Edwardstow Court

Fosseway, Stow-on-the-Wold, Cheltenham GL54 1FG
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9.6 68 Reviews
  • Edwardstow Court, Cheltenham
Edwardstow Court Care Centre is located in the pretty town of Stow-on-the-Wold and offers residential, dementia, respite and day care for up to 48 residents.

Edwardstow Court has been designed in a traditional manor house style, with a blend of Cotswold stone and contemporary construction.

The home offers a friendly, professionally trained team who are on hand around the clock to support so that residents can continue to enjoy a fulfilling and independent lifestyle.

Residents have a homely, comfortable living environment within six households, each with access to two living rooms, a kitchen dining area plus bedrooms which are en-suite, some even offer garden views.

Freshly prepared, delicious dishes are carefully balanced by their talented chef and the kitchen team to get the best nutritional value and take account of any individual dietary requirements or preferences.

The on-site cafe boasts fresh cakes and fruit platters daily.

There is a full programme of different activities and events organised by the activity co-ordinators around each person's requests, hobbies and interests.

Typical daily activities might include:

•       Arts and crafts
•       Coffee morning
•       Trips to the local garden centre
•       Visiting entertainment
•       Day trips out
•       Gardening
•       Visit from PAT dogs
•       Board game competitions and quizzes
•       Keep fit

As well as a hairdressing salon, a coffee shop and a village shop.

Show Edwardstow Court on the Map

Care Provided by Edwardstow Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Matthew Peach (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Edwardstow Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,655
    • Self-Funded Residential Dementia Care £1,655 – £1,775
    • RESPITE Self-Funded Residential Care £1,685 – £1,815
    • RESPITE Self-Funded Residential Dementia Care £1,775 – £1,875

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Edwardstow Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Edwardstow Court Reviews (68)

Total of 68, showing 21-40
9.6

Edwardstow Court has a Review Score of 9.6 (9.596) out of 10, based on 27 reviews in the last 2 years. Over all time Edwardstow Court has 68 reviews.

Overall Experience

  • 58
  • 7
  • 2
  • 1
  • 0

Date Published

68
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10
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Review from R L (Partner of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know that my partner could not be in a better home. The staff are all considerate and dedicated.

Reply from Rowen Campbell, on behalf of the team at Edwardstow Court

Many thanks for taking the time to write us a review. We do appreciate your feedback.


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Review from T P (Son of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for some time. She recently had a fall and was unwell. The staff dealt with the situation superbly with great sensitivity and expertise. Furthermore, they kept me informed throughout the ordeal. They are prepared to go beyond what might be expected, showing genuine
care not only to my mother but also towards her family!

Reply from Rowen Campbell, On behalf of the team at Edwardstow Court

Thank you for your kind words, we do appreciate your feedback. It's our pleasure to care for your mother and we are glad to have her with us at Edwardstow Court. Do let us know if there is anything else we can do to support her.


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Review from Paul S (Nephew of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management continue to be professional and helpful. It has not been easy for my aunt to adjust to her loss of mobility and dexterity and to accept she needs two carers plus a hoist to get out of her bed or chair. Waiting for two carers is frustrating for her, although staff response time is
generally good. The carers are kind and patient with her deteriorating memory. Despite lacking dexterity my aunt largely feeds herself, although she finds it difficult, it allows her a tiny degree of independence. My aunt assures us she never goes hungry and really enjoys the food. My aunt does not join many activities preferring the quiet of her own room and comfort of her own chair. Communication at Edwardstowe has improved in recent months. Edwardstowe remains a good, well-run care home.

Reply from Rowen Campbell, on behalf of the team at Edwardstow Court

Thank you for taking the time to share your aunt's experiences of Edwardstow and for your feedback. The team really does love to hear it! We're glad to have your aunt with us and that she's able to do as much or as little as she chooses with the activities - we're happy to support her with whatever she wants.


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Review from L W (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew as soon as we looked around Edwardstow that it would be a good place for Mum. It was so full of light; colourful furnishings and smartly decorated. Once Mum was in and we got to know the staff, it just confirmed our decision was the right one. Without exception, all the staff, from all departments,
are so friendly and caring. So kind to Mum, and the rest of the family, and always respectful of the fact that her room is her private space.
She looks forward to her meals, and with good reason, the quality and variety of food is excellent. She has made good use of the balcony, sitting out in the sun, with the independence of being able to access it on her own, and enjoyed being taken down into the garden for group activities.
She has settled in well, which is all we could ask for, as it puts our minds at rest that she is being well-cared for, in a place of safety, that we can visit as often as we wish.

Reply from Rowen Campbell, on behalf of the team at Edwardstow Court

Thank you very much for taking the time to write us a review. I'm so pleased that your mum is happy and settled with us at Edwardstow. Do let us know if there is anything else we can do for her, or for your family.


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Review from Jean F (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In an ideal world, we would have kept our 98-year-old mother at home with carers but it came to a point where she needed 24-hour care after three falls at home. We looked at other local care homes but immediately we visited Edwardstow Court we felt it was right for mum. The building is so light with
lovely decor. Whilst mum initially didn't understand why she was there and wanted to go home, after three months she has settled well and is content and feels safe. All the management and carers are excellent and we feel reassured that mum has company and is in the very best place for her. We visit very often as we live nearby and feel we are part of the team looking after her.

Reply from Rowen Campbell, on behalf of the team at Edwardstow Court

Thank you for taking the time to write us a review. I'm delighted that your mum is happy and settled with us, and I'm glad we've bee able to offer her that safe environment. Please do let us know if there is anything more we can do to support her, or your family.


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Review from Pat D (Friend of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My friend has great difficulty feeding herself and appears to have lost weight. She has very poor use of her hands and has lost her grip. She needs help with food which she rarely gets.

Reply from Rowen Campbell, on behalf of the team at Edwardstow Court

Thank you for taking the time to write us a review, and for sharing your feedback - it is important to us, and we will take on board your comments.


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Review from F C (Wife of Resident) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband said that he had enjoyed being in Edwarstow Court as everyone there was kind and friendly. One person there made him laugh, and they got on well. His room was comfortable and looked very nice, and he particularly liked looking out the window at the trees outside. The food was excellent, and
he enjoyed helping the staff where possible.

Reply from Helen Dearing, On behalf of the team at Edwardstow Court

Thanks for your review. We are so pleased to hear that your husband enjoys living with us at Edwardstow, has settled in well and enjoys socialising with the other residents. Do come and say hello next time you visit. Many thanks


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Review from K S (Daughter-in-law of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has rapidly declined health-wise in the past three weeks. I am so grateful for the support and gentle care he and his family have been given, we could not ask for more. We are welcomed to visit at any time and looked after when we do. All I can say is thank you.

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Review from J S (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, gentle and professional care environment for loved ones. I have no reservations with the care my father has received in the last two years.

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Review from T M (Nephew of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first visit to see my uncle. The home looked amazing from the outside and was all decorated for the jubilee celebrations. We had issues with travel and the home manager came to get us from the local train station. On arrival, we were offered lunch, which was absolutely amazing a range of
cold meats and salad with lots of different added bits like beetroot and pickles. We had a lovely visit in the cafe and our relative loves living at Edwardstow Court.

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Review from S L (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I were very concerned about putting our mother into care as she is a very independent person, but she needed a safe environment which could handle her dementia condition. The carers understood her needs and work around and respect her personality and needs. I highly recommend this establishment,
the staff are absolutely amazing, kind professional and completely there with the residents all the time.

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Review from J R (Son of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived at Edwardstow Court for three years and his and our experience has been extremely positive. There are lots of positive things, such as the quality of the rooms, the excellent food, the garden and the nature path. The fundamental things for me are the wonderful staff, the quality
of care they provide and the high level of respect they share with everyone.

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Review from Elizabeth A (Daughter of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are grateful that Mum has been safe and secure for the 4 months. Meals - she often didn't know what she was getting until it arrived. When she did see a menu the meal delivered was frequently not what she ordered. She was only invited to join activities a couple of times in 4 months. Very little
opportunity for mum to be helped in increasing her mobility. Communication across the home could be greatly improved. Contact with GP and medical care was good. We realise that covid has affected staff levels and services usually provided.

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Review from Shaun C (Son of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff extremely helpful and caring towards my father.

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Review from B N (Son of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Edwardstow for several years and has received a very high standard of care. The staff are attentive, professional, and sympathetic, the accommodation is comfortable and clean. It has an optimistic and happy atmosphere.

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Review from Michael N (Son of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extremely well-run home and my mother is well looked after by a team of caring, thoughtful staff.

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Review from Forbes C (Husband of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I count myself lucky that Edwardstow Court is just 5 minutes drive away and that they could take my wife in as a resident just before the first covid lockdown. We already knew the place as we had been going in to join the singing group which they held there and so were familiar with the friendliness
of the staff and the quality of its design and finish of the building and so had no hesitation in deciding that this was the right place for my wife.

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Review from Steve L (Son of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My father was a resident for a short space of time during the second phase of lockdown. Unfortunately, the standard of care was not in line with that which we as a family was led to expect upon our initial dealings with the home. In particular, the communication with us by the management left us disappointed.
An example of this was that he was transferred to a hospital without our knowledge and without essential items. Whilst the facilities and setting seem good, in our experience, the care itself needs to improve.

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Review from S N (Daughter of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff in the care home are very professional and show compassion and are very caring towards residents.

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Review from Chris B (Son of Resident) published on 11 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find my mother's care at Edwardstow completely satisfactory in every way. Although, I assume that due to exceptional Covid-19 protection; access is limited and a little strained at this time (Oct 2021).

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Current Review Score: 9.6 (9.596)

Overview of Review Score

The Review Score of 9.6 (9.596) out of 10 for Edwardstow Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.596 for Edwardstow Court is calculated as follows: ( (218 Excellents x 5) + (73 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 317 Ratings = 4.596

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Edwardstow Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (3)

Matthew

Matthew Peach

Job Title: General Manager

Joined: 2017

Matt is the General Manager at Edwardstow Court. His journey at home has been one of development and progression since he first started as a Cook in March 2018.


Reflecting on his time at the home, Matt said: “I am passionate about development. The team at Edwardstow Court and the wider OSJCT team have supported me to progress from Cook to Head Chef, to Bursar, to Bank Care Leader, to Deputy Home Manager and most recently, in July 2024, into the General Manager position.”


Having worked in a variety of roles throughout the home, Matt fully understands the support Edwardstow Court provides, and it is something he takes a lot of pride in.


“I've always been interested in work that involves helping others and making a positive impact. I enjoy being an active member of my community and helping people. Each day is different and the joy I get from a simple thank you when I have helped a resident, or their families makes me feel I have made a difference.”


Matt also takes pride in the recognition that OSJCT gives to himself and his colleagues at their annual Trust Recognition Awards. “The Trust Recognition Awards in 2022 was a particularly proud moment for me. We had four team members who received nominations with 3 eventual winners and 1 runner-up.”


Outside of work, Matt enjoys spending time with his family. He is a proud father to 5 children and loves to spend time away with his family, away from the hustle and bustle of everyday life, at his favourite place, Weymouth.


Gemma

Gemma Joynes

Job Title: Carer

Joined: 2013

Gemma joined the Trust in 2013 as a housekeeper before progressing to a carer and has also worked with us as an Activities Co-ordinator. Gemma has been our Dementia Lead since 2014, working alongside our Head of dementia care to provide excellent dementia care. She has completed her BTEC Level 2 Award in Supporting Activity Provision in Social Care. In Gemma’s spare time, she loves to spend time with her two children and husband and having family days out.


Kim

Kim Maunoury

Job Title: Care Leader

Joined: 2018

Kim has been a Care Leader at Edwardstow Court since the home first opened 2018.


Speaking of her passion for her job, Kim said: “I love knowing that we make a difference for our residents and their families. I enjoy the fact that I am giving our residents respect and dignity through the role that I do. I enjoy hearing all of their amazing stories, and I love that every day is different.”


When asked about her favourite memory during her time at Edwardstow Court, Kim reflected on the very first day they opened. “The one memory that sticks in my mind is the day we first opened and our first resident arrived. She was a lovely lady and was treated like a queen!”


Outside of work, Kim loves spending time with her family. She is also a keen reader and enjoys taking some time out to go abroad on holiday.