All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors are welcome at any time.
Lakeview Lodge Care Home has a large car park available on-site.
Lakeview Lodge Care Home has a Review Score of 9.8 (9.753) out of 10, based on 24 reviews in the last 2 years. Over all time Lakeview Lodge Care Home has 80 reviews.
Review from Daughter B (Daughter of Resident) published on 14 May 2018
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Overall Experience
5.0 out of 5
It’s expensive, no doubt. To see mum relaxed and eating well, it must be worth the nightmare of seeing her
She has made friends; she feels happy and safe. She feels ownership of her spacious room and bathroom. The staff are her friends and she is proud of where she lives. When we visit, we feel comfortable and relaxed about making tea for ourselves.
There are no negatives. (Apart from affording the fees). Recently, hairdressing and chiropody have been included without charge. Every little helps.
Nursing care is not an option at the moment but we hope this will become a future option so that mum does not have to move on should her health deteriorate. Mum is 91 years young and at chair exercise, she kicks high with jubilation.
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Review from Kenneth M (Respite Resident) published on 3 May 2018
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5.0 out of 5
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Review from Christine H (Daughter of Resident) published on 21 February 2018
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5.0 out of 5
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Review from Ian S (Brother of Resident) published on 21 February 2018
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5.0 out of 5
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Review from John B (Partner of Resident) published on 7 February 2018
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5.0 out of 5
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Review from Gerald B (Resident) published on 30 January 2018
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5.0 out of 5
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Review from D M (Resident) published on 30 January 2018
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5.0 out of 5
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Review from J C (Granddaughter of Resident) published on 30 January 2018
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5.0 out of 5
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Review from Jessica M (Respite Resident) published on 29 January 2018
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5.0 out of 5
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Review from W G (Daughter of Resident) published on 15 January 2018
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5.0 out of 5
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Review from Florence K (Resident) published on 12 January 2018
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5.0 out of 5
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Review from Brian R (Resident) published on 15 December 2017
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5.0 out of 5
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Review from Karen G (Niece of Resident) published on 7 December 2017
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5.0 out of 5
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Review from Margaret W (Wife of Resident) published on 24 November 2017
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5.0 out of 5
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Review from F H (Daughter of Resident) published on 14 November 2017
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5.0 out of 5
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Review from Cyril W (Resident) assisted by family/friend published on 1 November 2017
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5.0 out of 5
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Review from Julie N (Daughter-in-law of Resident) published on 31 October 2017
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5.0 out of 5
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Review from Brian F (Son of Resident) published on 31 October 2017
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5.0 out of 5
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Review from A P (Relative of Resident) published on 26 October 2017
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5.0 out of 5
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Review from J N (Resident) assisted by family/friend published on 26 October 2017
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5.0 out of 5
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The Review Score of 9.8 (9.753) out of 10 for Lakeview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.753 for Lakeview Lodge Care Home is calculated as follows: ( (212 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.753
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lakeview Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Oct 2022
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Job Title: Home Manager
Joined: 2023
Maria Nelson-Addy is our Home Manager at Lakeview Lodge Care Home. Maria has many years of experience managing care homes, she is passionate about caring for older people and strives to deliver the very best person-centred care. Her door is always open and she looks forward to welcoming you and your loved ones to the Lakeview family.
Job Title: Customer Relations Advisor
Joined: 2018
Sharon is our Customer Relations Advisor and has worked at Lakeview Lodge Care Home for two years, previously as our Receptionist. Sharon is passionate about person-centred care and looks forward to meeting you.
