Claremont House

Wingfield Way, Beverley HU17 8XE
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9.8 91 Reviews
  • Claremont House, Beverley
Claremont House, located in East Riding of Yorkshire, opened in April 2017. The home has 73 bedrooms with en-suite wet rooms.

The home delivers the best quality environment the region has to offer while providing the highest possible standards of care to ensure individuals get the attention and lifestyle they deserve.

Claremont House is equipped to accommodate people with high levels of health and personal care needs. The memory impairment facility provides accommodation that has been tastefully and sympathetically designed to offer a safe, secure and stimulating environment for people who may have varying degrees of memory impairment.
Menus are created by chefs who are experienced in providing a range of nutritious meals to suit all appetites, tastes and dietary requirements.

There is a wide range of daily activities on offer with opportunities for social interaction with like-minded people.

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Care Provided by Claremont House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jane Olafsen (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (71)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 4

Funding & Fees Guide for Claremont House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home for further information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.


  • Parking

  • Parking on site


Claremont House Reviews (91)

Total of 91, showing 81-91
9.8

Claremont House has a Review Score of 9.8 (9.821) out of 10, based on 20 reviews in the last 2 years. Over all time Claremont House has 91 reviews.

Overall Experience

  • 73
  • 17
  • 0
  • 1
  • 0

Date Published

91
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14
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71

Review from Mary D (Mother of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter, who is crippled with MS arrived at Claremont thin and gaunt and could hardly feed herself. She went home much better because of the excellent care and food (an excellent cook), but at only 57 years old, was pleased to see her own home again, with carers, understandably.

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Review from Angela H (Resident) assisted by family/friend published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly. I can't say any more.

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Review from Philip H (Son of Resident) published on 19 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well designed facilities, excellent for the resident's needs.
Residents looked after by caring staff and management.
Visitors welcomed by staff and can integrate with residents easily.
My mother settled in quite well, which gave peace of mind to her family.

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Review from Peter H (Son of Resident) published on 17 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mum has only been in the care home for a few weeks she has settled into life there very quickly which is a great compliment to all of the staff who we have found to be so helpful in helping her during what has been a difficult transition from living in her own home.

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Review from Pam W (Daughter of Resident) published on 14 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed emergency respite so I phoned Claremont House on Sunday, an assessment was carried out on the Monday and mum arrived on Tuesday. The home is bright, airy and tastefully furnished but being a new purpose built building, I would have expected this. Senior staff on Wessex who I have had contact
with are experienced in their field and quickly seemed to understand my mother which gave me confidence and peace of mind. The junior carers showed great empathy and understanding both to my mother and other residents. I visited nearly every day at various times of the day and evening and never once saw anything I was not happy about. Not in a million years would I have expected my mother to settle in a care home like she did. Her anxiety and agitation were far less than they had been; there was always something or someone for her to engage with. She is returning for respite 1 week in every 4 which is a true testimony to the fact that both of us are happy with the care she is receiving.

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Review from Janet W (Daughter of Resident) published on 22 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Claremont House about four weeks ago. The staff have been so lovely and kind to my mum treating her with care, compassion, dignity, respect and awareness to not only her personal needs but also to her mental wellbeing.
The small details have not gone unnoticed by me. As an example,
making sure her nails are clean, just sitting having a chat about the past or doing a puzzle with her, along with the big ones to help my Mum settle into her new environment.


We have had a positive and supportive experience with every member of staff which if you are looking for a care home for your loved one, I hope this review has helped you to consider Claremont House. No appointment is required to have a look around, just turn up.


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Review from Lucia S (Daughter of Resident) published on 26 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The excellent care that my frail mother has received to date, matches the excellent facilities at Claremont House. My mother is treated as an individual; her needs and preferences are consistently accommodated and all of the staff treat her with friendly warmth, kindness, respect and dignity. Visitors
are warmly welcomed at any time to my mother's new "home" (free drinks and cake are offered also). Claremont House lives up to its name as a Care Home; the care is excellent, home is where my mother is happy, well looked after and at ease, and family members are welcomed. The staff, the food and the facilities are outstanding. This is an exemplary care home. I am so relieved and truly grateful that my mother is here.

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Review from Catherine B (Partner of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the full time carer of my partner I was faced with a dilemma when told, and given a date, for a hip replacement.
I did a lot of research and visits and chose Claremont House. My choice was based on safety, professionalism, security and quality of staff and care.
I met with several members of
staff in a temporary office when the home was nearing completion. They filled me with confidence and I managed to change the date of my operation so as to enable him to have respite care at Claremont.
I couldn't have made a better choice.
My operation and recuperation went ahead with absolutely no problems, helped by the confidence I felt in everyone and everything at Claremont. His respite care has been seamless and I would not hesitate to recommend to anyone.
Thank you to everyone at Claremont for making my operation and recovery so much easier as I was safe in the knowledge he was so well looked after by a team of wonderful staff.

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Review from Paul B (Grandson of Resident) published on 12 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a Financial Adviser I come across care planning a great deal and the pitfalls of looking for a suitable care home. When my grandmother's care home was closing, I have to admit I panicked. Then I heard that Claremont House was being built. I did my own due diligence on this company and was extremely
pleased with my findings. As a result, I worked closely with the marketing manager and the care home manager to secure a place on behalf of my grandmother. She has now been a resident at Claremont House for 1 month and during this time I have seen a significant change in her. The staff seem to go above and beyond when taking care of her. I can't rate the team at Claremont House highly enough and if you are looking for a care home, pay a visit and have a look around. Having viewed many care homes in the area, I believe this is by far the best I've seen.

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Review from Spencer L (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to Claremont House. I have seen a significant change for the better in her wellbeing. This won't mean much to most but I actually got to sit down for a full hour with my mother instead of watching her walk around and around in circles for an hour. Claremont House is pleasant to
the eye, fresh and clean and feels a safe environment for my mother.
The staff are great and the good work they've done with my mother in a short space of time is very encouraging.

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Review from C W (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum moved to Claremont House from another home, I have seen a marked improvement in her general appearance and demeanour. The home is a lovely environment which helps everybody. The care is of a high standard most of the time. The home is new and purpose built with everything the staff need to
do their job and I have confidence that the level of will continue as time goes on.

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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Claremont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.821 for Claremont House is calculated as follows: ( (197 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 234 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Claremont House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

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Kerry

Job Title: Interim Home Manager

Joined: 2022

Kerry has worked in Care for over 30 years and has experience in all aspects of Social Care.


She is very passionate about Person Centred Care and making sure we provide the highest quality service to our Residents. This is done through supporting and leading the excellent team of staff at Claremont House.


No image found

Stephanie

Job Title: Business Support Manager

Joined: 2017

Stephanie has worked in the Care Home Administration for 15 years. Stephanie supports the Home Manager on a daily basis as well as ensuring all the administration aspects of the business are met.