A large car park is located at the rear of the building for relatives, friends and guests.
Grampian Court Care Home has a Review Score of 9.9 (9.858) out of 10, based on 28 reviews in the last 2 years. Over all time Grampian Court Care Home has 211 reviews.
Review from Graeme R (Son of Resident) published on 11 March 2025
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Overall Experience
4.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Grampian Court Care Home
Thank you for your review, we value all feedback as it helps us to make improvements where required. We are happy to hear that your parents have settled in well. We take great pride in providing excellent care. We appreciate your comments regarding the social interaction, please drop in on your next visit to discuss any concerns you may have.
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Review from John C (Son of Resident) published on 10 March 2025
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5.0 out of 5
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Review from K B (Son of Resident) published on 27 February 2025
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5.0 out of 5
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Review from D B (Daughter-in-law of Resident) published on 27 February 2025
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5.0 out of 5
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Review from C L (Daughter of Resident) published on 3 February 2025
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5.0 out of 5
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Review from S G (Relative of Resident) published on 3 February 2025
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4.0 out of 5
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Review from W A (Daughter of Resident) published on 29 January 2025
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5.0 out of 5
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Review from Carole S (Daughter of Resident) published on 29 January 2025
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5.0 out of 5
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Review from Ann C (Daughter of Resident) published on 29 January 2025
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5.0 out of 5
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Review from June P (Resident) published on 28 January 2025
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5.0 out of 5
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Review from Marjorie R (Daughter of Resident) published on 27 January 2025
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5.0 out of 5
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Review from John P (Son of Resident) published on 27 January 2025
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5.0 out of 5
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Review from Janice D (Wife of Resident) published on 7 November 2024
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5.0 out of 5
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Review from B J (Daughter of Resident) published on 8 October 2024
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Overall Experience
5.0 out of 5
Reply from Clare Sheehan, Careline Advisor at Grampian Court Care Home
Thank you for taking the time to submit a review about Grampian Court and your kind words around the care that your Mother has been receiving. I am sorry to hear there has been an incident which resulted in your Mothing being hit by another resident. The home manager has informed us she has already reached out to discuss this incident with you. If you feel you would like to discuss anything further about the incident or the care being provided to your Mother, the home manager would be more than happy to organise a meeting. Please contact the home directly, if you feel this is something you would like us to organise.
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Review from C G (Daughter of Resident) published on 1 October 2024
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5.0 out of 5
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Review from J M (Daughter of Resident) published on 28 June 2024
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5.0 out of 5
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Review from Stephanie S (Daughter of Resident) published on 1 February 2024
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5.0 out of 5
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Review from Michelle R (Daughter of Resident) published on 1 February 2024
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5.0 out of 5
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Review from Colin C (Brother-in-law of Resident) published on 21 December 2023
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5.0 out of 5
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Review from S C (Sister of Resident) published on 21 December 2023
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5.0 out of 5
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The Review Score of 9.9 (9.858) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for Grampian Court Care Home is calculated as follows: ( (287 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Aug 2023
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Job Title: Home Manager
“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”
As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.
When asked what she enjoys most about her role, Emma remarked:
“I just love that no two days are ever the same, every day can be a new experience.”
Outside of work, Emma enjoys spending quality time with her two children, family and friends.
If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
