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Clarendon House has a Review Score of 10 (9.981) out of 10, based on 18 reviews in the last 2 years. Over all time Clarendon House has 43 reviews.
Review from Mark M (Son of Resident) published on 18 January 2023
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Mark, thank you for taking the time to leave your valuable review. Your feedback means so much to all of us. It is such a pleasure to know, you are happy with our facilities and the care we provide.
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Review from Jeremy C (Son of Resident) published on 18 October 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Jeremy, we are so pleased to hear that you are happy with the care being provided for your mum. Thank you for writing your valuable feedback. It means a lot to us all.
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Review from Julia B (Daughter of Resident) published on 21 August 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Julia, we are pleased to hear we impressed you on your initial tour. It is an absolute pleasure looking after your mum and knowing that she is happy living at Clarendon House. Thank you for taking the time to leave your valuable feedback. We really appreciate it.
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Review from Izzy L (Granddaughter of Resident) published on 16 August 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Izzy, thank you for your lovely review! It means so much to us to learn we have made an impact on the quality of our residents' lives. It has been a pleasure looking after your nana and we are very pleased to know she is happy and has an active, social life.
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Review from K B (Husband of Resident) published on 16 August 2022
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear K, thank you for taking the time to write your valuable perspective on the care and services we deliver at Clarendon House. It was an absolute pleasure to look after your wife on her respite stay. We look forward to seeing you again.
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Review from Jack W (Grandson of Resident) published on 16 August 2022
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Jack, the team at Clarendon House strive to deliver the best person-centred care and services. We are so pleased to know you are happy with what we do and it truly is a pleasure to look after your granny.
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Review from Paul W (Son-in-law of Resident) published on 16 August 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Paul, thank you for your lovely words. We are all very passionate about what we do so it means a great deal to us when we hear our residents feel happy, safe and stimulated.
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Review from Marion K (Friend of Resident) published on 12 August 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
It is an honour to know our residents enjoy their respite stay that they decide to remain with us permanently. Thank you for your feedback Marion, we all appreciate it.
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Review from Julie F (Resident) published on 12 August 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Julie, we are delighted to hear you remain happy with all the services we provide. Thank you for telling us about your experience at Clarendon House. It means so much to all of us.
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Review from Antoni F (Grandson of Resident) published on 11 August 2022
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5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
It is such a joy to look after your grandma. We are so pleased to hear there has been significant improvement in Grandma’s life.
Our residents’ loved ones are part of Clarendon House’s extended family and it is important for us to look after them when visiting to ensure everyone has a great time at our care home. Thank you so much for your valuable feedback. It means so much to all of us.
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Review from Shirley S (Respite Resident) published on 11 August 2022
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Shirley, we are glad you enjoyed your respite stay with us. We are looking forward to seeing you again. Thank you for your lovely feedback.
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Review from Nicola G (Daughter-in-law of Resident) published on 8 August 2022
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Nicola,
We are so pleased to know your family's first experience with respite care has been pleasant and we are delighted to know your mother-in-law was settled and happy during her stay with us. Thank you for leaving your valuable review. It means a lot to us all.
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Review from H F (Daughter-in-law of Resident) published on 3 August 2022
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
We are so humbled by your lovely review. It is so encouraging to find out that our work is recognised in such a positive light. It’s very precious to us to know how you feel about the care we provide. Thank you for taking the time to write a review - we appreciate it.
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Review from Angelina F (Daughter of Resident) published on 25 July 2022
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Overall Experience
5.0 out of 5
Reply from Leila Ghandi, Client Relations Manager at Clarendon House
Dear Angelina, thank you for taking the time to leave your valuable feedback for us. It means a great deal to every single member of staff at Clarendon House. We are so overwhelmed to know mum has settled well into Clarendon House life style. We are looking forward to celebrate mum and dad's anniversary in August.
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Review from Ann I (Friend of Resident) published on 26 May 2022
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5.0 out of 5
Reply from Kate Fountain, Client Relations Manager at Clarendon House
Thank you for your review and we are very proud of the beautiful care home facilities that we have in Buckingham. We will pass your kind words on to our staff.
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Review from Emmie A (Granddaughter of Resident) published on 26 May 2022
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Overall Experience
5.0 out of 5
Reply from Kate Fountain, Client Relations Manager at Clarendon House
Thank you so much for your review and your kind words in regards to the care home staff. I will pass your thanks on to our staff. Clarendon House aims to provide the highest of care in a fabulous facility.
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Review from G K (Friend of Resident) published on 24 May 2022
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Overall Experience
5.0 out of 5
Reply from Kate Fountain, Client Relations Manager at Clarendon House
Thank you for your lovely review which we will share with our staff team. We are so proud of the beautiful home we have.
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Review from S G (Friend of Resident) published on 10 May 2022
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Overall Experience
5.0 out of 5
Reply from Kate Fountain, Client Relations Manager at Clarendon House
Thank you for your kind and well-received comments. We always do our best to accommodate our residents and provide them with a full caring quality of life.
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Review from Michael E (Son of Resident) published on 9 May 2022
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Overall Experience
5.0 out of 5
Reply from Kate Fountain, Client Relations Manager at Clarendon House
It is lovely to hear how well your mum has settled and Buckingham's community have been so welcoming to Clarendon House.
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Review from Emma W (Daughter of Resident) published on 5 May 2022
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Overall Experience
5.0 out of 5
Reply from Kate Fountain, Client Relations Manager at Clarendon House
Thank you for sharing your positive feedback. We are very proud of the staff team at Clarendon House and will pass on your comments to the team.
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The Review Score of 10 (9.981) out of 10 for Clarendon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.981 for Clarendon House is calculated as follows: ( (211 Excellents x 5) + (4 Goods x 4) ) ÷ 215 Ratings = 4.981
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Clarendon House is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2016
I began my journey with Crown Care Group in May 2016, bringing dedication and a commitment to excellence to every role. Throughout my tenure, I have served as a Care Home Manager in various locations, each offering unique opportunities to enhance my skills and make a positive impact.
I am now very proud to lead the luxurious Clarendon House Care Home in Buckingham, where I continue to provide exceptional care and operational management, ensuring residents enjoy a fulfilling and comfortable environment.
Through my roles, I have developed extensive expertise in creating supportive environments for residents and teams alike. My dedication to quality care and continuous improvement drives my approach, ensuring every resident feels at home and cared for with compassion.
Job Title: Deputy Manager
Joined: 2024
As a Deputy Manager at Clarendon House it’s not just about overseeing care—it’s about leading with compassion and ensuring every resident feels valued and cared. It means balancing management skills with a heart for caregiving, making sure both the team and residents thrive.
Job Title: Business Administrator
Joined: 2022
I have had the privilege of working at Clarendon House since the day it opened, and it has been an incredible journey. As the Business Administrator, I take great pride in managing finances, coordinating services, and overseeing administrative tasks to ensure the smooth operation of our care home.
What truly makes this role special is being part of a community where residents, their families, and our dedicated staff come together to create a warm and supportive environment. I am grateful for the trust and respect I have received over the years, and I remain committed to maintaining the high standards that make Clarendon House a place our residents can truly call home.
Job Title: Lifestyle Manager
Joined: 2025
Working as a Lifestyle Manager at Clarendon House Care Home is truly a fulfilling experience. Every day, I have the privilege of creating and delivering activities that bring joy, laughter, and purpose to our residents. Seeing them engage socially, stay physically active, and enjoy moments of happiness is incredibly rewarding. I am passionate about enhancing their overall well-being—both mentally and physically—and I take great pride in making a positive difference in their lives. Being part of their journey, hearing their stories, and knowing that I contribute to their happiness makes this job more than just work; it’s a true calling.
Job Title: Catering Manager
Joined: 2023
As the Catering Manager at Clarendon, I have the joy of creating meals that not only satisfy but also bring warmth and happiness to everyone here.
I am truly happy to be part of this wonderful community, where my passion for cooking meets the incredible people I serve.
Job Title: Nurse
Joined: 2024
As a nurse, I have the opportunity to support, care for, and uplift our residents, ensuring they feel safe, valued, and well looked after every night. I am passionate about providing not just medical care, but also kindness, comfort, and reassurance. Seeing the smiles on their faces and knowing I make a difference in their lives is what keeps me motivated. I am grateful to be part of such a wonderful team, working together to create a warm, caring, and positive environment for everyone.
Job Title: Nurse
Joined: 2024
What a privilege it is to nurse someone in need.
Caring for others is more than just a job; it’s a calling. And here at Clarendon, I am fortunate to fulfil that calling in an environment that values both its staff and the people we care for.
Job Title: Senior Care Assistant
Joined: 2022
I love my job because I get to help people every day. Taking care of residents, making sure they are comfortable, and seeing them smile means so much to me.
Clarendon feels like home, and I am very happy to be part of such a kind and hardworking team.
Job Title: Senior Care Assistant
Joined: 2023
I am proud to be part of such a wonderful team. Clarendon is a warm and caring place, and I feel lucky to work here.
Job Title: Housekeeper
Joined: 2024
Keeping Clarendon House clean, fresh, and welcoming is something I take great pride in. I always go the extra mile to make sure everything is just right.
I love being part of Clarendon team and knowing that my work helps create a warm and happy environment for our residents and staff. It’s a pleasure to do what I do every day!
Job Title: Senior Care Assistant
Joined: 2023
Caring for others is more than my job—it is something I love to do. Every day, I help our residents feel safe, comfortable. Their smiles and kind words make my work so rewarding.
Clarendon is a special place, and I am grateful to be part of a team that is so supportive and welcoming.
Job Title: Senior Care Assistant
Joined: 2022
Night-time care is special. While the world sleeps, I am here to make sure our residents are safe, comfortable, and at peace. It brings me joy to know they can rest well, knowing someone is always there for them.
Clarendon is a wonderful place to work. The team is supportive, and the environment feels like home. I feel happy and proud to work here.
Job Title: Care assistant
Joined: 2024
I love caring for people. Every day, I do my best to make sure our residents feel happy, safe, and loved. A smile, a kind word, or a helping hand can mean so much.
Clarendon is a nice place with a great team. I am proud to be here, giving my best every day to care for others.
Job Title: Care assistant / Activity co-ordinator
Joined: 2022
I love what I do! Whether I’m caring for our residents or planning activities, my goal is always the same—to bring joy, comfort, and laughter to their day. Seeing them smile and enjoy themselves makes my job so special.
Clarendon is a place filled with kindness and warmth, and I’m proud to be part of this amazing team. Every day is different, and I truly enjoy every moment of it!
Job Title: Senior Care Assistant
Joined: 2023
Caring for others is not just my job—it’s my passion. Every day, I do my best to support our residents with kindness, patience, and respect. Seeing them comfortable and happy is the most rewarding part of my work.
At Clarendon, I feel valued and supported. It is a place where everyone works together with the same goal—to provide the best care possible. I am proud to be part of this team
Job Title: Senior Care Assistant
Joined: 2022
I am grateful to be part of Clarendon House. It makes me happy to know I can help make their days easier and more comfortable.
Working with such a supportive team makes my job even more special. I am proud to be here and to do what I love.
Job Title: Receptionist
Joined: 2024
I work as a receptionist on weekends, and I truly enjoy spending time with residents and their families—whether it’s sharing memories, having a cup of tea and cake, or joining in on activities. Clarendon House is a beautiful and luxurious care home, but what makes it truly special is the warm, supportive atmosphere. My colleagues and I work together like one big family, and I feel incredibly lucky to be part of such a caring team.
Job Title: Care assistant
Joined: 2023
I am happy to be part of a caring and supportive team. Every night, I do my best to provide the best care possible. It gives me great satisfaction to know I can help the residents feel at ease during the night.
Job Title: Care assistant
Joined: 2024
Nighttime is a quiet but important time for care. My job is to make sure our residents feel safe and comfortable while they rest. It brings me joy to know that I am there for them when they need support.
The team at Clarendon House is caring, and I feel happy to be part of it.
Job Title: Laundry Assistant
Joined: 2023
I take great care in looking after our residents’ laundry because I know how important their clothes are to them. Making sure everything is fresh, clean, and handled with care is my priority.
Being part of the Clarendon team makes me happy. I love knowing that my work helps residents feel comfortable and well cared for every day.
Job Title: Senior Care Assistant
Joined: 2023
Being part of the Clarendon team makes me happy. I work with wonderful people who share the same dedication to care, and I am grateful to be here every night making a difference.
