Hallmark Arlington Manor

Wellbrook Way, Girton, Cambridge CB3 0FW
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9.7 79 Reviews
  • Hallmark Arlington Manor, Cambridge
Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives.

This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning residential, dementia, nursing, and respite care. The assurance of Hallmark All-Inclusive covering essential needs adds to the sense of ease. The team supports residents to spend their day, their way, with their bighearted approach putting residents and their loved ones at the centre of everything they do.

Moving can feel like a big step, so it’s good to keep a few things the same. Arlington Manor likes to keep the family together and embraces couples moving in together. The doors are always open for loved ones to pop by, and they even support with moving in four-legged friends where possible! The well-designed home encompasses various spaces where residents can pursue their hobbies, be it gardening in the landscaped gardens or playing their favourite instrument in the music room. Residents may even discover a new passion to bring them joy!

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Care Provided by Hallmark Arlington Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Christine Rowney (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (78)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Number of floors: 3

Funding & Fees Guide for Hallmark Arlington Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,990
    • Self-Funded Residential Dementia Care from £2,050
    • Self-Funded Nursing Care from £2,320

  • Fees are all inclusive
  • (these prices are only a guideline, please contact Hallmark Arlington Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking right in front of main entrance


Hallmark Arlington Manor Reviews (79)

Total of 79, showing 21-40
9.7

Hallmark Arlington Manor has a Review Score of 9.7 (9.714) out of 10, based on 23 reviews in the last 2 years. Over all time Hallmark Arlington Manor has 79 reviews.

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Review from F P (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mother was finding it increasingly difficult to manage and lonely on her own at home.
From the moment we made contact with Arlington Manor Care Home, we were made to feel welcome. My mother has been treated with dignity and respect by an excellent team of carers, she loves her room and
sitting in the beautiful, well-tended garden and has made friends amongst the other residents. There are a variety of activities which she attends and she is complimentary about the food.
I cannot recommend Arlington Manor enough. My mother has become less anxious and more relaxed since she moved there a few weeks ago and we, as a family, are relieved to see her in such a comfortable and well-run home.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

I am so pleased we managed to have a room available at just the right time, that suited her outgoing and friendly nature, and allowed her to enjoy the garden so much. She has settled in remarkably quickly and already has a lovely range of good friends, and always brings lively conversation and a kind smile to wherever she goes. Kind regards.


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Review from G K (Next of Kin) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very comfortable and well-run home. The staffing levels are very good and they are all attentive to the resident's needs and make huge efforts to engage the residents in wide-ranging activities and celebrating notable events. Being only four years old the standard of the facilities are excellent.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for the kind words. It has been lovely to have your mum here at Arlington Manor. She very quickly made a number of good friends amongst fellow residents and the team and has been a very welcome ray of sunshine around the home.


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Review from D M (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After three weeks in hospital following a fall, my father, 92, could not return home where he had been living on his own. He is highly independent and mentally active. As the discharge date approached, my siblings and I urgently required somewhere welcoming, safe and caring, where both Dad's nursing
and independent living needs would be met. Above all, we wanted somewhere where Dad and all those surrounding him, other residents and the care and nursing staff, are also treated with dignity, respect and appropriate affection. Since Dad arrived in mid-March, despite not wanting to go to a care home, he is settling in very well. Everyone at Arlington has been utterly brilliant and we are so happy that all the criteria we sought are being met. I am incredibly grateful for the efficiency and compassion shown from my very first urgent phone calls, right through to all that is being done day-to-day for his well-being now, and how warmly we are welcomed when we visit Dad. Thank you so much.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

That is wonderful to hear. He has been a real breath of fresh air around Arlington Manor. It has been lovely to see more recently him getting more mobile and out more in the community and I particularly enjoy his regular bursts of song.
Kind Regards Martin.


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Review from G T (Son-in-law of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed urgent respite care for my Mother-in-Law. The Customer Relationship Manager was extremely helpful in guiding us through the mechanics and making us feel comfortable with all Arlington Manor has to offer. The team are very friendly, caring and competent.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for your kind words. It has been a pleasure to have your mother-in-law here with us and to see her building new connections with the team and fellow residents. Kind Regards, Martin.


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Review from Richard M (Son of Resident) published on 19 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimer's and became unsafe at home on her own due to her wandering and getting lost. She has been staying at Arlington on a four-week trial period which has been a great success. The facilities are first class as is the food. Having said that it is the staff who make the place so good
and the environment ideally suited to residents such as my mother. They are kind, knowledgeable and attentive. They cater for the individual needs of the residents and show compassion and motivation. It is an excellent facility and I would recommend it to anyone with a family member in the same position as my mother.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Hi Richard, thank you so much for your very kind review. It has been a real pleasure having your mother here with us. She is always very active and joins in with so many of our activities, always with a smile on her face. Kind regards, Martin.


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Review from Stephanie C (Daughter of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Arlington Manor in late February of this year. They are both in their mid-nineties and very independent. My father was diagnosed with Alzheimer's over six years ago and my mother has memory and other problems. Arlington Manor is a very comfortable and friendly environment. The
staff are kind and patient with the residents. I am able to visit whenever I want and bring our dog, much to my father's delight. On sunny days my father enjoys the well-maintained gardens and having been a golfer he likes to use the small putting course in the garden. My mother has her hair done in the salon once a week and her nails manicured. She likes the fact that her room is always kept clean and tidy. My parents appear to be settling down at Arlington and the transition from living at home to living in care has been better than I expected. Thank you to all of the staff at Arlington for facilitating this.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Hi Stephanie, thank you so much for your review and your thoughts. Your parents have such a lovely relationship with both themselves and other residents and the team. I always enjoy spending time with both of them and they always make me smile. Kind regards, Martin.


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Review from Janet W (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family have enjoyed visiting our mother during her respite stays at Arlington Manor over the years. The welcome received at reception is kind and reassuring and all the Team are pleasant, friendly, and always very helpful. The home is bright and attractive with pleasant walks along the paths and
gardens. Both my mother and I have enjoyed the flowers and carved wooden animals amongst nature as we explore with her wheelchair; followed by sharing tea together in the sunny cafe area where other residents are chatting or being entertained. My mother required nursing care earlier this year, following a stay in hospital, after a serious fall causing trauma to her leg. The nurses showed great concern and consideration to ensure the healing was progressing and keeping me informed with photographs at each stage. Eventually, my 104-year-old mother was free of bandages and her legs were healed. We are grateful to the nursing staff for their expert and successful care.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Hi Janet, thank you so much for the very kind words. It has always been a huge pleasure to have your mother stay with us and for the whole family to join us at Arlington Manor. She is a remarkable lady and a real character. Kind Regards, Martin.


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Review from Katie B (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think I speak for all of my family when I say we could not be happier with Arlington Manor as a choice of care home for my mum. She has had a very difficult few years accepting care and her declining health. Therefore to know she has fitted in so well at Arlington, in only a few short weeks and has
made some good friends is a huge relief. I could not be more grateful to all the staff for the impeccable care they offer and knowing my mum is not only safe and well looked after, but she is also very happy and relaxed. It is a huge weight off my shoulders. I thoroughly recommend Arlington to anyone who is thinking of sending their loved ones there.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Hi Katie, thank you so much for the very kind words. She is a real asset to Arlington and has made such a wonderful impression with her gentle and happy nature. Kind regards.


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Review from S S (Daughter of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having experienced other care home settings I feel that this is a high-quality care and nursing home with many dedicated and empathetic, engaged staff. My father is now more relaxed and less anxious than on arrival six weeks ago. One or two initial issues were listened to and responded to speedily.
As he is totally blind as well as deaf he can feel very isolated and we appreciate that many staff greet him by name and tell him who they are so he can feel some connection. Recently he has, with help, started to try to access one or two activities in the home and has been made welcome. He is eating quite well and his requests for e.g. fruit as an alternative pudding, have been met. He had his 102nd birthday while still in quarantine after his arrival from another care home and the staff made it the best it could be, including bringing him an enormous cake and singing Happy Birthday which he enjoyed!

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you for the excellent review. It has been wonderful to have your father here with us, and to see him being more engaged and out and about in the home and garden recently has been lovely to see. Kind regards, Martin.


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Review from A F (Daughter of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum joined Arlington Manor for respite care and has now transferred to being a permanent resident. Since joining the home her health has improved dramatically. It is great to see her looking happy and healthy again. She has settled in really well and has made good friends with both the other residents
and the care staff.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for the very kind review. It has been wonderful to have your Mum here with us. She has been a very welcome addition and has made so many new friends and really enhanced life here at Arlington. Kind regards, Martin.


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Review from A F (Wife of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Arlington Manor for the last three months after a bad fall, and difficult weeks in hospital. He has settled well, looked after by professional and competent nurses and carers (he particularly enjoys interaction with the young and cheerful carers). The few little problems at the
beginning of his stay were dealt with quickly and kindly. The home is very well designed with comfortable spacious rooms, modern big bathrooms, and wide corridors. There are a number of public rooms where regular and various events are organised every week to stimulate and interest the residents. There is also a garden which we look forward to discovering when the weather is better. However, the main asset is the staff, from the management to the maintenance staff. Everybody is very friendly and welcoming, and ready to help in any way not only the residents but their families as well. Highly recommended.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you for your lovely review. It has been a real pleasure having him here with us. He is unfailingly polite and friendly and is a real bright spark around the home. It was been wonderful to see you visiting him regularly as well. Best wishes.


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Review from P B (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Arlington Manor to anyone looking for a care home for a loved one. My mother initially came for four weeks respite care, which was then extended by a further four weeks. All the staff were wonderful with my mother and I cannot praise them enough. My mother’s room (and en-suite)
were very well appointed with doors out onto a patio. As the home has wide corridors, my mother used to enjoy walking up and down them, which helped her to keep mobile and of course, it was a good way of meeting people! My mother said the food was enjoyable and varied. Thank you to everyone at Arlington Manor.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for those kind words. It was an absolute pleasure having your mother here with us. She is a true character and we really enjoyed having her with us for an additional 4 weeks. She is missed already by many of us. Best wishes to all the family, Martin.


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Review from H G (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Arlington Manor has proved to be an excellent choice for our mother who has struggled with Alzheimer's for the last 8 years. All the staff are so kind, caring and treat her with dignity. They really have focussed on getting to know her in the two months she's been a resident. The standard of care is
as professional as the place looks. Visiting is well organised and we are always made to feel welcome. Thank you for making this difficult decision so much easier.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

That is very good of you to say. She has settled in very well with all of the team and residents here at Arlington. It has been a joy to have her with us and to welcome you and the rest of the family here. Best wishes to you all, Martin.


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Review from David L (Husband of Resident) published on 9 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the staff at Arlington Manor. You have all been very attentive, caring, and supportive to us both during these difficult times. We have been made to feel part of the family, and the help and kindness we have received is very much appreciated. The clean, modern, bright, and comfortable
surroundings and furnishings create a positive mood, which is so important in combatting dementia and anxiety.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for the kind words. It has been lovely to see you both in the home, enjoying the activities and heading out of Arlington for day trips as well.


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Review from David (Son of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after at Arlington Manor for the last six weeks of her life following a long stay in hospital. All the nursing and care staff treated her with compassion, sensitivity, and respect. It was a great help to all the family to know that she was being so well looked after during what
was a very difficult time for us.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for your kind words. It was a real pleasure to look after your mother and we were only sorry that she wasn't able to be with us for a longer time. I wish you and your family all the very best for the future and let us know if there is anything we can do to support you.


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Review from Frank B (Brother of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Arlington Manor for the care given to my Sister during her stay with you. You should all be very proud of the level of care you provide within your establishment. Not only do you care for your residents you also care for their families in times of need. I would
highly recommend Arlington Manor to anyone who needs exceptional care for their loved ones. Once again thank you to all at Arlington.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for your generous words. Your sister and her family really built up a lovely relationship with the team here in a short space of time, so it was a pleasure to be there for you all. Best wishes for the future.


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Review from Julie F (Sister of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister had the best care here and the staff went above and beyond. In my sisters final days, the staff not only cared for her with compassion but also could not have been more supportive and caring with us as a family. Thank you really isn't enough for Arlington Manor and all the staff.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

That is so kind of you to say. It was an absolute pleasure to look after your sister and have the whole family here with us. We just wish it could have been for a longer period, but we will treasure the time we had.


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Review from Myron (Son-in-law of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Arlington Manor is simply an amazing place. Superb in every way.
Amazing management, staff, surroundings you name it this place delivers first-class service throughout.
Although my mother-in-law was not able to enjoy longer with these amazing people, the time she (and our family) had in their care
made the hardest journey the easiest.
They are all simple amazingly special people.
Be very proud of what an amazing team and the amazing care and support you provide Arlington Manor.
We simply couldn’t have got through this without you all.
Thank you all, you will always hold a special place in our hearts.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Your words are so kind. Thank you for being part of Arlington, both your mother-in-law and the whole family. You all enriched our lives in so many ways and you will always be remembered with great fondness.


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Review from Karen P (Daughter of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If like me this is your first time looking for a care home for a loved one, you really need to look no further than Arlington.
The whole team are truly amazing and provide the most exquisite care for their residents and their families.
My mum's care was simply amazing from the moment we made contact
with Arlington.
As soon as I walked in with my mum (we were both worse for wear after a bad experience) this amazing team pieced us back together and made the toughest journey, we as a family have ever been on, so much easier.
It feels like home because it is home for everyone involved.
The care, support and devotion of the whole team are what makes this place amazing.
I’ve renamed them all as “Arlington Angels” as they simply are.
I miss you all dearly and will be eternally grateful to you all for caring for my mum to the highest standard anyone could ask for.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for those incredible words. I have passed on all of your kindness to the team here. We feel that your mum and all your family were and remain part of Arlington, even if she wasn't able to stay here as long as we hoped.


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Review from Rita B (Sister of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend this care home to anybody looking to place their loved one. I couldn’t fault the care they gave to my sister and family during her stay, not only did they give excellent care to my sister they also care about the relatives, everybody who works there is very professional and caring, this
made such a difference. Everyone from cleaners to managers all had time to talk to you. I would like to thank them all for the care they gave to my sister and family during her time there, I can’t fault them in any way thank you all.

Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington Manor

Thank you so much for your very kind review and also for letting us look after your sister. She was an absolute delight with the whole team and other residents. She had such a beautiful manner and wicked sense of humour so kept us all on our toes, in the best way.
Best wishes to all the family.


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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Hallmark Arlington Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Hallmark Arlington Manor is calculated as follows: ( (224 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 269 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Arlington Manor is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (21)

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Meet the Team (4)

Christine

Christine Rowney

Job Title: General Manager

Joined: 2018

My name is Chrissy, I have worked in Health and Social care for 25 years + LMC 5 with a wealth of experience, knowledge, and passion for caring professionally for Individuals within various clinical and social care services, leading teams to deliver high-quality service and care.
I have worked for Hallmark-Arlington Manor since the grand opening and am very proud to be part of such a well-established honest luxury organisation.


I am committed and dedicated to training and mentoring my team to provide compassionate, respectful relationship-centered care and to promote independence, well-being, and focus on a sense of achievement.


It's very important to me to trust and empower my team to grow and develop their skills and knowledge to be able to offer the best quality and care with confidence to every resident and to each other supporting future aspirations.
My vision is to create engaging, stimulating, welcoming, and relaxed environments that give a sense of security and a place every resident and team member can feel safe and call Home.


I have a wealth of experience in implementing strategies and projects to support and enable individuals living with dementia to maintain abilities and have opportunities for new experiences, reducing expressive behaviours and depression.


I love and am passionate about what I do and feel privileged to share experiences in so many people's lives.


Luca

Luca Ciancarella

Job Title: Hospitality Services Manager

Joined: 2020

Luca has a real flair for detail and for providing the best service for our residents. He came from the hotel trade so excels in providing a wonderful environment for all of us.


Kelechi

Kelechi Moulton

Job Title: Lifestyles Team Lead

Joined: 2022

Kel and his team thrive on entertaining and interacting with the residents. He has brought real energy in helping residents discover past hobbies and passions and discovering new and interesting activities.


He is very focused on ensuring that every single resident, no matter what their background, ability or interest is looked after


Martin

Martin Dickson

Job Title: Customer Relationship Manager

Joined: 2021

I am here simply to help families find the best care for themselves or their loved ones.


For many years, I travelled and lived in various places around the world, and have worked in a variety of roles both in the UK and abroad.


Underpinning all of this is a natural desire to connect with people, whatever their background or circumstances, and to provide support wherever it is needed.