Skylark House

St Marks Lane, Horsham RH12 5PU
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9.8 125 Reviews
  • Skylark House, Horsham
The skilled team at Skylark House in Horsham, West Sussex, provides an extensive range of care services, from residential and nursing care through to dementia and end of life care. Every resident is treated with dignity and respect and receives care that’s personalised to their needs and wishes.

The home has excellent facilities, including a large, secure garden overlooking a riverside walk, as well as a coffee shop, hair salon, bar and cosy cinema.

There’s also an innovative range of group and one-to-one activities for residents to enjoy, tailored to their interests. Residents’ family members and friends are always welcome to visit whenever they wish, and they can join their loved one for a meal or take part in outings and activities.

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Care Provided by Skylark House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dorota Woloszyn (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (82)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Skylark House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,794
    • Self-Funded Residential Dementia Care from £1,884
    • Self-Funded Nursing Care from £2,034
    • RESPITE Self-Funded Residential Care from £2,004
    • RESPITE Self-Funded Residential Dementia Care from £2,094
    • RESPITE Self-Funded Nursing Care from £2,244

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Skylark House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • on-site


Skylark House Reviews (125)

Total of 125, showing 1-20
9.8

Skylark House has a Review Score of 9.8 (9.756) out of 10, based on 36 reviews in the last 2 years. Over all time Skylark House has 125 reviews.

Overall Experience

  • 107
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Date Published

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Review from Caroline B (Niece of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie went into Skylark House just under 3 years ago and her care has been amazing. The activities they do are great with something every day. Everyone is encouraged and the activities are fun and adapted to suit all. Skylark became my auntie's extended family and ours too. We loved visiting -
the coffee shop is a lovely seating area to have coffee and cake with your loved one. From reception to office to care staff - everyone is so welcoming.
Sadly my auntie has just passed away after a diagnoses of an aggressive cancer and her end of life palliative care was so reassuring for us. She was kept pain free and passed peacefully. The staff kept her as cheerful as they could and made sure all her needs were met every second of the day. When I visited they took care of my needs too making sure I was ok and offering me that much needed support.
I recommend Skylark to anyone who needs to place an elderly relative into a care provider. They will definitely have an enhanced life, full of fun and can make such great new friendships. The rooms are bright and airy with en-suite facilities. The home has lovely sunny secure balconies on each floor for residents to sit out and enjoy the views of the garden. The well maintained garden is beautiful and they have events for all residents and their families, for example, summer parties and barbecues. The residents can take walks with staff or family around the garden on the safe paths. Lovely seating areas dotted around can be enjoyed in summer months.
An excellent care home comes highly recommended by my auntie and her family.
Thank you for everything especially to the team on the Nursing floor.

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Review from M R (Resident) published on 23 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

3 Months ago I entered Skylark House after a life-changing fall. I was met with tender care and concern by the staff. My hobby is painting, however, when my son died in 2023 I seemed unable to do it anymore. The incredible activities team have encouraged me to pick up a paintbrush again. I now paint
portraits and I have a challenge and purpose each day. Walking back to my room the other day a resident collapsed, I called and within seconds staff and nurses came from every direction. She was given immediate treatment and is fine. The last 2 examples show the extent of Skylark's care.

Reply from Beverly Jordan, Home Manager at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.
At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Skylark team.


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Review from J L (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a two week respite stay my mother chose to come to Skylark House as a permanent resident. She is very happy there and always busy doing one of the many activities on offer. All of the staff are hard working and caring. She now regards Skylark as her home.

Reply from Beverly Jordan, Home Manager at Skylark House

Thank you very much for taking the time to leave us a review about your experience.
At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time,
Many thanks, the Care UK Skylark House team.


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Review from Julie H (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely care home, with nice staff, mostly, I think the food is very good, but possibly needs more suitability for those who struggle to feed themselves. Clean, very well presented. Adequate parking for visitors, good reception staff and managers. Nice carers and kept well informed. One point is the
lack of ability to contact easily when reception is not manned. Needs more staff.

Reply from Samantha Debenham, Reviews Team at Skylark House

Thank you for taking the time to leave feedback for Skylark House. Your kind words are appreciated by the team. I would like to thank you for also making us aware of your concerns regarding the staffing levels and the food. At Care UK we welcome all types of feedback whether that be positive or constructive so we can make improvements where needed. Please be assured this feedback has been passed onto the Home Manager and Senior Management and will be reviewed. Thank you once again. Best wishes.


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Review from Dawn R (Great-Niece of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative only came into Skylark this Autumn. I cannot share enough how wonderful they have all been to her and our family. We've been made to feel like part of a very happy and warm little community. The Christmas season has been nothing short of magical, including the delicious family Xmas meal
that we were invited to. Even when my relative was taken to hospital for a short while, she was welcomed back with such genuine affection and support. This care home was an amazing find and my relative has found fun and happiness in her life again!

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the from Skylark team.


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Review from Ed S (Grandson of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a number of times since my granddad moved in at the start of this year, including several times in December.
I have always been very impressed by how well run the home is, particularly at how engaged the staff are with the residents including my granddad.
Staff are friendly and always
have something for granddad to get involved in.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Skylark team.


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Review from Stephen Y (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Skylark House has been an amazing care home for my dad.
They have looked after him with great care and support.
I feel he has enjoyed his time there with great entertainment put on for the residents on a regular basis.
He eats well, good food they serve there.
The tea room is a nice place to
take my dad when we go and see him.
They also have a fantastic garden which gives us the chance to take him outside when we like to.
I would recommend Skylark to my family and friends

Reply from Beverly Jordan, Reviews Team at Skylark House

The Care UK team thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many Thanks, the Skylark Team.


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Review from B R (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome when I visit Skylark House from the friendliness of the staff on reception to those working in my Mum's suite, who are very caring towards the residents. Her room is always very neat and tidy and, although we don't spend so much time in the coffee shop these days, it is
a lovely relaxing communal space for socialising and entertainment. The updates and communication about her needs are excellent. I feel very reassured that she is being well cared for, especially when I am away with work and not able to visit as often as usual. I am very happy with Skylark House and have recommended the care home to several friends who have been looking at places for their loved ones.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Skylark Team.


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Review from John D (Son of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with my dad being a resident at Skylark House. Not only is he just 5 minutes drive from my house, the care, quality of food and the staff's attention to my dad's individual needs are excellent.
The range of daily activities is also varied and consistent which is also helped by the staff's
diary of pictures showing my dad enjoying himself - This is important as his memory is non-existent due to his dementia.
A particularly memorable event was the arrival of a herd of alpacas. The pictures of them being squeezed into the lift was hilarious.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, Many thanks, the Care UK team.


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Review from Phillip K (Son of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is now a resident at Skylark House in the nursing Milland Suite since July 2024 after suffering a minor stroke and was previously in the Howard Suite.
He is really happy and content even with his reduced mobility, this is down to the diligence and attentiveness of the caring staff within
Milland and the extensive activities put on by the well-being team.
On every visit, my father always compliments the staff and appreciates the range of. Activities that he gets involved with on a regular basis, due to liaison between the Suite staff and the well-being team really going the extra mile to get Dad involved.
There is a definite link between the staff and management, with all of them working well together as a team.
I believe my father is getting an excellent quality of life, due to the efforts of everyone within the team a skylark, and of course, enjoying the spacious house and accessible lovely gardens throughout the year. Thank you all so much.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Skylark team.


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Review from Jacqui R (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In August my father went to Skylarks House for some respite while I was on holiday. After a two-week stay, he made the decision that he would like to remain. Despite being quite a surprise it also came as a relief due to his frailty and poor memory issues. I can only say that the reason he was happy
to stay was due to the care and kindness that he received. The fabulous activities and workshops arranged each day and the delicious food probably helped too!
The nursing side is faultless, any health concerns they have are dealt with immediately and I am always kept well informed.
All the staff - managers, receptionists, nurses, carers, entertainment crew, housekeepers, laundry staff, and the very talented chef and his crew all do the most amazing job and with a smile!
This all helps Skylarks House to be a wonderful place for your loved ones to stay and for relatives and friends to visit.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Lisa S (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Skylark cares for my Mum brilliantly, at first Mum was unsettled because she was upset about losing her independence, but the team at Skylark has shown her respect, care, and kindness and has made a considerable effort in making life for Mum as fulfilling as it can be. I cannot praise the Skylark team
highly enough they are so welcoming to residents and their families.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, Many thanks, the Care UK team.


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Review from C W (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time Mum was in Skylark House we felt she was treated with kindness and well cared for. We were kept well informed about her condition. The doctor was called as necessary and we felt that the staff were always doing their best for Mum.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, Many thanks, the Care UK team.


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Review from Roger S (Son-in-law of Resident) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father in Law (FIL) moved into Skylark in April 2024. My wife, mainly, and I visited a number of Care Homes and without doubt, in our opinion, Skylark offers top quality safety, security, meals, and extra events throughout the year e.g. musicians coming in, Summer BBQ, Sports Day, and much more.
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entire staff that we interact with are great from reception through to the carers/ events team and Management. The recent 'family' Christmas Meal event was superb.
My FIL appears happy, settled, and treated with respect/dignity, and is a great weight off my wife's mind. My wife visits, on average 6 days a week, due to it being local to us and I visit between 2/3 days a week.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from Gwen P (Wife of Resident) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This has been my first experience of a care home of which my husband is a resident from day one I have found everyone very caring and helpful the lengths they go to in providing the atmosphere needed to continue to live your life is first class and I can't praise them enough. Anyone thinking of a care
home would not be disappointed with Skylark House.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. Thank you for your time. Many thanks the Care UK team.


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Review from D S (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a very positive experience since Mum has been at Skylark House. Have been impressed with the level of communication from the nurses and care assistants especially in relation to Mum's medical matters. This has been very good as have been called a number of times with explanations regarding
what is and will be happening for Mum. The carers have been very kind and Mum has settled well.

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Review from Mary S (Great-grandson of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my grandad the staff were all very friendly and welcoming. We went outside into the gardens which are lovely and well maintained and a great space to go outside. It is clear my grandad does lots of suitable and fun activities. The coffee area is a great space too for sitting to have a
drink and play games with my grandad. Lovely care home!

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Review from Gary B (Son of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a difficult decision to place a loved on into care, but after viewing several local homes, decided on Skylark, a main reason being the lovely, sizeable gardens. We find the staff highly friendly, approachable and seem genuinely caring in their various roles. They also give good communication
and updates as to how Mum has been with eating and socialising etc. We visit regularly and find teh staff always engaging with the residents in the lounges. The home is well maintained and clean with a good choice of meals.
As a point to note, I never give 10/10 score as I feel all businesses/companies can strive to improve, even if they are scoring high.

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Review from Anthony H (Husband of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home with a very caring and relaxed atmosphere. The activities generated are generally superb and motivate even the most disabled residents. Some of the visiting musicians are generally good but some should be aware of the age group of the people they are entertaining. The staff from senior management
to all other members are kind, thoughtful generally efficient and create an atmosphere of friendship, security and from a relatives point of view a family atmosphere.

Reply from Samantha Debenham, Reviews Team at Skylark House

Thank you for taking the time to write a review and for your kind comments - we are delighted to hear you are happy with your wifes care. At Skylark House we care for up to 82 residents, with ages ranging from 60 to 101. Each time a new resident joins us, our dedicated Lifestyle team spend time with them to learn about their likes and dislikes, including what music they like. When booking entertainment and playing music, we always try to accommodate everyone's musical tastes and different personalities. We will make sure to have these discussions with your wife again to make sure we are catering to her musical preferences.


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Review from Sandra S (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in very well. He is very well looked after and the staff are all very caring. Everywhere always appears to be very clean and tidy. A good variety of activities too. I am very pleased we chose Skylark House as Dad's home. The food appears to be very good. We have all enjoyed a summer
BBQ a the home today which was very well organised. Thank you.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Skylark House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Skylark House is calculated as follows: ( (355 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) + (9 Very Poors x 1) ) ÷ 427 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Skylark House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Dorota

Dorota Woloszyn

Job Title: Home Manager

Joined: 2020

I joined the Skylark House team in 2016 as Deputy Home Manager in 2016. Care UK’s reputation as a respected care provider was well-known. It prioritises its people’s development and the wellbeing and happiness of all residents, and I wanted to join a company with that clarity of vision.


Being with residents is the best part of my job and I do everything I can to make a difference to their day. I start and finish every day with a smile, and that makes me happy.
I was thrilled to be named one of the top 50 leaders in care by Care Home Professional magazine. I’m so proud to have worked my way up from Care Assistant to Home Manager in eight years. I’m now determined to take Skylark House to an ‘outstanding’ CQC rating. I have a great team around me and we’re dedicated to residents’ happiness and wellbeing, and to fulfilling their dreams. I look forward to seeing you at Skylark House.


Frequently Asked Questions about Skylark House

What types of Care is Skylark House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Skylark House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Skylark House have?

There are 82 Single Rooms.

What are the Facilities & Services at Skylark House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Skylark House to the centre of Horsham?

1.1 mile(s) as the crow flies, distance by road may be significantly further.