Glenabbey Manor

93-97 Church Road, Glengormley, Newtownabbey BT36 6HG
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9.6 60 Reviews
  • Glenabbey Manor, Newtownabbey
Ideally situated, just 15 minutes drive from Belfast and set in the heart of an already established residential community, Glenabbey Manor is a friendly and welcoming care home with provision for up to 76 residents.

As a modern retirement facility, Glenabbey Manor has been purpose-built to meet the needs of older people, offering an exceptionally high standard of interior decoration and accessibility.

Glenabbey Manor provides a full spectrum of care options for residents, ranging from social care to more complex nursing needs, as well as specialist provision for those living with dementia. Residents are able to enjoy as much of an independent lifestyle as possible, with staff always on hand to provide support with individuals' daily care needs.

Accommodation at Glenabbey is both spacious and comfortable, with each attractive and individually decorated bedroom furnished to a high standard, as well as including a flat screen television and an ensuite shower room.

Superb views from Glenabbey extend towards Cavehill, Belfast, Lough and the County Down coastline. Residents enjoy a choice of separate social lounges and dining rooms - all of which maintain the same level of quality and comfort as the rest of the building.

To the exterior residents and visitors can enjoy the sun on one of the two dedicated, restful patio areas.

The staff at Glenabbey pride themselves on providing the very best in compassionate, professional care for each individual - delivering a person centred approach to all aspects of daily living, with an emphasis on both respect and dignity.

Glenabbey Manor delivers the very best in modern residential and nursing care in an enabling and supportive environment. A dedicated team of experienced staff and managers are on hand 24-hours a day to offer sensitive, considerate and personalised support for residents’ needs.

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Care Provided by Glenabbey Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Liza Lorimer (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Glenabbey Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £800
  • (these prices are only a guideline, please contact Glenabbey Manor to find out the exact price for your requirements)

Facilities

  • Gardens

Glenabbey Manor Reviews (60)

Total of 60, showing 41-60
9.6

Glenabbey Manor has a Review Score of 9.6 (9.645) out of 10, based on 18 reviews in the last 2 years. Over all time Glenabbey Manor has 60 reviews.

Overall Experience

  • 52
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Review from Patricia H (Niece of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has come on in leaps and bounds since the end of December/January. She loves it. She grumbles about things sometimes but shes loving having people to talk to. My aunt is knitting again, playing games and doing quizes. She loves her room and her carers and deputy manager. She's had trips out
to the shops and hairdressers. I personally feel really welcome when I visit and I'm invited to join in, have tea etc. I'm so relieved she's safe and cosy.

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Review from C A (Granddaughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glenabbey manor is a Brilliant home.My Granny is so happy here and is very settled. Staff are lovely.

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Review from Steve A (Son of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home that my dad fondly refers to as his residential village. Residents and staff are really friendly, caring and always at hand. Facilities are excellent with amazing scenic views throughout and a range of activities all the residents can enjoy.

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Review from Carol B (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have three sisters and we all visit mum on a regular basis. We find all staff lovely, kind and very attentive to mum.
Her room is always clean and tidy. Her care is second to none and her food she loves. She did mention that she loves the new activities. Thank you.

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Review from Ian M (Son of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Building room and décor are very good. Staff really friendly and helpful.
My mum is looked after very well in the home.
Food is average and the home would benefit from a small shop for residents.

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Review from D T (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the home would pass as a fi8ve star hotel. The staff all very good. They really look after my mother.

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Review from Fiona M (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely well cared for and happy.
Such a beautiful place we are extremely lucky to find a place like this.

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Review from Kevin S (Grandson of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has advanced stage dementia and is doubly incontinent. She receives excellent care and is bathed every morning. She always looks clean and well fed and has actually put on weight since being in the home.
My grandmother is unable to recognise myself or her other grandchildren and cannot
pretend to be happy in her environment if this was not the case.
She is content living at the home and genuinely fond of the staff.
I am extremely happy with the care she receives.

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Review from Caelon G (Son of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot stress enough how brilliant the staff have been with my mother. The staff are so friendly and passionate about their roles it makes the atmosphere in the home very welcoming. The relief I have felt with having a loved one under their care is immense. I speak for not only my family but also
for other residents when I state my satisfaction with the home. I feel the home is finally getting the recognition it deserves.

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Review from Carol G (Friend of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very obliging, nothing seems to be trouble to them. Very helpful. The home is spotlessly clean and welcoming.

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Review from Claire (Granddaughter of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for making my granny feel so at home here! The staff have been excellent and treat her with complete respect and dignity.

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Review from Geraldine C (Wife of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Glenabbey many times this month in preparation for a placement for my husband.
The care home is absolutely beautiful. We were greeted by the deputy manager who explained everything to us before serving us with fresh tray bakes and coffee. There was an occupational therapist department
and residents were involved in a group activity when we were there. I’ve never seen such happy staff. No odours, the home was spotless and the rooms all have flat screen TV and beautiful furniture.
A credit to Runwood - beautiful!

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Review from Richard V (Son of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience so far.


Very happy with staff, which of course is the most important element.


Facilities are exceptional also.


5 star so far.


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Review from Jacqueline M (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very friendly environment. Staff are very caring. Very clean rooms. Very homely. I always feel my mum is happy and very content. Going by Mum it's a nice place she has been in. In fact, she thought she was staying in a posh hotel. Well done to all the workers.

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Review from Sarah A (Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly.

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Review from Carl K (Nephew of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glenabbey Manor is a warm, welcoming home. You are always made welcome by staff when visiting. My aunt has enjoyed her stay here and is well cared for by all staff. All residents seem to be friendly.


The home is clean, meals are enjoyable and communication between staff and families is excellent.


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Review from Faye M (Niece of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very clean.
Staff very good.
Well looked after.
Bedrooms spotless.
Well fed.
Overall this is a five-star nursing home.

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Review from Phillis M (Niece of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a welcoming place. The staff are all excellent. The standard of food and cleanliness is first class.
The rooms for residents are very nice. Day rooms are lovely. Would not hesitate to recommend.

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Review from Laura S (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before mum went into the home I went and had a good look around. I loved it as soon as I saw it. When we brought mum she felt the same about the home and we were delighted.
The staff are so helpful and couldn't do enough for the people, cleaners in the home are fantastic. The staff keep family very
on top of information.

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Review from B S (Sister of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and very clean. The staff are friendly and caring to patients.

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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for Glenabbey Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for Glenabbey Manor is calculated as follows: ( (164 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 214 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenabbey Manor is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Liza

Liza Lorimer

Job Title: Home Manager

Welcome to Glenabbey Manor. I am passionate about providing a high standard of care and wellbeing for all my residents and this dedication is reflected in the work of my team.


Offering Residential, Residential Dementia and Respite Care, Glenabbey Manor presents a living solution for a variety of older people from the local community. Our modern facilities ensure a comfortable, beautiful facility for our residents to start a new chapter.


I look forward to welcoming you to our home.