Skylark House

St Marks Lane, Horsham RH12 5PU
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9.8 125 Reviews
  • Skylark House, Horsham
The skilled team at Skylark House in Horsham, West Sussex, provides an extensive range of care services, from residential and nursing care through to dementia and end of life care. Every resident is treated with dignity and respect and receives care that’s personalised to their needs and wishes.

The home has excellent facilities, including a large, secure garden overlooking a riverside walk, as well as a coffee shop, hair salon, bar and cosy cinema.

There’s also an innovative range of group and one-to-one activities for residents to enjoy, tailored to their interests. Residents’ family members and friends are always welcome to visit whenever they wish, and they can join their loved one for a meal or take part in outings and activities.

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Care Provided by Skylark House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dorota Woloszyn (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (82)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Skylark House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,794
    • Self-Funded Residential Dementia Care from £1,884
    • Self-Funded Nursing Care from £2,034
    • RESPITE Self-Funded Residential Care from £2,004
    • RESPITE Self-Funded Residential Dementia Care from £2,094
    • RESPITE Self-Funded Nursing Care from £2,244

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Skylark House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • on-site


Skylark House Reviews (125)

Total of 125, showing 61-80
9.8

Skylark House has a Review Score of 9.8 (9.756) out of 10, based on 36 reviews in the last 2 years. Over all time Skylark House has 125 reviews.

Overall Experience

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Review from Sara S (Daughter of Resident) published on 25 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Skylarks since early August, at 88 years old, she was needing full-time care and was living on her own. I live in Australia, and so when she first entered Skylarks, I was a bit apprehensive. I knew that my siblings would have everything on hand, and they would only choose the best
for our Mum. I was so pleased to see that they had a facebook page, I could see photos of her joining in on the activities, intact I see pictures of her several times a week doing different things that the wonderful carers arrange. It is easy to contact her by phone, and when I speak to her she is aware that she is staying there and no longer asks to go back home. I visited her earlier this month, and so I was able to see for myself that she was very well. Her room is wonderful and so is the care home. It has beautiful grounds. I was able to take her out for lunch and coffee when I liked. Dogs are allowed in too, this is fantastic for the residents. Overall she is very happy there.

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Review from M D (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the care dad receives here. Most of the staff are very warm, kind and cheerful. Some are delightfully cheerful and enthusiastic others more quietly kind. I feel my dad is safe and very well cared for. He is becoming frailer and dependant and this has been dealt with real
compassion.

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Review from K H (Granddaughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home with helpful and friendly staff. My Nan gets involved with activities and has made friends, enjoys her food and is happy there.

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Review from Sandra H (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautifully kept care home with friendly, caring and professional staff. Mum has very quickly settled in and seems happy.

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Review from C B (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving - have settled my father in. The staff have been extremely kind and attentive towards his needs.
Any questions or requests I have made on his behalf have been dealt with. The general atmosphere here at Skylark House is one of "inclusivity" involving the resident and family.

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Review from Naomi W (Granddaughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a welcoming, bright, light and spacious home. The carers and staff have always been very friendly and helpful. I would highly recommend Skylark House.

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Review from Ian B (Nephew of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, food, facilities are all outstanding.

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Review from Anne B (Wife of Resident) published on 25 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent two months at Skylark House before he died in December 2018. He had dementia and had just recovered from sepsis when he arrived. He was very well looked after and plenty of activities mental stimulation. He died peacefully without pain and was looked after with loving care.

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Review from Kevon B (Son-in-law of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad are well cared for and enjoy all the activities on offer. It is a relief to know that they are safe and well cared for.

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Review from Jayne S (Daughter of Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Skylark Care Home has been a godsend to both my mother and I. The staff are amazing and nothing is too much trouble. Mum is always well presented, her room s always clean and tidy and the staff always friendly. I can spend time with Mum when I wish and she is well stimulated through a varied amount
of activities. She is happy, settled, and in just over a year. I have nothing to complain about only praise at the highest level!

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Review from Terence D (Respite Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Skylark House for respite care after suffering a mild heart attack in early March 2019. My experience at Skylark House has been very satisfactory.


My only criticism is regarding the menus, not only do clients not fully understand the terminology used regarding the food, but neither

do the serving staff when asked. Please subscribe to the 'plain English society'.

Reply from Samantha Debenham, Personal Assistant at Skylark House

Thank you for your positive comments for the care and support we provide and we are grateful for your constructive feedback. We are in the process of reviewing the menu and moving forward we will endeavour to make the food descriptions easier to understand. For example, if we are serving ‘Coq au Vin’ we will add an additional description of chicken in white wine sauce. We appreciate your feedback and thank you for taking the time to leave a review.


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Review from Deborah R (Daughter of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my father's death, we were faced with the realisation that our Mum could not care for herself.
We visited several care homes and without a doubt, Skylark House was, for our Mum, by far the best.
Despite enormous reservations and feelings of guilt, our Mum is more content and settled than
we have ever seen her for a long time.
She has embraced joining in with the numerous activities, is eating well and clearly thriving in such a stimulating environment.
We cannot thank the staff enough for their care towards our dear Mum.

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Review from Elaine C (Daughter of Resident) published on 22 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has now been to Skylark House three times for respite each time for 2 1/2 - 3 weeks. He has Dementia and is hard of hearing, so must be very confusing for him to be somewhere other than his own home and yet he seems to settle really well. There are some lovely staff at Skylark House that are
so caring and even when Dad gets agitated, they take it all in their stride. On his more lucid days, Dad will say he likes being there and that he is being looked after. As well as the carers, the activities specialists also keep everyone entertained and encourage that lovely smile from Dad that we as family know and love. The managers, office staff and receptionists also give you a warm welcome when visiting. I really hope there will always be a place for Dad at Skylark House when he needs respite care.

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Review from S R (Daughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad went into Skylark House in September. We were so unsure about putting him into a care home but mum could no longer cope with him at home. The staff have been wonderful looking after dad and supporting us too. He is settled, safe and well cared for and can't wait for the Spring so he can get out
into the lovely gardens.

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Review from David R (Son of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled into Skylark House quickly and has now been a resident for two months. My siblings and I make regular visits and we are all of the same opinion; that this is the right home for Mum. The atmosphere is one of calmness where the management and care team are on top of what they are doing, take
the appropriate time with individual residents and provide a safe, caring environment. Rooms are very comfortable, everywhere is clean. Entertainment is enjoyable and meals are excellent.

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Review from A M (Relative of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is very well managed with a very good team. The staff are very friendly and treat the residents with kindness, consideration and respect.
We would recommend this home to other people.

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Review from J B (Friend of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit a close friend who has recently moved onto the dementia wing at Skylark. The staff are always friendly and helpful (treating the residents in a dignified manner) and the atmosphere is warm and welcoming. But, it is the entertainment and activity programme which makes this home stand
out from other care homes I have visited. Wow! From singing, making handbags to visiting the garden centre or poetry reading, there is always something to make the residents' life stimulating.

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Review from Shirley R (Wife of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You always wonder if you are doing the right thing having someone you love go into a care home but as soon as I walked into this one I just knew that it was right. Everyone seems happy and are helpful and knowing my husband is happy and being looked after really well made me feel happier.

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Review from Steve D (Son-in-law of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Skylark House is excellent. The staff are friendly and helpful and the accommodation, facilities and food is very good as well as the care.

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Review from Sue R (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were so lovely and friendly. The home is beautiful. Mum was made to feel very welcomed.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Skylark House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Skylark House is calculated as follows: ( (355 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) + (9 Very Poors x 1) ) ÷ 427 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Skylark House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Dorota

Dorota Woloszyn

Job Title: Home Manager

Joined: 2020

I joined the Skylark House team in 2016 as Deputy Home Manager in 2016. Care UK’s reputation as a respected care provider was well-known. It prioritises its people’s development and the wellbeing and happiness of all residents, and I wanted to join a company with that clarity of vision.


Being with residents is the best part of my job and I do everything I can to make a difference to their day. I start and finish every day with a smile, and that makes me happy.
I was thrilled to be named one of the top 50 leaders in care by Care Home Professional magazine. I’m so proud to have worked my way up from Care Assistant to Home Manager in eight years. I’m now determined to take Skylark House to an ‘outstanding’ CQC rating. I have a great team around me and we’re dedicated to residents’ happiness and wellbeing, and to fulfilling their dreams. I look forward to seeing you at Skylark House.