My sister and I are so pleased with the way Hadleigh Nursing Home is caring for our mother.
K G (Daughter of Resident)
The staff are always so welcoming and very friendly, making time to spend quality time
A B (Daughter of Resident)
beautiful grounds with clean, well-maintained rooms and a warm, welcoming atmosphere
J G (Daughter of Resident)
* Subject to assessment
Open visiting for families and friends
Free parking available
Hadleigh Nursing Home has a Review Score of 9.8 (9.802) out of 10, based on 16 reviews in the last 2 years. Over all time Hadleigh Nursing Home has 51 reviews.
Review from D M (Friend of Resident) published on 31 January 2025
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
We are so happy that your friend has settled in so well and decided to stay with us, thank you for your kind words I will share with the team.
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Review from Ben S (Son of Resident) published on 24 January 2025
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for your review, Dad has settled really well and enjoys the activities daily. I will share your review with the team.
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Review from J R (Daughter of Resident) published on 9 October 2024
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Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home
Thank you so much for taking the time to send us a lovely review. I am so glad that you are happy with the home, the staff and the care that Mum receives. Kind Regards, Home Manager
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Review from Amanda C (Daughter of Resident) published on 13 September 2024
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Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home
Thank you for such a wonderful review. I am so pleased that you are happy with the care and support of your lovely mum. It's such an honour to care for her and have great contact with you also. Always here to support.
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Review from Philippa B (Wife of Resident) published on 4 September 2024
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Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home
Thank you so much for taking the time to review Hadleigh Nursing Home. I am so pleased to read your comments on the care your husband receives. Having your loved one in a care facility can be a difficult transition. My best wishes to you all.
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Review from C H (Daughter of Resident) published on 29 August 2024
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you so much for taking the time to review us. Your father is a true gentleman and we are so pleased to support you all in this time. Always here if you need anything at all. Kind regards Catherine, Home Manager
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Review from Yvonne R (Daughter of Resident) published on 4 July 2024
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
What a wonderful thoughtful review. I'm not sure what else I can add to say thank you so much. I am so proud of everyone in the home, residents, families, staff and visitors. We are one team and work hard to maintain, health, safety, positivity, care and compassion within the home for all. Thanks once again.
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Review from A P (Daughter of Resident) published on 4 July 2024
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Dear Relative. Thank you so much for your very kind review. The time it takes to put your thoughts into a review is so appreciated. Warm RegardsCathrine
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Review from L H (Wife of Resident) published on 11 June 2024
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Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home
Thank you so much for completing this very heartfelt review of our home. We are very pleased that your husband has settled with us and that you are happy with the support given to you and your husband. Kind regards Cathrine, Home Manager.
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Review from C C (Daughter-in-law of Resident) published on 4 June 2024
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you so much for your time spent reviewing Hadleigh Nursing Home. We do really appreciate your kind comments. We work hard to ensure the people who live in our home are cared for and respected. Thanks once again.
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Review from K T (Daughter of Resident) published on 21 March 2024
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Review from Robert G (Son of Resident) published on 7 December 2023
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for your review; it is lovely to hear such beautiful comments about the staff. I will share this with everyone.
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Review from J D (Son of Resident) published on 5 December 2023
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for such a lovely review, your mum has settled in really well and enjoys the time she spends with other residents and staff. Mum loves our beautiful gardens and makes the most of them. I will share your review with my team.
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Review from Nicola C (Daughter of Resident) published on 5 December 2023
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for your review; it is an absolute pleasure to look after your father one day every week. He really enjoys his time with us. I will share your positive feedback with my team.
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Review from John G (Brother of Resident) published on 12 June 2023
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for your kind words, your sister has settled very well with us and it is a privilege to care for her. I will share your comments with my team.
Allison Squires
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Review from J G (Daughter of Resident) published on 25 March 2023
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you so much for such a beautiful review, I will share all your comments with my team. Absolute pleasure to care for your mum.
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Review from K G (Daughter of Resident) published on 9 January 2023
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for your review and the positive comments about Hadleigh Nursing Home. I will share the lovely comments about the team with them all.
Thank you
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Review from A B (Daughter of Resident) published on 15 June 2022
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Reply from Allison Squires, Home Manager at Hadleigh Nursing Home
Thank you for writing such a lovely review of the care delivered by my staff. I will make sure that the staff all see this review. It was an honour to look after your Dad; we all miss him.
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Review from Anthea D (Respite Resident) assisted by family/friend published on 21 March 2022
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Reply from Susan Childs, Trainee Ops Manager at Hadleigh Nursing Home
Dear Anthea, thank you for writing such a lovely review of our home. I have shared your kind words with the entire team, and will make sure a light remains bright and beautiful.
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Review from Rachel C (Daughter of Resident) published on 24 February 2022
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The Review Score of 9.8 (9.802) out of 10 for Hadleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Hadleigh Nursing Home is calculated as follows: ( (152 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hadleigh Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jul 2018
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Job Title: Deputy Manager
I trained with Anglia Ruskin and then once qualified started as a ward nurse in the care of the elderly at Colchester General. I started my Nurse career later in life and was originally working in London for Barclays Bank and NIG Skandia. I have been a nurse for over 14 years, my last role was as a Senior Specialist Urology Nurse and I was in that role for 7 years. Before this, I worked for a community nursing team. Before this, I worked in school nursing leading clinics for 5 to 18-year-olds I also worked as a Renal dialysis Nurse.
Becoming a Nurse was my greatest achievement and have since loved working with families and patients, to help promote good quality care for all. I moved to Hadleigh 5 years ago and have been greatly impressed by the community and the wonderful surrounding areas. I enjoy spending time with my family and animals who are important to me. I have been given a wonderful opportunity to work at Hadleigh Nursing Home with a wonderful team to help promote patient-centred care and enhance residents' lives and wellbeing.
Job Title: Hospitality Manager
I worked in hotels for 18 years before I joined the team at Hadleigh Hall Nursing Home. I am passionate about making meal times special for our residents with great service and a friendly, relaxed atmosphere. My experience in events and wedding coordinating makes me adaptable with a keen eye for the smaller details. I take great pride in exceeding both resident and relative expectations wherever possible. With a strong person-centred approach, Hadleigh Hall Nursing Home feels just like a family and I am proud to be part of a team delivering a first-class experience for our residents. I am lucky to reside in the wonderful area of Hadleigh and outside of work, my family and I love exploring the countryside and all that our new “UK” home has to offer, having arrived from South Africa last April.
Job Title: Administrator
I have worked in the healthcare sector for 22 years, 17 years as an Administrator. I started as a Night Care assistant, then as a Housekeeper. I enjoy my job and love working within the Healthcare sector. The job is varied with every day bringing a new challenge. I love the daily interactions with the residents and their families. In my spare time I like to spend time with my family, especially my grandson’s Charlie and Kingsley, and travelling to our holiday home in Spain.