Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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Top 20 carehome certificate
9.9 211 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.

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Care Provided by Grampian Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.


Grampian Court Care Home Reviews (211)

Total of 211, showing 81-100
9.9

Grampian Court Care Home has a Review Score of 9.9 (9.858) out of 10, based on 28 reviews in the last 2 years. Over all time Grampian Court Care Home has 211 reviews.

Overall Experience

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Review from F W (Resident) assisted by family/friend published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything the home provides; i.e, staff, meals and accommodation.

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Review from Helen B (Daughter of Resident) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has come to Grampian Court his care has been outstanding. The staff are so attentive and amazing. They not only care for his daily needs but recognise when he is becoming unwell and needs hospital admission. He is always well turned out, well-kempt and well-fed. O would not hesitate
to recommend this care home.

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Review from Rubin K (Son-in-law of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is as comfortable as we have seen her in the three years she has been at Grampian Court, involved in activities (art, crafts and dancing), it is engagement with others that Mum likes as she gets loads of that (staff and other residents) here. A lovely place which is ideal for her at this time of
her life.

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Review from P H (Friend of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grampian Court is doing a wonderful job looking after our friend. She is kept busy doing crafts and chair exercise. We think she is content.

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Review from L E (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, every member of staff have a smile, nothing is a bother to them. Would book a room myself.

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Review from J D (Friend of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home would be a pleasant place to live when you can no longer live unsupported. It's the best one I've seen. It smells nice and is beautifully decorated and has a secure door entry system. My friend looks cared for. Her hair looks nice and she enjoys the food. She was looking forward to an
afternoon of music from a visiting musician. The staff were very kind and caring.

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Review from E B (Daughter of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grampian Court is a care home that is exceptional in every aspect. The building, the staff, the facilities, the care, entertainment etc.
My dad has been a resident for 2 years and he is cared for by a team of people that treat everyone as they want to be treated.
They show the utmost respect and
dignity for a vulnerable group of adults who have, at times, challenging behaviour. As a family, we visit for a good number of hours every day and see first hand just how much devotion is given and we have never once seen or heard anything untoward. Well done Grampian Court, a care home that stands out.

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Review from B H (Son of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly.
Always plenty going on for residents.

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Review from J H (Daughter-in-law of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Grampian Court is a very welcoming care home. The staff are always helpful and caring. Nothing is a bother to them. The entertainment for the residents is first-class, keeping them happy.

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Review from L H (Granddaughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are absolutely fantastic with my Grandad. Always on hand, if we need anything and always happy to answer any questions asked.
My Grandad seems very settled and comfortable now within his surroundings, thanks to the fantastic team, who support and look after him.

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Review from L O (Daughter of Resident) published on 4 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home for two years. She is extremely happy as are we, with the care she receives.

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Review from T H (Daughter of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has really enjoyed the music today, organised by a certain staff member. The entertainment is great, and the residents enjoy it. Dad said, " it was the best band in the area". Loads of things going on for the resident to enjoy and pass the time.

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Review from S W (Son of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for and is happy in her new environment.
She is encouraged and takes part in all the activities and enjoys this very much. Overall, we are all very happy with Grampian Court Care Home, and all the hard-working staff make Mum's later life years a joy. Thank you so much.

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Review from A C (Daughter of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been here for four weeks, and the care she has been given is brilliant. The activities are well planned and always enjoyable. The rooms are clean and well equipped.

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Review from A C (Daughter of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly atmosphere and family always feel welcome.
Mam smiles and seems comfortable.

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Review from J W (Sister of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So impressed, can't get over the standard, absolutely beautiful. Had a good look around, the staff were very helpful.

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Review from I P (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam really enjoyed an outing to Saltburn and was well looked after and had a lovely day out. The garden facilities are great for residents in nice weather.

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Review from A R (Friend of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been to visit my friend and the home is beautiful and clean. Her room is fantastic, with lovely and friendly staff.

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Review from L R (Friend of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited a friend and was taken aback at how fantastic the home is. Lovely decor, excellent care and friendly staff.

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Review from Ann B (Friend of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home on occasions and find the staff very helpful and willing to help and advise you, whatever you want to know. Today I had the pleasure of calling in and the entertainment was excellent and the residents were really enjoying themselves and the staff also got involved.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Grampian Court Care Home is calculated as follows: ( (287 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.