Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.8 85 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.

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Care Provided by Oak Manor Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Manor Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,394 – £1,477
    • Self-Funded Residential Dementia Care £1,436 – £1,562
  • (these prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Oak Manor Care Home Reviews (85)

Total of 85, showing 1-20
9.8

Oak Manor Care Home has a Review Score of 9.8 (9.829) out of 10, based on 23 reviews in the last 2 years. Over all time Oak Manor Care Home has 85 reviews.

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Review from Debbie B (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for a number of years, I have always been very happy with her care here.
The staff are always there for, not just your parent, but also for you, if you are feeling upset seeing how your parent is deteriorating.
If any problems, for example, my mum is very weak, and
when she had a fall, they will call you straight away, so you are always informed of what is happening.
I am very impressed with this home.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you very much for your kind word. We are glad that you are happy with our service, and it is a pleasure to look after your mum. We are grateful for your kind review of the staff; we are very proud of them, and we are happy that you feel part of Oak Manor family. We will pass these kind words to them.


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Review from Russell A (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent care home, not just care staff but all staff; maintenance, catering and cleaning all provide a high level of care and support. In December I witnessed the activity coordinator interact with an almost comatosed, bed ridden resident, by playing the style of Christmas music she knew
the resident liked. The resident responded and we all held hands and provided, literally, a touching moment at this important time of year. Such individual care and support is Oak Manor's strength.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so much for taking the time to share your wonderful review about Oak Manor Care Home. We are truly touched by your kind words and delighted to hear about your positive experience with our team. At Oak Manor, we take great pride in providing compassionate and person-centred care to all our residents, and it is heart-warming to know that you witnessed the dedication and kindness of our staff first hand. Moments like the one you described truly reflect the values we strive to uphold every day. Your recognition of our team's efforts means a lot, and we will be sure to share your feedback with them. Thank you once again for your thoughtful review - we greatly appreciate your support


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Review from Gail M (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced the most wonderful care and support for both of my parents over the past 6 years and feel very fortunate that we chose this wonderful Home for Mum and Dad! Standards have remained high in every respect and effective and supportive leadership ensures this Home provides a very happy,
caring environment for all to enjoy and thrive in. Each and every member of staff seeks kind positive interaction with residents, families and visitors alike so it is always a pleasure to visit. I wholeheartedly recommend Oak Manor Care Home for those close family members and friends you wish to support in their next important stage of life.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so much for your kind and heartfelt review. We are truly honoured to have been a part of your parents' journey over the past six years. Your words about our care and support, as well as the positive environment we strive to create, mean the world to our entire team. It is our privilege to care for our residents and ensure they feel valued, respected, and supported every step of the way. We are delighted to hear that you feel our efforts have made a difference for your family. Thank you for recommending Oak Manor Care Home so warmly. It is a pleasure to have been able to support your parents and your family, and we will continue to uphold the high standards you have recognized.


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Review from L B (Daughter of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A major power cut at 8 pm in the surrounding area. Carers stayed behind to support the night staff. Off-duty staff attended too, supporting three colleagues to treasure residents.
This is truly a home where when or what happens day or night their dedication you the residents goes up and beyond.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so much for taking the time to leave such a great review of Oak Manor. We are truly humbled by your kind words and are delighted to hear that our team's dedication made a positive impact during the power cut. We are incredibly proud of our staff for their commitment, especially during unforeseen circumstances. It's heart-warming to know that their efforts to go above and beyond were noticed and appreciated. Thank you again for sharing your thoughts. We are always here to ensure the best possible experience for both our residents and their families.


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Review from S H (Nephew of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lives with dementia and receives wonderful, highly professional care and support. The staff at Oak Manor are lovely, very well trained and so caring. The facilities are excellent and the activity programmes for residents clearly keep them occupied and stimulated every day.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so much for your kind words and thoughtful review. We are delighted to hear that your aunt is receiving the care and support she deserves and that our efforts are making a positive impact. It is wonderful to know that the facilities, activities, and overall environment at Oak Manor Care Home have been so appreciated. We are committed to maintaining the high standards you've highlighted and will continue to ensure that all our residents are treated with dignity, respect, and compassion. Your feedback truly means a lot to our team.


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Review from Anne H (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and management.
Lovely, clean and modern, caring environment.
I am always fully informed about everything.
The staff are welcoming and kind and look after my mother exceptionally well with genuine empathy. When I or my sons visit we always have a good feeling and interact with the
staff. Two staff members have been amazing in administrating a very quick entry for my mother at a time when she felt vulnerable. She now feels safe and looked after.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

It is especially heartening to know that our team's care and empathy have made a difference during a vulnerable time for your mother. Our staff take great pride in ensuring our residents feel safe, cared for, and supported, and it's great to hear that their efforts are appreciated. Your feedback about the welcoming atmosphere and cleanliness of our care home is also deeply valued and motivates us to maintain the highest standards of care.


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Review from R S (Daughter-in-law of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff bring joy and laughter to those who have made Oak Manor their home. There is always an activity or someone to chat to laugh with enjoy knitting and nattering, singing or craft, dancing or praying. The spiritual life of each resident is central to many of the activities including songs of praise
and Bible study. My mother-in-law is very happy there and loves the home-cooked food. Relatives can join for meals in the very smart dining room or sit and chat over a hot chocolate in the coffee lounge downstairs. Local pubs, restaurants and garden centres are a sure favourite for a trip out any time you visit. The chaplains and volunteers are very special people and add an extra touch of care to a wonderful happy home.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you very much for your wonderful review. We are so happy to hear your mother-in-law is enjoying the activities, home cooked meals, and a warm atmosphere at Oak Manor. Your kind words mean so much to our team and motivates us to continue providing the best care possible.


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Review from Partha D (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are super friendly. They are so caring to my mum. My mum feels she has a new family with both staff and residents. The premises are clean, tidy and modern. There are always refreshments available and the place is warm and inviting. Nothing is too much trouble. My mum has all the care she needs
and could possibly ask for. Thank you so much Oak Manor a lovely home for my mum.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you for your kind words. We are delighted that your mum feels at home and well cared for at Oak Manor. Our team works hard to create a warm and supportive environment, and it's great to hear that we are making a positive difference. We appreciate your kind words and trust in us, and it truly is a pleasure to have Mum as part of the Oak Manor family.


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Review from Della J (Daughter-in-law of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank the staff team enough for the welcome and care they are giving to my mother-in-law. Oak Manor is a wonderful care home and the staff team make the residents feel they are part of a big family. They have done everything they can to make her feel at home and to settle in. Her room is cosy
and well equipped and the communal areas very homely. The activities are of an excellent quality and there is so much fun and laughter around the place. Having a church service every Sunday and other times during the week to focus on spiritual things is a huge support for my relative. Thank you Oak Manor Team.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

We are so pleased that you find Oak Manor a wonderful place for your mother-in-law. She has a great character, and we are so happy to have her as part of our family. I`m happy and pleased to say that our staff have a caring nature and they will always go above and beyond to ensure our residents' experience at Oak Manor is a good one.


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Review from R B (Husband of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is a new resident at Oak Manor and I cannot praise too highly the environment, facilities and most of all, the excellent caring staff. Without exception, all have shown empathy and kindness above and beyond my expectations. Settling in has been difficult for my wife but the encouragement and
understanding shown has made it an easier passage. I have visited a number of care homes of variable quality but would have no hesitation in recommending Oak Manor at all.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so much for your kind review. We understand that settling in can be difficult and we are thrilled our care and empathy made a difference for your wife, your kind words about our support mean a lot. It is a true pleasure to have you both as part of the Oak Manor family. We appreciate you recommending Oak Manor and we will pass your words on to the team.


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Review from C B (Great-Niece of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not recommend Oak Manor more highly. The care and friendliness shown to our great uncle over the past 4 years was amazing. Sadly he passed in February but the care and dignity shown was just outstanding. The kindness shown to us, the family, was priceless. He was so calm and peaceful at such
an emotional time. We will miss the Oak Manor family.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you for your touching review. We are deeply sorry for your loss. Your kind words about our care and support mean a lot. Well miss you and your great uncle too, and pass your lovely review to the team. With sympathy, the Oak Manor team.


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Review from Karen D (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at Oak Manor, Shefford since it first opened. The home is always clean and so welcoming. All members of staff are incredibly kind, caring and patient, nothing is too much trouble at all with my mother. We just cannot thank you all enough.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so very much for your kind words. We love our residents, and we will always do our very best for them to receive the best care possible. We are so happy that you feel your mum is well cared for and she is safe under our care.


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Review from Lin B (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy in Oak Manor. She had a couple of issues in the last year, and they have gone over and above to provide staff to look after her increased needs. The home is clean and tidy, with plenty of entertainment for the residents. The decor is tasteful, and the ambience is perfect.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you very much for your kind words, we are very proud of the home and all the staff that work in it. It is a pleasure looking after Mum and having you all as part of the Oak Manor family.


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Review from Ross S (Son of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To all the staff at Oak Manor, thank you so much for all your hard work on Saturday in preparing for Mum’s 90th party.
The party was a huge success, and all went perfectly. All the guests were very complimentary about the organisation and the buffet, especially the birthday cake and the cupcakes!
Mum
had the best time, meeting relatives and friends, many of whom she had not seen for a long time.
So, once again, thanks for everything – it could not have been better!

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

We are so pleased that your mum had a good birthday party. At Oak Manor, we try our very best to enable our residents to live their later lives as well as possible. Thank you for your kind words.


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Review from Evelyn F (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care for my mother over the last few weeks as she has been unwell recovering from COVID. They have been great trying to get her to back to her old self. It's been great to be able to go into the home and sit with her in the café. The staff are absolutely fantastic and go the extra mile to
make sure the residents are well looked after. They are always happy, cheerful and caring. There's a great atmosphere in the home. So glad we were able to get her in here. Love it.

Reply from Cecilia Adamek, Home Manager at Oak Manor Care Home

Thank you so very much for your kind words. We love our residents, and we will always do our very best that they receive the best care possible. We are so happy that your mum is feeling better.


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Review from David G (Son of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Manor is an extremely supportive and well-run home providing a broad range of appropriate activities. There is a high focus on safety, and perhaps the risk appetite is too low. Everyone is really friendly and professional.

Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind review; we are very grateful, and I am very happy that you find the home supportive and well-run. The activities team work hard to provide both stimulating and a wide range of activities for the residents.


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Review from M B (Son of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for a year. I have found all the staff caring and welcoming when we visit or when others from further away come to see her.
Mum has mixed dementia but always knows her family, although she may not remember when she is or who has visited; a testament to the care she is
given is the fact that she is happy to stay and leaving her is not a problem. I would thank all staff for the care they have shown.

Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you very much for your kind review; we are so grateful that Mum and you are happy with the care she receives. We are very proud of our staff here and the dedication and kindness they show to our residents every day.


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Review from E P (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved in yesterday, which was a huge day for him, my mum and our family. His room is spacious and beautifully presented, lunch was delicious (I stayed yesterday), but most importantly, every member of staff from management down was incredible. Friendly, welcoming, kind, understanding, patient,
helpful and professional... I couldn't fault them. They all played a part in making a stressful experience easier to cope with. Thanks a million.

Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so very much for your kind review. We are so happy that your dad has settled well, and he's happy with his welcome. We are grateful for your kind review of the staff; we are very proud of the team, and we are happy you found them friendly, welcoming, kind, understanding, patient, helpful and professional.


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Review from John M (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not wish for our mother to be in a better home. The staff and leadership are first class. Nothing is too much bother, be it day-to-day care or special requests; it is all done with attention to detail, professionalism, and more importantly, with a smile and good humour. The home is kept spotless,
and my mum's room is a real "home-from-home"; she could not be happier. My mother has had a new lease of life, which we put down to the love and attention of the staff. First class.

Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you for your kind review; we are so happy that your mother’s life has improved since coming to Oak Manor. We are grateful for your feedback, and we will relay this to the staff team.


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Review from Gerard D (Son of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live a short distance from Oak Manor, so often just pop in and, therefore, see what goes on at first sight. All the staff are friendly and competent, and numerous activities are organised for their welfare. The general level of care is outstanding, and the level of empathy for the patients is of the
highest quality.

Reply from Fay Gooch, Home Manager at Oak Manor Care Home

Thank you so very much for your kind review; we are very happy that your visits here are good and that you feel the staff are helpful, and that high-quality care is given to all the residents.


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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Oak Manor Care Home is calculated as follows: ( (232 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 275 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Frequently Asked Questions about Oak Manor Care Home

What types of Care is Oak Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oak Manor Care Home provide?

End of Life Care is an additional type of care provided.

How many Rooms does Oak Manor Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Oak Manor Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak Manor Care Home to the centre of Shefford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.