Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Edwardstow Court has a Review Score of 9.6 (9.596) out of 10, based on 27 reviews in the last 2 years. Over all time Edwardstow Court has 68 reviews.
Review from M D (Wife of Resident) published on 30 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Christine W (Wife of Resident) published on 25 November 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Helen O (Wife of Resident) published on 19 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from S V (Friend of Resident) published on 22 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from H M (Daughter of Resident) published on 9 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from S B (Daughter-in-law of Resident) published on 9 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Peter S (Husband of Resident) published on 1 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from T F (Wife of Resident) published on 29 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from I E (Husband of Resident) published on 18 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from S H (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from M C (Son of Resident) published on 9 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your kind words, and for taking the time to write us a review. We are delighted to have your mother with us and if there is anything more we can do for her, or for you, please don't hesitate to ask.
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Review from Kate B (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for taking the time to write us a review - we do appreciate it. It was a privilege to be able to care for your parents, and if there is anything more we can do to support your family, please don't hesitate to ask.
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Review from R D (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card •
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Overall Experience
3.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your feedback. We appreciate you taking the time to write us a review, and we'll review your comments.
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Review from Jane T (Daughter of Resident) published on 7 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
What lovely feedback, thank you! It's a privilege to have your loved ones with us. Friends and family are welcome to visit any time, we enjoy having lots of visitors and if there is anything else we can do, please just let us know. We appreciate you taking the time to share your experience of Edwardstow Court.
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Review from R W (Son of Resident) published on 6 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rowen Campbell, On behalf of the team at Edwardstow Court
Thank you for taking the time to write us a review, and for your feedback. We do appreciate it.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Jo A (Wife of Resident) published on 16 November 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for taking the time to write us a review - we do appreciate your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Review from Ruth M (Resident) published on 15 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
We appreciate you taking the time to share your experience of Edwardstow Court; thank you. We are glad that you feel safe and that we are able to support you with the elements tailored to you. We take on board your comments about hairdressing, too. Thank you!
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Review from A B (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your feedback. We will take on board your comments. We appreciate you taking the time to write us a review, and if there is anything else we can do for your mum, please just let us know.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Review from P L (Son of Resident) published on 9 November 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your kind words about our team and our home, and for taking the time to share your experiences in a review. Please don't hesitate to ask if there is anything else we can do to support your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Keith O (Son of Resident) published on 8 November 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your kind words and for sharing your experiences of Edwardstow Court - we do appreciate it. Please do let us know if there is anything else we can do to help your dad.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.6 (9.596) out of 10 for Edwardstow Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.596 for Edwardstow Court is calculated as follows: ( (218 Excellents x 5) + (73 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 317 Ratings = 4.596
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Edwardstow Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Dec 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2017
Matt is the General Manager at Edwardstow Court. His journey at home has been one of development and progression since he first started as a Cook in March 2018.
Reflecting on his time at the home, Matt said: “I am passionate about development. The team at Edwardstow Court and the wider OSJCT team have supported me to progress from Cook to Head Chef, to Bursar, to Bank Care Leader, to Deputy Home Manager and most recently, in July 2024, into the General Manager position.”
Having worked in a variety of roles throughout the home, Matt fully understands the support Edwardstow Court provides, and it is something he takes a lot of pride in.
“I've always been interested in work that involves helping others and making a positive impact. I enjoy being an active member of my community and helping people. Each day is different and the joy I get from a simple thank you when I have helped a resident, or their families makes me feel I have made a difference.”
Matt also takes pride in the recognition that OSJCT gives to himself and his colleagues at their annual Trust Recognition Awards. “The Trust Recognition Awards in 2022 was a particularly proud moment for me. We had four team members who received nominations with 3 eventual winners and 1 runner-up.”
Outside of work, Matt enjoys spending time with his family. He is a proud father to 5 children and loves to spend time away with his family, away from the hustle and bustle of everyday life, at his favourite place, Weymouth.
Job Title: Carer
Joined: 2013
Gemma joined the Trust in 2013 as a housekeeper before progressing to a carer and has also worked with us as an Activities Co-ordinator. Gemma has been our Dementia Lead since 2014, working alongside our Head of dementia care to provide excellent dementia care. She has completed her BTEC Level 2 Award in Supporting Activity Provision in Social Care. In Gemma’s spare time, she loves to spend time with her two children and husband and having family days out.
Job Title: Care Leader
Joined: 2018
Kim has been a Care Leader at Edwardstow Court since the home first opened 2018.
Speaking of her passion for her job, Kim said: “I love knowing that we make a difference for our residents and their families. I enjoy the fact that I am giving our residents respect and dignity through the role that I do. I enjoy hearing all of their amazing stories, and I love that every day is different.”
When asked about her favourite memory during her time at Edwardstow Court, Kim reflected on the very first day they opened. “The one memory that sticks in my mind is the day we first opened and our first resident arrived. She was a lovely lady and was treated like a queen!”
Outside of work, Kim loves spending time with her family. She is also a keen reader and enjoys taking some time out to go abroad on holiday.
