My sister and I are so pleased with the way Hadleigh Nursing Home is caring for our mother.
K G (Daughter of Resident)
The staff are always so welcoming and very friendly, making time to spend quality time
A B (Daughter of Resident)
beautiful grounds with clean, well-maintained rooms and a warm, welcoming atmosphere
J G (Daughter of Resident)
* Subject to assessment
Open visiting for families and friends
Free parking available
Hadleigh Nursing Home has a Review Score of 9.8 (9.802) out of 10, based on 16 reviews in the last 2 years. Over all time Hadleigh Nursing Home has 51 reviews.
Review from Jocelyn C (Daughter of Resident) published on 12 December 2018
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Review from Peter P (Friend of Resident) published on 20 September 2018
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Review from Rita Pearl H (Wife of Resident) published on 17 August 2018
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Review from L C (Daughter of Resident) published on 7 August 2018
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Review from Diane S (Relative of Resident) published on 14 June 2018
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Review from Heather H (Niece of Resident) published on 24 May 2018
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Review from Donna R (Great-Niece of Resident) published on 17 May 2018
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Review from Sheila B (Wife of Resident) published on 16 May 2018
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Review from Sylvia D (Respite Resident) assisted by family/friend published on 25 April 2018
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Review from V K (Sister of Resident) published on 23 April 2018
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Review from James D (Husband of Resident) published on 23 April 2018
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The Review Score of 9.8 (9.802) out of 10 for Hadleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Hadleigh Nursing Home is calculated as follows: ( (152 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hadleigh Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jul 2018
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Job Title: Deputy Manager
I trained with Anglia Ruskin and then once qualified started as a ward nurse in the care of the elderly at Colchester General. I started my Nurse career later in life and was originally working in London for Barclays Bank and NIG Skandia. I have been a nurse for over 14 years, my last role was as a Senior Specialist Urology Nurse and I was in that role for 7 years. Before this, I worked for a community nursing team. Before this, I worked in school nursing leading clinics for 5 to 18-year-olds I also worked as a Renal dialysis Nurse.
Becoming a Nurse was my greatest achievement and have since loved working with families and patients, to help promote good quality care for all. I moved to Hadleigh 5 years ago and have been greatly impressed by the community and the wonderful surrounding areas. I enjoy spending time with my family and animals who are important to me. I have been given a wonderful opportunity to work at Hadleigh Nursing Home with a wonderful team to help promote patient-centred care and enhance residents' lives and wellbeing.
Job Title: Hospitality Manager
I worked in hotels for 18 years before I joined the team at Hadleigh Hall Nursing Home. I am passionate about making meal times special for our residents with great service and a friendly, relaxed atmosphere. My experience in events and wedding coordinating makes me adaptable with a keen eye for the smaller details. I take great pride in exceeding both resident and relative expectations wherever possible. With a strong person-centred approach, Hadleigh Hall Nursing Home feels just like a family and I am proud to be part of a team delivering a first-class experience for our residents. I am lucky to reside in the wonderful area of Hadleigh and outside of work, my family and I love exploring the countryside and all that our new “UK” home has to offer, having arrived from South Africa last April.
Job Title: Administrator
I have worked in the healthcare sector for 22 years, 17 years as an Administrator. I started as a Night Care assistant, then as a Housekeeper. I enjoy my job and love working within the Healthcare sector. The job is varied with every day bringing a new challenge. I love the daily interactions with the residents and their families. In my spare time I like to spend time with my family, especially my grandson’s Charlie and Kingsley, and travelling to our holiday home in Spain.