Oak Manor Care Home

Harvest Rise, Off Ivel Road, Shefford SG17 5GE
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9.8 85 Reviews
  • Oak Manor Care Home, Shefford
Opened in 2017 and located in the heart of Shefford, MHA Oak Manor is a modern care home offering residential and dementia care in a welcoming and inclusive environment. The home is fully wheelchair accessible, featuring 64 en-suite rooms where each floor is aptly named: Cecil, Willow, Bark, and Bur, creating a sense of community and comfort. Residents enjoy bright communal spaces, a relaxing hairdressing salon, and beautiful gardens.

At Oak Manor, the gardens offer residents a peaceful, accessible space to unwind and enjoy nature. The vibrant flowerbeds and communal patios provide plenty of opportunities to relax, while raised garden beds allow residents to get involved in growing vegetables, herbs, and flowers.

The care is personalised to meet each resident’s needs, with services including residential and dementia care in a comfortable, familiar setting. The home offers tailored activities such as music therapy, interactive ‘magic tables,’ and robotic pets, alongside dedicated communal spaces on every floor. Families are always welcome, even staying with loved ones during end-of-life care. The vibrant activity schedule includes everything from arts and crafts to yoga, with special events like the Last Night of the Proms and trips to local attractions.

Oak Manor provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at Oak Manor are here to help.

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Care Provided by Oak Manor Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Manor Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,394 – £1,477
    • Self-Funded Residential Dementia Care £1,436 – £1,562
  • (these prices are only a guideline, please contact Oak Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Oak Manor Care Home Reviews (85)

Total of 85, showing 81-85
9.8

Oak Manor Care Home has a Review Score of 9.8 (9.829) out of 10, based on 23 reviews in the last 2 years. Over all time Oak Manor Care Home has 85 reviews.

Overall Experience

  • 80
  • 5
  • 0
  • 0
  • 0

Date Published

85
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9
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62

Review from Emma M (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the home for about 6 months. She seems to be very happy, she has dementia and so not completely aware. The care she receives is excellent. The carers are superb, very attentive and considerate. The surroundings are very comfortable. She has a lovely room with a door to the outside.


It

is a pleasure to visit her there as it is such a happy place.

Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so much for this fantastic feedback – it is really appreciated by me and the team. It’s so lovely to hear your view of Oak Manor – we try our best to be the best we can be each and every day and feedback like this lets us know we’re on the right track. Many thanks again.


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Review from Isobel W (Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Some carers are fantastic, others need prompting. The activities co-ordinator is amazing, everyone loves her and she is fantastic with them.

Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you for your lovely feedback. I’m sorry to hear that some members of the team need to be prompted at times – this will be reviewed in staff supervision meetings. Please feel free to continue to speak to me whenever you need to. Our Activities Coordinator is very dedicated and always goes the extra mile – I will make sure she sees your wonderful feedback about her.


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Review from K M (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers are always cheerful, friendly and professional. Mum is supported in exactly the way she wishes. She is encouraged to try activities she thought she would not be able to do due to visual impairments.
Mum has flourished due to all the TLC in Oak Manor. Her confidence and enjoyment for
life have returned.

Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you for this wonderful feedback about Oak Manor. It’s so nice to see your Mum participating in activities and watching her become part of our community over the last seven months and I’m so pleased that you are able to see this too. Thank you.


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Review from Julie M (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad settled in immediately. Very friendly, caring environment. I was nervous at first as dad lived in a different county, I didn’t need to worry. Dad loves his room, the staff are very caring and friendly. I am always made welcome when I visit, which is most days.


Coffee lounge is lovely, dad’s friends

have visited a couple of times, they enjoy having coffee and biscuits on their visit.

Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you for this lovely feedback. Your Dad has settled in well at Oak Manor and, as you said, benefits from the accessibility of the café area and the privacy of his own bedroom. I’m so pleased to hear from you that he loves his room – he has really joined the Oak Manor community.


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Review from Dawn W (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has dementia and after caring for my mum found it hard to rely on others. When he chose to go to a care home I felt I had let him down but his friends have said how well he is and how this was the best thing I could have done for him. He still finds it hard to understand where he is sometimes
but he always feels safe and happy at Oak Manor. The staff all know his name which helps him feel at home from home. I cannot thank staff enough for what they do and how they have helped us both.

Reply from Thomas Davies, Home Manager at Oak Manor Care Home

Thank you so very much for your kind words about Oak Manor. As a team we do our best to make sure everybody is welcomed. We understand that this can be a difficult time for relatives as well as residents and we try to make the process as smooth as possible. I am so pleased that your Dad has settled in and has become part of our community.


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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Oak Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Oak Manor Care Home is calculated as follows: ( (232 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 275 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Manor Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (10)

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