Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA
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9.9 171 Reviews
  • Lincroft Meadow Care Home, Kidlington
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and passionate team of carers and nurses, Lincroft Meadow provides comfortable, modern and spacious surroundings perfect for delivering the very best care.

The home features a café perfect for spending time with family and friends as well as an array of communal facilities for the comfort and enjoyment of everyone. Each resident benefits from their own private bedroom with an en suite wetroom and many rooms have access straight into the lovely landscaped gardens that surround Lincroft Meadow. A cinema, hair salon and private dining room provide those extra special touches for Lincroft Meadow residents and loved ones to enjoy.

Residents at Lincroft Meadow can enjoy a busy schedule of weekly activities tailored to their interests as well as regular trips out on the home's minibus.

Care Provided by Lincroft Meadow Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elaine Ratcliffe (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Lincroft Meadow Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Those care needs.


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time.


  • Parking
  • Ample parking available on site.


Lincroft Meadow Care Home Reviews (171)

Total of 171, showing 21-40
9.9

Lincroft Meadow Care Home has a Review Score of 9.9 (9.932) out of 10, based on 47 reviews in the last 2 years. Over all time Lincroft Meadow Care Home has 171 reviews.

Overall Experience

  • 156
  • 14
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My family were anxious for Mum to be a resident here, but she was adamant that she wanted to stay in her own home. Pleased to say that eventually, after a month's "trial," she is extremely happy and we are all so relieved.
Only criticism is that Mum's dementia means she leaves dirty clothes and underwear
on radiators and the carers aren't allowed to put them in the laundry bin. Mum is highly independent but needs pushing in this respect. We also seem to push for doctor visits.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your feedback, and we will of course act upon the points you make. We are glad though that your mum has settled with us, testament to all of the staff team involved in that, as we know that many residents are anxious about such a change, which can be unsettling and confusing. We look forward to continuing to look after your mum, and to ensure that she lives an active and fulfilling life, and retains as much independence as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been at the care home since the 28th of September. The facilities are excellent. Always clean and tidy. The accommodation is very good. Nice spacious ensuite room with a personal television. In addition, the two day rooms provide a pleasant place for visitors. Food is very good. In addition,
the downstairs café provides a nice change. The management are extremely helpful and understanding. The staff, from reception to carers and nurses, are very caring and genuinely care and take an interest in all patients. There are lots of activities that cater for everyone. My wife is in a good place.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It is pleasing to know that you feel your wife is in good hands, as peace of mind for family members is an important consideration for us. We are also grateful for your acknowledgement for the contribution for all of the staff team, and the care and resident experience they provide, as everyone here at Lincroft Meadow seeks to make a difference for our residents and their family members, every day. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I have been pleasantly surprised by how wonderful every member of staff has been towards their residents and visitors. I would most definitely recommend Lincroft Meadow to future friends and would indeed come here if I ever needed a nursing/care home.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your kind words and recommendation about our lovely care home, and it is good to know we have exceeded your expectations! That will be most welcome feedback for all of the staff team here, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

After a very difficult time with both my parent's health deteriorating rapidly within 2 weeks, we had found ourselves in a crisis.
Lincroft became our lifeline.
My father sadly passed away, leaving my mum distraught with overwhelming anxiety.
The client manager was very supportive from day one.
She empathised with the situation we were all in, and did her very best to help us.
The carers/nurses have been amazing with my mum, spending time reassuring her and just listening to her, and offering her such warmth and compassion with their care.
I can honestly say I have seen a change in my mum's well-being, both mentally and physically, and this is due to each and everyone at Lincroft.
"Thank you" for looking after my mum who is so precious to me.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

As well as providing the best in care for our residents, we are also focused on supporting the families at what can be a stressful time, so it is pleasing to hear that we were there for you and your family during this period. All of the staff involved will really appreciate your recognition of their understanding and dedication. We are also pleased at your mum's progress in her health and well-being, and all of our residents are precious to us too, as we know how important they are to you and other family members. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff we have come across have been genuinely kind and caring, right through from the staff in the office to the nurses on the floor. Nothing has ever been too much trouble, even in the first few days when Dad entered and I was on the phone or sending an email every five minutes!
The home
itself is lovely and welcoming for residents and visiting family members alike.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your kind words, and that you recognise the genuine care and dedication that we expect from all of our staff team, whether they are care or support roles; they will really welcome that feedback. We are pleased that your dad has settled in so well, and that you feel our doors are always open and that a warm welcome awaits.


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Overall Experience  Overall Experience 5.0 out of 5

Lincroft Meadow is a wonderful place. My mother received excellent care. The staff were so welcoming, caring and understanding. It was lovely to be able to personalise her room to make her feel at home. Lincroft exudes such a friendly atmosphere, shown to relatives as much as residents that one quickly
feels that it is one big caring family. Being a modern, purpose built home it is like an all inclusive five star hotel and there is so much on offer. The carers helped Mum go to various activities, her own hairdresser was able to use the salon, the visiting chiropodist worked wonders with her toe nails and she loved having coffee and cake in the bistro and attractive garden - and smelling the lavender! The nursing and personal care were exemplary and the staff were so aware of, and attentive to, her needs. Lincroft's working relationship with a local GP gave enormous confidence when medical intervention was required and Mum's brief end of life care could not have been managed better.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

We are genuinely bowled over by your wonderful review of all that we do for our residents and their families here at Lincroft Meadow. The whole team play their part in delivering such a fabulous service, and they all appreciate such great feedback. To hear that you felt that the care was exemplary means everything. It is also lovely to know that we appropriately supported your mum, you, and your family through such a sensitive time. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Lincroft Meadow. She has been a resident for more than six months. We found it difficult to find a home that felt right, but as soon as we visited Lincroft Meadow we knew we had found the right place for her. It is a warm, caring and stimulating environment for her and it
is such a relief for us to know that she is being well looked after and is so happy. She enjoys the company and the range of activities and sometimes says it is almost like being on holiday. It is a pleasure to visit her and we always feel welcome. Being able to help yourself to a coffee anytime and bring your dog to visit makes it feel more like her home. The facilities are very good and her room is attractive and well presented but it is the staff who are exceptional. We have been impressed by their warmth and sense of fun and our mother really values this too.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Your feedback will warm the hearts of all the staff here at Lincroft Meadow, as your words encapsulate why they do what they do, and with such dedication. To know that your mother feels as though she is on holiday, and that you feel like it is her home, and that we have taken the worry away for you is lovely to hear. We know that she appreciates visits that include the dog too! Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

I have to admit that I was dreading moving my sister from her home into Lincroft Meadow, as she was decidedly opposed to the whole idea. In fact, the experience was much better than I could have envisaged. The move was made as smooth as it could be, the kindness towards my very confused sister was genuine,
and I felt reassured that I was leaving her in safe and gentle hands. Although it's still very early days, I am so pleased that we have chosen Lincroft Meadow.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your kind words, and to know that we made a difficult time and transition easier for you both. We're pleased to know that the support that we also provide for family members has given you peace of mind.


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Overall Experience  Overall Experience 4.0 out of 5

The Lincroft team provide an exceptional quality of care to meet the needs of every resident.
Lincroft recently excelled in the celebration of my relative’s 101st birthday. We were overwhelmed by the effort made by all the staff to ensure her special day was one not to forget! Her birthday party was
attended by over 20 guests, beautifully catered and the attention to detail was greatly appreciated.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to write a review. We are so glad that you and your relative enjoyed the 101st Birthday party and the team felt really special to be able to support and be part of such wonderful memories.


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Overall Experience  Overall Experience 5.0 out of 5

Lincroft Meadow was home to my father for the last 5 months of his life. It is a beautiful home, with excellent accommodation, facilities, food and care. It is made by its staff, genuinely kind and caring people for whom nothing is too much trouble, whether for residents or their families. Dad settled
into a good routine. He kept his dignity and humour throughout in no small part thanks to the efforts of all of the staff who knew him personally. He enjoyed the cafe and garden, the occasional outing and the dining room - and his daily glass of wine. The transition from active resident to end-of-life care was fairly swift and really well handled by the home, we could not have asked for more. We always felt welcome and informed and knew that he was in good hands; whilst it was our first such experience, we really benefited from the great knowledge, experience and kindness of the Lincroft team.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for the incredible review and as a team we felt it to be such a privilege to support and care for your father. The team will be so appreciative and grateful for this wonderful feedback.


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Overall Experience  Overall Experience 5.0 out of 5

We were so pleased to have found such a warm, caring environment for Dad in his final months. Lincroft Meadow really felt like a second home - friendly, welcoming, and such a pleasant place to visit. It was a huge relief to know that Dad was in safe hands and would receive outstanding care around the
clock. We were particularly impressed with how well the staff kept us up-to-date on Dad's condition and liaised with us to make the best possible decisions on his behalf. Just as importantly, as his health declined, we knew that the final chapter of his life would be filled with kind words and friendly faces.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for the kind review and we feel so grateful as a team to be able to care and support your wonderful dad, the team will really appreciate this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

All brilliant, I am 82 and if I need a nursing home, this is where I will go.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Wonderful that is so lovely to hear and we do appreciate your feedback so thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The Lincroft Meadow staff have been truly outstanding in their kindness and support for Mum since she moved in at the beginning of October. Every member of staff with whom we've interacted has seemed genuinely caring and kind; their patience, stamina and kind attentiveness have been exemplary during
a transition period that Mum has at times found disorienting.
The quality of the facilities at Lincroft is also excellent. Mum has a lovely room, and the ample, well-kept provision for care needs and for activities and entertainment is remarkable. We've not seen anything like the abundance and range of daily activities laid on for residents in any of the other homes that we've visited.
Perhaps what's most telling is the genuine enthusiasm that staff seem to feel for working at Lincroft and being with the residents. So many of them have said that they honestly love working there, and their ready, kind smiles contribute hugely to the ethos of this special place. Thank you!

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for the incredible review, our team will be so delighted with this feedback. We are so thrilled that Mum is happy in the home and really feels part of the Lincroft family as the team really are passionate about care and its fantastic this comes across so well.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment I come here to the moment I leave, I'm made to feel welcome and comfortable. Being able to bring my children into such a wonderful environment to visit, they're great, granny is fabulous, and they get spoilt by everyone here!
Nan looks so happy, healthy and relaxed every time we visit,
we couldn't ask for her to be in a better place. Thank you.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

We are really privileged as a team to be able to support Nan and we are so glad that all the family feels just as welcome at Lincroft Meadow. Thank you for your lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

I am very comfortable here and feel very much at home.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for taking the time to write a review for us. The team are so pleased to hear that you are happy and comfortable at Lincroft Meadow.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my sister and I came to we knew it was the right home for our lovely Mum. She has taken a few weeks to settle but now truly loves it. She has nothing but praise for the staff, facilities and everything that's done for her, with care and compassion. We are truly blessed to have found
Linroft Meadow.

Reply from Elaine, Home Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to review our home. We are delighted that your mum has settled in and enjoys her life at Lincroft. We couldn't ask for better feedback, we really do appreciate it and will share it with our wonderful staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother spent fifteen months in Lincroft Meadow Care Home until she sadly died on the 17th of the 7th 2023. During this time I cannot thank all the staff enough for their care, attention and empathy to my mother and myself and family. Thank you Lincroft Meadow Care Home.

Reply from Elaine, Home Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to write us a review at such a difficult time. It was a real privilege to be able to care for your mum and we are so sorry for your loss. I will pass on your kind words to our team.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been in Lincroft Meadow for nearly a year and they have been wonderfully kind to him and responsive to his evolving and complex needs. Communication with us as family has been great and it is a great comfort to us to know he is in such good hands.

Reply from Elaine, Home Manager at Lincroft Meadow Care Home

We are delighted that your fathers stay has been positive. We are so proud of our team at Lincroft Meadow, and really enjoy reading such great feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing - the decision to move 101 year old Nan here (from another Home) was made instantly on the initial 1st class, reassuring visit and show around. Not only is this Home perfect, it is complemented by full staff who go over and above on every occasion. Nan has settled so happily, whilst lapping
up the ambience and interaction. Her appetite’s returned and when visiting we go to the Bistro for coffee and cake - all complimentary. Nan’s comments have been:
‘What’s the name of this nice hotel?’
‘It’s lovely here, all these lovely colours and things!’
‘Ooh, the food is gorgeous - look at my belly!’
‘Everyone here is lovely, I could not ask for more.’
As a family we certainly could not ask for more for our precious Nan, (102 next month) who’s happy and content in her forever home.
Just one request ‘Lincroft please don’t change anything - it’s all perfect and Thank you’.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to leave such an amazing review. Your heartfelt comments really touched the team and are very much appreciated. We're so glad your nan's move to Lincroft has been such a success, we know what a huge decision it was for you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

It is so wonderful that places like Lincroft Meadow Care Home exist. My mother has been a resident since April and we have all been beyond impressed by the incredible staff. Everyone goes out of their way to meet any and all needs with warmth and respect and the home feels like just that - a real home.
I am warmly welcomed whenever I visit and my mother feels like she is on an extended holiday. She is so happy and already looks fitter and younger. She is enjoying all the activities and socialising with other residents and the food is of an extremely high standard. Above all the staff are caring, friendly, warm and respectful. I can find no fault.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to leave such a positive review. We really appreciate your kind words.


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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Lincroft Meadow Care Home is calculated as follows: ( (519 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 555 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Elaine

Elaine Ratcliffe

Job Title: Home Manager

Joined: 2017

Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.


I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.


I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.


My door is always open, so do pop in and see us whenever you'd like!


Sheryl

Sheryl Despi

Job Title: Deputy Manager

Joined: 2017

Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.


I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.


Suzanne

Suzanne Morgan

Job Title: Client Services Manager

Joined: 2019

Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.


Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.


My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.


Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!


Rebecca

Rebecca Goodgame

Job Title: Activities and Wellbeing Coordinator

Joined: 2023

Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.


Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.


My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!