Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA
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9.9 171 Reviews
  • Lincroft Meadow Care Home, Kidlington
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and passionate team of carers and nurses, Lincroft Meadow provides comfortable, modern and spacious surroundings perfect for delivering the very best care.

The home features a café perfect for spending time with family and friends as well as an array of communal facilities for the comfort and enjoyment of everyone. Each resident benefits from their own private bedroom with an en suite wetroom and many rooms have access straight into the lovely landscaped gardens that surround Lincroft Meadow. A cinema, hair salon and private dining room provide those extra special touches for Lincroft Meadow residents and loved ones to enjoy.

Residents at Lincroft Meadow can enjoy a busy schedule of weekly activities tailored to their interests as well as regular trips out on the home's minibus.

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Care Provided by Lincroft Meadow Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elaine Ratcliffe (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Lincroft Meadow Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Those care needs.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Ample parking available on site.


Lincroft Meadow Care Home Reviews (171)

Total of 171, showing 41-60
9.9

Lincroft Meadow Care Home has a Review Score of 9.9 (9.932) out of 10, based on 47 reviews in the last 2 years. Over all time Lincroft Meadow Care Home has 171 reviews.

Overall Experience

  • 156
  • 14
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Date Published

171
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Review from M R (Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent apart from the wifi. Only able to get good reception in the lobby. Not good enough for 2023 when all other aspects are so good.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your review and we appreciate your feedback and apologies about the wifi signal, this is something we're aware of and working on.


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Review from P S (Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is kind and helpful.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your review and we are grateful for your feedback.


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Review from C C (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lincroft provided the most wonderful care for my mother during a few weeks of respite care. The staff were all amazing - caring and compassionate and made a real effort to get to know her, engage her in conversation and help her to meet other like-minded residents. The facilities were excellent: her
room was very comfortable and 'The Bistro' cafe area was a great place for residents to meet each other and also entertain visitors. The customer services manager was particularly responsive and helpful, from our initial enquiry to helping my mother move to a more suitable room after a few days and assisting with various other requests. I cannot fault the home in any way and would highly recommend it to others.

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Review from Amanda D (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Though my mum was only at Lincroft Meadow Care Home for a very short time, everyone was so very welcoming and friendly. The staff couldn't do enough making my mum's last couple of weeks full of warmth, dignity and happiness in very difficult circumstances. I would like to send my huge thanks and so
much appreciation for all your empathy, care and support given to not just my mum, but to us as a family.

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Review from D S (Son of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lincroft Meadow Care Home have looked after my mother for the last years of her life with care and diligence. Staff have kept in touch with updates and needs. Importantly, they continued to try to keep her engaged, with activities and entertainment. Very grateful to them for looking after her.

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Review from Jane H (Daughter of Resident) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support my mother and our family are receiving from the staff at Lincroft Meadow Care Home is first class. Communication is very good and staff respond quickly to emails or phone calls and we are kept well informed. When we have requested a meeting with staff it has been organised quickly and we
have never felt rushed or that we are taking up too much of their time. Staff at all levels are friendly and approachable and have the resident's best interests at heart. They know their clients as individuals and have provided reassurance and alerted family when my mother is not so good. We really appreciate the partnership between our family, my mother and the Lincroft staff.
The range of activities on offer is very good and I am impressed by the use of the Lincroft FB page which details what is going on. It is always a pleasure to see a photo of my mother on the page.

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Review from Yvonne T (Daughter of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for five weeks now and we have seen her general and mental health improve since transferring from living at home. At almost 100 years old, she is a very sociable person and enjoys interacting with the fabulous staff, who make such a fuss over her. Because of her dementia, we
feel she is now in a safe, caring place where nothing is too much trouble and we have peace of mind for her safety and wellbeing. From the nurses to the maintenance staff, the chefs to the drivers, everyone is genuinely friendly and Mum has got to love their company.

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Review from Rachel M (Daughter-in-law of Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was looked after with love and dignity. We called the staff our "Lincroft family; it became our home for nine months after losing our mother-in-law months before!
Amazing staff, very professional, and cannot thank you all enough.

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Review from S B (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, the best thing we did was move my parents to Lincroft from a care home which was unsuitable. Facilities are excellent as is the cleanliness.
Food is very varied, fresh and of restaurant standard, although quite small portions. The daily, homemade cakes on offer in the bistro area are a
nice touch and this area provides a lively central hub for families to meet.


The carers are great and genuinely try and enrich the residents' lives. My mother sadly died at the home recently and we were very well supported by the staff. They treated my mum and all of us with the utmost respect and dignity, nothing was too much trouble. They have continued to support my dad and to keep him entertained, even though he is going through a hard time.


The activities are varied and consistent. They work hard to keep the residents entertained. We feel that there are not many trips out but we have discussed this. The cinema is a firm favourite for my dad.
Would recommend.


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Review from H M (Granddaughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall amazing treatment from the staff, which made my grandad have fun and feel very appreciated! They catered well to his needs and promoted his independence. Would definitely recommend this to someone looking for a care home.

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Review from Lynne M (Daughter of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with the home, we have been pleased and impressed. My father had intended to enter Lincroft Meadow as a resident, but due to unexpected circumstances, is there receiving nursing care. All the staff are kind, friendly, helpful, cheerful and caring. With the care he is receiving,
my father's condition has improved more quickly than anticipated, and we are always made to feel welcome when we visit.

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Review from Lisa C (Niece of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lincroft have been a huge support in facilitating respite care for my uncle. The knowledge that he is safe and well cared for is invaluable to my family. Staff constantly go above and beyond to create a rapport/relationship with all residents and this, without exception, starts with a warm
smile upon arrival.


In my personal experience, the quality and standard of care have been exceptional, the accommodation is modern, spotlessly clean and of high quality; the dining rooms are welcoming and the menu options are varied and nutritious - every need is catered for. Although my uncle's stay is temporary, we will always be grateful for the help and support from the staff at Lincroft at a time when we needed it the most.


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Review from B S (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very nervous about our father making the move from living at home on his own to life in a care home but we are so glad we chose Lincroft Meadow Care Home for him to make that transition. He is now very well settled and this is in large part down to the fantastic staff at the home and all the
care and attention he has received. Nothing is ever too much trouble and the staff work very hard to ensure he is happy and stimulated in his new environment. The communication with us, as a family, is outstanding and we feel he is safe and in really good hands.
The atmosphere of the home is always warm and welcoming and the whole family love visiting him there. The layout works brilliantly with the bistro (cafe) at the centre and he is now a big coffee fan due to the excellent coffee there!

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Review from S H (Son of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The transformation in Mum's health and mental well-being has changed significantly under the excellent care she receives at Lincroft Meadow.
The dedication and commitment of the staff are second to none.

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Review from A D (Husband of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the home: friendly and nice staff, homely and warm. clean and very comfortable. Good furnishings. Enjoyable meals. Bed believed comfortable.

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Review from C P (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Lincroft for a year now due to having PSP, a neurological disorder. She is always so well cared for. The staff on Daffodil Ward are excellent. They are extremely kind, and caring and always consider her dignity. Thank you!

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to leave a review and for your kinds comments about the care we provide.


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Review from John C (Son of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lincroft Meadow has become home for my mother over the last few months. The accommodation is beautiful, the staff consistently caring and friendly, and Mum has finally begun to settle in. She has been encouraged to join in the many activities and is always keen to tell us about them. The garden is a
real joy for her. We are very happy with the choice that we made and wouldn't hesitate to recommend it.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for taking the time to write a review; it's very much appreciated by all the team.


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Review from David G (Son of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lincroft supported my mum through a crisis admission which has resolved into a long term stay. Throughout they have been empathetic, supportive, patient and kind. In just a few weeks I have watched my mum flourish, engaging in activities and smiling and laughing for the first time in a long time. Thank
you for making a very difficult time a little bit easier.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.


It's wonderful that you have taken the time to acknowledge how empathetic, supportive, patient and kind the team at Lincroft Meadow is.


Thank you


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Review from Barbara A (Friend of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to age and poor mobility, my friend found it difficult to continue living in her own home so we visited Lincroft Meadow. The Client Services Manager gave us the tour and was very informative. The Manager visited my friend at home and was so reassuring that my friend agreed to a two-week trial. That
was eight weeks ago and my friend is now a permanent resident and comfortable and a lot more settled. The home is clean and bright. All the staff are helpful, efficient and friendly. It is a pleasure to visit my friend and enjoy a coffee in the Bistro.

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Review from T L (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Lincroft Meadow for the past three months, transitioning from a residential care home to nursing needs, and now end-of-life care. The professionalism of the team and the carers has been excellent, and the home itself is very well thought out and smoothly run. The carers
have been exceptionally kind and sensitive, and have also supported my needs. During my mother's initial weeks, they made an effort to get to know her and there was no pressure for her to participate or socialise with others - it's approached very individually. I have felt happy knowing that my mother is in safe and caring hands.

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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Lincroft Meadow Care Home is calculated as follows: ( (519 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 555 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Elaine

Elaine Ratcliffe

Job Title: Home Manager

Joined: 2017

Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.


I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.


I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.


My door is always open, so do pop in and see us whenever you'd like!


Sheryl

Sheryl Despi

Job Title: Deputy Manager

Joined: 2017

Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.


I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.


Suzanne

Suzanne Morgan

Job Title: Client Services Manager

Joined: 2019

Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.


Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.


My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.


Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!


Rebecca

Rebecca Goodgame

Job Title: Activities and Wellbeing Coordinator

Joined: 2023

Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.


Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.


My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!