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Clarendon House has a Review Score of 10 (9.981) out of 10, based on 18 reviews in the last 2 years. Over all time Clarendon House has 43 reviews.
Review from Helen W (Daughter of Resident) published on 10 October 2024
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Overall Experience
5.0 out of 5
Reply from Dionne Pearson, Home Manager at Clarendon House
Thank you for your kind review. It was a privilege to have been entrusted with the care of your father.
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Review from M W (Son of Resident) published on 26 March 2024
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you from the bottom of our hearts for your kind words and encouragement!
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Review from Andrea C (Daughter of Resident) published on 26 March 2024
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5.0 out of 5
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Review from T J (Son of Resident) published on 12 March 2024
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for taking the time to write your valuable feedback for our team. It means a lot to all of us to know that you are pleased with our services.
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Review from Michael G (Niece of Resident) published on 12 March 2024
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for your kind review! We're delighted to hear your uncle is enjoying staying with us and that you are happy with our facilities, lifestyle, and the care we provide. We look forward to continuing to provide a high standard of care and ensuring your uncle makes the most of his time with us, including the beautiful outdoor spaces during the warm seasons.
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Review from Julie K (Daughter of Resident) published on 4 March 2024
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for taking the time to write such a lovely, in-depth review of your experience with respite care at Clarendon House. Our goal is to ensure that everyone’s stay, regardless of its length, is pleasant, comfortable, and feels like home. This commitment extends to looking after our wonderful residents’ friends and families too. It means a great deal to us to know that we have achieved this and that you felt at home. We truly appreciate your trust in our care and look forward to seeing you again.
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Review from Louise A (Daughter of Resident) published on 29 February 2024
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Louise,
Thank you immensely for your kind words about Clarendon House and the care we've provided for your mum. We are deeply touched by your recognition and positive feedback. Your satisfaction and trust in us mean a great deal to our team. It is truly a pleasure to look after your mum and we are grateful to have you as part of the Clarendon family.
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Review from Vivienne W (Daughter of Resident) published on 27 February 2024
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Vivienne,
We are so happy to hear such wonderful feedback about your mother's respite care experience at Clarendon House. We are pleased to know our team has positively impacted her recovery process during her respite stay with us. Thank you for choosing us and we look forward to welcoming you and your mother back at Clarendon House.
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Review from K G (Son of Resident) published on 27 February 2024
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for your continued trust in us. We are truly pleased to hear you are satisfied with the care and lifestyle we provide for your mum. It is our pleasure to look after her and to have you all as part of the Clarendon family.
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Review from Kelly H (Daughter of Resident) published on 20 February 2024
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Kelly,
Thank you for your kind words! We're thrilled to hear about your positive experience at Clarendon House. It's wonderful to know that we've been able to provide the support and respite you and your Dad need, making you feel always welcome. Your feedback is invaluable to us, and we look forward to continuing our support for both of you.
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Review from N R (Daughter of Resident) published on 12 January 2024
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for your wonderful review! We're thrilled that you and your mum had a fantastic experience at Clarendon House. Your feedback and kind words mean the world to us. We appreciate your recommendation and are grateful for the opportunity to care for your mum, even during a short stay.
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Review from Paul S (Brother of Resident) published on 12 October 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for your feedback regarding your brother's respite care at Clarendon House. We're thrilled he had a great experience and felt well cared for by our team. We look forward to welcoming him back in the future.
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Review from Emma G (Daughter of Resident) published on 2 October 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
We truly appreciate your feedback and we are thrilled that you're pleased with the care we provided for your mother. We hope to see you again.
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Review from Sara B (Daughter of Resident) published on 2 October 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for taking the time to leave your valuable feedback for Clarendon House. It was a pleasure looking after your mum and getting to know your lovely family.
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Review from Sara B (Daughter of Resident) published on 22 May 2023
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Sara, It was an absolute pleasure to look after your mum and thank you for your wonderful feedback. We are so happy to know Mum was happy during her stay with us and your mind was at ease. It is with great pleasure to know you would choose Clarendon House again for Mum and if she ever needs a residential stay, we would absolutely be delighted to look after her again.
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Review from L M (Daughter of Resident) published on 19 May 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
We are so overwhelmed to know Mum and your family continue to be pleased with our facilities and the care we provide. Thank you for taking the time to write your valuable feedback. It means a lot to everyone at Clarendon.
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Review from Elizabeth S (Wife of Resident) published on 10 May 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Elizabeth, thank you for taking the time to write your valuable feedback for us. It means a lot to the whole team! We are so pleased to know your first experience with respite care was positive. We hope to see you soon!
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Review from Mark B (Son of Resident) published on 17 April 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Thank you for your kind words, Mark. It is an absolute pleasure to be able to help especially in case of an emergency. We are over the moon that both you and Mum are happy with our facilities and the care we provide.
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Review from Andrew C (Son of Resident) published on 31 January 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Andrew, What an overwhelming review! We appreciate your kindness and the time you have taken to write your valuable feedback. It is truly a privilege to be able to look after our residents and also to know that our lovely relatives feel confident and happy with the service we deliver.
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Review from Edward H (Son of Resident) published on 18 January 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Edward, what lovely feedback! All of you and Mum are certainly part of our family. It is such a pleasure to look after her and we are delighted to know we have made a difference.
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The Review Score of 10 (9.981) out of 10 for Clarendon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.981 for Clarendon House is calculated as follows: ( (211 Excellents x 5) + (4 Goods x 4) ) ÷ 215 Ratings = 4.981
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Clarendon House is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2016
I began my journey with Crown Care Group in May 2016, bringing dedication and a commitment to excellence to every role. Throughout my tenure, I have served as a Care Home Manager in various locations, each offering unique opportunities to enhance my skills and make a positive impact.
I am now very proud to lead the luxurious Clarendon House Care Home in Buckingham, where I continue to provide exceptional care and operational management, ensuring residents enjoy a fulfilling and comfortable environment.
Through my roles, I have developed extensive expertise in creating supportive environments for residents and teams alike. My dedication to quality care and continuous improvement drives my approach, ensuring every resident feels at home and cared for with compassion.
Job Title: Deputy Manager
Joined: 2024
As a Deputy Manager at Clarendon House it’s not just about overseeing care—it’s about leading with compassion and ensuring every resident feels valued and cared. It means balancing management skills with a heart for caregiving, making sure both the team and residents thrive.
Job Title: Business Administrator
Joined: 2022
I have had the privilege of working at Clarendon House since the day it opened, and it has been an incredible journey. As the Business Administrator, I take great pride in managing finances, coordinating services, and overseeing administrative tasks to ensure the smooth operation of our care home.
What truly makes this role special is being part of a community where residents, their families, and our dedicated staff come together to create a warm and supportive environment. I am grateful for the trust and respect I have received over the years, and I remain committed to maintaining the high standards that make Clarendon House a place our residents can truly call home.
Job Title: Lifestyle Manager
Joined: 2025
Working as a Lifestyle Manager at Clarendon House Care Home is truly a fulfilling experience. Every day, I have the privilege of creating and delivering activities that bring joy, laughter, and purpose to our residents. Seeing them engage socially, stay physically active, and enjoy moments of happiness is incredibly rewarding. I am passionate about enhancing their overall well-being—both mentally and physically—and I take great pride in making a positive difference in their lives. Being part of their journey, hearing their stories, and knowing that I contribute to their happiness makes this job more than just work; it’s a true calling.
Job Title: Catering Manager
Joined: 2023
As the Catering Manager at Clarendon, I have the joy of creating meals that not only satisfy but also bring warmth and happiness to everyone here.
I am truly happy to be part of this wonderful community, where my passion for cooking meets the incredible people I serve.
Job Title: Nurse
Joined: 2024
As a nurse, I have the opportunity to support, care for, and uplift our residents, ensuring they feel safe, valued, and well looked after every night. I am passionate about providing not just medical care, but also kindness, comfort, and reassurance. Seeing the smiles on their faces and knowing I make a difference in their lives is what keeps me motivated. I am grateful to be part of such a wonderful team, working together to create a warm, caring, and positive environment for everyone.
Job Title: Nurse
Joined: 2024
What a privilege it is to nurse someone in need.
Caring for others is more than just a job; it’s a calling. And here at Clarendon, I am fortunate to fulfil that calling in an environment that values both its staff and the people we care for.
Job Title: Senior Care Assistant
Joined: 2022
I love my job because I get to help people every day. Taking care of residents, making sure they are comfortable, and seeing them smile means so much to me.
Clarendon feels like home, and I am very happy to be part of such a kind and hardworking team.
Job Title: Senior Care Assistant
Joined: 2023
I am proud to be part of such a wonderful team. Clarendon is a warm and caring place, and I feel lucky to work here.
Job Title: Housekeeper
Joined: 2024
Keeping Clarendon House clean, fresh, and welcoming is something I take great pride in. I always go the extra mile to make sure everything is just right.
I love being part of Clarendon team and knowing that my work helps create a warm and happy environment for our residents and staff. It’s a pleasure to do what I do every day!
Job Title: Senior Care Assistant
Joined: 2023
Caring for others is more than my job—it is something I love to do. Every day, I help our residents feel safe, comfortable. Their smiles and kind words make my work so rewarding.
Clarendon is a special place, and I am grateful to be part of a team that is so supportive and welcoming.
Job Title: Senior Care Assistant
Joined: 2022
Night-time care is special. While the world sleeps, I am here to make sure our residents are safe, comfortable, and at peace. It brings me joy to know they can rest well, knowing someone is always there for them.
Clarendon is a wonderful place to work. The team is supportive, and the environment feels like home. I feel happy and proud to work here.
Job Title: Care assistant
Joined: 2024
I love caring for people. Every day, I do my best to make sure our residents feel happy, safe, and loved. A smile, a kind word, or a helping hand can mean so much.
Clarendon is a nice place with a great team. I am proud to be here, giving my best every day to care for others.
Job Title: Care assistant / Activity co-ordinator
Joined: 2022
I love what I do! Whether I’m caring for our residents or planning activities, my goal is always the same—to bring joy, comfort, and laughter to their day. Seeing them smile and enjoy themselves makes my job so special.
Clarendon is a place filled with kindness and warmth, and I’m proud to be part of this amazing team. Every day is different, and I truly enjoy every moment of it!
Job Title: Senior Care Assistant
Joined: 2023
Caring for others is not just my job—it’s my passion. Every day, I do my best to support our residents with kindness, patience, and respect. Seeing them comfortable and happy is the most rewarding part of my work.
At Clarendon, I feel valued and supported. It is a place where everyone works together with the same goal—to provide the best care possible. I am proud to be part of this team
Job Title: Senior Care Assistant
Joined: 2022
I am grateful to be part of Clarendon House. It makes me happy to know I can help make their days easier and more comfortable.
Working with such a supportive team makes my job even more special. I am proud to be here and to do what I love.
Job Title: Receptionist
Joined: 2024
I work as a receptionist on weekends, and I truly enjoy spending time with residents and their families—whether it’s sharing memories, having a cup of tea and cake, or joining in on activities. Clarendon House is a beautiful and luxurious care home, but what makes it truly special is the warm, supportive atmosphere. My colleagues and I work together like one big family, and I feel incredibly lucky to be part of such a caring team.
Job Title: Care assistant
Joined: 2023
I am happy to be part of a caring and supportive team. Every night, I do my best to provide the best care possible. It gives me great satisfaction to know I can help the residents feel at ease during the night.
Job Title: Care assistant
Joined: 2024
Nighttime is a quiet but important time for care. My job is to make sure our residents feel safe and comfortable while they rest. It brings me joy to know that I am there for them when they need support.
The team at Clarendon House is caring, and I feel happy to be part of it.
Job Title: Laundry Assistant
Joined: 2023
I take great care in looking after our residents’ laundry because I know how important their clothes are to them. Making sure everything is fresh, clean, and handled with care is my priority.
Being part of the Clarendon team makes me happy. I love knowing that my work helps residents feel comfortable and well cared for every day.
Job Title: Senior Care Assistant
Joined: 2023
Being part of the Clarendon team makes me happy. I work with wonderful people who share the same dedication to care, and I am grateful to be here every night making a difference.
