Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford CM2 7TL
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9.6 139 Reviews
  • Greenwood Court Great Baddow, Chelmsford
Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread across two floors. For those seeking short-term respite care, especially after hospital stays, the home offers convalescence stays.

As you enter, you'll feel enveloped by a comforting and inviting ambience. The care team prides itself on excellent amenities, ensuring the utmost care, support, and social engagement are extended with dignity, warmth, and empathy. The team at Greenwood Court creates a nurturing environment where residents can thrive.

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Care Provided by Greenwood Court Great Baddow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Harris (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Greenwood Court Great Baddow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,750

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Greenwood Court Great Baddow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • On-site car park.


Greenwood Court Great Baddow Reviews (139)

Total of 139, showing 21-40
9.6

Greenwood Court Great Baddow has a Review Score of 9.6 (9.611) out of 10, based on 33 reviews in the last 2 years. Over all time Greenwood Court Great Baddow has 139 reviews.

Overall Experience

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  • 24
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Date Published

139
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Review from J S (Daughter-in-law of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I became increasingly concerned about the standards of care given to my elderly relative who had spent over a year at the home. Generally, the nurses were kind and considerate. However, there were frequent staff changes, more male staff employed which she disliked. Housekeeping and laundry were significant
areas of concern. Her care plan was out of date. Standards had definitely fallen. The website did not reflect reality.
Subsequently, she has moved to another home which has an outstanding accreditation.

Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your review of Great Baddow Care & Nursing Home. We value all feedback and are committed to continuous improvement. Our team, including our new home manager, works carefully to meet our residents' needs with well-trained staff teams and a balanced team dynamic. Under our new provider, Country Court, we uphold the highest service standards and regret to hear of any past issues you experienced at our home. If you wish to discuss this further, please contact our home manager on 0208 821 2018.


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Review from Angela L (Daughter of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old Mum and 98-year-old Stepfather have now been in Baycroft, Great Baddow for just over two and half years, I just want to say thank you to all the staff.
There are many challenges on a day-to-day basis, I am so grateful for the care you all give, you are amazing.
The care, compassion
and dedication shown on a daily basis is very much appreciated.
From the bottom of my heart, thank you.

Reply from Lauren Digby, Regional Customer Relations Assistant at Greenwood Court Great Baddow

Thank you for taking the time to leave such a lovely review for our home. It is so lovely to hear such positive feedback about our dedicated team at Baycroft Great Baddow, I will ensure that this is shared with them.


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Review from Graham D (Son of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home seems to have poorer standards in the past 6 months to those we experienced a year ago. The bed linen isn’t clean, the care room my mother is in is untidy. The level of care has gone down since she was first admitted in June 2022.

Reply from Sophie Baker, Sales and Marketing Manager at Greenwood Court Great Baddow

Hi,
Thank you for your feedback. We are sorry to hear of your negative experience at our home, we do take these concerns very seriously and will be investigating them further. Our general manager, deputy manager or any other member of our management team are available to address any concerns you may have, so please do make them aware of any issues.


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Review from Christine E (Respite Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My three-week respite care followed me having a hysterectomy. What can I say - I had five star treatment. On entering the building the ambience was excellent. My room was exceptionally comfortable. The adjustable bed, and the recliner chair were perfect for me as they assisted me to have gentle movements.
Every member of staff that I met was kind, thoughtful and respectful. They all made my stay perfect. The food was excellent, a personal menu choice every morning (three courses for lunch!). There was a full list of daily activities, and the information was provided on a weekly printout delivered to me. There were a few Birthday Celebrations while I was at Baycroft Great Baddow
and these were held in the Bistro area with all welcome. The gardens were lovely, and I eventually was able to go out and sit there when the weather was clement. In all, I cannot recommend Baycroft highly enough.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our reviews online. We really do appreciate your kind words and I will ensure this is cascaded to all staff.


Do pop in and see us for a coffee.
Thank you once again.


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Review from C M (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Baycroft Great Baddow after a prolonged stay in hospital and respite was paramount for both her and the family. It was only intended as a two-week stay but eventually was nearly 6 weeks.
From the first conversation with the team, our family has nothing but praise for Baycroft. In particular,
they were fantastic with the discharge from hospital, medication checks and all the medical notes and administration.
Mum was made to feel special from the moment she walked through the doors, and after a long hospital stay the hairdresser stayed beyond her normal working hours to wash and blowdry Mum's hair. Its the little gestures that make such a big difference.
On the medical team and her colleagues were notable - they so clearly care for their residents.
On the many visits there was never anything other than positive 'can do' attitudes from the whole team.
Baycroft really is a home and not an institution.
We won't hesitate a moment if Mum needs respite care again.

Reply from Lauren Digby, Regional Customer Relations Assistant at Greenwood Court Great Baddow

Thank you for taking the time to leave such a heartfelt review for our home. It is lovely to hear that from the moment you met the team at Baycroft Great Baddow, you felt supported with your journey of placing Mum into respite care. After a long stay in hospital, I am sure that a pamper from our hairdresser made Mum feel so much fresher and back to her normal self. I am glad that you feel that every aspect of Mum's needs were met by our dedicated team. I will ensure that your kind words are shared with our team.


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Review from Heather M (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, we are very pleased with the care at Baycroft Care Home, Great Baddow Chelmsford. The staff are all very caring and considerate to residents and visitors alike. However, the one thing that lets it down quite considerably are the gardens, which are well below what you expect from a "luxury"
care home. A gardener once a week isn't enough to maintain these gardens. Several residents we spoke to, feel the same.

Reply from Lauren Digby, Regional Customer Relations Assistant at Greenwood Court Great Baddow

Thank you for taking the time to leave a review for our home. I am happy to hear that you are pleased with the standard of care being provided at Baycroft Great Baddow. I will ensure that your comments regarding our outside garden areas are cascaded to our management team, we appreciate your honest feedback.


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Review from Rachel H (Daughter of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad,94, came to Baycroft to allow my mum some rest time. Dad has dementia and is wheelchair-bound. Mum has been looking after him at home but following a fall Dad went to hospital and came to Baycroft. They had never been apart for more than a week and during Dad’s stay were due to celebrate their
71st anniversary, wow they were treated like royalty, a beautiful meal, decorations and it fell on a day when a singer was in. The day was made about them, Dad sang along remembering the words and smiling and laughing. I can’t thank the staff enough, they always make sure my mum is fed before going home and that they are both happy. The beautiful garden is a great reminder to Dad about the beautiful garden he had at home and he talks about how they should improve it. Keep doing what you are doing, showing compassion to all the family and making their time apart easier.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for completing one of our reviews, I will ensure this is cascaded to all staff.
We all had a great time in celebrating their anniversary with them, what a wonderful day we all had.
Thank you once again.


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Review from David W (Son of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This is not going to be a great review as, after 3 months, my 95-year-old father was asked to leave for making misogynistic comments to some members of staff. Before my father was asked to leave I would have rated Baycroft highly, however, my father has moved to another care home and I have realised
some drawbacks with Baycroft.
Baycroft is a very photogenic home with very good facilities.
Most of the staff are very friendly and helpful. Although my 94-year-old Mum was not a resident, she spent a lot of time at Baycroft and the staff could not have been kinder.
The care can be patchy with a lot of agency staff employed especially at the weekend.
Medical care is not really as good as it should be. I think management needs to be strengthened on the medical side.
There is no standard for how long it should take to reply to a patient call so response times are variable but it can be more than 15 minutes.

Reply from Sophie Baker, Head of sales and marketing at Greenwood Court Great Baddow

Thank you for your review of our home, we are sorry to hear the negative comments you have about your father’s stay with us. Unfortunately, we were unable to meet his needs and as you alluded to, he did display discriminatory behaviour towards our staff which subsequently led us to serve him notice. We are, however, very pleased to hear that he is happy at his new home.


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Review from Anna E (Daughter of Resident) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a 2 weeks respite period at Baycroft Great Baddow in May 2023. I cannot praise the facilities and staff enough. She was encouraged to participate in all activities which she embraced, whether it was as a group or on a one-to-one basis.
The food was excellent and varied. I had lunch with
Mum a couple of times and witnessed her eating with gusto. Mum turned from someone with little appetite to eagerly anticipating meal/snack times.
A big shout out to each and every member of staff who made Mum feel very special and cherished. She very quickly settled into the very comfortable and welcoming atmosphere within the care home. She made friends quickly among the residents and often commented on how kind everyone was.
I was concerned about her going to Baycroft as she had not been away from home before. I needn't have worried as she was very happy there and never once said she wanted to go home.
She always looked well cared for during my daily visits.
Thank you, everyone.

Reply from Lauren Digby, Regional Customer Relations Assistant at Greenwood Court Great Baddow

Thank you for taking the time to leave such a heartfelt review of our home. I am so glad that your mother's stay went well and that she had a very positive experience, it is lovely to hear that your mother was encouraged to take part in our diverse activities programme and benefited from the facilities on offer as well as enjoying the food and snacks available. I will ensure that your incredibly kind comments are shared with our team.


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Review from C c (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is to reflect on our mother's first 2 weeks at Baycroft. Our initial contact with Customer Relations was excellent. We then met the manager who is clearly in charge, dedicated to running a caring home and dealing openly with any issues. Following a difficult 6 months at a different provider,
we are so very grateful to have been able to move Mum. The nursing/care staff have been excellent, delivering what they promised. Everything is monitored and the family have been consulted and informed regarding pain relief and care. I have walked in and seen the staff knelt by Mum's bed, they hold her hand, look her in the eyes and gently brush back her hair while they listen to her. This is not just a job this is care. The reception staff are welcoming and caring, keen to answer/resolve any concerns or queries, The entertainment staff are evident, present and clearly strive to communicate with all residents whether as a group or one-to-one. It is a community not just a care home. Thank you.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we at Baycroft appreciate your kind comments, and we are so glad your decision to move your mum was the right decision for you and your family.
We will endeavour to continue to care for your mum to the best Baycroft can provide.
Thank you.


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Review from Sally F (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This review relates specifically to my mum's last days at Baycroft Great Baddow Care Home and her eventual passing. All of the nursing and care staff treated Mum with respect, dignity and consideration throughout her final days. This compassionate attention was also given to my dad, another resident
of Baycroft, and to all of the close family. The empathy, thoughtfulness and support from all staff were outstanding and helped us through a sad and difficult time. We will always remember the warmth and kindness shown and certainly consider the Baycroft community as an extension of our own family! Thank you.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for completing a review card and for your kind words. It is with great sadness we lost your mum, we all loved her and will be sadly missed, our thoughts are with you and the family. I will ensure your kind words will be cascaded to all staff.


Thank you


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Review from Liz S (Daughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We received a warm welcome, everybody has been friendly and worked hard to help Mum settle. In particular, our experience with the customer relations manager has been outstanding, nothing has been too much trouble. Mum loves cooking and she has been able to cook sausage plaits, her signature dish! Mum
did have an issue with the way a member of staff interacted with her, this was taken seriously and dealt with in an exemplary way. The nursing care she receives is excellent, we have confidence that medically she is being well looked after. Improvements could be made to the laundry service and Mum has been waiting 7 weeks for her outside door and curtain tie hook to be fixed. When Mum arrived she had very swollen legs and was led to believe that within a week these would be sorted, which didn’t happen for a multitude of reasons, it would be better to underpromise and over-deliver rather than vice versa.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time to complete a review card for us, I appreciate your kind words and your comments and will inform the relevant departments of your comments, as you are aware our manager's door is always open, should there be anything you would like to discuss.
Your mum has truly settled into Baycroft and our staff love looking after her.
Thank you once again.


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Review from Paula B (Daughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Baycroft Great Baddow from November 2019 until her death on the 7th of March 2023. From the day we brought her to the home until her final days we were always extremely impressed with the professionalism and compassion shown by every member of staff. Everyone works exceptionally hard
and the atmosphere is tranquil and homely. In her later years, my mother's dementia caused her to be very difficult but the patience and kindness of the staff were exemplary. We are extremely grateful.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for your kind words, I will ensure your message is cascaded to all staff. We would like to pass on our condolences to you and the family, we will miss your mum dearly.


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Review from Julie S (Sister of Resident) published on 19 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you had a 'beyond excellent' category then I would mark all of them. The way my brother has thrived since his move here is nothing but a miracle. He is genuinely loved and treated well by all staff and it seems like all the residents especially the ladies like him. I cannot express my gratitude enough
for the wonderful staff and the interaction that I have had has always been very polite and helpful most importantly my brother is always the main priority.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for your kind words. I will ensure this is cascaded to all staff.
We love looking after your brother. He certainly has settled into the Baycroft life.
Thank you once again.


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Review from V S (Daughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a temporary stay at Baycroft in Great Baddow following some hospital admissions and a family bereavement.
The whole process was extremely well managed, from the initial paperwork required for admission, to the moment he left for his own home.
All staff were very caring, professional
and friendly.
The food was lovely and the facilities of a very high standard.
Dad was very complimentary about his stay and we wouldn't hesitate to use Baycroft in future again.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing our review cards, we really appreciate your comments, all of which will be cascaded to the staff.
It was a pleasure looking after your father.
Thank you


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Review from L E (Grandson of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff from my nan's first day, very kind and happy to help. Staff always gave updates on Nan, very happy Nan was looked after so well. Thank you.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing a review, we really appreciate your comments and will cascade this to all staff.
Thank you.


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Review from C H (Daughter of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

A full complaint will be forthcoming as there were too many issues to list in this review.

Reply from Lianne Parkin, General Manager at Greenwood Court Great Baddow

We apologise for any upset or inconvenience this has caused you, we have submitted a full response to the official complaint in line with our complaints policy. It is very important to us that our residents have a positive experience at Baycroft Great Baddow, so therefore we take feedback extremely seriously and ensure learnings are taken from each outcome.


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Review from Jane S (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only recently begun her stay at Baycroft Great Baddow. However, during the short time in which she has been there I have been very impressed both with the high standards and cleanliness of Baycroft Great Baddow and also with the kind and caring staff for whom nothing seems too much trouble.
It was actually my daughter who highlighted Baycroft Great Baddow to us as one of her friend's grandparents currently resides there and cannot speak more highly of it. My mum appears to be happy there and constantly mentions how kind and caring everyone is.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, I will ensure that all staff are aware of your comments, we really do appreciate your kind comments.
Thank you.


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Review from John D (Friend of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Baycroft Great Baddow is simply outstanding. The quality of care and support from staff and management is without fault the very best. For residents it must feel like they've been upgraded to a first-class suite at the Ritz or Savoy, enjoying five-star treatment with activities and catering, that offers
a glorious and varied menu of delicious foods. It's the simple things that matter, you need never worry, knowing the attention to detail is what defines Baycroft Great Baddow. A resident is never ignored, they genuinely love and appreciate their residents, engaging with them in meaningful conversation and getting to know their needs and habits. If I ever come to a stage in life when I need such care, I hope it’s at a place to Baycroft Great Baddow's standards. Unfortunately, I've seen too many care facilities visiting family and friends which would frighten you. Where praise is most definitely due felt it worthy that I write this glowing review and recommendation.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in taking the trouble in completing one of our reviews, so nice to see your friend has settled in very well and loves the life here at Baycroft.
I love the photos he is taking, it's good for all staff to see, once again thank you once again for your kind comments.


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Review from Chris C (Son-in-law of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who celebrated her 99th birthday in February, moved into Baycroft in Great Baddow in November 2021.
We live 125 miles away and the difficulties caused by the Covid-19 pandemic, together with our own health issues, made it impossible for us to travel to arrange this move. However,
with the help of amazing neighbours and staff, the admission process was handled in an extremely professional and timely manner.
I speak to my mother-in-law on the telephone on a daily basis and it is clear that she has settled in exceptionally well. She tells me that all the staff at Baycroft are very kind to her. Recently we were able to speak to her via FaceTime, where she was very proud to show us round her beautifully appointed room.
It is very comforting for all the family to know that she is enjoying the very best of care in this next chapter of her life.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we really appreciate your time in doing this. I will ensure all the staff are aware of your comments.
We will endeavour to give the best quality of care to your mother-in-law.
Thank you once again.


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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Greenwood Court Great Baddow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Greenwood Court Great Baddow is calculated as follows: ( (284 Excellents x 5) + (63 Goods x 4) + (22 Satisfactorys x 3) + (14 Poors x 2) ) ÷ 383 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenwood Court Great Baddow is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (6)

Rebecca

Rebecca Harris

Job Title: Home Manager

Joined: 2022

My name is Rebecca Harris


I have worked in care for over 5 years and have recently been promoted to Home manager at Great Baddow, in which I look forward to supporting the home and the team and most importantly ensuring our residents are well cared for and looked after.


I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.


Sherry

Sherry Jabonillo

Job Title: Deputy Manager

Joined: 2023

Sherry Jabonillo joined Greenwood Court in December 2023 as a Senior Carer and was recently promoted to Deputy Manager.
With over 15 years of experience in care, Sherry finds real purpose in looking after the residents. She has always believed that caring for others is her true calling and is proud to be part of a team that shares this commitment.
Sherry has completed NVQ Levels 2 and 3 in Health and Social Care and is currently working towards Level 4.


Chistopher

Chistopher Pilgrim

Job Title: Head Chef

Joined: 2019

Hello my name is Christopher, Head Chef of this beautiful care home in Great Baddow


I started my career straight away after leaving school in 1991, working in various prestigious establishments.


In 2001 I decided to return to college and study patisserie. I worked in a few famous establishments including Harrods, where I received 'The Chairman Award For Excellence' during my role as head of pastry in the Georgian restaurant.


I founded my own company in 2007 that supplied high-quality desserts and gateaux across central Essex. I won the award of 'New Small Business' from the 'Mid Essex Business Awards' in 2009.


I left my patisserie in 2014 to spend more time with my 3 children. I am now with Great Baddow to continue producing a standard of excellence.


Colin

Colin Mace

Job Title: Lifestyle and Well-being Coordinator

Joined: 2018

I joined Great Baddow over 5 years ago as one of the initial intakes of staff for the home.


During the first 6 months after opening, I spent a lot of time working downstairs, but as the home filled up with residents, I found myself working more and more in the kitchen where I was originally employed.


I've always found it easy to build relationships with the residents, have always loved having a laugh and a joke but also a serious and in-depth conversation when required. I believe in treating people as individuals, centring my interaction and relationships with them accordingly.


I enjoy both group and individual activities and catering to both the wants and needs of the residents. I believe I am a good communicator but I also can listen. This may be my first official role in the capacity of an activity coordinator, but I do have many years of experience interacting and communicating with people from a wide range of social backgrounds.


Lynsey

Lynsey Smith

Job Title: Home Administrator

Joined: 2023

Hello, I’m Lynsey, I am the Home Administrator here at Great Baddow.


I worked in Care previously during COVID-19 so the opportunity to join the team at Great Baddow has been great and every day really is different.


Having had my own family members spend time in Care Homes, I know how important it is just to take a few moments out of your day to talk to someone, working at Great Baddow gives me the opportunity to do that every day.


I look forward to meeting more of the Baddow community as I settle into my new role.


Lisa

Lisa Crockart

Job Title: Receptionist

Joined: 2023

Hi, my name is Lisa and I’m one of the Receptionists at Great Baddow. I spent many years working as an administrator, but when two of my daughters got diagnosed with a serious medical condition, I had to spend a lot of time helping out in their school and also had to work from home.


After a few years, I realised I missed working with others.


So earlier this year I joined Great Baddow as a Receptionist. I love that every day is different and I enjoy chatting with all the residents and their families and friends. It’s great being part of the lovely team, knowing we are all doing our best to care for the residents and make them happy.