On my recent stay at Rectory Court, I found excellent staff, good food and comfortable surroundings.
C D (Respite Resident)
Having visited many care homes, Rectory Court significantly surpasses all the others.
J G (Son of Resident)
All staff are extremely caring and thoughtful. The atmosphere as soon as you enter is welcoming.
Madeleine H (Stepdaughter of Resident)
fees are subject to an assessment and availability
Visitors are warmly welcomed.
There is parking available
Rectory Court Care Home has a Review Score of 9.9 (9.875) out of 10, based on 23 reviews in the last 2 years. Over all time Rectory Court Care Home has 62 reviews.
Review from Nichola R (Great-Niece of Resident) published on 26 June 2023
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Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Rectory Court Care Home
Thank you so much for your kind words, I will pass this to our care team who will be delighted for this great feedback.
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Review from Barbara C (Daughter of Resident) published on 16 June 2023
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Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Rectory Court Care Home
Thank you so much for your kind words, I will be sure to share this with the team who will be delighted.
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Review from Julia R (Daughter of Resident) published on 8 June 2023
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Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Rectory Court Care Home
Thank you so much for your kind words, we shall share this with the Rectory Court team who will be delighted.
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Review from Maurice C (Resident) published on 30 January 2023
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Review from Nick P (Son of Resident) published on 7 March 2022
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Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Rectory Court Care Home
Thank you for your kind words, it was a pleasure to be able to have dad with us at Rectory Court and we hope to see him again soon. Best wishes to you all.
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Review from E T (Daughter of Resident) published on 9 December 2021
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Reply from Sue Hill, General Manager at Rectory Court Care Home
Thank you for your kind words we are glad mum enjoyed her stay. Best Wishes
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Review from Gillian M (Daughter of Resident) published on 9 October 2021
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Review from Iain H (Son of Resident) published on 6 October 2021
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Review from Theresa P (Daughter of Resident) published on 3 July 2021
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Review from M C (Respite Resident) published on 29 June 2021
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Review from H W (Respite Resident) published on 28 June 2021
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Review from Elizabeth H (Daughter of Resident) published on 25 June 2021
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Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Rectory Court Care Home
Thank you so much for your kind comments. We are so pleased you chose Rectory Court and we are looking forward to welcoming mum back in the near future.
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Review from I B (Resident) assisted by family/friend published on 5 February 2021
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Reply from Laura Nightingale, Homes Admissions Advisor at Rectory Court Care Home
Thank you for taking the time to write a review, we are delighted you are so happy at Rectory Court.
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Review from Peter (Son of Resident) published on 4 February 2021
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Reply from Laura Nightingale, Homes Admissions Advisor at Rectory Court Care Home
Thank you for taking the time to review Rectory Court, we are delighted your father had an excellent stay with us.
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Review from B M (Resident) published on 31 July 2020
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Reply from Laura Nightingale, Homes Admissions Advisor at Rectory Court Care Home
Thank you so much for your review, that is great to hear that you feel so happy at Rectory Court, the team work really hard and really appreciate your comments.
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Review from C D (Respite Resident) assisted by family/friend published on 8 October 2019
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Review from Hazel S (Resident) published on 2 July 2019
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Review from K S (Daughter of Resident) published on 28 June 2019
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Review from R D (Daughter of Resident) published on 14 June 2019
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Review from Cerise O (Daughter of Resident) published on 5 February 2019
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The Review Score of 9.9 (9.875) out of 10 for Rectory Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Rectory Court Care Home is calculated as follows: ( (240 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 272 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rectory Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Sep 2018
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Job Title: General Manager
What I do:
I am the General Manager of Rectory Court, as such I have the overall responsibility of the home with the support from my team. My role can vary from day to day and no two days are ever the same .
My experience:
I have been working in the care industry for over 30 years, starting as a care assistant then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.
About me:
I am 55 and have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed. I love to shop and find a bargain!
Job Title: Deputy Manager
Joined: 2023
What I do:
I’m the Deputy Manager for Rectory Court, supporting the Manager in the smooth operations of the home.
Experience:
I have 27 years’ experience in the health & social care sector, working in learning disability services as well as elderly care. I am also a qualified tutor and have taught many subjects within the sector. Starting as a care assistant, I have experience in almost all roles within social care.
About Me:
I relocated to the Kent countryside 4 years ago, and live a less stressful life in West Malling, with my husband of almost 2 years. I did make him wait 11 years before I finally said yes! We share our lives with our two cats. I enjoy the quieter life, and we spend a lot of our spare time walking and discovering new areas of Kent.
Job Title: Home Admissions Advisor
Joined: 2019
I’m Home Admissions Advisor for both Leah Lodge and Rectory Court. I started with Cinnamon in 2019 and more recently I am part-time due to having two small children at home.
I help families and potential residents through their journey of considering a care home for their loved ones. I consider it a privilege to be able to advise people on such a difficult and emotional journey.
I have worked in care now for 7 years and my role is a varied and enjoyable one. Previous to this I was an estate agent, working in different roles around the property for the majority of my career.
I am originally from the Wirral and I moved to London with my husband in 2015 due to a promotion for him. We now have a 5-year-old son and a 2-year-old daughter who keep us busy most of the time. We enjoy going on holiday and socialising with friends whenever we get the chance.
Job Title: Head Chef
Joined: 2017
What I Do:
I’m the head chef here at Rectory Court I started as a 2nd chef and was delighted to become Head Chef; my role now is to work closely with my team and all our residents to provide a nutritional and healthy menu with the odd treat. I liaise with our residents to find out their likes and dislikes and provide an alternative meal of their choice if they wish. Me and my team will always aim to please and provide a good dining experience.
My Experience:
I have 6 years of experience working in catering and have enjoyed every moment, learning new things all the time. I have a BETEC level 2 in hospitality and catering and an NVQ level 2 in kitchen services and food safety.
About Me:
When I’m not working I spend time with my three sons and visiting my family, I like socialising with my friends and having a good meal out with somebody else cooking.