A large car park is located at the rear of the building for relatives, friends and guests.
Grampian Court Care Home has a Review Score of 9.9 (9.858) out of 10, based on 28 reviews in the last 2 years. Over all time Grampian Court Care Home has 211 reviews.
Review from Janis B (Daughter of Resident) published on 11 September 2019
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Overall Experience
5.0 out of 5
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Review from David K (Son of Resident) published on 11 September 2019
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Overall Experience
5.0 out of 5
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Review from Kevin A (Son-in-law of Resident) published on 11 September 2019
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Overall Experience
5.0 out of 5
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Review from Joan N (Friend of Resident) published on 11 September 2019
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Overall Experience
5.0 out of 5
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Review from Pat B (Sister of Resident) published on 6 September 2019
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Overall Experience
5.0 out of 5
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Review from Margaret W (Daughter of Resident) published on 6 September 2019
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Overall Experience
5.0 out of 5
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Review from Robin K (Son-in-law of Resident) published on 20 August 2019
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Overall Experience
5.0 out of 5
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Review from David J (Friend of Resident) published on 20 August 2019
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Overall Experience
5.0 out of 5
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Review from Joan M (Cousin of Resident) published on 16 August 2019
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Overall Experience
5.0 out of 5
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Review from Geoff H (Friend of Resident) published on 15 August 2019
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Overall Experience
4.0 out of 5
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Review from Marie B (Daughter of Resident) published on 14 August 2019
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Overall Experience
5.0 out of 5
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Review from Anne M (Daughter of Resident) published on 13 August 2019
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Overall Experience
4.0 out of 5
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Review from J M (Granddaughter of Resident) published on 13 August 2019
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Overall Experience
4.0 out of 5
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Review from S C (Grandson of Resident) published on 13 August 2019
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5.0 out of 5
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Review from Sandra C (Sister of Resident) published on 12 August 2019
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Overall Experience
5.0 out of 5
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Review from Dawn C (Daughter-in-law of Resident) published on 12 August 2019
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Overall Experience
5.0 out of 5
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Review from April C (Daughter of Resident) published on 2 August 2019
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5.0 out of 5
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Review from J K (Daughter-in-law of Resident) published on 2 August 2019
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5.0 out of 5
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Review from Tina B (Daughter of Resident) published on 2 August 2019
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Overall Experience
5.0 out of 5
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Review from Kate W (Granddaughter of Resident) published on 2 August 2019
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5.0 out of 5
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The Review Score of 9.9 (9.858) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for Grampian Court Care Home is calculated as follows: ( (287 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Aug 2023
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Job Title: Home Manager
“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”
As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.
When asked what she enjoys most about her role, Emma remarked:
“I just love that no two days are ever the same, every day can be a new experience.”
Outside of work, Emma enjoys spending quality time with her two children, family and friends.
If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
