Leah Lodge Care Home

Blessington Road, Blackheath, London SE13 5EB
Submit a Review
9.8 84 Reviews
  • Leah Lodge Care Home, London
Leah Lodge is a boutique care home set on the borders of Blackheath and brings quality residential and dementia care to the local area.

Whether choosing to live at the home on a permanent basis or for a short period of respite or convalescence, residents can enjoy a full programme of activities with a tailored schedule delivered by an activities coordinator and the care team.

As well as an active diary, Leah Lodge believes meal times are the difference between eating a meal and enjoying an experience. A team of chefs offer varied menus that change with each season and are always nutritionally balanced.

The friendly team at Leah Lodge are on hand to give tours of the home and answer any questions regarding the care and facilities available.

Leah Lodge is determined to be the difference for its Residents.

Show Leah Lodge Care Home on the Map

Care Provided by Leah Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Hill (General Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Leah Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600

  • Please call us for further information about our fees, what's included and for any seasonal offers that may be running. Please note, fee's are subject to availability and an assessment.


    **Limited Availability**
  • (these prices are only a guideline, please contact Leah Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are warmly welcomed


  • Parking

  • Parking available on the premises


Leah Lodge Care Home Reviews (84)

Total of 84, showing 61-80
9.8

Leah Lodge Care Home has a Review Score of 9.8 (9.790) out of 10, based on 37 reviews in the last 2 years. Over all time Leah Lodge Care Home has 84 reviews.

Overall Experience

  • 73
  • 8
  • 1
  • 0
  • 2

Date Published

84
15
20
37
47

Review from Jason C (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad really enjoyed his stay and wants to return.

Reply from Roy Smith, General Manager at Leah Lodge Care Home

It was a pleasure to have your dad stay with us. Please let your dad know that we are having Sky Sports installed this month as a result of his feedback. We hope to see you again in the near future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N N (Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been my first experience of a care home, 2 weeks for respite. The care and food has been wonderful. The atmosphere is one of friendliness and like one big happy family.

Reply from Roy Smith, General Manager at Leah Lodge Care Home

Thank you for your kind words. I am glad you enjoyed your stay with us and that you found everything to be "excellent". We look forward to welcoming you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R G (Son of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home employs people who have "caring" running through their whole being. I cannot fault the care that my mother is receiving. Where this home falls down is on activities. Although a schedule of activities is published they do not take place as often as they should.

Reply from Roy Smith, General Manager at Leah Lodge Care Home

Thank you for your feedback. You will be pleased to hear that a review of the activity provision at Leah Lodge is already underway. The new activity strategy will encompass more personalised activities linked to individual's passions and interests; improved involvement of residents; the seeking of regular feedback; provision of meaningful 1-to-1 sessions and, now the weather is improving and with access to a new minibus, more excursions away from the home. I am sure you will see a difference over the coming months.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F B (Granddaughter of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Lodge has been the best thing to happen to my family. The transition of moving in could not have been any smoother. We are all rest assured our nan is well looked after and needs met. Leah Lodge is kept impeccably clean and everyone is always so happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah B (Daughter of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Leah Lodge a couple of months ago. The staff have done everything they can to make her safe and happy.
Everywhere in the house is beautifully furnished and decorated. The standard of cleanliness extremely high. Everyone speaks kindly to each other being staff to resident or staff
to staff.
All of mum's friends and relatives that visit have all been made welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is treated extremely well at Leah Lodge. Staff are kind and caring, providing humour and reassurance all the times. Facilities are excellent and the number and variety of activities on offer is a particular feature. Effort is made to get to know each resident so that they can be treated as
in individual with dignity and respect. At Leah Lodge there is a strong and positive emphasis on "living well with dementia." Visitors are made to feel welcome at all times. The ground floor cafe with its drinks and cakes can make visits feel special.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan K (Daughter of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Lodge as a physical environment is like a boutique hotel, beautiful, comfortable, homely. Staff are kind and caring and responsive to us and to my mother. Meals are very good in quality, variety and presentation. We are consulted about my mother's care and any changes in her condition and needs.
On many occasions, we have visited when activities have been happening and the home hosts many events for residents, friends, family and local residents. We are very happy with the level of care my mother receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo L (Relative of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These are the things I like and value about Leah Lodge.
Warm welcome, always friendly
Consistent staff, familiar faces
Everyone knows my relative
Clean, comfortable, well thought out surroundings
Good balance of care for residents dignity but also encouraging their autonomy and expression of personality
Feels
like a home
Excellent activities and facilities and catering.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Cousin of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leah Lodge is beautifully furnished with comfortable en-suite rooms and a lovely dining area. The staff have always shown patience and care towards my cousin, who has settled well. There is a calm atmosphere in the house but also a good provision of activities, usually twice a day. Any contact I have
had with the staff has been welcomed and they appreciate both their residents and their families/friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Friend of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

In all respects but one, this care home is good. However, the residents, who have few pleasures, deserve better food. They use cheap cuts of meat, cheap everything and serve rotten food.

Reply from Belinda Watson, General Manager at Leah Lodge Care Home

As General Manager at Leah Lodge, I am disappointed to read this feedback, particularly as I have not met the visitor who submitted the review or had the opportunity to discuss the matter in person. We recognise that mealtimes are of huge significance to the older people who live with us and I am confident that the food served here at Leah Lodge is of a consistently high standard, nutritionally balanced use good quality, fresh ingredients. Food choices are very individual and I have personally met with the resident concerned on several occasions to discuss their mealtime preferences. Our chef also regularly holds meetings with the residents as a group to plan menus which reflect the seasons and offer variety and choice. The team at Leah Lodge is united in the desire to make a difference to the lives of the people that live with us and welcome feedback in order to develop and improve our service.


Belinda Watson, General manager, Leah Lodge


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan V (Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay here was very good. Rooms very comfortable, always kept clean, food good, varied menu's you could have a drink hot or cold when you wanted. Staff excellent. I need a lot of help as I am disabled and in a wheelchair, I just press a bell and they would come. Nothing was a problem.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie G (Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming from the start over six months now. Friendly, supportive encouragement for everyone's needs. Care and concerns excellent. Shared humour no feeling of intrusion. Gentle check up times especially at night. All the staff have become our friends.
Activities programme imaginative.
The food is
excellent and caters to everyone's needs with a kindly individual approach by chef etc. Families become friends of the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve K (Brother of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister has only been in the care home for a few months, but I have been very impressed with the care she is having, and being very aware of her needs.
Management and staff have always been very helpful and friendly.
Have no problems at all, at this time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deirdre M (Wife of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a care home of the highest quality where the needs of the residents are central to the ethos of the whole establishment. The staff are exceptionally well trained and empathic towards the residents and family members. The standard of the building and decoration is very high and organised activities
creative and engaging. It was a godsend when it opened in our area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K A D (Daughter of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The biggest compliment is to say I would put myself in here. The staff are all so friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew V (Son of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Leah Lodge for a short period of respite. The building and the facilities are imaginatively planned and of a high standard. Without exception, the staff were caring, attentive, friendly and eager to please at all times.
I felt that my mother was safe, comfortable and engaged in activities
throughout her visit.
The small things, as well as the bigger things undertaken by the staff, demonstrated a professionalism of the highest standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F B (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very attentive and make my mum (and us) feel valued and special.
The home is more like a 'hotel' than a care home!
The food is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The property and staff are really lovely, very attentive to the residents and relatives alike. The activities are varied and seem to keep my mother nicely occupied.
So far so good. Keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S K (Niece of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful, happy environment. Lovely staff building a lovely new community. My aunt is very happy and settled, which makes me happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Father of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge is very comfortable and friendly. The staff are very attentive and considerate. In the situation I am in I feel pleased that my daughter is settled at Leah Lodge. When I leave I feel she is safe and in a contented frame of mind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Leah Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for Leah Lodge Care Home is calculated as follows: ( (372 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 438 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leah Lodge Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Sue

Sue Hill

Job Title: General Manager

What I do:
I am the General Manager of Rectory Court, as such I have the overall responsibility of the home with the support from my team. My role can vary from day to day and no two days are ever the same.


My experience:
I have been working in the care industry for over 30 years, starting as a care assistant, then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.


About me:
I am 55 and have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed. I love to shop and find a bargain!


Angela

Angela Delarmente

Job Title: Deputy Manager

Joined: 2019

What I do:


I oversee the running of Leah Lodge alongside the Manager. It's our ethos to make it a family-feeling home where everybody is welcome.

My Experience:


I have been a Registered Nurse for 29 years with varied experience in elderly care, which covers Clinical Nursing in a 300-bed hospital, Occupational Nursing, Private Nursing and Nurse Manager roles.


I have been with Cinnamon for 4 years now as a Care services Manager/ Deputy Manager role which allows me to make a difference to the people we care for and work with.

About Me:


I have been happily married for 24 years and have two beautiful daughters. Reading is the best form of relaxation for me, and my happiest time is when I explore new places and foods with my family.


Jessica

Jessica Tettey

Job Title: Home Admissions Advisor

Joined: 2019

What I Do:


I’m Home Admissions Advisor for both Leah Lodge and Rectory Court. I started with Cinnamon in 2019 and more recently I am part-time due to having two small children at home.


I help families and potential residents through their journey of considering a care home for their loved ones.


I consider it a privilege to be able to advise people on such a difficult and emotional journey.


My Experience:


I have worked in care now for 7 years and my role is a varied and enjoyable one. Previous to this I was an estate agent, working in different roles around the property for the majority of my career.


About Me:


I am originally from the Wirral and I moved to London with my husband in 2015 due to a promotion for him. We now have a 4-year-old son and a 2-year-old daughter who keep us busy most of the time. We enjoy going on holiday and socialising with friends whenever we get the chance.


Nancy

Nancy Johnson

Job Title: Administrator

I am overjoyed to be part of the Leah Lodge team. I am really excited to watch this home be successful and most of all see the residents be delivered excellent care and live in the luxury accommodation we offer.


Being part of the team from the beginning gives me great pleasure in getting to know the residents and their families and show the pride and passion we hope to deliver to Leah Lodge at all times.


My working background has been working within the care industry for just over 4 and half years now having varied roles. These range from working in the Support Office delivering general support to the homes when they were under pressure, completing payrolls, purchase ledger, sales and finance. Whilst completing these varied roles the best part is being out visiting the homes, helping the employees and mainly caring for the residents which is what brings me to work as an administrator at Leah Lodge.


Cherrie

Cherrie Williams

Job Title: Head of Housekeeping

I am proud to be Head Housekeeper in Leah Lodge.


I have over 12 years’ experience in a care home environment and before that in 4-5 star hotels.


Myself and my highly-experienced team, are really enjoying making sure that very high standards are maintained, so that residents, visitors and staff have a clean, safe, welcoming environment to live in, visit and work.


I enjoy music, eating out and walking my dog Edna.


Charmaine

Charmaine Taylor

Job Title: Head Chef

Joined: 2017

What I Do:
I’m the head chef here at Leah Lodge I started as a 2nd chef at Rectory Court and was delighted to become Head Chef; my role now is to work closely with my team and all our residents to provide a nutritional and healthy menu with the odd treat. I liaise with our residents to find out their likes and dislikes and provide an alternative meal of their choice if they wish. Me and my team will always aim to please and provide a good dining experience.


My Experience:
I have 6 years of experience working in catering and have enjoyed every moment, learning new things all the time. I have a BETEC level 2 in hospitality and catering and an NVQ level 2 in kitchen services and food safety.


About Me:
When I’m not working I spend time with my three sons and visiting my family, I like socialising with my friends and having a good meal out with somebody else cooking.