Claremont House

Wingfield Way, Beverley HU17 8XE
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9.9 89 Reviews
  • Claremont House, Beverley
Claremont House, located in East Riding of Yorkshire, opened in April 2017. The home has 73 bedrooms with en-suite wet rooms.

The home delivers the best quality environment the region has to offer while providing the highest possible standards of care to ensure individuals get the attention and lifestyle they deserve.

Claremont House is equipped to accommodate people with high levels of health and personal care needs. The memory impairment facility provides accommodation that has been tastefully and sympathetically designed to offer a safe, secure and stimulating environment for people who may have varying degrees of memory impairment.
Menus are created by chefs who are experienced in providing a range of nutritious meals to suit all appetites, tastes and dietary requirements.

There is a wide range of daily activities on offer with opportunities for social interaction with like-minded people.

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Care Provided by Claremont House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jane Olafsen (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (71)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 4

Funding & Fees Guide for Claremont House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home for further information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.


  • Parking

  • Parking on site


Claremont House Reviews (89)

Total of 89, showing 21-40
9.9

Claremont House has a Review Score of 9.9 (9.876) out of 10, based on 18 reviews in the last 2 years. Over all time Claremont House has 89 reviews.

Overall Experience

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  • 16
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Date Published

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Review from Michael R (Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the three weeks I have been here, I have been treated very well in a friendly manner.

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Review from A R (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last month or so that dad has been in Claremont House, he has been cared for extremely well. The staff are 100% committed to the patients and try to help by making their stay in Claremont House as comfortable and safe as possible. The staff are always very polite and helpful, adhering to needs
and requirements. I would have no hesitation about recommending Claremont House to anyone who requires their help.

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Review from Stuart G (Resident) assisted by family/friend published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very well looked after indeed. Can't give the staff enough praise. I have been treated with dignity and respect. Even when I have had continence problems, staff have never made me feel embarrassed.
I have not joined in many activities because I chose not to but I am sure they are very
good.

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Review from David B (Nephew of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff have continued to look after my Aunt very well despite the continuing pressures placed on them by the Covid 19 regulations. Although she misses the closeness of pre-Covid visits she values the friendliness of the staff and always seems to maintain her sense of humour.

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Review from Nick P (Son of Resident) published on 2 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brothers and I have been so grateful to the whole team at Claremont House for the care and attention they have consistently given to Mum over the past few years. Their kindness and understanding to us during the lead up to Mum's recent passing has made a very difficult time that bit more bearable.
I wouldn't hesitate to recommend them.

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Review from Kirsty S (Daughter-in-law of Resident) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Claremont have been brilliant, especially under the coronavirus circumstances. They have tried to keep a smile on all residents faces, especially over the Christmas period, making Christmas Day as good as there could for the residents when the family could not come to see their loved ones.
The staff came to work and made the day as special as they could for them.

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Review from Robert G (Son of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been proactive in keeping me informed of developments throughout the year and informing me of the situation with regards to visiting arrangements. They have tried to try and maintain contact.

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Review from Nick M (Son of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at lots of care homes, trying to find the best place for my mum. Claremont House stood out for lots of reasons and was by far the best care home we visited - good quality rooms and facilities, but it was the care team that really stood out. Professional, friendly and, of course, caring. They
have done a really good job over the last year with COVID-19 - not an easy time, and they have kept on smiling and maintained a sense of humour.

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Review from Kerry T (Daughter of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff go out of their way to make sure my relative is well looked after and has everything they need. In what has been a very trying time for everyone during the Covid-19 pandemic, the staff have been amazing. They are all stars in my eyes!

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Review from Debbie B (Daughter of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently been admitted to this home after having a fail placement in another home, she is thriving and so happy. As a family, we are so pleased with her care and would recommend this home. The activities are great, and the staff have so much interaction with residents.

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Review from Kim M-B (Daughter of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot speak more highly about the care my father has received whilst being a resident in this establishment.
I feel content he is happy, well cared for, and he very much enjoys the environment.
The staff are always pleasant and genuinely care about my fathers well being.

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Review from Fiona W (Daughter of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mums stay at Claremont started on lockdown day 2020. She has dementia, and we were struggling to keep her safe at home. The staff have been fantastic during what has been a very challenging year. Yes, I have not been able to see her as often as I would like or as close, but all restrictions have
been understandable, and it is her safety that counts, not my needs. Mum got Covid, and again, the staff were brilliant and understanding, and with the right care and measures of safety to protect everyone, she came through it. Looking after elderly residents with dementia is really hard it is a vocation. Every member of staff I have dealt with have been lovely, and despite still feeling guilty about taking my mum to be looked after by someone else, I feel that she is safe, well cared for and in the right place. When I saw her yesterday, she had her nails painted, her hair done, and looked very smart and was happy. The only improvement would be a better outside space.

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Review from Tracey R (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my mum's advanced dementia and her having a recent fall, we felt as a family, Mum needed a little bit of respite. Myself and my family spent time looking for the right place and decided together on Claremont House. Since being in Claremont House, my mum's health has improved massively. She is
receiving excellent care and we would recommend it to anyone.

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Review from Morgen B (Granddaughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana just moved into Claremont House, after a fall and being in hospital. She was very unwell at the time of moving in, however, since moving in she has really picked up. I ring regularly and the staff are always more than helpful, enabling me to speak to her and her sounding really happy, puts my
mind at rest.

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Review from Gary P (Son-in-law of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Managers efficient, friendly and professional. Arranged admission quickly following a hospital stay. Kept family informed at all times. The staff are very friendly. Have visited home before lockdown, beautiful surroundings and rooms.
Staff seem caring for people in a dignified way. Activity girls
doing arts and crafts. Warm, inviting place. Nothing too much trouble.

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Review from Richard H (Son of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Claremont House for respite care for my mother over the past few years and have found it very good. I always have peace of mind that she is being very well looked after. The staff all know her and are very kind and understanding of her needs. The admin team always keep me informed when necessary
and ensure all the right equipment is in the room.
There are always activities for my mother, i.e Bingo etc and also have an onsite hairdresser.
I will continue to use the excellent service of Claremont House.

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Review from John S (Son of Resident) published on 17 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I am really fed up with Claremont House and Crown Care.
1) The garden they told me was being built last September has had nothing done to it apart from clearing some rubbish in 10 months. Consequently, Dad can't get outside at the moment and looks as pale as a sheet.
2) After 4 months of Covid-19,
their best efforts to enable visits is an old table outside and 21 visit appointment a week for 70 residents. This means that if you can book an appointment it will be cancelled if the weather is bad (in England!). I think Crown Care's efforts in this respect are simply inadequate and show a lack of care and understanding.

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Review from G M (Respite Resident) published on 5 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my third successive year here and will no doubt be back again in the future.

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Review from Graeme T (Son of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been residing at Claremont House for almost 2 years and they have very different needs and require different levels of care. The staff are kind, patient and show a high level of care, compassion, empathy and treat my parents with dignity and respect. Claremont House has very nice
communal areas and facilities that have certainly helped my Mum and Dad settle in, feel comfortable and at home in their new surroundings. I would like to thank all members of staff for looking after Mum and Dad since they arrived and keeping them safe, in particular over the last few months during this very difficult period of the Covid 19 pandemic.

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Review from Lynn P (Daughter of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Claremont House since it opened. I’ve had one or two issues but they have been dealt with swiftly. Staff are friendly and approachable. I’m looking forward to the garden opening as Mum can’t access outside really.
Today (6/8/20) the staff went out of their way so I could see Mum
as I haven’t seen her since before lockdown. They brought her outside for me, it was very much appreciated as I realise the staff must be extra busy at the moment and they didn’t have to do it. I believe Mum looks on Claremont as her home and is as happy as she can be with advanced dementia.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Claremont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Claremont House is calculated as follows: ( (185 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 210 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Claremont House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Claremont House

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Meet the Team (2)

No image found

Kerry

Job Title: Interim Home Manager

Joined: 2022

Kerry has worked in Care for over 30 years and has experience in all aspects of Social Care.


She is very passionate about Person Centred Care and making sure we provide the highest quality service to our Residents. This is done through supporting and leading the excellent team of staff at Claremont House.


No image found

Stephanie

Job Title: Business Support Manager

Joined: 2017

Stephanie has worked in the Care Home Administration for 15 years. Stephanie supports the Home Manager on a daily basis as well as ensuring all the administration aspects of the business are met.