Stockmoor Lodge

1 Nokoto Drive, Bridgwater TA6 6WT
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9.8 80 Reviews
  • Stockmoor Lodge, Bridgwater
Opened in March 2017, Stockmoor Lodge is a purpose-built home providing residential, nursing, and dementia care, located in Bridgwater.

The home comes complete with a hairdressing salon and coffee lounge on-site and offers a varied programme of daytime activities for residents and day care visitors.

The home is staffed by a team of trained and qualified nurses and experienced health care assistants. Meals are prepared daily on-site by a dedicated kitchen team.

The bedrooms at Stockmoor Lodge are bright, spacious and en-suite, and although furnished, residents are welcome to bring their own furniture if they so choose. Accommodation is situated over three floors, accessible by lift, with views of the Sedgemoor countryside.

A renowned interior designer has combined practical features with colourful, eye-catching detail to create an environment which is understanding of the needs of those living with dementia. She works closely with the dementia services development centre at the University of Stirling and is Chairman of the SBID Healthcare Design Advisory Council.

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Care Provided by Stockmoor Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Monger (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Stockmoor Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,750 – £2,380
    • Self-Funded Residential Dementia Care £1,750 – £2,380
    • Self-Funded Nursing Care £1,750 – £2,380
    • Self-Funded Nursing Dementia Care £1,750 – £2,380
    • RESPITE Self-Funded Residential Care £1,750 – £2,380
    • RESPITE Self-Funded Residential Dementia Care £1,750 – £2,380
    • RESPITE Self-Funded Nursing Care £1,750 – £2,380
    • RESPITE Self-Funded Nursing Dementia Care £1,750 – £2,380

  • Stockmoor Lodge fees generally range from ÂŁ1,750 – ÂŁ2,380 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Stockmoor Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking on site


Stockmoor Lodge Reviews (80)

Total of 80, showing 61-80
9.8

Stockmoor Lodge has a Review Score of 9.8 (9.834) out of 10, based on 30 reviews in the last 2 years. Over all time Stockmoor Lodge has 80 reviews.

Overall Experience

  • 66
  • 12
  • 1
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  • 0

Date Published

80
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Review from Janet P (Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was like service at a 5-star hotel - superb!

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Review from Steven S (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well designed new facility. Rooms are of a good size with en-suite wet room showers and are warm with good noise insulation and are fitted with mounts for bed hoists. Staffing levels are excellent with resident rarely being left when other residents are absent from the lounge areas. Attention is given
whenever requested by any staff, whatever their normal role giving the impression that your family members are in safe hands. Security is good with care/code controlled access and alarms on all ground floor doors to the outside areas.

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Review from Hayley S (Granddaughter of Resident) published on 12 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad received palliative care here for 2 months. As a family, we could not have asked for better care for him.
His room was large, bright and clean and we were able to hang pictures to make him feel at home. He started to enjoy his food more, having a choice of meals and plenty of them!
The
level of care from the nurses and carers was second to none, they really listened and cared for him and pre-empted issues before they arose. The difference within a week of him being there both physically and mentally was extraordinary considering the circumstances. He was truly happy there and loved everyone (although one lady was his clear favourite!) After a short stint in hospital he really wanted to go back to see his girls!
Everyone at the home was brilliant with the family too, informative and supportive. It was a weight off our shoulders knowing we could trust them all to do right by him.
I can't recommend this home enough. Thank you all for everything you did.

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Review from P T (Friend of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very pleasant. It always looks to be very clean and tidy in the care home. The rooms are lovely with their own shower room. Very pleasant indeed.

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Review from Deborah G (Daughter of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Somerset Care enough for being so helpful and professional at what was a very difficult and stressful time.


Living out of the area I had to find a care home for my father who needed end of life care. Stockmore Lodge has been amazing and the room and facilities second to none.


I

would like to say a very big thank you.

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Review from G C (Daughter of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall my mother has settled very well. She is happy, very well cared for and content. Many of her named clothes have gone missing. Her room and bathroom are not always very clean. The suppers are usually sandwiches and soup which she finds very dull and poor value considering her fees. The staff are
very kind and caring towards my mother which is the most important thing. Issues raised with senior staff are usually dealt with.

Reply from Kim Draper, Marketing & PR Officer at Stockmoor Lodge

Thank you so much for taking the time to leave a review for Stockmoor Lodge. If you would like to discuss any of the points you have raised please do get in touch with the Manager, Barbara Lee on 01278 434535.


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Review from Deborah G (Daughter of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank the staff here enough especially the manageress and another lady in Somerset Care who efficiently guided us and helped us at a very stressful time.
The home is amazing, the rooms are lovely and roomy, more like a luxury hotel.
I would recommend it to anyone looking for a home for their
loved one.

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Review from Robert P (Son of Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were unsure to start with, as we moved mum and dad from a residential home, but due to their needs, a nursing home was needed. I cannot rate the manager highly enough for her professionalism, knowledge and experience with these difficult situations when they occur. When we had to deal with them,
the reassurance she gave was second to none and made the whole transition better for sure.


All the other staff have been brilliant, always keeping us updated on things and nothing is too much trouble.


Mum and dad have settled in very well, due to what I have said in a short space of time which gives us peace of mind.


Anyone who has doubts about where their loved ones should go, for being kept safe and looked after, then this is the place without a shadow of a doubt for sure.


Thank you all at Stockmoor Lodge.


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Review from T M (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and kind. The rooms are a good size with an en-suite.
My mother didn't want to go into care but now she's there, she's very content.
So pleased we found this care home for her.

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Review from Tamara B (Daughter of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lodge is clean, decorated beautifully and the staff are kind and attentive. There is always a happy vibe. having had a meal with my dad here we know that the food is lovely - very tasty. No wonder he enjoys it so much!

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Review from Geraldine E (Daughter of Resident) published on 26 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Stockmoor Lodge for End of Life care. Sadly she was only there for a couple of days. However, the care, respect and dignity she was shown was all we wished for her in her final days.
The staff were amazing. My brother and I don't know where to start to thank you for everything you did,
from the assessment which took place in the hospital to her final moments. Thank you and God Bless.

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Review from S H (Grandson of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my grandmother 2 or 3 times a week, staff are always welcoming, pleasant and very helpful. The home itself is kept up to a clean and tidy standard at all times and when any assistance is needed, staff are very helpful. The manager herself is always nice and welcoming also and nice that
someone high up has time to chat to me and other relatives. Would highly recommend sending a friend or relative here to stay 5-star.

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Review from V S (Daughter of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication between staff isn't always good. The home is very good.
Feel that there should be more (care staff). Manager is very good. Always willing to help and listen. Food sometimes is bad as mum doesn't like some things ie gammon. This has been replaced with chicken.
Care staff is very carring
and willing to help. Mum is very happy here.

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Review from John E (Son of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I contacted Stockmoor Lodge they were brilliant. They made the transition for my mother to go into residential care easy and seamless. I am sure I asked loads of obvious questions however, they completely reassured me and educated me in the world of Adult social care!
The transition
was handled brilliantly and now that my mother is settled into Stockmoor Lodge I have never seen her happier. The level of care and attention is outstanding not to mention the fabulous food!

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Review from Daughter (Daughter of Resident) published on 6 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew we were going to have to find somewhere for our parents to be cared for. It happened more suddenly than we had hoped but Dad seemed to relax very quickly and all the worry disappeared from his face. Mum has different needs to Dad and still has difficulty accepting that she has to be cared for,
but sometimes believes she is at home. Dad needed a spell in hospital; when he was admitted to the ward he said to me "I want to go home"-he was referring to Stockmoor Lodge. I was sure then we had made the right choice.


Although their rooms are on different floors because of their differing needs, they are able to spend lots of time together and the carers on both floors treat them with genuine care and concern and are very kind. I am able to go to work and not worry about the pickle they might be getting in and be reassured they are having the best care they could in a lovely environment with very kind people. I feel at home when I visit.


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Review from C R (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home gives outstanding loving care to the residents. My mother has gained in strength and confidence since she came to Stockmoor Lodge to recuperate after breaking her leg, and that is down to a very high level of care given by an amazing staff. They are cheerful, kind and funny and very caring
doing their best to cater to the individual needs of each resident. There is a very happy atmosphere at Stockmoor Lodge.

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Review from Hilary B (Daughter of Resident) published on 25 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum (93) came to Stockmoor Lodge for respite after breaking her hip. This is the first time we have needed to entrust her care to others and given her vulnerability, I was naturally nervous.
From our very first meeting the Manager of Stockmoor instilled in Mum and me a feeling of confidence that she
would be treated with skill, respect and kindness. This attitude is upheld by every single member of the staff. Mum feels amongst friends who care for her with the utmost warmth and consideration.
As a new build Stockmoor Lodge is exceptionally well equipped and scrupulously clean. The food is cooked on site and is just the sort of lovely home cooking Mum enjoys.
I am an avid observer of everything and I have seen only the highest level of care and the most touching examples of kindness ranging from a squeeze of the hand, to a hug, to a plate of cakes with a note and smiley face waiting for us today on our return from a hospital visit.
Stockmoor Lodge receives my highest recommendation.

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Review from Brenda B (Wife of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. My husband is in end of life situation and is so well looked after as am I.
All the staff are so attentive and give my husband all the help he needs.
It is a lovely home with all mod cons and lovely lounges which is great for visitors.

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Review from Linda B (Daughter of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a suitable care home for my mother has been very stressful. She has Dementia mixed with some Alzheimers so the need to find the 'right' home was even more important.


I visited many homes in my locality but knew Stockmoor Lodge was the 'one' straight away.
Not only is it a new build, beautifully

decorated and presented, but it is well planned and organised so that it provides a homely environment. The most important factor though is the generous and kind nature of the staff working there.


Everyone from the managment, nursing, care staff, laundry and catering staff have been welcoming and supportive in helping my mum settle into her new home.
Initially, my mum went for a taster day - she had a lovely time, lots going on and plenty of company. She has now been at Stockmoor Lodge for 7 weeks.
She's enjoying her food and has infact, gained weight since being there! Brilliant!


She participates regularly in the activity sessions, which are fun and well varied.
I am delighted with the choice I made, I am kept well informed and up to date with the care my mum is given. Most importantly my mum is happy and well cared for 24 hours a day. Thanks to all staff at Stockmoor Lodge.


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Review from David H (Son of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had been providing 24 hour care for our mum as she had recently become too ill to look after herself as her dementia had suddenly worsened, we were really struggling and in desperate need of help as the social care system would not work quickly enough.
I contacted Stockmore Lodge after being recommended
by a mental health worker and explained the situation to them and I have to say they were magnificent. Within 3 hours of my initial call, we were able to take Mum to see if she liked it and to be assessed, Mum was able to stay there and then which was incredible at such short notice.
The care home itself is beautiful, modern with private facilities in the rooms, it is just like a 5 star hotel. We know Mums every need is being taken care of which is such a relief to us all.
All of the staff are friendly and very caring. They treat their residents with dignity and respect at all times. I would recommend this care home to anyone who wants the best for their loved ones.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Stockmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Stockmoor Lodge is calculated as follows: ( (300 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 355 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stockmoor Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sue

Sue Monger

Job Title: Registered Manager

Welcome to Stockmoor Lodge. Together with a team of dedicated staff, we aim to provide the highest level of nursing and dementia client-centred care, tailored to meet your needs.


For further information, please get in touch, or visit me at Stockmoor Lodge. I would be happy to hear from you.