Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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Top 20 carehome certificate
9.9 211 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.

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Care Provided by Grampian Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.


Grampian Court Care Home Reviews (211)

Total of 211, showing 201-211
9.9

Grampian Court Care Home has a Review Score of 9.9 (9.858) out of 10, based on 28 reviews in the last 2 years. Over all time Grampian Court Care Home has 211 reviews.

Overall Experience

  • 196
  • 15
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  • 0

Date Published

211
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183

Review from J M (Son of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We searched and reviewed care homes for Mam who is 95 years old and is diagnosed with early stage dementia. From first looking into Grampian Court, we found a happy environment, exceptional professionalism even when we called unannounced. We felt safe, supported and carefree, worry free.
Mam is precious
to us and she is cared for. We have no worries/concerns as to her welfare and wellbeing.

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Review from R H (Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is beautiful and clean. The decor is fantastic and the staff and residents are all lovely!

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Review from Stephen L (Son of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Mam well cared for. Very happy with all aspects of the home and staff.

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Review from Joanne B (Niece of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this home in any way. The staff and surroundings are lovely and my aunt has settled beautifully.

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Review from M P (Sister of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although this is a relatively new home, after visiting my sister twice I have to say I am very impressed with the overall set up. From decor to staff, rooms, food and the general feeling of everything.

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Review from Helen Y (Granddaughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. My grandad could not want for anything. It is more like a 5-star hotel than a care home.

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Review from Paul Y (Relative of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home that is nice and clean. Staff have plenty of time for both residents and their families.

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Review from Steven P (Son of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not fault the care home staff from top to bottom. They will do anything for you without hesitation. Everywhere the home is clean and the meals are that good that everytime I visit, I could pull up a chair and dig in! I would not hesitate to recommend anybody to use this home.

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Review from Alan C (Son of Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grampian Court was our first choice for my mother, it is modern, clean and has everything to make a resident feel at home. The staff are very attentive and extremely pleasant and nothing seems to be a bother to them. Residents and family members are encouraged to be involved in social events, which
makes for a friendly and relaxed environment. Overall Grampian Court is a shining example of a care home.

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Review from I G (Relative of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home, staff, care and food. Peace of mind knowing our relative is being cared for to a fantastic standard. Comfortable home from home but with safety and 24-hour care at a touch of a button

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Review from L M (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to the home approximately 4 weeks ago, the staff have been so helpful in allowing/assisting him to settle in.
The care he receives is excellent, he is encouraged top mix with the other residents. The staff are always helpful and friendly.
His room and facilities are excellent and the
meals are very good.
He seems much more content and settled since he arrived at the home.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Grampian Court Care Home is calculated as follows: ( (287 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.