Marigold Nursing Home

Leechmere Road, Sunderland SR2 9DJ
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Top 20 carehome certificate
10 90 Reviews
  • Marigold Nursing Home, Sunderland
Marigold Nursing Home in Sunderland offers 24/7 residential care, elderly care, end of life care, respite care and general nursing care, as well as dementia care.

All rooms come with an en-suite facility, pets are allowed and residents can access WiFi from anywhere in the property.

The care home is set in the grounds of quiet and secluded mature gardens, with a large seating area for residents to enjoy fresh air with family and friends.

Languages spoken by staff include English, Hindi, Tamil and Malayalam. The team of nurses, carers, kitchen staff and assistants work hard to create a safe, comfortable and enjoyable place for residents to live.

The catering team provide a fresh balanced menu which is planned with the consultation of residents.

An activity coordinator helps to arrange a wide range of activities for individuals to get involved in, including sensory activities, doll therapy, gardening and shopping trips.

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Care Provided by Marigold Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors for residents welcome at any time. Visitors welcome to look around the home at any time, but please contact the home first to ensure a member of staff can be made available to provide a tour of the home.


  • Parking

  • Marigold provides free parking facilities to visitors.


Marigold Nursing Home Reviews (90)

Total of 90, showing 1-20
10

Marigold Nursing Home has a Review Score of 10 (9.995) out of 10, based on 18 reviews in the last 2 years. Over all time Marigold Nursing Home has 90 reviews.

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Review from M W (Niece of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent management and staff. My auntie is well looked after. Everyone is caring and friendly to visitors as well as residents.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you for your excellent feedback, much appreciated.


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Review from Lynne S (Friend of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Marigold care home is one of positivity in every aspect of care, respect of both residents and their families and superb consideration, support of residents and staff.
Having knowledge and experience of most care homes in Sunderland due to my previous employment I can, without hesitation
state that there is absolutely no comparison with any other home due to the outstanding thought, care and management of Marigold care home.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you for your positive feedback, much appreciated.


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Review from Lynn F (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is coming up to two years now that my mother has lived in Marigold Home, Mam has had no hospital visits and no health issues, which speaks for itself. Mam lived in two previous care homes which were not good experiences so when Mam moved into Marigold we felt that we had hit the jackpot. I think
about Mam a lot and miss her but I no longer worry about her.
I would like to thank management and all the staff for their continuing care and support and thank you for making our family welcome.

Reply from Bijumon Joseph, Manager at Marigold Nursing Home

Thank you for your excellent feedback, much appreciated for your time valuing our good service.


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Review from Elizabeth J (Wife of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely lucky in finding a place in the Marigold Nursing Home. From the manager through to domestic staff, we have found all members of staff to be caring and give 100% of attention to the care they give to my husband. They have made the transition comfortable and easy for both my husband
and me.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Good afternoon Elizabeth, thank you for your wonderful comment, much appreciated.


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Review from Ann S (Wife of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I walked into the Marigold I felt a warmth and friendly environment. The staff were very friendly and welcoming. The care home was very clean. This is what I wanted for my husband and I have not been disappointed. Also, my husband says the food is very good.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you Ann for your excellent comment, much appreciated.


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Review from Peter C (Son of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Marigold Nursing Home is outstanding. They treat my mother and other residents with love and kindness. The manager and staff always go the extra mile to help everyone, always a happy atmosphere. It's great to know my mother is happy and content in the home. Thank you Marigold Nursing
Home and staff.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you Peter for your kind words, much appreciated. Thank you again for your support.


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Review from J D (Wife of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the beginning of my husband's residency, the staff have shown a sense of togetherness. They are very approachable and friendly, I'm always seeing smiling faces. They have strong values showing a commitment that forms a very productive caring working relationship. More importantly, they have
patience, understanding and respect for the resident's health, well-being and safety. When I leave after visiting I know I am leaving him in their capable caring hands.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you for your kind words, much appreciated.


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Review from Stephen T (Son of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Marigold Nursing Home staff provide the utmost professional care for my mother who is suffering from dementia. I cannot praise them more. This was recently demonstrated in the family day where residents, staff and family enjoyed a great activity together. It must be said that the manager is outstanding.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you, Stephen, for your kind words, much appreciated. We will try our level best to support our residents. Thank you very much for your involvement and support.


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Review from Tracey T (Daughter-in-law of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great care home for my mother-in-law which really satisfies all of her needs and care and goes beyond our expectations. The manager and staff genuinely care for the residents. I cannot say enough good things about them. It's like one big, friendly family.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you, Tracey, for your excellent feedback, much appreciated.


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Review from Jean R (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and myself are very happy with the ongoing care and support given to my mother. We have always found the management and staff to be responsive to my mother's needs in a competent, caring and compassionate manner. She is living the best life possible and we have no concerns that she is not
receiving the care and attention she needs, which is of great solace to us. Marigold has a friendly, positive attitude, is immaculately clean, well-equipped and maintained, staff are always available to allay any concerns. Simply can not praise them enough!

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you Jean for your great feedback, much appreciated. We are so happy to look after your Mother, she seems to be happy and content here.


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Review from C W (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has now lived in Marigold Nursing Home for over five years. She is very well looked after and happy, the care team go out of their way to make sure her needs are met, as they do whenever myself or family visit. It gave me no option that when my father was diagnosed with dementia to approach the
home to ask if he could move in, without hesitation they agreed that Dad should be with Mam, it's lovely to visit and see them together again.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you for your great feedback, we are so pleased to look after your parents to give them both the opportunity to spend quality time with each other.


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Review from Trish B (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful, caring and do a brilliant job all round, from top to bottom. The food is beautiful, the activities are great, my Dad is happy here. Nothing is a bother to any of the staff. The rooms are kept clean and tidy and the general decor of the whole building is lovely. Good luck
Marigold.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you Trish for your great feedback. We appreciate your comments, we strive to continue working as a family for the best interest of our residents.


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Review from John W (Son of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care facilities, home and food are excellent.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you John, for your great feedback, we are a family-friendly home and will continue to support our residents with high standards of care.


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Review from Jo M (Daughter of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home should be highly awarded for its absolute dedication and professionalism. The manager and staff are absolutely amazing and the staff are so beautifully caring and loving. I only wish this was the example for all other care homes to follow.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you very much for your lovely review, we always strive to give our residents the best possible care, and appreciate positive feedback.


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Review from J M (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has complex dementia along with other care needs. The staff at Marigold are excellent in dealing with Mam's dementia and behaviour needs. The manager is always happy to give us time to talk should you have anything you wish to discuss. The care, patience and kindness from the staff are what you
want when faced with the decision to place your loved one in a care home.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

We appreciate your kind words, and we hope that in caring for our residents we can support family members in any difficult times with compassion and kindness.


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Review from S F (Husband of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marigold Nursing Home is very clean and tidy. All staff, including management, are very friendly. When you enter the premises, you can feel the warmth, friendship and love from the manager and staff. I feel the home is run very professionally, and think I am extremely fortunate that there was a room
available when we needed help.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you so much for the review; we strive not only to be kind and compassionate to our residents but also to their families and friends.


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Review from J C (Daughter-in-law of Resident) published on 11 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Marigold has been extremely supportive. The staff have been sensitive to my father-in-law's needs. I have been kept informed of his care and any improvements or concerns. My father-in-law has settled into the routines. He has spoken well of the staff - very pleased with the standard of care.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you for you review, we appreciate it and your comments regarding our staff.


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Review from Ann B (Daughter of Resident) published on 11 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that Marigold Nursing Home is very helpful and supportive and have a very friendly atmosphere. Nothing is a problem for them. They encourage families to come to meetings and also join in with activities. Warm and friendly. So pleased my dad is here.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you Ann for your review, we strive to make our home as family-friendly as possible and it is nice to have family members included in the things that we do at the home.


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Review from M C (Sister of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is exceptional.
Thank you for treating my sister with the utmost care and attention from everyone.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you for your great feedback, much appreciate your comments.


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Review from Judith N (Niece of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt received the very best of care at the end of her life. We were supported with the utmost sensitivity. Truly exceptional.

Reply from Bijumon Joseph, Home Manager at Marigold Nursing Home

Thank you Judith for your great feedback. We take all feedback in a positive manner.


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Current Review Score: 10.0 (9.995)

Overview of Review Score

The Review Score of 10 (9.995) out of 10 for Marigold Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.995 for Marigold Nursing Home is calculated as follows: ( (213 Excellents x 5) + (1 Goods x 4) ) ÷ 214 Ratings = 4.995

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marigold Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (23)

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Meet the Team (0)

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Frequently Asked Questions about Marigold Nursing Home

What types of Care is Marigold Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marigold Nursing Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Marigold Nursing Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Marigold Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marigold Nursing Home to the centre of Sunderland?

1.8 mile(s) as the crow flies, distance by road may be significantly further.