All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors welcome at any time.
On-site car park.
Greenwood Court Great Baddow has a Review Score of 9.6 (9.611) out of 10, based on 33 reviews in the last 2 years. Over all time Greenwood Court Great Baddow has 139 reviews.
Review from S B (Resident) published on 14 June 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for you completing one of our reviews, we will continue to keep our standards to a very high standard
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Review from Ann W (Aunt of Resident) published on 13 June 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing one of our review cards ,we really do appreciate your kind comments and endeavour to continue this level of professional through the home at all times.
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Review from Kate M (Relative of Resident) published on 4 June 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you very much in completing one of our review cards, we take on all your comments and will address them to the relevant department
Thank you once again
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Review from Tim B (Friend of Resident) published on 29 May 2018
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5.0 out of 5
The reception was accessible, clean, light and airy with a friendly atmosphere. My mother-in-law was invited to sit with her friend in the café area where they enjoyed catching up for
The Customer Relations Manager, very kindly offered to collect my mother-in-law from her house, as she lives locally and take her back home for occasional visits in the future when she is even able to stay for lunch too, this was very much appreciated by all of us. Thank you.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing one of our review cards. We appreciate your kind words and I would be delighted to pick up your mother-in-law so our resident can enjoy quality time with her friend of many years.
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Review from T P (Husband of Resident) published on 17 May 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for completing our review card for our home, we really do appreciate your comments and welcome you and your wife back at any time.
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Review from Edna N (Resident) assisted by family/friend published on 17 May 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Many thanks for taking the time and completing our review card. I'm so pleased you've settled in nicely and making this your new home.
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Review from J U (Granddaughter of Resident) published on 14 May 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you so much for taking the time and trouble in completing one of our review cards, we really do appreciate your comments and will continue to provide excellent care for your grandma.
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Review from M U (Great-granddaughter of Resident) published on 14 May 2018
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5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for completing a review card for us at Baycroft, we really do appreciate your kind comments and will endeavour to do our best for your loved one. Thank you.
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Review from Deborah N (Granddaughter of Resident) published on 11 May 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you in taking the time in completing a review for us. I'm so pleased to hear your comments and we will continue to give the utmost care for your mother, she's a delight to care for in her new home.
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Review from H M (Friend of Resident) assisted by family/friend published on 11 May 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing our review card, we really do appreciate your comments.
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Review from C N (Son of Resident) published on 26 April 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing a review for us at Great Baddow.
We really appreciate your kind comments and will endeavour to keep the utmost professional care for your mum.
Thank you.
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Review from David N (Son of Resident) published on 20 April 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow
Thank you for completing a review card and taking the trouble to complete it.
We really do appreciate your kind words and we will endeavourer to care for your mum with the utmost professional care.
Thank you.
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Review from Susan S (Wife of Resident) published on 13 April 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing one of our review cards
I'm so pleased you are happy at the service we are providing, we will endeavour to keep our standards at this level.
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Review from P B (Son-in-law of Resident) published on 29 March 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time to complete a review for us, we greatly appreciate your time in doing so.
We will continue to give the utmost care to all of our residents and we are so pleased your mother in law has settled into her new home.
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Review from C W (Daughter of Resident) published on 8 March 2018
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Overall Experience
5.0 out of 5
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much for taking the trouble in completing a review for us, we appreciate your kind comments and we will endeavour to maintain this level of service and care we are providing for your mum
Thank you.
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Review from David M (Respite Resident) published on 2 March 2018
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Overall Experience
5.0 out of 5
Reply from Wendy, Customer Relationship Manager at Greenwood Court Great Baddow
We at Baycroft thank you kindly for completing a review for us and glad we were able to care for you whilst you stayed with us. We look forward to seeing you soon.
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Review from S B (Daughter of Resident) published on 7 February 2018
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4.0 out of 5
Beautifully decorated and superb amenities.
Food is very good.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
We at Baycroft would like to thank you for your kind comments and taking the time in completing the review for us, we will continue to give the utmost care to all of our residents.
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Review from J D (Resident) published on 29 January 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
We at Baycroft would like to thank you for completing one of the review cards and we very much enjoy you staying with us in Great Baddow.
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Review from Lilian H (Wife of Resident) published on 29 January 2018
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.6 (9.611) out of 10 for Greenwood Court Great Baddow is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.611 for Greenwood Court Great Baddow is calculated as follows: ( (284 Excellents x 5) + (63 Goods x 4) + (22 Satisfactorys x 3) + (14 Poors x 2) ) ÷ 383 Ratings = 4.611
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Greenwood Court Great Baddow is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
My name is Rebecca Harris
I have worked in care for over 5 years and have recently been promoted to Home manager at Great Baddow, in which I look forward to supporting the home and the team and most importantly ensuring our residents are well cared for and looked after.
I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.
Job Title: Deputy Manager
Joined: 2023
Sherry Jabonillo joined Greenwood Court in December 2023 as a Senior Carer and was recently promoted to Deputy Manager.
With over 15 years of experience in care, Sherry finds real purpose in looking after the residents. She has always believed that caring for others is her true calling and is proud to be part of a team that shares this commitment.
Sherry has completed NVQ Levels 2 and 3 in Health and Social Care and is currently working towards Level 4.
Job Title: Head Chef
Joined: 2019
Hello my name is Christopher, Head Chef of this beautiful care home in Great Baddow
I started my career straight away after leaving school in 1991, working in various prestigious establishments.
In 2001 I decided to return to college and study patisserie. I worked in a few famous establishments including Harrods, where I received 'The Chairman Award For Excellence' during my role as head of pastry in the Georgian restaurant.
I founded my own company in 2007 that supplied high-quality desserts and gateaux across central Essex. I won the award of 'New Small Business' from the 'Mid Essex Business Awards' in 2009.
I left my patisserie in 2014 to spend more time with my 3 children. I am now with Great Baddow to continue producing a standard of excellence.
Job Title: Lifestyle and Well-being Coordinator
Joined: 2018
I joined Great Baddow over 5 years ago as one of the initial intakes of staff for the home.
During the first 6 months after opening, I spent a lot of time working downstairs, but as the home filled up with residents, I found myself working more and more in the kitchen where I was originally employed.
I've always found it easy to build relationships with the residents, have always loved having a laugh and a joke but also a serious and in-depth conversation when required. I believe in treating people as individuals, centring my interaction and relationships with them accordingly.
I enjoy both group and individual activities and catering to both the wants and needs of the residents. I believe I am a good communicator but I also can listen. This may be my first official role in the capacity of an activity coordinator, but I do have many years of experience interacting and communicating with people from a wide range of social backgrounds.
Job Title: Home Administrator
Joined: 2023
Hello, I’m Lynsey, I am the Home Administrator here at Great Baddow.
I worked in Care previously during COVID-19 so the opportunity to join the team at Great Baddow has been great and every day really is different.
Having had my own family members spend time in Care Homes, I know how important it is just to take a few moments out of your day to talk to someone, working at Great Baddow gives me the opportunity to do that every day.
I look forward to meeting more of the Baddow community as I settle into my new role.
Job Title: Receptionist
Joined: 2023
Hi, my name is Lisa and I’m one of the Receptionists at Great Baddow. I spent many years working as an administrator, but when two of my daughters got diagnosed with a serious medical condition, I had to spend a lot of time helping out in their school and also had to work from home.
After a few years, I realised I missed working with others.
So earlier this year I joined Great Baddow as a Receptionist. I love that every day is different and I enjoy chatting with all the residents and their families and friends. It’s great being part of the lovely team, knowing we are all doing our best to care for the residents and make them happy.
