Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA
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9.9 171 Reviews
  • Lincroft Meadow Care Home, Kidlington
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and passionate team of carers and nurses, Lincroft Meadow provides comfortable, modern and spacious surroundings perfect for delivering the very best care.

The home features a café perfect for spending time with family and friends as well as an array of communal facilities for the comfort and enjoyment of everyone. Each resident benefits from their own private bedroom with an en suite wetroom and many rooms have access straight into the lovely landscaped gardens that surround Lincroft Meadow. A cinema, hair salon and private dining room provide those extra special touches for Lincroft Meadow residents and loved ones to enjoy.

Residents at Lincroft Meadow can enjoy a busy schedule of weekly activities tailored to their interests as well as regular trips out on the home's minibus.

Care Provided by Lincroft Meadow Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elaine Ratcliffe (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Lincroft Meadow Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Those care needs.


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time.


  • Parking
  • Ample parking available on site.


Lincroft Meadow Care Home Reviews (171)

Total of 171, showing 61-80
9.9

Lincroft Meadow Care Home has a Review Score of 9.9 (9.932) out of 10, based on 47 reviews in the last 2 years. Over all time Lincroft Meadow Care Home has 171 reviews.

Overall Experience

  • 156
  • 14
  • 1
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Date Published

171
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Overall Experience  Overall Experience 5.0 out of 5

Our mother sadly moved from nursing to palliative end-of-life care whilst in Lincroft Meadows. During the many hours spent with our mother in her last days, we witnessed the professionalism and dedication of the nursing and care staff. The whole team were kind and supportive of us as a family, and gave
us both space and understanding but were also available to explain and advise, which was both helpful and reassuring.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It was our pleasure to have been entrusted with the care of your mum during the latter stage of her life; she is missed by all of the team here at Lincroft Meadows. Thank you for your amazing review and such wonderful comments, especially under such difficult circumstances.
All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

Sadly, after a very short stay at Lincroft Meadows, our mother suffered a devastating stroke. She left the hospital for end-of-life care at Lincroft Meadows, where she was supported and cared for by the professional staff. As her daughters, we were made welcome at all times and allowed to stay with
our mother and use the home's facilities. We were grateful for the warmth and concern shown to our mother and ourselves by all the staff at this difficult time.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your wonderful review and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your mum during the latter stage of her life; she is missed by all of the team here at Lincroft Meadows. I will pass these on to the team, who will really appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I spend two weeks at Lincroft Meadow. I was warmly welcomed and spent a relaxed time recovering from my car crash injuries. The staff at all times were helpful courteous and considerate and greatly helped me regain my strength. I am most grateful to them all.

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Overall Experience  Overall Experience 5.0 out of 5

So very pleased we chose Lincroft for my dad's respite care. From our initial enquiry, the response was prompt and efficient, supplying all relevant information. During his stay, all staff without exception were caring, compassionate and supportive not only of dad but to our family. If you are looking
for a care home for a loved one look no further, Lincroft staff are second to none and very experienced in giving the best care and support.

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Overall Experience  Overall Experience 5.0 out of 5

I booked a week of respite care for my mother and cannot fault the support provided. Accommodation was of a very high standard, she was encouraged to attend all kinds of activities, the food was excellent and the staff very caring. Would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise everyone enough for all of their support, starting right from our initial planning to transfer my mom and welcoming her so warmly to Lincroft Meadow Care Home. It is so reassuring to see her settle so quickly. We recognise the effort that's made to get to know each person you support
as an individual. It really makes a difference. And the standard of care is excellent; from attentive and good personal care, fabulous food, great housekeeping and access to varied and good quality activities. Communication with us as a family and the warm welcome we get when we visit is appreciated. We already feel like we're part of the Lincroft Meadow community.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at Lincroft Meadow Care Home and the service they provide to their residents. My father, who has dementia, moved into the care home a month ago. Our recent experiences with another care home and with an obstructive local authority had left us with a very jaded
view of the care system. Lincroft Meadow overturned that view. The staff are courteous and enthusiastic about the care they provide and always eager to find out about the people they care for and what more they can do for them. The home itself is spacious and well-maintained, as are the gardens. It is also a safe environment for the residents.

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Overall Experience  Overall Experience 5.0 out of 5

I have been very well looked after since arriving here.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your lovely comments and for choosing Lincroft Meadows. We work hard to exceed all expectations, and the team will be thrilled to receive this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I think they go all out to help people in their care. I wouldn't hesitate to recommend them to other people. The place is clean and tidy and the gardens are lovely to sit in and walk around. All the staff are caring and helpful in the rooms and office. The activities staff give a variety of things to
do for their residents.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I have found all staff obliging and very helpful and appear very happy with their work. Everything with the home, we find first-rate in every respect.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your glowing review. I will be sure to pass on your wonderful comments to the wider team as I know they will be extremely grateful!


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Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Lincroft Meadow highly enough. They have given wonderful care and kindness to my brother. Nothing is too much trouble, and the family are kept well informed and made most welcome by all of the staff.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for your lovely, kind words which I will share with the wider team on your behalf.


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Overall Experience  Overall Experience 5.0 out of 5

The care is excellent, together with the food, warm and friendly atmosphere. The home has a friendly warm welcome. All the staff and management have been amazing in what has been a stressful time and I can't thank them enough.

Reply from Suzi Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

This care home is very expensive but it has excellent all round facilities and some very kind, considerate and helpful, management and care staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mother needed nursing care for the last few weeks of her life and following a friend's recommendation we chose Lincroft Meadow. Mum felt very safe and secure at Lincroft. She was very impressed with the level of care and how lovely the care staff were. She was amazed at how quickly they responded
to her call button and delighted to discover it wasn't just for emergencies and the staff encouraged her to use it for things like wanting a coffee or help accessing a puzzle book or pen if it was out of reach (she was too weak to walk and was bedridden in her last few weeks). She thought the food was excellent and it was lovely to see her appetite return on her admission.
There were some inconsistencies in the covid visiting restrictions/requirements being applied by differing receptionists but these were usually resolved by a quick word with the management, and to be fair the rules were changing quite often at the time.

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Overall Experience  Overall Experience 5.0 out of 5

I've been very impressed by Lincroft Meadow from the outset. It stood out from other care homes at the enquiries stage and two months since mum moved in it continues to impress. The home is beautifully furnished, the staff are friendly, kind, and upbeat and there is a good programme of activities for
residents to enjoy. Mum has settled in well and is now thriving rather than just surviving!

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much. It has been a real pleasure to get to know your mum and to see how well she has settled in at Lincroft.


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Overall Experience  Overall Experience 4.0 out of 5

Mum needed a period of respite as her care needs had increased after a heavy cold. We received a prompt response and good advice from the outstanding Client Service Manager and our immediate concerns were swiftly dealt with. Throughout her stay, we were delighted with the attitude of the staff who
helped to make her welcome and 'at home'; the food was varied and well planned, and we loved being able to walk around, go down to the garden and visit whenever we wanted. The impossible task of replicating her own home and the continuous 'one to one' care she received there was offset by our experience of a friendly, happy and comfortable care home. It was both a holiday for us and her. Many thanks.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for your kind words about our home.


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Overall Experience  Overall Experience 5.0 out of 5

I can only say that I am very grateful indeed for all the kindness, patience and care given to my wife over the last few months of her final illness, often under what must often have been difficult conditions. I did not see much of the catering and activities at first hand but I am confident that they
would have been up to the high standards of the other aspects.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for taking the time to leave a review, it was a pleasure to care for your wife.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of Lincroft Meadows for just over four months now. The transition from her home to the care home which is a difficult time was made so easy with the help of the admin and nursing staff there.
Mum is really enjoying being a resident at Lincroft, she had a lovely Christmas
and 90th birthday celebration and was made a big fuss of. I cannot praise the carers and nursing staff enough and neither can mum. She is very well taken care of and valued. Thank you to everyone.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

We're so glad the celebrations went well! Thank you very much for your kind comments.


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Overall Experience  Overall Experience 5.0 out of 5

My mother settled much more quickly than I had anticipated when she reluctantly came to Lincroft in November 2021.
I live some distance away and when unable to visit, staff have kept me up to date and have asked for, and listened to, my views. Her health has deteriorated quite rapidly and staff have
responded in a caring and professional manner. A specialist bed was provided and adaptations have been made as her needs have changed. The nursing staff liaise with the local GP and have arranged for me to meet with the GP when I have requested this.
Covid compliance and health and safety are taken seriously without being oppressive.
All staff - reception, care, housekeeping, nursing and management are friendly and welcoming and staff make themselves available to speak to me when I have queries or concerns.
I expected my mother to tolerate being in a care home at best. However, she often comments on how kind everyone is and I believe she feels safe and secure.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for your kind words about Lincroft, we really appreciate you taking the time to write a review.


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Overall Experience  Overall Experience 5.0 out of 5

My husband became a resident in Lincroft Meadow on his discharge from hospital. He was extremely ill when he arrived and unfortunately died after only 4 days. The home was the silver lining to a very grim period. I am sure he received the very best care and was made as comfortable as he could possibly
have been. The staff were cheerful, efficient and above all caring. I am not sure how much my husband was aware of but I am sure that I could not have got through this dark period of my life so well without knowing he was in the best possible surroundings receiving the best possible care.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you very much for leaving a review at this difficult time.


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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Lincroft Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Lincroft Meadow Care Home is calculated as follows: ( (519 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 555 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lincroft Meadow Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Elaine

Elaine Ratcliffe

Job Title: Home Manager

Joined: 2017

Hello, my name is Elaine Ratcliffe, and I am the Home Manager here at Lincroft Meadow.


I joined the Lincroft Meadow team when our home was still a building site, so I have truly been here since the beginning! It was wonderful to see our home develop, but the most special moment for us was when we opened our doors and welcomed our very first residents.


I have worked in the care sector for 17 years, starting as a care assistant and working my way up to management roles. I am passionate about caring for our senior community, and I'm proud that my team share the same values.


My door is always open, so do pop in and see us whenever you'd like!


Sheryl

Sheryl Despi

Job Title: Deputy Manager

Joined: 2017

Hello, my name is Sheryl Despi, and I am the Deputy Manager here at Lincroft Meadow.


I work alongside Elaine, the Home Manager, to ensure that the quality of care delivered in our home is nothing short of excellent. I am a registered nurse by profession and have worked in the UK for more than 15 years. Like every member of our team, I am passionate about providing the best possible care for our residents.


Suzanne

Suzanne Morgan

Job Title: Client Services Manager

Joined: 2019

Hello, my name is Suzi Morgan, and I am the Client Services Manager here at Lincroft Meadow.


Having worked in the care industry in a variety of roles for over sixteen years, I joined the team at Lincroft Meadow four years ago and can honestly say it is the nicest home I have ever worked in. There is a genuine team spirit here at Lincroft Meadow that makes it a pleasure to come to work every day.


My role as client services manager involves supporting people through the process of choosing a care home, and I find it incredibly rewarding to be able to provide guidance, reassurance and compassion at what is often a difficult time for individuals and their loved ones. I love the opportunity to be able to help every step of the way, from touring our home and moving to take advantage of everything we have to offer our residents.


Please do not hesitate to book a visit if you are considering a move either sometime soon or in the future – a warm welcome awaits you!


Rebecca

Rebecca Goodgame

Job Title: Activities and Wellbeing Coordinator

Joined: 2023

Hello, my name is Rebecca Goodgame, and I am the Activities and Wellbeing Coordinator here at Lincroft Meadow.


Before joining the team at Lincroft Meadow I was a pastry chef for one of the Oxford Universities. After a while, I started my own cake business, which I ran from my home for two years.


My grandma lived in a care home, and I always admired the activities department and everything they organised to enrich the lives of their residents. Because of this, I decided when I saw this role advertised that it was time for me to give back to the community, so I applied!