Hadleigh Nursing Home

1 Friars Road, Hadleigh, Ipswich IP7 6DF
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9.8 51 Reviews
  • Hadleigh Nursing Home, Ipswich
Hadleigh nursing care home is a charming 19th-century property set in landscaped gardens with excellent views across rolling Suffolk countryside.

The beautiful home, situated on the edge of the historic market town of Hadleigh and just a short drive away from Ipswich and Sudbury, has been thoughtfully decorated and furnished with residents in mind, providing a comfortable and homely living experience for 24-hour nursing, residential and dementia care facilities for the residents.

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Care Provided by Hadleigh Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Allison Squires (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Hadleigh Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Nursing Dementia Care from £1,350

  • * Subject to assessment
  • (these prices are only a guideline, please contact Hadleigh Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting for families and friends


  • Parking

  • Free parking available


Hadleigh Nursing Home Reviews (51)

Total of 51, showing 21-40
9.8

Hadleigh Nursing Home has a Review Score of 9.8 (9.802) out of 10, based on 16 reviews in the last 2 years. Over all time Hadleigh Nursing Home has 51 reviews.

Overall Experience

  • 39
  • 11
  • 1
  • 0
  • 0

Date Published

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Review from Laura H (Granddaughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is surrounded in a lovely green area with bees and wildlife. The house itself is a lovely looking property. Nans room overlooks the side garden so she has a lovely view. The staff are lovely and very attentive. Nan loves the food and activities, most importantly for me, I peace of mind knowing
Nan is safe and cared for.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

We are so glad your Nan is happy here, we love her being here. Jan and the team


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Review from Jane B (Daughter of Resident) published on 12 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff went above and behind to help my mum in the last days of her life. The nurses and carers went out of there way to look after us a family while sitting with her at the end. We would highly recommend that anybody looking for a nursing home would do no better than coming to Hadleigh Nursing Home!

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Dear Jane,
thank you for taking time to review our home. I am so glad that all the staff at Hadleigh were able to support your family during this difficult time.
Kindest regards.


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Review from S W (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was a resident at Hadleigh Nursing Home for over 2 years and was cared for by such dedicated, caring, committed and respectful staff throughout his time, we couldn't have asked for more for him. The decision to place our much loved dad in care was incredibly hard but we were so grateful for
the daily care and attention paid to his needs. The biggest of thank yous from us all.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you for taking the time to complete this review. It was a true privilege to have known your dad and all the team will miss him terribly.
Kindest regards
Jan & Team


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Review from Chris C (Sister of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother needed to have palliative and end of life care at a nursing home so Hadleigh Hall was chosen, this was an excellent choice. The care he is receiving is 100% above and beyond, the staff are attentive, helpful, kind, and warming. There is a cosiness on entry to the home and it's so clean and
welcoming. Please congratulate all the staff.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Dear Chris,
Thank you so much for your review and kind words for our team it has been a pleasure having your brother in our home.


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Review from Colin L (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hadleigh Nursing Home is a well run, friendly place, in very good condition. With helpful attentive staff, my mum is very happy here.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Dear Colin,
Thank you for taking the time to review us. We love your Mum being part of the Hadleigh Family.
Kind regards
Jan & Team


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Review from Raymond M (Brother of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Under the current conditions due to Covid and my brother's health problems, I have been very happy with help, support and care.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you for your review, we are glad things are slowly returning to a degree of normality, and that you are now able to visit your brother.
Kind regards
Jan and the team


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Review from Barbara T (Wife of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care that has been taken of my husband. In saying this, I include all of the staff at Hadleigh. Every one of them has done their absolute best and the quality of care has been wonderful through what has probably been the worst year any of us can remember. You have the grateful thanks
of my family and I.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you Barbara for your review. It certainly has been a difficult year for everyone. I have shared your kind words with our wonderful team at Hadleigh.
Jan


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Review from V K (Sister of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Hadleigh Nursing Home for nearly three years and has vascular dementia. This is a difficult illness to deal with, but he is well looked after. He is an excellent artist, and I send him pads and pastels, but he keeps them in his case. I would like time to be encouraged to use them
and to look through the family photograph album, which I gave him. He gets very frustrated, and I think these things might calm him down when he is having a bad day. He is also very musical, loves signing, used to play the piano, and it very religious. It would be good if he could be encouraged to join in these activities. With the exception of being encouraged more in the activities mentioned, and I realise how busy the staff are, and their time is limited, I appreciate very much everything that all the staff do for him. I know that he has the best possible care, and I would not wish for him to be anywhere else.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you for taking the time to complete a review for Hadleigh, We love having your brother with us. We will continue to encourage him to do the things he loves particularly the musical events.
Jan and Team


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Review from A J (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The questions I have not answered is due to the covid because I have not been allowed to go into the home but for what I have seen I am sure they all come up to the same standard.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you for taking time to review our home, we are so pleased that visiting is now permitted in slightly more normal circumstances.
Jan and the team.


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Review from Janet S (Daughter of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been well looked after at Hadleigh Nursing Home during her time there. I particularly feel that the nursing staff are excellent. The cleaning staff are also very kind and considerate and take the time to understand Mum, whose speech is impaired. Through lockdown and Covid, this home has done
an excellent job of care and communication under very difficult circumstances.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you very much for your review, feedback is always so important to us.


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Review from A A (Son of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident at Hadleigh Nursing Home at the beginning of May, so all her stay has been under Covid conditions. Considering the difficulties this has presented for both staff and family, I am pleased with how she has settled in, and that she seems relatively contented. With all the conditions
set by lockdown, it is difficult to evaluate all activities at the home, but it's been my experience that all the staff have performed their duties exceptionally well with both kindness and good humour. Also, a mention for the gardeners for keeping them so beautifully.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you for taking time to review our home. Your feedback is very important to us.


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Review from L H (Daughter of Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father seems to be overall quite happy. The staff have been outstanding, especially his keyworker. They do sometimes seem a bit overstretched but we understand this is probably due to Covid staff shortages. He seems pleased with his room and he told us that the food is great. From the very little
I have seen online the home looks well kept and very clean.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you very much for taking the time to post a review for our home


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Review from L O (Daughter of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express sincere gratitude for the way my father was treated with dignity, respect, care and humour until his death. All staff were endlessly patient and took the time to get to know and appreciate dad and give him the care he needed. Also, as a large family, we always felt welcomed and
given time to express and discuss any concerns. We all want to thank you for giving dad the best possible ending to his life.

Reply from Jan Seal, Home Manager at Hadleigh Nursing Home

Thank you for your kind words. We as a team at Hadleigh felt privileged to support your Dad and your family at this time.


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Review from S S (Wife of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant building and grounds. Very clean and bright. Nursing care excellent and care staff very caring and patient.

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Review from M T (Wife of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's early days yet.
The staff have been very helpful, caring and friendly.
I'm looking forward to the warmer weather when I can take my husband out in the garden. It's hard to leave after visiting, but I know he is safe and looked after.

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Review from S C (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are exceptionally caring, nothing is too much trouble. Special activities are very good, always something for residents and visitors alike. Lovely dining area serving food of good quality and variety. Would recommend this nursing home. So glad our mum is here being looked after.

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Review from T G (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the way Hadleigh Hall is looking after our mother. We can relax in the knowledge that she is being looked after well. Her preferences, dignity and inclusion in the activities are very well promoted. We feel she is safe, amongst friends. If there are any concerns that the staff
may have they let us know and vice versa. We are very pleased with her care.

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Review from Phil W (Son of Resident) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has moved from another local care home following a fall in which she broke her hip, she has become much more the person she used to be. She greatly values being able to walk outside and has started to join in with activities again. The staff are very friendly and assured - they seem
to be more confident in their role than I have experienced - and with several lounges to choose from, mum can always find somewhere quiet to do her crosswords or paint.
The surroundings are lovely - though less convenient for a trip into town than others might be, there seems also to be less need to 'escape'!
The senior team are very approachable and willing to be flexible in providing individual care and steps are taken to ensure that residents who need it have 1 2 1 time.

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Review from Sheila M (Daughter of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been in Hadleigh Nursing Home for a few weeks but she has settled quickly. The staff have been friendly, caring and approachable. They have got to know her quickly and she has the space to be herself. She loves the garden and watching the wildlife.

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Review from Pym P (Wife of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I thought along with my family that the overall care provided was good. The staff were considerate and helpful. This home is spacious, light and we like the way residents can wander around unnoticed.
However slight hesitation with communication during carers shifts could be improved ie regarding medicine
timings and food/diet of patients - otherwise, good home.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Hadleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Hadleigh Nursing Home is calculated as follows: ( (152 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hadleigh Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Tracey-Anne

Tracey-Anne Brown

Job Title: Deputy Manager

I trained with Anglia Ruskin and then once qualified started as a ward nurse in the care of the elderly at Colchester General. I started my Nurse career later in life and was originally working in London for Barclays Bank and NIG Skandia. I have been a nurse for over 14 years, my last role was as a Senior Specialist Urology Nurse and I was in that role for 7 years. Before this, I worked for a community nursing team. Before this, I worked in school nursing leading clinics for 5 to 18-year-olds I also worked as a Renal dialysis Nurse.


Becoming a Nurse was my greatest achievement and have since loved working with families and patients, to help promote good quality care for all. I moved to Hadleigh 5 years ago and have been greatly impressed by the community and the wonderful surrounding areas. I enjoy spending time with my family and animals who are important to me. I have been given a wonderful opportunity to work at Hadleigh Nursing Home with a wonderful team to help promote patient-centred care and enhance residents' lives and wellbeing.


Michelle

Michelle Bailey

Job Title: Hospitality Manager

I worked in hotels for 18 years before I joined the team at Hadleigh Hall Nursing Home. I am passionate about making meal times special for our residents with great service and a friendly, relaxed atmosphere. My experience in events and wedding coordinating makes me adaptable with a keen eye for the smaller details. I take great pride in exceeding both resident and relative expectations wherever possible. With a strong person-centred approach, Hadleigh Hall Nursing Home feels just like a family and I am proud to be part of a team delivering a first-class experience for our residents. I am lucky to reside in the wonderful area of Hadleigh and outside of work, my family and I love exploring the countryside and all that our new “UK” home has to offer, having arrived from South Africa last April.


Karen

Karen Whayman

Job Title: Administrator

I have worked in the healthcare sector for 22 years, 17 years as an Administrator. I started as a Night Care assistant, then as a Housekeeper. I enjoy my job and love working within the Healthcare sector. The job is varied with every day bringing a new challenge. I love the daily interactions with the residents and their families. In my spare time I like to spend time with my family, especially my grandson’s Charlie and Kingsley, and travelling to our holiday home in Spain.