Those care needs.
Visitors welcome at any time.
Ample parking available on site.
Lincroft Meadow Care Home has a Review Score of 9.9 (9.932) out of 10, based on 47 reviews in the last 2 years. Over all time Lincroft Meadow Care Home has 171 reviews.
Review from Margaret L (Daughter of Resident) published on 10 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you for your feedback, and we will of course act upon the points you make. We are glad though that your mum has settled with us, testament to all of the staff team involved in that, as we know that many residents are anxious about such a change, which can be unsettling and confusing. We look forward to continuing to look after your mum, and to ensure that she lives an active and fulfilling life, and retains as much independence as possible.
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Review from Gurpreet S (Husband of Resident) published on 10 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
It is pleasing to know that you feel your wife is in good hands, as peace of mind for family members is an important consideration for us. We are also grateful for your acknowledgement for the contribution for all of the staff team, and the care and resident experience they provide, as everyone here at Lincroft Meadow seeks to make a difference for our residents and their family members, every day. Thank you.
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Review from Isabella A (Friend of Resident) published on 10 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you for your kind words and recommendation about our lovely care home, and it is good to know we have exceeded your expectations! That will be most welcome feedback for all of the staff team here, thank you.
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Review from Niki P (Daughter of Resident) published on 5 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
As well as providing the best in care for our residents, we are also focused on supporting the families at what can be a stressful time, so it is pleasing to hear that we were there for you and your family during this period. All of the staff involved will really appreciate your recognition of their understanding and dedication. We are also pleased at your mum's progress in her health and well-being, and all of our residents are precious to us too, as we know how important they are to you and other family members. Thank you.
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Review from K S (Daughter of Resident) published on 5 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you for your kind words, and that you recognise the genuine care and dedication that we expect from all of our staff team, whether they are care or support roles; they will really welcome that feedback. We are pleased that your dad has settled in so well, and that you feel our doors are always open and that a warm welcome awaits.
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Review from Nicholas M (Son of Resident) published on 3 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
We are genuinely bowled over by your wonderful review of all that we do for our residents and their families here at Lincroft Meadow. The whole team play their part in delivering such a fabulous service, and they all appreciate such great feedback. To hear that you felt that the care was exemplary means everything. It is also lovely to know that we appropriately supported your mum, you, and your family through such a sensitive time. Thank you.
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Review from Nicola G (Daughter of Resident) published on 3 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Your feedback will warm the hearts of all the staff here at Lincroft Meadow, as your words encapsulate why they do what they do, and with such dedication. To know that your mother feels as though she is on holiday, and that you feel like it is her home, and that we have taken the worry away for you is lovely to hear. We know that she appreciates visits that include the dog too! Thank you.
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Review from B B (Sister of Resident) published on 3 January 2024
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you for your kind words, and to know that we made a difficult time and transition easier for you both. We're pleased to know that the support that we also provide for family members has given you peace of mind.
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Review from H H (Niece of Resident) published on 15 November 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you so much for taking the time to write a review. We are so glad that you and your relative enjoyed the 101st Birthday party and the team felt really special to be able to support and be part of such wonderful memories.
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Review from A T (Daughter of Resident) published on 13 November 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you so much for the incredible review and as a team we felt it to be such a privilege to support and care for your father. The team will be so appreciative and grateful for this wonderful feedback.
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Review from James K (Son of Resident) published on 13 November 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you so much for the kind review and we feel so grateful as a team to be able to care and support your wonderful dad, the team will really appreciate this feedback.
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Review from Mavis B (Wife of Resident) published on 13 November 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Wonderful that is so lovely to hear and we do appreciate your feedback so thank you.
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Review from Chris C (Son of Resident) published on 6 November 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you so much for the incredible review, our team will be so delighted with this feedback. We are so thrilled that Mum is happy in the home and really feels part of the Lincroft family as the team really are passionate about care and its fantastic this comes across so well.
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Review from Lisa H (Granddaughter of Resident) published on 23 October 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
We are really privileged as a team to be able to support Nan and we are so glad that all the family feels just as welcome at Lincroft Meadow. Thank you for your lovely review.
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Review from P J (Resident) published on 20 October 2023
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Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home
Thank you for taking the time to write a review for us. The team are so pleased to hear that you are happy and comfortable at Lincroft Meadow.
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Review from Jane B (Daughter of Resident) published on 15 September 2023
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Reply from Elaine, Home Manager at Lincroft Meadow Care Home
Thank you so much for taking the time to review our home. We are delighted that your mum has settled in and enjoys her life at Lincroft. We couldn't ask for better feedback, we really do appreciate it and will share it with our wonderful staff team.
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Review from A M (Daughter of Resident) published on 29 August 2023
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Reply from Elaine, Home Manager at Lincroft Meadow Care Home
Thank you so much for taking the time to write us a review at such a difficult time. It was a real privilege to be able to care for your mum and we are so sorry for your loss. I will pass on your kind words to our team.
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Review from Ben T (Son of Resident) published on 11 July 2023
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Reply from Elaine, Home Manager at Lincroft Meadow Care Home
We are delighted that your fathers stay has been positive. We are so proud of our team at Lincroft Meadow, and really enjoy reading such great feedback.
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Review from Lorraine C (Granddaughter of Resident) published on 1 July 2023
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Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home
Thank you very much for taking the time to leave such an amazing review. Your heartfelt comments really touched the team and are very much appreciated. We're so glad your nan's move to Lincroft has been such a success, we know what a huge decision it was for you and your family.
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Review from Jacqui H (Daughter of Resident) published on 30 June 2023
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Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home
Thank you so much for taking the time to leave such a positive review. We really appreciate your kind words.
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The Review Score of 9.9 (9.932) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.932 for Lincroft Meadow Care Home is calculated as follows: ( (519 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 555 Ratings = 4.932
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Nov 2018
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Job Title: Home Manager
Joined: 2017
Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.
I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.
I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.
My door is always open, so do pop in and see us whenever you'd like!
Job Title: Deputy Manager
Joined: 2017
Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.
I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.
Job Title: Client Services Manager
Joined: 2019
Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.
Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.
My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.
Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!
Job Title: Activities and Wellbeing Coordinator
Joined: 2023
Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.
Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.
My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!