Stockmoor Lodge

1 Nokoto Drive, Bridgwater TA6 6WT
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9.8 80 Reviews
  • Stockmoor Lodge, Bridgwater
Opened in March 2017, Stockmoor Lodge is a purpose-built home providing residential, nursing, and dementia care, located in Bridgwater.

The home comes complete with a hairdressing salon and coffee lounge on-site and offers a varied programme of daytime activities for residents and day care visitors.

The home is staffed by a team of trained and qualified nurses and experienced health care assistants. Meals are prepared daily on-site by a dedicated kitchen team.

The bedrooms at Stockmoor Lodge are bright, spacious and en-suite, and although furnished, residents are welcome to bring their own furniture if they so choose. Accommodation is situated over three floors, accessible by lift, with views of the Sedgemoor countryside.

A renowned interior designer has combined practical features with colourful, eye-catching detail to create an environment which is understanding of the needs of those living with dementia. She works closely with the dementia services development centre at the University of Stirling and is Chairman of the SBID Healthcare Design Advisory Council.

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Care Provided by Stockmoor Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Monger (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Stockmoor Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,750 – £2,380
    • Self-Funded Residential Dementia Care £1,750 – £2,380
    • Self-Funded Nursing Care £1,750 – £2,380
    • Self-Funded Nursing Dementia Care £1,750 – £2,380
    • RESPITE Self-Funded Residential Care £1,750 – £2,380
    • RESPITE Self-Funded Residential Dementia Care £1,750 – £2,380
    • RESPITE Self-Funded Nursing Care £1,750 – £2,380
    • RESPITE Self-Funded Nursing Dementia Care £1,750 – £2,380

  • Stockmoor Lodge fees generally range from £1,750 – £2,380 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Stockmoor Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking on site


Stockmoor Lodge Reviews (80)

Total of 80, showing 21-40
9.8

Stockmoor Lodge has a Review Score of 9.8 (9.834) out of 10, based on 30 reviews in the last 2 years. Over all time Stockmoor Lodge has 80 reviews.

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  • 66
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Review from T H (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Stockmoor Lodge is helping to make a difficult time manageable. Always welcoming when I walk through the door. The meals are excellent, with hot and cold drinks available all the time. Most of the staff are attentive to Mum's and our needs.

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Review from Debbie J (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both the staff and management of Stockmoor Lodge have been the most caring and supportive of any care that I have experienced. The dignity and love that they showed to my father, as well as the support and assistance given to me during an extremely difficult time, was exceptional. I cannot praise Stockmoor
Lodge enough. They are truly wonderful.

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Review from Steven H (Son of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy.
It’s really nice to know Mum is safe and being very well cared for.
Staff are wonderful with Mum - caring, understanding, patient and has a wonderful sense of humour.
The building itself is very clean, modern and very well-equipped.
Thank you to every member of staff at Stockmoor.

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Review from Lyn H (Daughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved to Stockmoor Lodge we have been so impressed with every aspect of the home. The rooms are all modern and airy, communal facilities are so beautifully furnished. The staff are very friendly and caring and the activities are so well thought out. This means that what could have been
a difficult move has been simple and successful.

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Review from Julie G (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Stockmoor in June 2023, I can only say good things from what I have seen.
All the staff have respected how I wanted to integrate Mum into staying there permanently, they have all been very approachable and portray a very relaxed and happy place to be.
I am really pleased with how they
have joined her in with the activities, the team certainly go above and beyond and, after a very difficult time at home, it is very reassuring to see a smile on her face again. Seeing photos around the home of what she has been up to is one of the highlights of my visit.
Mum raves about the food, again very different from when she was at home. She really missed her dog and he has even been made very welcome on our visits!
Thank you Stockmoor, you're all amazing.

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Review from Elizabeth W (Sister-in-law of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law was treated very kindly during her stay on Quintock Wing at Stockmoor Lodge. She was as happy as she could be - signing and laughing and joining in activities when her mood was good. She was supervised to dress and take care of herself. Birthdays etc were celebrated to make her feel
special. When I visited, I was always warmly welcomed by the staff. The whole place had a friendly 5* feel to it, with 5* staff.

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Review from Sue G (Granddaughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the new activity coordinator has started, the activities are alot better, and with more going on, the residents look so much happier with doing more and joining in more.
Well done.
My nan is well looked after, and we always feel welcome.
Well done to all the staff for doing a fab job.

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Review from Valerie D (Daughter-in-law of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in well and seems to enjoy most of the activities and the social aspects. She always says the staff are very good to her and we have found them to be cheerful, approachable and helpful.

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Review from N M (Granddaughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Stockmoor Lodge are mostly (99.9%) friendly and helpful. Some are not, and their manner is abrupt and potentially intimidating. The care Grandad receives is mostly good. However, we have to monitor closely his dry skin condition and oral care of his tongue and glasses care. I can appreciate
the crisis of recruiting and retaining and physically demanding role/job. However, Grandad has been a carer to many, so now it is his time to be cared for. We are willing and assessed as okay to support his care needs in the home to help.

Reply from Somerset Care at Stockmoor Lodge

Thank you for taking the time to leave a review for Stockmoor Lodge. Whilst we are glad that, for the most part, you are very happy with the service you receive, please accept our apologies that there has been an exception to this. Thank you for allowing us to contact you to discuss your concerns regarding a particular team member. We will now investigate this further so that we can continue to improve the care and support which we offer to those in our care.


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Review from M L (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On every visit to Stockoor, I found the staff to be welcoming to me. I visit my mother and some days she knows me, and some days she doesn't, and that is very hard to deal with. The fact that the staff show their care and affection to the residents makes the atmosphere calm. It is always clean and tidy,
and there are no unpleasant smells. The bedrooms are nicely furnished and decorated. The food is superb.

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Review from Jacquie M (Daughter of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away in February 2023 after having spent two years at Stockmoor Lodge, firstly in one of the dementia wards and then more recently in the nursing care ward.
Staff were well aware of his needs and afforded him the time, care and dignity he required.

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Review from Arthur J (Son-in-law of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a warm, welcoming, friendly and professional attitude from all members of staff. Nothing is ever too much trouble, and always willing to do that bit extra.

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Review from Rose S (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is lovely and welcoming and our father has settled in well. Bright and airy with lovely staff. We are confident in the care our father is receiving.

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Review from P F (Goddaughter of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother has just sadly passed at Stockmoor Lodge. After two previous care homes, we were fortunate enough that, with nursing needs, she was transferred to Stockmoor Lodge. Finally, I could let go and trust the caring staff to give care. I was regularly updated by a very lovely member of staff,
and my godmothers' room, where she passed, was clean, warm and peaceful. This was the nursing unit of the Lodge, and judging by previous places where my godmother had been a resident, in the short term, I think that Stockmoor Lodge would take some beating.
Thanks to the staff on the Carousel unit for the care received and for making my almost 98-year-old godmother comfortable during her end-of-life.

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Review from B B (Son of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's difficult to mark "activities" as Mum does not participate. However, all staff are extremely friendly and efficient. I attended a relatives meeting, and it was useful to be kept up to date with developments etc. Mum is very happy here, and we're happy that she's in very capable hands. One minor
criticism is that we don't feel the local surgery supports Stockmoor Lodge enough.

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Review from Sue B (Daughter-in-law of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff who really care for residents. Food very good - well, smells very good when we visit! Rooms are always tidy and clean. Staff pay attention to Mum - talking to her and keeping her happy. Mum doesn't want to use any social activities, which is a shame, but her choice.
I would prefer
to know that the local GP visited.

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Review from A A (Wife of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives is excellent. The staff are very friendly and helpful. I am at peace knowing how well he is looked after.

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Review from P T (Son of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, friendly and welcoming staff who interact well with the patients. The care home is maintained, clean and managed to a high standard, and nothing, when asked, is ever a problem.

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Review from Karen P (Daughter of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful care you gave to my dad in his final weeks. He was only with you for four weeks until he passed away, but I couldn't have asked for better or more caring staff, especially during his last night. The staff on duty were so kind to my mum and myself as we sat with Dad overnight.
They made sure he was kept comfortable, and nothing was too much trouble.
All of the staff who work there are so friendly and caring. I would recommend Stockmoor Lodge to anyone.

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Review from J S (Friend of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean and tidy home with great facilities, all the residents are well cared for and look happy! Beautiful rooms with amazing views for all to enjoy. All staff are lovely and a fabulous, caring manager.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Stockmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Stockmoor Lodge is calculated as follows: ( (300 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 355 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stockmoor Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sue

Sue Monger

Job Title: Registered Manager

Welcome to Stockmoor Lodge. Together with a team of dedicated staff, we aim to provide the highest level of nursing and dementia client-centred care, tailored to meet your needs.


For further information, please get in touch, or visit me at Stockmoor Lodge. I would be happy to hear from you.