Lakeview Lodge Care Home

Elba Gate, Newton Leys, Bletchley, Milton Keynes MK3 5QU
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9.8 80 Reviews
  • Lakeview Lodge Care Home, Milton Keynes
Lakeview Lodge Care Home provides luxury residential and dementia care and support. Situated on the edge of the Newton Leys, overlooking the beautiful Little Willow Lake in the heart of rural Buckinghamshire and close to Bletchley and Milton Keynes, Lakeview Lodge Care Home offers person-centred care in luxury surroundings.

Personalised, family-led care is delivered by devoted and capable staff, highly competent in caring for the needs and wishes of each individual resident. The staff team are committed to ensuring strong links with the community and the care home places a strong emphasis on enhancing people's lives through the provision of meaningful, imaginative activities and opportunities.

Spread over three floors, Lakeview Lodge has 66 en-suite bedrooms, a hair salon, the Enigma café/bistro, a shop, a cinema room and numerous lounges and communal areas.

The home offers daily fine-dining with all meals cooked onsite to restaurant quality standards. The front of house hospitality team is on hand to provide residents with drinks and snacks at any time of the day.

The home's private dining room can be used by families to celebrate special events such as birthdays and anniversaries.

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Care Provided by Lakeview Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maria Nelson-Addy (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Lakeview Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Lakeview Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Lakeview Lodge Care Home has a large car park available on-site.


Lakeview Lodge Care Home Reviews (80)

Total of 80, showing 41-60
9.8

Lakeview Lodge Care Home has a Review Score of 9.8 (9.753) out of 10, based on 24 reviews in the last 2 years. Over all time Lakeview Lodge Care Home has 80 reviews.

Overall Experience

  • 70
  • 9
  • 0
  • 1
  • 0

Date Published

80
4
21
24
56

Review from M N (Friend of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home to anyone looking for a care home in the Milton Keynes area. The staff are very caring, kind and compassionate. There is a great range of activities for all the residents to enjoy! All the residents look happy and well-cared for!

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Review from G L (Son of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was made to feel extremely welcome on her arrival and she settled in very quickly.
The staff are very caring, there have been a couple of issues but they were soon resolved.
I would recommend Lakeview to anyone looking for a care home.

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Review from Vicky H (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been very well cared for at Lakeview Lodge. The staff are all kind, caring, professional and friendly. They have become like another family for my father, he is very happy to be living at Lakeview.

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Review from M P (Son of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In one week, the health of my mum improved dramatically.
The care staff, manager and deputy manager do make a positive difference.

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Review from S M (Friend of Resident) published on 3 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended this care home by one of the residents themselves as I was looking for a care home for my Grandmother. I felt welcome by the receptionist and I was given a tour by the manager who was able to answer all of my queries without hesitation. I found this very reassuring. The residents were
joining in with activities which were good to see and the home looked extremely well kept. I am very impressed with the service being offered here.

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Review from Hermione L (Friend of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was here to visit a friend and I am overwhelmed with the high standard of Lakeview Lodge.
The furniture - the colour schemes - the soft furnishings and accessories really enhance the whole place to make it feel more like a beautiful high-class hotel!
I will certainly recommend Lakeview Lodge to
all I know who will need care in the future and certainly for those who like a high standard of living.

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Review from A G (Relative of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Lakeview Lodge since the beginning of the year and I cannot thank the staff enough for how much she has improved. I love all the activities and support the staff have given her over the past year and I really feel her quality of life has improved. I am deeply thankful to all the
team and I would recommend this home to anyone.

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Review from B B (Respite Resident) assisted by family/friend published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My holiday at Lakeview Lodge was out of this dream. I shall always show my appreciation towards the staff who worked so hard through the summer of 2018.

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Review from Pamela T (Daughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home for Mum to be staying in. She is always happy and laughing.
The home is always clean and the great-grandchildren are always welcome.
Mum is very happy and there is always a smile on her face.

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Review from Ken M (Respite Resident) assisted by family/friend published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second stay at Lakeview Care Home following two knee replacement surgeries.
On both occasions, you couldn't ask for better treatment.
The staff are very professional in all aspects and the room is very comfortable.
The food is exceptional.

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Review from A H (Resident) assisted by family/friend published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am perfectly satisfied with all aspects of Lakeview Lodge. It is like home from home and I would recommend it to my friends.

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Review from Jane H (Daughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased at how happy Mum has been since moving to Lakeview Lodge.
The staff are so kind and caring; food excellent and the staff involve the residents in lots of activities to make them feel part of one large happy family.
I would recommend it to anyone.

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Review from Cathryn O (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.
Lovely friendly staff.
Great food.
Very clean and tidy.

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Review from Caroline U (Daughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad and I had given Mum nine months intensive care and attendance due to vascular dementia. As a family, we felt that due to the deterioration of her condition she would be better in full-time care.
Like other families, this has been a very difficult and upsetting time. She was admitted to Lakeview
Lodge for a months assessment/respite.
She is so well, nourished and cared for, that the placement is now permanent.
We feel so happy with the care, attention and efficiency from the staff that a difficult decision has been made easier.

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Review from Gena I (Daughter of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a member of the medical profession, I have had cause to visit many care homes. I have never been in one that is as good as this. Every aspect of my Mother's care has been of the highest standard - both for her physical and mental welfare. The standard of the rooms is exemplary. Walking into this
'home,' you feel 'at home'.

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Review from John S (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Good.

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Review from David S (Brother of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having relocated my mum and brother to Lakeview Lodge, I am so pleased to see how easily they settled and how happy they are. The community areas are always occupied with residents and staff, where they all interact and enjoy each others company.
The staff are all excellent, providing a high standard
of care and support to residents and their family. Residents are encouraged to participate in a variety of activities, providing them with a good balance of exercise and entertainment.
The home is located in a new development area, with a pleasant view across a lake. Trains pass on the nearby West Coast Mainline, which provides some residents with another source of amusement.
Communication by management and care staff with me is excellent, ensuring I am made aware of any opportunities for my family to be involved in, as well as health and well-being matters.

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Review from A L (Son of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before deciding on a care home for my mother, we visited 3 local homes. We are pleased that we visited Lakeview last as this far outshone everything that we had seen, to us it gives the appearance of a hotel, all staff caring and friendly. My mother has settled in very quickly and is very happy we made
the right choice.

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Review from M T (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in very well and enjoys the activities and routine. All the carers are lovely and look after him very well. The food is good and the home is spotless.
Well done to everyone.

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Review from John C (Son of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we contacted Lakeview Lodge (looking for a suitable care home for my mother), we received a very warm, friendly and professional service. My mother was understandably apprehensive about leaving her family home and moving into a residential home, but the support she received from the
management and staff was excellent. She has now been at Lakeview for 3 months and has settled in extremely well. All the staff are incredibly caring and supportive and nothing is too much trouble. It’s a very modern relaxed environment with regular activities and entertainment which she is encouraged to participate in. The family are always warmly welcomed and there is always time for a chat with the staff. This now feels like a real home not only for mum but also the family and other visitors. I would have absolutely no hesitation in recommending this fantastic home to others who are looking for a caring environment.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Lakeview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Lakeview Lodge Care Home is calculated as follows: ( (212 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lakeview Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Maria

Maria Nelson-Addy

Job Title: Home Manager

Joined: 2023

Maria Nelson-Addy is our Home Manager at Lakeview Lodge Care Home. Maria has many years of experience managing care homes, she is passionate about caring for older people and strives to deliver the very best person-centred care. Her door is always open and she looks forward to welcoming you and your loved ones to the Lakeview family.


Sharon

Sharon Guntrip

Job Title: Customer Relations Advisor

Joined: 2018

Sharon is our Customer Relations Advisor and has worked at Lakeview Lodge Care Home for two years, previously as our Receptionist. Sharon is passionate about person-centred care and looks forward to meeting you.