Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
on-site
Skylark House has a Review Score of 9.8 (9.756) out of 10, based on 36 reviews in the last 2 years. Over all time Skylark House has 125 reviews.
Review from Gwen M (Resident) assisted by family/friend published on 28 March 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Activities
Management
Safety / Security
Rooms
Value for Money
Review from K W (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Review from Mel D (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Caroline N (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Safety / Security
Rooms
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Review from Zeynyo P (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.8 (9.756) out of 10 for Skylark House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.756 for Skylark House is calculated as follows: ( (355 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) + (9 Very Poors x 1) ) ÷ 427 Ratings = 4.756
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Skylark House is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Apr 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Joined: 2020
I joined the Skylark House team in 2016 as Deputy Home Manager in 2016. Care UK’s reputation as a respected care provider was well-known. It prioritises its people’s development and the wellbeing and happiness of all residents, and I wanted to join a company with that clarity of vision.
Being with residents is the best part of my job and I do everything I can to make a difference to their day. I start and finish every day with a smile, and that makes me happy.
I was thrilled to be named one of the top 50 leaders in care by Care Home Professional magazine. I’m so proud to have worked my way up from Care Assistant to Home Manager in eight years. I’m now determined to take Skylark House to an ‘outstanding’ CQC rating. I have a great team around me and we’re dedicated to residents’ happiness and wellbeing, and to fulfilling their dreams. I look forward to seeing you at Skylark House.