The all-inclusive package includes: all personal care, luxury en-suite bedrooms, private dining room access, hairdressers/barbers, an exciting programme of activities, regular trips/excursions, gym (including all classes), bistro, delicious meals prepared by the home’s chefs, a range of delicious snacks, all drinks (including alcoholic), laundry, chiropody and newspapers/magazines.
Edwardstow Court has a Review Score of 9.6 (9.597) out of 10, based on 29 reviews in the last 2 years. Over all time Edwardstow Court has 70 reviews.
Review from P L (Son of Resident) published on 9 November 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your kind words about our team and our home, and for taking the time to share your experiences in a review. Please don't hesitate to ask if there is anything else we can do to support your mum.
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Review from Keith O (Son of Resident) published on 8 November 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for your kind words and for sharing your experiences of Edwardstow Court - we do appreciate it. Please do let us know if there is anything else we can do to help your dad.
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Review from R L (Partner of Resident) published on 7 November 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Many thanks for taking the time to write us a review. We do appreciate your feedback.
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Review from T P (Son of Resident) published on 7 November 2023
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Reply from Rowen Campbell, On behalf of the team at Edwardstow Court
Thank you for your kind words, we do appreciate your feedback. It's our pleasure to care for your mother and we are glad to have her with us at Edwardstow Court. Do let us know if there is anything else we can do to support her.
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Review from Paul S (Nephew of Resident) published on 6 November 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for taking the time to share your aunt's experiences of Edwardstow and for your feedback. The team really does love to hear it! We're glad to have your aunt with us and that she's able to do as much or as little as she chooses with the activities - we're happy to support her with whatever she wants.
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Review from L W (Daughter of Resident) published on 2 November 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you very much for taking the time to write us a review. I'm so pleased that your mum is happy and settled with us at Edwardstow. Do let us know if there is anything else we can do for her, or for your family.
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Review from Jean F (Daughter of Resident) published on 2 November 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for taking the time to write us a review. I'm delighted that your mum is happy and settled with us, and I'm glad we've bee able to offer her that safe environment. Please do let us know if there is anything more we can do to support her, or your family.
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Review from Pat D (Friend of Resident) published on 30 October 2023
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Reply from Rowen Campbell, on behalf of the team at Edwardstow Court
Thank you for taking the time to write us a review, and for sharing your feedback - it is important to us, and we will take on board your comments.
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Review from F C (Wife of Resident) published on 29 May 2023
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Reply from Helen Dearing, On behalf of the team at Edwardstow Court
Thanks for your review. We are so pleased to hear that your husband enjoys living with us at Edwardstow, has settled in well and enjoys socialising with the other residents. Do come and say hello next time you visit. Many thanks
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Review from K S (Daughter-in-law of Resident) published on 14 November 2022
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Review from J S (Son of Resident) published on 3 November 2022
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Review from T M (Nephew of Resident) published on 27 June 2022
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Review from S L (Daughter of Resident) published on 27 June 2022
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Review from J R (Son of Resident) published on 19 April 2022
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Review from Elizabeth A (Daughter of Resident) published on 7 April 2022
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Review from Shaun C (Son of Resident) published on 18 January 2022
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Review from B N (Son of Resident) published on 2 December 2021
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Review from Michael N (Son of Resident) published on 15 November 2021
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Review from Forbes C (Husband of Resident) published on 11 November 2021
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Review from Steve L (Son of Resident) published on 4 November 2021
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The Review Score of 9.6 (9.597) out of 10 for Edwardstow Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.597 for Edwardstow Court is calculated as follows: ( (232 Excellents x 5) + (82 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 340 Ratings = 4.597
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Edwardstow Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Dec 2021
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Job Title: General Manager
Joined: 2017
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