Weald Heights

Bourchier Close, Sevenoaks TN13 1PD
Submit a Review
9.8 198 Reviews
  • Weald Heights, Sevenoaks
The expert team at Weald Heights care home offers quality residential, nursing and dementia care on a respite or permanent basis. They spend time getting to know residents and their families so they can create tailored care and lifestyle plans.

Every element has been designed to provide 5-star luxury and comfort. The home has its own café, hair and beauty salon, bar and cinema room. The team believes in enabling residents to live as independently as possible whilst ensuring their care needs are sensitively looked after.

Weald Heights is proud to be accredited with the Gold Standards Framework Care Homes Programme, recognising a commitment to delivering high-quality, person-centred care to residents at the end of their life.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Show Weald Heights on the Map

Care Provided by Weald Heights

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maria Covington (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Weald Heights

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,930
    • Self-Funded Residential Dementia Care from £2,020
    • Self-Funded Nursing Care from £2,170
    • RESPITE Self-Funded Residential Care from £2,140
    • RESPITE Self-Funded Residential Dementia Care from £2,230
    • RESPITE Self-Funded Nursing Care from £2,380

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Weald Heights to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Weald Heights Reviews (198)

Total of 198, showing 121-140
9.8

Weald Heights has a Review Score of 9.8 (9.796) out of 10, based on 51 reviews in the last 2 years. Over all time Weald Heights has 198 reviews.

Overall Experience

  • 172
  • 25
  • 1
  • 0
  • 0

Date Published

198
22
35
51
147

Review from Vivien D (Daughter of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for 2 years having lived independently until widowed.
It was a huge change for her to move to residential care and as a rather shy person, it was a challenge for her to integrate with a new community. This has been achieved to a large extent due to the personal interest
shown by the care staff, the thoughtful and responsive management and of course the proximity to her immediate family. She has been able to maintain her privacy while still enjoying communal meal times and her choice of the very varied activities on offer. The relaxed and informal atmosphere facilitates unrestricted visits from family and encourages a sense of belonging for all. The facilities are fresh and attractive and often draw comparisons with a 5-star hotel! Overall our family has been very satisfied with the choice of care for our lovely Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L M (Daughter of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Weald Heights for two years with Alzheimer's diagnosis but able to function and enjoy life at Weald Heights. It took some time for her to settle as she was very frightened of everything. The staff have been amazing throughout, I cannot speak highly enough about the team on the
first floor. The home is spotless, the cleaners are polite and know all the residents. The care team are kind, sympathetic to my needs as well as my mothers and treat everyone as an individual. Nothing is too much trouble. Dining with dignity and able to care for the unique needs of my mum.
Naturally, it has taken some time to establish the staff teams from new beginnings but being well lead by the home manager always gave me the confidence that she would ensure an excellent home, and she has. I have been a full-time carer for my parents in the past, it is easy to criticise others when you finally have to make the decision to hand over the reins. Don't hesitate, it really is brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T H (Son of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff all are excellent, very caring and all go beyond their duties and care. They are all pleasant and very professional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R K (Son of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Weald Heights has provided excellent care for my mother and father. The staff are genuinely concerned for the welfare of the residents. The staff have shown compassion during difficult times and provided a fun environment during the day to day activities. I would not hesitate to recommend Weald Heights.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R O (Friend of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited two related residents, they were on different floors with differing needs, both were receiving excellent, sensitive care from the staff. We were impressed at the range of opportunities available to the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Daughter of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in mid September. The staff are all happy, smiley and very helpful. They have been very supportive with the transition and settling her into a new environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B R (Wife of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Facilities are of a very high standard. Family support from staff is very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only here for three days before he passed away. He came from another care home which did not offer nursing care. The nurses and all of the staff here were excellent, not only to my father but to the family too. They made his passing and death a peaceful affair for us all. My only regret
- not bringing him here months ago.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Husband of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having seen the treatment my wife received in her final days, I had no hesitation in asking the management to ensure a room would be available for me as soon as I needed it. No complaints about the building but few rooms get much sunshine. Staff appear to have all been recruited because of their caring,
their kindness and their courtest. One still reads of care homes having serious problems, mainly about staff/patient attitudes but no such problems could apply to Weald Heights, only to places where management is poor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Friend of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my friend at Weald Heights I am always greeted warmly by the staff and made to feel very welcome. My friend is well cared for and she enjoys the activities offered, especially pampering and music. There is always a 'buzz' around the home and something to do. I would recommend Weald
Heights without hesitation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P V (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is caring and helpful. It is a home from home and although it is rather expensive, we residents get value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Sister-in-law of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made welcome. My sister in law seems happy and is kept clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoff C (Son of Resident) published on 9 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Weald Heights has provided excellent care to my mother and father. My father received attentive end of life care with our family at his bedside.
My mother has received very good dementia care from a carer and activities team that has quickly understood my mother's needs. Their warmth and enthusiasm
towards her is heartwarming to see.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara P (Wife of Resident) published on 9 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very lucky that a room was available for my husband when he was discharged from hospital. The staff are helpful, friendly and so very caring, not only to my husband but to me also. Whilst I am very sad that I am unable to care for my husband, I know that at Weald Heights he is getting the best
care possible, thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Brother of Resident) published on 9 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All our visits to Weald Heights have been very very good. All staff are great, always made welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy P (Daughter-in-law of Resident) published on 9 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the most welcoming and caring haven for residents and their friends and relatives who visit.
The staff are caring and friendly.
The food is excellent.
The decor is beautiful.
Entertainment schedule each and every week is varied and suitable for lots of fun.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, lovely facility, lots of different areas with different atmospheres so those who have very limited mobility can feel they are 'going out'.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Venetia M (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention. All staff very gentle and very caring.
Four members of staff, in particular, are exceptionally helpful.
Mum has been extremely happy here. Thank you all so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah W (Relative of Resident) published on 18 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative has been as well looked after as we could hope for. And by that, I mean in every way. The home is clean and bright, the staff are professional and the food is varied and tasty.
What I particularly like is the Care Plans attitude. It is true that this is not just a nursing home, but a
place to live.
Our relative has her own news to report at our visits. For example, she will say she has particularly enjoyed a film, a quiz, a discussion on a topic around her era, or some live music. The variety of activities is really broad and the attitude in the home lively and cheerful.
The home really welcomes visitors by providing lovely spaces outside of the residents' bedrooms to have a coffee/tea and cake and ensuring it is more like a home than a hospital.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alexandra D (Daughter of Resident) published on 17 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has stayed at Weald Heights on 2 occasions for respite care over the last 12 months. The staff were caring and attentive and looked after her well - spending time to get to know her and her requirements. Facilities were very good- hairdresser and chiropodist on site also help. There are
a selection of Entertainment and events available on a daily basis too. I would recommend Weald heights - it feels more like a hotel with care than a care home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Weald Heights is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Weald Heights is calculated as follows: ( (497 Excellents x 5) + (86 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 598 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Weald Heights is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

Top 20 Large Care Home Groups 2025

Recipient: Care UK

Date: Friday 31 Jan 2025 More details

National Dementia Care Awards finalist

Recipient: Weald Heights

Date: Monday 23 Sep 2024 More details

The National Care Awards finalist

Recipient: Care UK

Date: Monday 09 Sep 2024 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Maria

Maria Covington

Job Title: Home Manager

Joined: 2016

I’m a registered nurse by training and have worked in older people’s care for 25 years. Before joining Weald Heights in 2016, I had managed a large care home for ten years. I’ve been at Weald Heights since before it opened its doors. I’m delighted at the way my team and I have made it a home with a first-class reputation.
I believe in setting the standard, rather than following, and we take an innovative, personalised approach to resident care. When residents said they fancied learning a new language, we set up Spanish lessons, and joined with a local parent and toddler group so that the generations could learn together. And when a gentleman, who is a keen musician, wanted to visit the Royal Albert Hall for his 90th birthday, we worked with his family to make it happen and to give him an unforgettable day.
I was delighted with our ‘good’ rating from the CQC, which we gained in September 2018. I’m now looking forward to continuing to work with my skilled and passionate team to go one better. Our aim now is to become an ‘outstanding’ provider of great care for older people in Sevenoaks, and across Kent and the South East of England.