time at the Orpington home she made some friends and started to get involved

in some activities. She had a nice room and was looked after well.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Dear Helen, thank you for taking the time to write a review for our home. I am so happy to hear that Mum enjoyed her stay at Baycroft Grays Farm Road and was able to build meaningful friendships, whilst taking part in our varied activities programme. I will ensure that your kind comments are cascaded to the team.

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Review from D K (Daughter of Resident) published on 28 July 2022
Submitted via Website • Report

Overall Experience

Our mother, who has Alzheimer’s, has been a resident of Baycroft since almost the day it opened, in 2017. The facilities are excellent and the care that she receives is compassionate and dedicated. The food is good and Mum is very content, although she chooses not to participate in the activities on

offer. We are happy that she is being well cared-for. Two years ago we moved my father (no dementia but terminally ill) into Baycroft for ‘end of life’ care. He was there for two weeks before he died, and again his care was very good. We do find, however, that communication between the home and residents' families leaves something to be desired. The management team has had multiple changes over the time Mum has been there, which is continuing, and it is often difficult to find out who to talk to about Mum. This has been exacerbated by the pandemic and the multiple lockdowns imposed by public health regulations.

Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home

Dear Deborah, thank you for taking the time to complete a review of our home, mum is one resident who has been here from the beginning and is treasured dearly at our home, we are so happy to hear that mum receives compassionate and dedicated care, enjoys the food and feels content at Baycroft Grays Farm Road. It is also comforting to hear that your father was well cared for in the final weeks of his life. Thank you for your feedback surrounding communication with the home and the changes with management, we are always looking at ways to improve our service and appreciate any comments that can help us provide the utmost level of care to our residents and their families, I will ensure that your feedback is shared with the management team.

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Review from Gina B (Daughter of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience

My lovely mum has been in Baycroft Grays Farm since September 2021.
I cannot thank the staff enough for looking after my mum! I have great peace of mind knowing that Mum is getting the best care and being well looked after by all the staff and management.
Baycroft's Facebook page is brilliant. The

regular emails of activities for the week to family members are good!
Due to my long journey to see Mum, I stay for about 3 to 4 hours, so I do get a good insight into the care and attention given to the residents!
The food is lovely, the activities are fun, the facilities are very nice; Mum’s room is lovely, the gardens and surroundings are very nice and well-maintained, and most of all, the staff and management are brilliant!

Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home

Dear Gina, thank you so much for your heartfelt review, it really does mean so much to all of us. We are so happy that you have peace of mind from Mum staying with us and that you are kept up to date with the regular activities and updates from our home, it is wonderful to hear that you have had an extremely positive overall experience! I will make sure that your incredibly kind comments are passed onto the team.

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Review from Graham B (Son of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience

Our mother has been a resident at Baycroft for the last four and a half years, and we have always been very pleased with her care. The carers, nurses and all staff treat her with dignity and respect. She is happy and settled. The activities are excellent, and Mum enjoys these.

Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home

Dear Graham, thank you for your positive review of our home. We are very pleased to hear your mother is settled and happy with us. Many thanks.

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Review from Gillian M (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience

Since my father moved into Baycroft in April 2021, he has had nothing but excellent care. As the home has been able to ease on Covid restrictions, the feeling of normality has added to an already lovely atmosphere whenever I visit. The activities organised are wonderful and varied. The activities coordinator

has even got my father doing activities I never thought I would see, and he thoroughly enjoys them. This weekend was his birthday, and thanks to the great Baycroft kitchen staff, family were able to enjoy an excellent afternoon tea along with other residents. My father enjoyed it greatly. Thank you, especially, to the activities coordinator who came in on a Sunday to ‘decorate’ Dad’s room with banners and balloons. Would not hesitate in recommending Baycroft to anyone and have never regretted the decision to choose it for the care Dad so desperately needed.

Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home

Dear Gillian, thank you so much for this lovely review of our home. It's great to hear you feel your father has received excellent person-centred care, and that we have got him trying and enjoying new things! Many thanks.

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Review from Roddie K (Son of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience

Very friendly and professional, caring team that took care of Mother during her muscular rehab following surgery, and the whole facility is first class. The activities that people can take part in, helps them socialise and feel comfortable, and on our visits, we saw Mum making sup cakes and she has

also been doing potting plants in the gardening workshop, which was great.

Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home

Dear Roddie, thank you so much for taking the time to complete a review of our home. We truly appreciate your kind comments. We are all so happy that mum is enjoying her stay with us and benefiting from the activities programme and other facilities that we provide. I will ensure that your positive feedback is cascaded back to the team.

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Review from Steve T (Son of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience

Our father has been at Baycroft Grays Farm Road since February and we have found the home to be very attentive and caring, especially in the quality and consideration of its staff. Dad is very happy there and our family is also happy with this and the personalised care they have tailored for him. Dad

has a very good rapport with many of the staff which for me shows that he has regular contact. We really were touched by the cakes, bunting, balloons and attention to detail for dad's onsite and outside birthday party. The staff also take dad to local medical appointments when we can't, which is reassuring. We really appreciate the zoom calls and online correspondence we receive to keep us in the loop on things happening at the care home generally such as events, Covid-19 and maintenance. Of course, the surroundings are gorgeous and dad really likes that too and is looking forward to more events as we move beyond Covid-19. Thank you Baycroft Grays Farm Road, with thanks.

Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home

Dear Steve, we are so happy to hear that dad has settled in well at our home and that you are all happy with the quality of care provided by our team. It is wonderful to read that dad was able to enjoy his birthday celebrations and that you and the rest of the family were able to join him. Thank you very much for your kind words, we really do appreciate your time in completing a review for us, and I will certainly cascade your comments to all of the staff.

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Review from M R (Friend of Resident) published on 2 May 2022
Submitted via Website • Report

Overall Experience

On my visits to this home it was very apparent that there was very little interaction between the carers and residents. The TV is on, but as the residents are seated facing each other with the TV on the other wall they cannot follow what is going on. They were getting bored and fractious, and, there

was no attempt to engage with them which was resulting in some getting upset and making others agitated.
For a home that is supposed to be specialising in dementia care, it was poor care that I observed. The building is luxurious but I think the care is lacking.

Reply from Sophie Baker, Sales and Marketing Manager at Pemberley Manor Care Home

Dear Mary, we are sorry to hear your experience when visiting our home was negative. At times it may appear that our staff are not engaging with residents as they may be recording their care on a mobile device to ensure we can evidence our care delivery. In the lounges, we purposefully arrange it in a way that suits everyone as not all residents would like to watch TV and may like to engage in other activities.

However, we do appreciate all feedback and take it very seriously. We will continue to work with residents, staff and relatives to improve our care on an ongoing basis.

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Review from Stephen C (Friend of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience

The impression I got when you drive into the car park of Baycroft was very impressive and the cleaning standards and decoration within the home are of a very good standard. However, whenever I visited my friend who is a very kind man, there was never any staff around to ask questions and on numerous

occasions, whenever I used the telephone provided in the guests' meeting room on the 1st floor, to notify the staff that I was leaving, more often than not, the phone would often ring for 10 minutes before being answered. In my professional opinion, the home is understaffed.

Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home

Dear Stephen, thank you for your review. We are pleased to hear you were impressed by the décor and cleaning standards at our home. However, we’re sorry you experienced issues getting in touch with staff when you wanted to leave. In order to keep our residents safe from Covid, we created two cohorts of staff, and operated the two suites within the service as separate entities; this included two separate visiting areas within the service. In doing so, we have higher ratios of staffing within the service. Our care team are hospitable, and would always look to be attentive, but in this case, they would have been attending to other residents, so it is likely this was the reason they were delayed coming to get you once you had finished your visit. We are of course sorry that this was your experience, and for any inconvenience, this may have caused you.

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Review from P C (Relative of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience

Unfortunately, when I chose Baycroft I ignored the CQC rating which said the home was poorly led. This home is poorly led and the care is affected because of this. This home is not geared to properly care for people with dementia and care plans are not followed because it would appear they are not communicated

to staff.
Do not just look at the decor. When you visit this home, things are not as they seem.

Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home

I’m sorry to hear that your experience of Baycroft Grays Farm Road was not as you expected. We have done our utmost to care for your husband, but unfortunately, we were not able to meet his care needs. We are very sorry for the inconvenience this may have caused you.

Kind Regards

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Review from B H (Son of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience

My mother was very apprehensive about going into a care home, but in less than a day, she was the happiest we had seen her in a long time. The care is first class, and all the staff we have had contact with are very customer focused and caring. Nothing is too much trouble for them, and I feel totally

at ease with her being there.

Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home

thank you so much for your wonderful review; we are all so happy that mum is happy, settled in well and making new friends. I will make sure that your kind words are passed back to the team. Kind Regards.

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Review from L M (Daughter of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience

Baycroft Grays Farm is a superb example of residential care. From my experience so far with the home, all staff are completely committed to giving my dear mum the care and attention she would want, and definitely what she needs.
The home not only looks amazing aesthetically but is amazing in its care

for its residents.
There are plenty of activities, pamper days, a cinema, good food, beautiful gardens, hotel standard rooms, but the most outstanding feature is the staff, and in my experience with care homes, this is the most essential thing.
I would not hesitate to recommend this home to anyone whose loved one needs care.

Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home

Thank you so much for taking the time to write such a wonderful review, we all appreciate your kind comments! I am so happy that you and mum are happy with the facilities and care provided by our team. I will ensure that your comments are cascaded to the team. Kind Regards, Lauren Digby

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Meet the Team (13)

Hope Vincent

Job Title: Clinical Deputy Manager

Joined: 2023

Hi,
My name is Hope Vincent.
I am the Clinical Deputy Manager. I am an RGN with a lot of experience. I have worked in the Care industry for 19 years and have a lot of experience in different management roles.

Lauren Digby

Job Title: Customer Relations Manager

Joined: 2017

I started my career as a carer, after spending my childhood watching my parents working in various care homes and seeing the difference this made to people's lives, care is quite literally in my genes! As soon as I left school, I knew this was what I wanted to do and I worked as a carer for 4 years, before changing roles in my previous care home to Activities coordinator, I continued in this role and then joined the incredible team at Baycroft as a Lifestyle and Wellbeing Co-ordinator, where I was mostly responsible for organising and hosting our weekly activities programme.

I have recently started an exciting new position within Baycroft; as a customer relations manager and have been enjoying exploring my new role and furthering my skills.

Michele del Monaco

Job Title: Executive Chef, Baycroft Grays Farm Road

Joined: 2017

Raised in Caserta Italy, Michele del Monaco grew up surrounded by the finest ingredients and traditions of Southern Italy. He’s had an amazing career, including working in Sardinia, taking the position of Executive Chef in one of the Rio de Janeiro’s finest Italian restaurants and joining the world-renowned kitchens at the two Michelin starred Hotel Il Pellicano in Tuscany.

Over his global career, Michele has evolved his cooking to incorporate the modern fine dining style whilst maintaining the authentic Italian concept inspired by his homeland, which is what he is now bringing to Baycroft in Orpington.

Our personal favourites are his calamari, beef wellington and apple crumble!!

Lauren Williams

Job Title: Administrator

Joined: 2022

Hi, My name is Lauren and I am the new Home Administrator for Baycroft, Grays Farm Road. I have been in the care industry since 2013 when I started as a carer in an extra scheme and from there, I progressed into more senior roles over the 6 years I worked there. I then worked for a private domiciliary service in Bromley until the end of 2020. I have always enjoyed working in care and gaining various experiences from the roles have been in over the years, It's very rewarding knowing that you are making a difference in a person's life. After a break from work to raise children, I am now here at Baycroft and I am looking forward to working with the team and meeting the residents and family members.

Joanne Rogers

Job Title: Receptionist

Joined: 2022

My name is Joanne, and I am one of the receptionists at Baycroft Orpington I have worked as a receptionist all my working life.

I love my job as a receptionist at Baycroft Orpington because I get to see so many visitors with who I really enjoy chatting.

I have lots of conversations with the lovely residents, jokes and laughs they are such lovely people it is nice to meet their family members too.

Not forgetting the very nice staff and my team whom I enjoy working with.

Lorraine Kelly

Job Title: Receptionist

Joined: 2023

Hi, I recently joined Baycroft as a Receptionist. My background is in Beauty and Aesthetics, most recently as an Aesthetic Consultant at Harley Street. As a therapist and consultant, I have always enjoyed working with the older generation and building a relationship with them to the point a lot of them became friends. I have a caring nature and decided to get into the care industry using my customer service and reception skills. I know I will get a lot of job satisfaction from knowing I am part of helping someone’s care and attending to their friends and relatives, giving them 5-star service.

Tony Waller

Job Title: Maintenance Manager

Joined: 2022

I am the maintenance man for Baycroft, I have been made very welcome and supported by the staff in the home.

I’ve been in care for over 17 years in different roles predominantly in Dementia homes, eventually moving into training. Qualified in all aspects of training within the healthcare sector. I moved out of care homes and into a highly successful training company teaching across all sectors of care including the NHS. I am a qualified Dementia trainer for the world-renowned Virtual Dementia Tour and a Newly designed Dementia Interpreter I can utilise my skills gained to help make the residents' lives as fulfilling as possible.

Sophie Marney

Job Title: Activities Coordinator

Joined: 2019

I joined Baycroft in 2019 as a healthcare assistant but I started caring in 2017 for my great nan when she became unwell. I have now started a new role as Activities Coordinator at Baycroft Grays Farm Road, I am enjoying creating a diverse, stimulating activities programme for residents to enjoy.

I enjoy taking part in the daily activities with residents and it is so rewarding to see them benefiting from having social interaction with others and a sense of empowerment from taking part.

Bin Zhang

Job Title: Senior Carer

Joined: 2021

BIN ZHANG graduated from Medical College of SOUTHEAST UNIVERSITY in China and gained a Diploma of Medical Laboratory Science. After his graduation, BIN worked as a medical laboratory scientist in general hospitals for 10 years, as a senior QC supervisor and ISO15189 internal auditor in independent medical laboratories for 4 years, and as a QA manager and senior medical IVD scientist in an international medical devices company.

After moving to UK BIN gained NVQ-3 Health and Social care certificates and has been working in healthcare settings for 6 years. During his work experience, he has a good reputation for client-centred care service as a healthcare assistant and senior healthcare assistant.

Larina Green

Job Title: Health Care Assistant

Joined: 2017

Larina Gray Green has a special gift. She earns the trust of
the residents and the respect of her colleagues in her work
environment.

She is adaptable and takes responsibility very
seriously. She remains confidently calm in the face of stress
or crises. Larina is compassionate, friendly and obliging and
is an asset to whomever employs her.

Louise Wisson

Job Title: Health Care Assistant

Joined: 2023

My name is Louise, I have worked in the care industry for 10 years, before I was a carer I worked for the Royal Mail for 12 years and the metropolitan police service for 15 years.

What I most like about being a carer is, caring and supporting my residents to the best of my ability and the staff I work with, the reason I like working here at Baycroft is the friendly atmosphere and the support of my colleagues.

Lisa Young

Job Title: Health Care Assistant

Joined: 2018

My name is Lisa Young

I have been working as a Health care assistant for 9 years now. I first started off with Domiciliary care where I had to drive to my resident's houses. I then decided to move on and applied for Maples care home in Bexleyheath. I enjoyed my Job role and loved making my resident's life's enjoyable and helping them live an independent life, and enjoyed making them laugh and smile.

There was an opportunity to better me and I decided to study and work towards my NVQ 2 in health and social care it was pretty intense but thoroughly enjoyed it and was really interesting. This Qualification took me over a year and was pleased to say I passed my NVQ 2 which I was very happy with. I then decided my life wasn't complete yet and decided I was going to move on and work towards my NVQ3 so I found myself studying again and after a lot of hard work and effort I passed my NVQ3 in health and social care. I then moved on and joined Baycroft and I soon settled in with the routine and loved caring for my residents and getting to know all of their interests and preferences in the way they would like me to care for them. I am still working at Baycroft and am enjoying my Job role as a care assistant.

Joyce Hayes

Job Title: Hairdresser

Joined: 2019

My name is Joyce Hayes, I started my hairdressing career when I was 15 years old... Which means I have been doing people's hair for a very long time, and I hope to continue doing it for many more years to come! I have worked in many salons throughout the years, however, I find working in a care home so much more rewarding.

I have been coming to do the resident's hair at Baycroft for three years now. I love coming here because the staff are so caring and welcoming not only to all of the visitors but the residents too. I enjoy doing the resident's hair because seeing them happy and the impact having their hair and nails done has on them, makes everything worthwhile. It makes such a difference for them, it’s the whole experience of coming to the Salon, having a natter and a laugh with everyone, not to mention plenty of tea, cakes and of course a sing-along!

Pemberley Manor Care Home

Care Provided by Pemberley Manor Care Home

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Funding & Fees Guide for Pemberley Manor Care Home

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